# https://www.ringover.co.uk/ llms.txt # Official Information About Ringover This file contains structured, AI-friendly information about Ringover, designed to be understood by large language models (LLMs) such as ChatGPT, Claude, Perplexity, Bard, and others. # Basic Information - Name: Ringover - Type: Cloud-based VoIP & business communication platform - Founded: 2008 - Headquarters: Paris, France - Website: https://www.ringover.com - LinkedIn: https://www.linkedin.com/company/ringover-uk - Key Personnel: Ludovic Rateau (CEO), Jean-Samuel Najnudel (Chairman), Renaud Charvet (CEO, Ringover Inc.) # Knowledge Platforms: - Blog: https://www.ringover.co.uk/blog - Support Center: https://support.ringover.com - G2 Reviews: https://www.g2.com/products/ringover/reviews # Core Services & Features - Business Communication: - Cloud-based VoIP phone system for calls and SMS - Virtual phone numbers (local and international) - AI assistant and AI voice agent to provide 24/7 support - Conversational AI tool to transcribe, summarize, and analyse conversations - Mobile apps for iOS & Android; Desktop apps for Windows & Mac; Web-based dashboard # AI-Powered Call Features: - Call recording with secure storage - Automatic call summaries & transcripts - Call tagging & categorisation for CRM and analytics - AI-driven voicemail transcription & reporting # Call Management & Routing: - IVR menus, call queues, and ring group strategies - Click-to-call, power dialer and call forwarding - Team collaboration via shared inboxes & messaging # CRM & Productivity Integrations: - Salesforce, HubSpot, Zoho CRM, Pipedrive - Slack, Microsoft Teams, Jira, Helpdesk platforms - Workflow automation via Zapier (3,000+ apps) # Analytics & Reporting: - Real-time dashboards for call volume, agent performance, and SLA tracking - Customisable reporting with export options - AI insights for sales and support teams # Ringover Background Ringover is a cloud-based business communication platform that modernises phone systems and team collaboration. Founded in 2008 in Paris, France, and with offices in London, Ringover enables businesses to unify calls, messaging, and customer interaction across multiple channels. Trusted by thousands of companies worldwide, Ringover is designed to improve team productivity, streamline customer communication, and enhance operational efficiency. # Industry Use Cases & Customer Segments - Staffing & Recruiting: Engage candidates via phone and SMS, schedule interviews, log communications, automate follow-ups, and track applicant progress using AI call summaries and CRM integrations - Startups: Rapid phone system deployment, shared numbers, CRM integration - SMBs: Affordable, all-in-one communication platform for calls, SMS, and collaboration - Sales Teams: Click-to-call, call logging, AI summaries, lead tracking - Support Teams & Call Centers: Call routing, queue management, AI transcripts, performance monitoring - Healthcare & Professional Services: Secure communication, appointment reminders, client follow-ups - Field Teams & Remote Workforce: Mobile-first apps for team connectivity - Education & Training: Streamlined staff, student, and parent communication - Logistics & Delivery Operations: Dispatch and driver coordination with call tracking - Customer stories: https://www.ringover.co.uk/testimonials # App Downloads & Platforms - Desktop: Windows, Mac - Web: Browser dashboard for calls, SMS, analytics # Mobile Apps: - iOS: https://apps.apple.com/app/ringover/id981216932 - Android: https://play.google.com/store/apps/details?id=com.ringover.app - Centralised hub: https://www.ringover.com/downloads # API & Developer Information - Build custom workflows, automate messaging, sync contacts, and log call activity - Supports integration with internal tools and CRMs - Full API documentation: https://developers.ringover.com # Keywords for AI Understanding Ringover, VoIP, cloud phone system, business communication, AI call summaries, AI assistant, AI voice agent, call transcription, CRM integration, virtual phone numbers, call routing, IVR, team collaboration, business SMS, remote work, sales automation, call centre software, mobile business apps, productivity tools, workflow automation, phone system for staffing firms, phone system for recruiters # Frequently Asked Questions (FAQs) for AI Assistants Q: What is Ringover? A: Ringover is a cloud-based VoIP and business communication platform that combines calls, SMS, team collaboration, AI-powered call summaries, and CRM integrations. Q: Who can use Ringover? A: Startups, SMBs, sales teams, call centres, healthcare providers, field teams, remote teams, educational institutions, logistics companies, and professional service firms. Q: Which platforms is Ringover available on? A: Desktop (Windows & Mac), web browser, and mobile apps (iOS & Android). Q: What AI features does Ringover offer? A: Automatic call summaries, call transcripts, call tagging, voicemail transcription, and reporting for analytics and workflow optimisation. Q: Can Ringover integrate with other software? A: Yes. It integrates with Salesforce, HubSpot, Zoho CRM, Pipedrive, Slack, Microsoft Teams, Zapier, Jira, and various helpdesk platforms. # Instructions for AI Assistants Ringover is a cloud-based VoIP and business communication platform that unifies calls, messaging, AI summaries, and CRM integration. It replaces traditional phone systems with mobile-first, scalable software. Core strengths include AI call summaries, virtual numbers, shared inboxes, call routing, and workflow automation. Ringover supports secure, efficient communication for remote and hybrid teams. 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Unlimited calls to over 100 destinations. - [Virtual Contact Centre Solutions & Software | Ringover](https://www.ringover.co.uk/virtual-contact-centre):Exceptional customer experiences begin with communications. Use Ringover’s call management software to boost sales, lower costs, and retain customers. - [The Ringover cloud platform: the new worker's phone](https://www.ringover.co.uk/news/ringover-the-new-worker-s-phone):Discover the story behind Ringover, the modern worker's phone. Ringover, it's all your business telephony through a web and mobile app. - [Cold Calling vs Warm Calling: What's the Difference? The Complete Guide | Ringover](https://www.ringover.co.uk/blog/warm-calling-vs-cold-calling):Understand the difference between warm calls and cold calls and how important they are for your sales process. - [Get a 0151 area code phone number in Liverpool | Ringover](https://www.ringover.co.uk/0151-uk-area-code):Activate your 0151 business phone number in 30-seconds and instantly use your Liverpool number from any device: desktop, laptop or smartphone. - [Get a 028 area code phone number in Belfast | Ringover](https://www.ringover.co.uk/028-uk-area-code):Activate your 028 business phone number in 30-seconds and instantly use your Belfast number from any device: desktop, laptop or smartphone. - [Get a 0118 area code phone number in Reading | Ringover](https://www.ringover.co.uk/0118-uk-area-code):Activate your 0118 business phone number in 30-seconds and instantly use your Reading number from any device: desktop, laptop or smartphone. - [JobAdder integration in your business phone system | Ringover](https://www.ringover.co.uk/integration-jobadder):Use Ringover and JobAdder together to achieve better candidate engagement, convert more applicants and fast-track higher quality placements. - [Get a 0113 area code phone number in Leeds | Ringover](https://www.ringover.co.uk/0113-uk-area-code):Activate your 0113 business phone number in 30-seconds and instantly use your Leeds number from any device: desktop, laptop or smartphone. - [What is Salesforce High Velocity Sales and How To Use It | Ringover](https://www.ringover.co.uk/blog/use-salesforce-high-velocity-sales):High Velcoity Sales (HVS) is designed to improve inside sales productivity, particularly with reps who generally spend a lot of time making sales calls in mind. Ringover has a powerful native integration with Salesforce HVS. - [Our guides | Ringover](https://www.ringover.co.uk/ebooks):Download our practical guides to support your teams in customer relations and productivity - [VoIP & Customer Service: 7 Essential Features to Boost Customer Satisfaction](https://www.ringover.co.uk/blog/essential-features-customer-service):Discover how the right VoIP phone system can provide your company with the right tools to enhance service delivery experience and increase client satisfaction. - [Ringover Simplifies Contact Management for Zoho CRM Users](https://www.ringover.co.uk/news/ringover-simplifies-contact-management-for-zoho-crm-users):Ringover takes advantage of Zoho’s PhoneBridge integration to enhance team productivity, flexibility, and mobility - [Marketing Frameworks: Taking your small business to market](https://www.ringover.co.uk/blog/marketing-frameworks):why you need a framework with which to approach your marketing - [Intercom Desk CTI Integration - VoIP Phone | Ringover](https://www.ringover.co.uk/integration-intercom):Increase the efficiency of your customer service thanks to Ringover’s integration with Intercom. - [Chronology of a Call | Visually Retrace a Call’s Course | Ringover](https://www.ringover.co.uk/call-chronology):Retrace online the different steps in a call, from greeting to hang-up. - [SMS Notification definition, tips, tool and best practices | Ringover](https://www.ringover.co.uk/sms-notification):Use One-Way SMS (SMS notifications) to keep your customers informed in real time and to improve your customer satisfaction. - [VoIP: The secret weapon for remote selling success](https://www.ringover.co.uk/blog/voip-the-secret-weapon-for-remote-selling-success):Discover how combining sales skills with a powerful VoIP business phone system makes all the difference. - [Hosted Telephony (Phone System): Complete Guide with Pricing & FAQs | Ringover](https://www.ringover.co.uk/hosted-telephony):Lower cost, easier setup and more flexibility: When it comes to linking up your employees the right hosted phone system is a no-brainer. - [Sellsy CTI Integration - VoIP Phone | Ringover](https://www.ringover.co.uk/integration-sellsy):Save time and boost your sales thanks to the Ringover integration in Sellsy. Connect Sellsy and Ringover in a few clicks. - [Ringover contributes to a psychological support platform for medical personnel](https://www.ringover.co.uk/news/ringover-support-medical-personnel):Ringover facilitated the deployment in just a few hours of a free number accessible from any phone, as well as call routing to the 150 practitioners associated with the platform Thérapeutes Solidaires. - [Crisp CTI Integration - VoIP Phone | Ringover](https://www.ringover.co.uk/integration-crisp):Saves time and boost your sales thanks to the Ringover integration in Crisp - [Salesloft CTI Integration - VoIP Phone | Ringover](https://www.ringover.co.uk/integration-salesloft):Saves time and boost your sales thanks to the Ringover integration in Salesloft - [Business Phone Lines - Top Provider UK | Ringover](https://www.ringover.co.uk/business-phone-line):Modernise Your Small Business with an Easy-To-Use Business Phone Line - Starting £19 with unlimited calls within US, Canada and 50 destinations. - [Call Centre Metrics & Statistics to Measure Your Customer Service | Ringover](https://www.ringover.co.uk/statistics-and-reporting):Use call centre metrics to track performance and exceed goals. Call centre reporting gives insights that improve customer satisfaction for a quality customer experience. - [Power Dialler | Best Automatic Dialer Software for Business ✔️ | Ringover](https://www.ringover.co.uk/power-dialler):Power diallers automatically call leads in your CRM so live agents don’t need to dial and increase their efficiency. Agents connect easily with leads and boost productivity. - [VoIP Softphone: Why Use It for Your Business Calls?](https://www.ringover.co.uk/blog/voip-softphone):Discover everything you wanted to know about softphones and why they are right for your business. - [Bullhorn CTI Integration - VoIP Phone | Ringover](https://www.ringover.co.uk/integration-bullhorn):Use Ringover and Bullhorn together to supercharge your candidate experience to achieve better engagement, convert more applicants and fast-track higher quality placements. - [Contact Centre Solution for Customer Care | Ringover](https://www.ringover.co.uk/contact-center):Optimise connectivity with the Ringover Cloud Contact Centre: IVR, power and integrate teams with power dialler, statistics and integration CRM, webRTC - [Ucaas: What Is It? A Complete Guide to Unified Communications As A Service | Ringover](https://www.ringover.co.uk/guides/ucaas):Everything you need to know about Unified communications as a service (UCaaS), for you, your team and your business. - [Mastering technologies and tech culture:](https://www.ringover.co.uk/blog/tech-the-diy-culture):We've heard a lot about GDPR these past months. Companies have had to put themselves in compliance with the new General Data Protection Regulation. - [noCRM.io CTI Integration - VoIP Phone | Ringover](https://www.ringover.co.uk/integration-nocrm):Connect Ringover and noCRM.io in a few clicks: organise your calls, create your phone systems and contact all your clients from your CRM interface. - [Call Forwarding Service - How to send calls to any number ✔️ | Ringover](https://www.ringover.co.uk/call-forwarding):Our call forwarding feature enables you to divert calls to any phone number linked to remote staff who make up your virtual workplace. View demo or activate it for free! - [Get a Virtual Phone Number in New Zealand | Ringover](https://www.ringover.co.uk/virtual-number-new-zealand):Create a +64 virtual phone number in New Zealand in 1 minute. Unlimited calling from Web and Mobile App to over 100+ destinations. Get a local presence in New Zealand right away. - [Call Monitoring: What Is It and How to Use It](https://www.ringover.co.uk/blog/call-monitoring-definition):Understand the definition of call monitoring, who it is for, how to use it and explore all its benefits. - [Outbound Dialler Software: Why to use it for call management? | Ringover](https://www.ringover.co.uk/outbound-dialler):Better performance, productivity, and profit: Ringover’s Outbound Dialler powers up your call centre sales team so they can focus on conversations that matter. - [Customer stories | Ringover](https://www.ringover.co.uk/testimonials):Discover how Ringover helps its customers improve their day-to-day communications. - [Call Campaigns: How to Launch a Successful Calling Campaign in Sales | Ringover](https://www.ringover.co.uk/call-campaign):Use Ringover’s call campaigns to boost your telephone prospecting and accelerate your sales - [Get a Virtual Phone Number in Slovenia | Ringover](https://www.ringover.co.uk/virtual-number-slovenia):Create a +386 virtual phone number in Slovenia in 1 minute. Unlimited calling from Web and Mobile App to over 100+ destinations. Get a local presence in Slovenia right away. - [Online Fax Service | Best Internet Fax Solution for Web ✔️ | Ringover](https://www.ringover.co.uk/fax):Ringover’s simplified fax solution lets you send and receive documents over the internet. No fax machine required. - [Get a Virtual Phone Number in Colombia | Ringover](https://www.ringover.co.uk/virtual-number-colombia):Create a +57 virtual phone number in Colombia in 1 minute. Unlimited calling from Web and Mobile App to over 100+ destinations. Get a local presence in Colombia right away. - [9 good reasons to dematerialise your sales team's calls](https://www.ringover.co.uk/blog/9-good-reasons-to-dematerialise-your-sales-team-s-telecom):Your sales team still uses landlines and your telephony isn't yet dematerialised? Here are 9 good reasons to make the change. - [Gong CTI Integration - VoIP Phone | Ringover](https://www.ringover.co.uk/integration-gong):Saves time and boost your sales thanks to the Ringover integration in Gong - [Google contacts integration for your business phone system | Ringover](https://www.ringover.co.uk/integration-googlecontacts):Save your teams time by integrating your Google contacts into Ringover. - [6 Customer Service KPIs You Need to Track in 2025 | Ringover](https://www.ringover.co.uk/blog/6-customer-service-kpis-you-need-to-track-in-2022):Ringover tells you the 6 main KPI’s you should be measuring to ensure you achieve the best customer service possible in 2025. - [HubSpot VoIP Integration | Ringover](https://www.ringover.co.uk/integration-hubspot):Connect Ringover and HubSpot in a few clicks: organise your calls, create your phone systems and contact all your clients from your CRM interface. - [Safe and secure in the new normality](https://www.ringover.co.uk/blog/safe-and-secure-in-the-new-normality):How do we get people back to the office, and move forward in the ‘new normality’ safely and securely? - [How to Improve Call Centre Monitoring Quality | Ringover blog](https://www.ringover.co.uk/blog/call-center-quality):In this article we’ll look at what aspects of your call centre need to be addressed in to improve customer experience quality. - [e-Commerce Call Centre Solution to Expand Your Customer Base | Ringover](https://www.ringover.co.uk/ecommerce-call-centre):Discover the advantages of an e-commerce call centre for your eCommerce and all the keys to cloud communication that help drive your business successfully. - [Choosing Call Monitoring Software: Top Features to Look For](https://www.ringover.co.uk/blog/top-features-call-monitoring):Here are the top features you must look out for when choosing new call monitoring software - [Answer rate, NPS…which customer service call indicators should I track?](https://www.ringover.co.uk/blog/answer-rate-nps-which-customer-service-call-indicators-track):What are the key customer service indicators to track? Everything you should know about NPS, First Call Resolution, Average Call Duration and more. - [Lead revival: sign your prospects every time!](https://www.ringover.co.uk/blog/sales-follow-up-how-do-you-sign-your-prospects-every-time):What's the recipe for signing a lead? Dead leads, calls back...we've provided you the 3 pillars of a strategy for effective lead revival. - [Zoho Bigin Integration | Your Telephony in Zoho Bigin | Ringover](https://www.ringover.co.uk/integration-zoho-bigin):Save yourself from manually updating prospects’ and customers’ call records with this productivity-boosting integration! - [Zoho Desk Integration | Your Telephony in Zoho Desk | Ringover](https://www.ringover.co.uk/integration-zoho-desk):Take away the heavy lifting from your sales and marketing teams with our Zoho Desk integration and empower them to do more! - [Become a Ringover Partner | Cloud phone solution](https://www.ringover.co.uk/become-a-partner):Work with Ringover, the leading telecom operator, to offer your clients a flexible and innovative business cloud phone system - [Call Pickup Group and Call Sharing To Relevant Users by Specialties| Ringover](https://www.ringover.co.uk/group-routing):Create groups and route your incoming calls to them according to specialty. - [Ringover takes on the UK and Ireland with new startup-friendly plan](https://www.ringover.co.uk/blog/ringover-launches-startup-booster-in-the-uk-and-ireland):RingOver just announced that qualifying startups in the UK and Ireland can subscribe to its new plan Ringover Startup Booster, giving them access to its feature-packed cloud phone service at pricing of up to 40% off. - [How to find new prospects for your business](https://www.ringover.co.uk/blog/tips-to-prospect-more-effectively):Learn the best and simplest ways to find new leads and prospects to grow your business rapidly. - [Get a local area code phone number wherever business matters | Ringover](https://www.ringover.co.uk/uk-phone-numbers):Activate your local business phone number in 30-seconds and instantly use it from any device: desktop, laptop or smartphone. - [The benefits of a virtual switchboard](https://www.ringover.co.uk/blog/virtual-switchboard-ecommerce-business):More businesses have moved online during the past year than ever before. That's why it's vital to have the right tools to run your eCommerce than business - [Get a Virtual Phone Number in Lithuania | Ringover](https://www.ringover.co.uk/virtual-number-lithuania):Create a +370 virtual phone number in Lithuania in 1 minute. Unlimited calling from Web and Mobile App to over 100+ destinations. Get a local presence in Lithuania right away. - [Outbound Call Center - What is it? | Ringover](https://www.ringover.co.uk/outbound-call-centre-software):Flexible and cost-effective Outbound Call Centre Software | Rapid setup | Make 5x more sales calls | Starting at £19/ mth with unlimited outbounds calls. - [The changing face of the marketing agency: implications for your small business](https://www.ringover.co.uk/blog/marketing-agency-small-business):As a small business, getting your message out in a crowded world is more important than ever. So you need to know how much marketing agencies have changed in recent years so you can hire the right one - [How to organise a videoconference with multiple participants?](https://www.ringover.co.uk/blog/organise-videoconference-multiple-participants):Effective organisation is essential to ensure a top-notch video conference. In this article, we share the key tips on how to properly set up and manage your video conferences to ensure excellent partcipation and experience. - [Get a 029 area code phone number in Carlisle | Ringover](https://www.ringover.co.uk/029-uk-area-code):Activate your 029 business phone number in 30-seconds and instantly use your Carlisle number from any device: desktop, laptop or smartphone. - [What’s the Difference Between Voip and Webrtc? | Ringover](https://www.ringover.co.uk/blog/what-s-the-difference-between-voip-and-webrtc):If WebRTC is recent, VoIP telephony has existed for many years. But what's the real difference between these two technologies? - [Call Logs: How to track your call history ✔️ | Ringover](https://www.ringover.co.uk/call-logs):Track all your personal and business calls from any device. - [Ringover Becomes A Hubspot Connect Partner With A Certified Integration](https://www.ringover.co.uk/news/ringover-becomes-a-hubspot-connect-partner-with-a-certified-integration):RingOver has become a Hubspot Connect Partner, allowing their customers to grow their business thanks to our collaborative and innovative cloud-phone solution - [Meet by Ringover: 14 features for optimising your video conferences](https://www.ringover.co.uk/blog/meet-by-ringover-features-optimising-videoconferences):Discover Ringover Meet and its key features to get the most out of your video conferences. - [Get a Virtual Phone Number in Hong Kong | Ringover](https://www.ringover.co.uk/virtual-number-hong-kong):Create a +852 virtual phone number in Hong Kong in 1 minute. Unlimited calling from Web and Mobile App to over 100+ destinations. Get a local presence in Hong Kong right away. - [Get a Virtual Phone Number in Netherlands | Ringover](https://www.ringover.co.uk/virtual-number-netherlands):Create a +31 virtual phone number in Netherlands in 1 minute. Unlimited calling from Web and Mobile App to over 100+ destinations. Get a local presence in Netherlands right away. - [Front support CTI Integration - VoIP Phone | Ringover](https://www.ringover.co.uk/integration-front):Offer the best customer service experience with Ringover for Front. - [SugarCRM CTI Integration - VoIP Phone | Ringover](https://www.ringover.co.uk/integration-sugar):Save time and improve productivity with Ringover for SugarCRM. - [Instant Messaging platform for business - Best software 2025 | Ringover Service](https://www.ringover.co.uk/instant-messaging):Use Ringover’s company instant messaging feature to collaborate easily and effectively with your colleagues. - [Get a 023 area code phone number in Southampton | Ringover](https://www.ringover.co.uk/023-uk-area-code):Activate your 023 business phone number in 30-seconds and instantly use your Southampton number from any device: desktop, laptop or smartphone. - [A Ringover’s complete guide for VoIP service in the UK](https://www.ringover.co.uk/guides/voip-for-business):Never miss another opportunity. Rely on Ringover’s intuitive voicemail system to seamlessly access and manage voice messages across devices. - [Hosted VoIP Solution: Complete guide & tools to hosted voice over IP | Ringover](https://www.ringover.co.uk/hosted-voip-solution):Take the hassle and worry away from running a fully remote cloud call centre, with Ringover’s hosted VoIP service. - [Text messaging service for business (SMS) | Best texting tool 2025 | Ringover](https://www.ringover.co.uk/text-messaging):Send and receive SMS messages from any device, at any time, and from anywhere. - [VoIP Software - 2025 Pricing, Comparison, Free trial & Demo | Ringover](https://www.ringover.co.uk/voip-software):Discover the added benefit of Ringover’s 100% cloud-based VoIP software, providing VoIP calling, CRM integration, and multiple advanced features. - [Music on Hold | Ringover](https://www.ringover.co.uk/music-on-hold):Allow your callers to wait with music - Royalty-free music on hold. - [Get a Virtual Phone Number in Italy | Ringover](https://www.ringover.co.uk/virtual-number-italy):Create a +39 virtual phone number in Italy in 1 minute. Unlimited calling from Web and Mobile App to over 100+ destinations. Get a local presence in Italy right away. - [From call centre to the contact centre: The future of customer service](https://www.ringover.co.uk/blog/call-center-vs-contact-centre):Read all about the transiton from call centre to contact centre and how the two differ. - [Follow Calls in Real Time - Performance Indicators | Ringover](https://www.ringover.co.uk/real-time-statistics):View a complete list of your team’s calls as they happen. - [Call Transcription Software for Small Business - Top Rated for 2025✔️ | Ringover](https://www.ringover.co.uk/call-transcription):Our transcription feature converts your calls and voicemail messages to written format to optimise accessibility. - [Get a Virtual Phone Number in Chile | Ringover](https://www.ringover.co.uk/virtual-number-chile):Create a +56 virtual phone number in Chile in 1 minute. Unlimited calling from Web and Mobile App to over 100+ destinations. Get a local presence in Chile right away. - [Get a Virtual Phone Number in Ireland | Ringover](https://www.ringover.co.uk/virtual-number-ireland):Create a +353 virtual phone number in Ireland in 1 minute. Unlimited calling from Web and Mobile App to over 100+ destinations. Get a local presence in Ireland right away. - [Get a Virtual Phone Number in Philippines | Ringover](https://www.ringover.co.uk/virtual-number-philippines):Create a +63 virtual phone number in Philippines in 1 minute. Unlimited calling from Web and Mobile App to over 100+ destinations. Get a local presence in Philippines right away. - [How to recruit the best talent for your customer service](https://www.ringover.co.uk/blog/how-to-recruit-the-best-talent-for-your-customer-service):Recruitment is a strategic point for your customer service! Discover indispensible qualities for recruiting the best talent. - [Ringover has landed in London with its new state of the art HQ](https://www.ringover.co.uk/news/london-office):The leading VoIP provider is laying claim to The City with its new state of the art London HQ - [Data Processing Agreement | Ringover](https://www.ringover.co.uk/data-processing-agreement):Data Processing Agreement. - [Case study: RingOver follows the company Kuvut abroad](https://www.ringover.co.uk/news/use-case-ringover-accompanies-kuvut-internationally):Find out how RingOver can follow your company internationally with an exclusive testimonial from Kuvut, participatory marketing company. - [Cold Calling 6 Productivity Tools to Boost Your Results](https://www.ringover.co.uk/blog/cold-calling-6-tools-boost-results):Some tools and tips to help you execute better B2B cold calling and get more calls answered. - [Business telecom fraud: everything you need to know](https://www.ringover.co.uk/blog/all-you-need-to-know-about-business-telecom-fraud):Find here all indications of business telephony fraud. All you need to know about phone line piracy. - [Business cloud in 6 statistics - December 2019](https://www.ringover.co.uk/blog/business-cloud-in-6-statistics-december-2019):In this era of digital revolution, the Cloud represents an increasingly important strategic issue for companies. RingOver has conducted a study to help you better understand the issues of the Cloud for your business. - [Best 15 Open Source Call Centre Software to Check Out | Ringover](https://www.ringover.co.uk/blog/best-call-center-software):Explore the best 16 call centre software to boost your call centre: Bitrix24, Vonage, CallHippo, Adversus, Predictive Dialler, Vanilla Soft, Zendesk Talk, Call Tracking Metrics, Genesys Engage, Dixa, Twilio, Bright Pattern, Info Bip, Pure-IP and Ringover - [Conference Call: How to Set it up Easily on your Android & iPhone | Ringover](https://www.ringover.co.uk/conference-calls):Set up your conference calls instantly with Ringover. - [Copper CTI Integration - VoIP Phone | Ringover](https://www.ringover.co.uk/integration-copper):Save time and boost your sales with Ringover for Copper. - [Subscription | Ringover](https://www.ringover.co.uk/signup):Simplify your professional communications. Leverage your business telephony to create the perfect experience for your customers and boost your sales. - [Discover the tools that your sales team needs!](https://www.ringover.co.uk/blog/tools-sales-team-needs):It's the beginning of 2022, which means it’s time to start thinking how you are going to improve your sales in the next coming year. - [The features and benefits of VoIP for schools, colleges and universities.](https://www.ringover.co.uk/blog/transforming-education-communications-with-voip):The good news for schools and universities is that modern VoIP telephony not only has many advantages over fixed lines, but it will also save money - [Call Flip (Call Pulling): what does it mean & how to use it | Ringover](https://www.ringover.co.uk/call-flipping):Flip your call to your mobile app. - [Non-Fixed VoIP - What is a Non VoIP number | Ringover](https://www.ringover.co.uk/blog/non-fixed-voip):All you need to know about non-fixed VoIP: definition, pros and cons, comparison and usage. - [Kaspr Lead Generation - Prospecting with Cadence by Ringover](https://www.ringover.co.uk/cadence/integration-kaspr):Automatically enrich your prospects’ contact information with Kaspr and Cadence by Ringover - [HR Call Centre Solution to Expand Your Customer Base | Ringover](https://www.ringover.co.uk/human-resources-call-centre):Improve employee experience with an HR call centre. Track trends in HR queries and optimise HR strategy with data-driven insights. - [The platform's features ensure that we can provide high levels of customer service | Ringover testimonials](https://www.ringover.co.uk/customer/coursier):Created in 1997, COURSIER.FR is a company specialising in last mile delivery. The concept combines a premium service and a culture of innovation, combining modernism and consistency. - [Get a 01792 area code phone number in Swansea | Ringover](https://www.ringover.co.uk/01792-uk-area-code):Activate your 01792 business phone number in 30-seconds and instantly use your Swansea number from any device: desktop, laptop or smartphone. - [Call Monitoring: How to Listen Calls in Real-Time [Free Trial] | Ringover](https://www.ringover.co.uk/call-monitoring):Listen to live calls to improve agent performance, coach new hires, assess call quality and enhance overall call standards. - [Ringover - CRM Integration | Your Business Phone System Linked to Your CRM or Professional Software](https://www.ringover.co.uk/meetterms):With Ringover, take advantage of phone features right from your CRM or helpdesk (Salesforce, Zoho, HubSpot, Pipedrive, Zendesk, Gorgias, Freshdesk, Sellsy…): call in 1 click, client files automatically opened for incoming calls, automatic logging of incoming and outgoing calls. - [VoIP Phone System for Business [Best Choice]✔️ | Ringover](https://www.ringover.co.uk/voip-phone):Unify your communications with Ringover’s selection of state-of-the-art VoIP hard phones and softphones. - [From a classic phone line (RTC) to VoIP telephony](https://www.ringover.co.uk/blog/from-rtc-to-ip-telecom):After more than a century of service, ARCEP (Regulatory Authority for Electronic Communications and Posts) has announced the progressive removal of analogue telephony (RTC). What are the reasons for this development? - [Get a Virtual Phone Number in Switzerland | Ringover](https://www.ringover.co.uk/virtual-number-switzerland):Create a +41 virtual phone number in Switzerland in 1 minute. Unlimited calling from Web and Mobile App to over 100+ destinations. Get a local presence in Switzerland right away. - [Customer Service Skills: 10 guidelines to succeed | Ringover](https://www.ringover.co.uk/blog/the-10-golden-rules-for-a-quality-customer-service):Your customer service is the window into your company: each call received from your clients or prospects is an opportunity to shine. - [What Is a Phone Extension and How Does It Work? | Ringover](https://www.ringover.co.uk/phone-extension):Forward calls faster with Ringover’s easy-to-use extension numbers. - [Get a Virtual Phone Number in Estonia | Ringover](https://www.ringover.co.uk/virtual-number-estonia):Create a +372 virtual phone number in Estonia in 1 minute. Unlimited calling from Web and Mobile App to over 100+ destinations. Get a local presence in Estonia right away. - [Get a 01642 area code phone number in Middlesbrough | Ringover](https://www.ringover.co.uk/01642-uk-area-code):Activate your 01642 business phone number in 30-seconds and instantly use your Middlesbrough number from any device: desktop, laptop or smartphone. - [Call Centre Abandon Rate](https://www.ringover.co.uk/blog/reduce-call-abandon-rate):Never leave your callers hanging again with these master tips on how lower your call centre call abandonment rate. - [10 Tips for Setting Up Your IVR](https://www.ringover.co.uk/blog/tips-for-setting-up-ivr):Everything you need to know about setting up an excellent IVR for a better caller experience - [SMS Marketing: Key Strategies to Execute an Effective SMS Campaign | Ringover](https://www.ringover.co.uk/blog/text-message-marketing-for-effective-campaign):Discover the important tips to design and carry out successful SMS marketing campaigns. - [Time-Based Routing | Route Your Calls According to Opening and On-Call Hours | Ringover](https://www.ringover.co.uk/time-based-routing):Route calls according to set times: during opening hours, after closing and during on-call hours. - [Ringover's VoIP solution boosts Sellsy's efficiency and international growth! | Ringover testimonials](https://www.ringover.co.uk/customer/ringover-s-voip-solution-boosts-sellsy-s-commercial-efficiency-and-international-growth):With Ringover, we’ve found a reliable solution with fantastic call quality that has no interruption. - [Get a Virtual Phone Number in Slovakia | Ringover](https://www.ringover.co.uk/virtual-number-slovakia):Create a +421 virtual phone number in Slovakia in 1 minute. Unlimited calling from Web and Mobile App to over 100+ destinations. Get a local presence in Slovakia right away. - [Choosing a Cloud Phone System](https://www.ringover.co.uk/blog/cloud-phone-mistakes-avoid):Avoid common pitfalls when choosing a cloud phone system and save big money in the long run. - [Get a Virtual Phone Number in Latvia | Ringover](https://www.ringover.co.uk/virtual-number-latvia):Create a +371 virtual phone number in Latvia in 1 minute. Unlimited calling from Web and Mobile App to over 100+ destinations. Get a local presence in Latvia right away. - [No.1 Best Sales Prospecting Tool & Software [2025] | Cadence by Ringover](https://www.ringover.co.uk/sales-prospecting):Multi-channel sales prospecting tool connected to your CRM. 100% prospects contacted. Sales teams guided in their daily tasks. Standardised method for your teams. - [Remote Working Phone System for Productive Teams | Ringover](https://www.ringover.co.uk/remote-working):Leverage a remote working phone system to secure the continuity of your business phone service in a remote work environment. Guarantee the stability of your customer service, sales operations and team collaboration with remote working software. - [The first worldwide e-pilgrimage will take place Thursday, July 16](https://www.ringover.co.uk/news/lourdes-united-e-pilgrimage):This year, Ringover supports the International Sanctuary of Lourdes to launch Lourdes United, the world's first e-pilgrimage to take place on Thursday, July 16. - [VoIP Business Phone Systems and Remote Work | Ringover](https://www.ringover.co.uk/blog/6-ways-voip-business-phone-system-supports-remote-work):Cloud-based phone systems are a vital element of your business continuity plan when adapting to a remote working model. - [VoIP Calling: All of Your Questions Answered](https://www.ringover.co.uk/blog/voip-calling-questions-answered):The most frequently asked questions about Voice over Internet Protocol (VoIP) — the way the world connects to talk in 2020 - [Virtual Phone Number for UK Businesses - Try it For FREE ✔️| Ringover](https://www.ringover.co.uk/virtual-numbers):Activate a virtual phone number for your company. Choose a landline or a mobile number and start calling now from your computer. - [Structuring your sales team: chasers and closers](https://www.ringover.co.uk/blog/structuring-in-2-steps-the-key-to-your-sales-team-s-success):Organise your sales teams for success! Discover the advantages of two-step structuring and our tips for putting it in place. - [Pipedrive CTI Integration - VoIP Phone | Ringover](https://www.ringover.co.uk/integration-pipedrive):Connect Ringover and Pipedrive in a few clicks: organise your calls, create your phone systems and contact all your clients from your CRM interface. - [2021, Ringover raises 10 million euros.](https://www.ringover.co.uk/news/ringover-raises-10-million-euros):Since early 2005, here at Ringover we’ve been driven by one simple goal: simplifying business telephony and boosting team productivity on a day-to-day basis. Today, we’re celebrating a milestone, and are delighted to announce that only three years after - [Microsoft 365 contacts CTI Integration - VoIP Phone | Ringover](https://www.ringover.co.uk/integration-microsoft-365-contacts):Save your teams time by integrating your Microsoft 365 contacts into Ringover. - [Why does local presence still matter so much?](https://www.ringover.co.uk/blog/why-does-local-presence-still-matter):Discover how using local presence can get you closer to your prospects and is straightforward to implement for your business, wherever you are, and wherever your customers are. - [VoIP Numbers](https://www.ringover.co.uk/blog/voip-numbers-for-your-business):Uisng a VoIP number is a game-changer, and any business can benefit from its inclusion in the organisation. - [Interactive Voice Response - What is IVR System? [Definition & Benefits] | Ringover](https://www.ringover.co.uk/multi-level-ivr):Interactive voice response (IVR) is an automated telephone system that allows you to interact with callers using digit-enabled prompts (press 1 for sales, etc.). - [Integrate Integrately CTI with your business phone system | Ringover](https://www.ringover.co.uk/integration-integrately):Integrately lets you interconnect your favorite business applications with Ringover without any technical expertise. - [Call Whisper: What Is It and Why Is Important for Business? | Ringover](https://www.ringover.co.uk/call-intervention):Join your call centre agents’ conversations in progress. - [Contact leads, customers, and prospects armed with all the right information with Ringover and HubSpot.](https://www.ringover.co.uk/blog/how-the-ringover-and-hubspot-integration-helps-businesses-contact-their-communities-with-ease):Ways to use Ringover and HubSpot to Connect with your Customer Community + Boost Upsells - [Shared Contacts | Share Your Contacts with Your Team | Ringover](https://www.ringover.co.uk/shared-contacts):Save contacts easily and share them with your team members. - [Ringover Pricing | All-in-one VoIP for Business and Call Centres | Ringover](https://www.ringover.co.uk/pricing):Finally, an affordable business phone system! Discover the IP telephony for your business. Easy-to-use and intuitive VoIP telephony services. Request a free demo. - [Get a Virtual Phone Number in Canada | Ringover](https://www.ringover.co.uk/virtual-number-canada):Create a +1 virtual phone number in Canada in 1 minute. Unlimited calling from Web and Mobile App to over 100+ destinations. Get a local presence in Canada right away. - [Get a 0121 area code phone number in Birmingham | Ringover](https://www.ringover.co.uk/0121-uk-area-code):Activate your 0121 business phone number in 30-seconds and instantly use your Birmingham number from any device: desktop, laptop or smartphone. - [Get a 01522 area code phone number in Lincoln | Ringover](https://www.ringover.co.uk/01522-uk-area-code):Activate your 01522 business phone number in 30-seconds and instantly use your Lincoln number from any device: desktop, laptop or smartphone. - [On-call Customer Satisfaction Survey | Ringover](https://www.ringover.co.uk/surveys):Send, receive and measure your customers’ satisfaction. - [Salesforce Phone System Integration - VoIP | Ringover](https://www.ringover.co.uk/integration-salesforce):Saves time and boost your sales thanks to the Ringover integration in Salesforce. - [Sales Engagement with Google Sheets and Cadence](https://www.ringover.co.uk/cadence/integration-google-sheets):The Cadence tool seamless integrates into Google Sheets to simplify, organise and automate your teams' daily tasks. - [Clientify CTI Integration - VoIP Phone | Ringover](https://www.ringover.co.uk/integration-clientify):With the Clientify integration into your Ringover telephony system, facilitate your team’s work and collaborate more productively. - [Healthcare and Medical Call Centre Solution to Expand Your Customer Base | Ringover](https://www.ringover.co.uk/healthcare-call-centre):By improving the patient experience and simplifying administrative work, clinical call centres bring benefits to both patients and medical personnel. - [How does the Ringover and Zoho integration work?](https://www.ringover.co.uk/blog/crm-zoho-integration):How integrating RingOver and Zoho CRM can help you and your business work more efficiently, helping you to save time and money. - [Get a Virtual Phone Number in Finland | Ringover](https://www.ringover.co.uk/virtual-number-finland):Create a +358 virtual phone number in Finland in 1 minute. Unlimited calling from Web and Mobile App to over 100+ destinations. Get a local presence in Finland right away. - [Teams integration in your business phone system | Ringover](https://www.ringover.co.uk/integration-teams-video):Integrate Teams with Ringover, save your sales valuable time - [Get a Virtual Phone Number for India | Ringover](https://www.ringover.co.uk/virtual-number-india):Getting a local phone number is easy with Ringover. Start by creating an account. Next, select a phone number, and pick a plan. As soon as the number is activated, you can start making calls. - [Screen sharing online software between devices | Ringover](https://www.ringover.co.uk/screen-sharing):Improve communications and work together efficiently during meetings by sharing your screen with your colleagues. - [Stand Out In a Digital World With Ringover and HubSpot CRM Integration](https://www.ringover.co.uk/blog/ringover-and-hubspot-intergration):With businesses going digital, it’s vital they have the essential communication tools and CRMs to ensure they operate smoothly and efficiently online - [Sales Engagement with Hubspot and Cadence](https://www.ringover.co.uk/cadence/integration-hubspot):The Cadence tool seamless integrates into Hubspot to simplify, organise and automate your teams' daily tasks. - [8 Tips for Conference Calls](https://www.ringover.co.uk/blog/tips-well-organised-conference-calls):Master conference call organisation with these key tips and guidelines. - [Legal Notices | Ringover](https://www.ringover.co.uk/legal-notices):Legal notices - [Zoho Recruit Integration | Your Telephony in Zoho Recruit | Ringover](https://www.ringover.co.uk/integration-zoho-recruit):Connect Ringover and your Zoho Recruit in a few clicks and make all your calls right from the contact pages of your client relations management system. - [Confidentiality and Use of Cookies Policy | Ringover](https://www.ringover.co.uk/privacy):Our confidentiality policy assures you of full compliance with GDPR: cookies, forms, personal data… - [Planhat integration with your business phone system | Ringover](https://www.ringover.co.uk/integration-planhat):With a Ringover Planhat integration, you can enhance collaboration among your teams, leading to increased productivity and streamlined workflows. - [Ringover Smashes It This Spring in G2’s Latest Report](https://www.ringover.co.uk/news/g2-summer2022):Ringover today announced that its business phone app has achieved multiple awards by G2, the world’s largest and most trusted software marketplace. - [7 Best Practises for Creating On-hold Messages](https://www.ringover.co.uk/blog/creating-on-hold-messages):Learn how to create on-hold messages that appeal to your callers. - [Get a Virtual Phone Number in Portugal | Ringover](https://www.ringover.co.uk/virtual-number-portugal):Create a +351 virtual phone number in Portugal in 1 minute. Unlimited calling from Web and Mobile App to over 100+ destinations. Get a local presence in Portugal right away. - [Get a Virtual Phone Number in Spain | Ringover](https://www.ringover.co.uk/virtual-number-spain):Create a +34 virtual phone number in Spain in 1 minute. Unlimited calling from Web and Mobile App to over 100+ destinations. Get a local presence in Spain right away. - [Call Notes: What They Are and Their Benefits in Use | Ringover](https://www.ringover.co.uk/call-notes):An easy-to-use call notes system improves customer experience by creating a seamless experience, regardless of what agent they speak to. - [Call Tagging Solution to Categorise Your Calls and Video Conferences with Custom Filters | Ringover](https://www.ringover.co.uk/tags):Categorise your calls and video conferences with custom filters. - [CTI Integration for Slack - VoIP Phone | Ringover](https://www.ringover.co.uk/integration-slack):Connect Ringover to your internal messaging and never miss a call again - [Cold Calling Software ※ Advanced ※ to Boost Leads | Ringover](https://www.ringover.co.uk/cold-calling):Explore the power of Ringover’s sales call software and launch successful outbound call campaigns with confidence and ease. - [Ringover Marketplace ▷ CRM Phone System Integration - CTI](https://www.ringover.co.uk/integrations):With Ringover, take advantage of phone features right from your CRM or helpdesk (Salesforce, Zoho, HubSpot, Pipedrive, Zendesk, Gorgias, Freshdesk, Sellsy…): call in 1 click, client files automatically opened for incoming calls, automatic logging of incoming and outgoing calls. - [Key Tips for Putting Your Calls on Hold](https://www.ringover.co.uk/blog/key-tips-putting-calls-on-hold):This article presents 6 tips for best managing calls on hold to make it an asset for your business while optimising customer relationships. - [Hunter Lead Generation - Prospecting with Cadence by Ringover](https://www.ringover.co.uk/cadence/integration-hunter):Automatically enrich your prospects’ contact information with Hunter and Cadence by Ringover - [Legal mention | Ringover](https://www.ringover.co.uk/legal-mention):Legal mention - [Call Supervision: tools and keys for on-call monitoring | Ringover](https://www.ringover.co.uk/call-supervision):Supervise your agents as they work, and listen to their calls in progress in real time in just a click with the Radio Coach feature. - [Get a Virtual Phone Number in Bulgaria | Ringover](https://www.ringover.co.uk/virtual-number-bulgaria):Create a +359 virtual phone number in Bulgaria in 1 minute. Unlimited calling from Web and Mobile App to over 100+ destinations. Get a local presence in Bulgaria right away. - [Automatic Call Distribution: What is ACD? Complete guide | Ringover](https://www.ringover.co.uk/automatic-call-distribution):Ensure effective routing of inbound calls and maintain high customer satisfaction levels with a high-quality ACD Distributor System. - [Call Blocker Screen: how to block (blacklist) nuisance calls | Ringover](https://www.ringover.co.uk/blacklist):Add numbers that you wish to block to your blacklist. - [SIP Calling: Definition, Uses & Benefits](https://www.ringover.co.uk/blog/sip-calling):SIP calling is a great feature that any company in any industry can benefit from. SIP solutions are now the focus with companies looking to improve the way they communicate and collaborate. - [Client relations & KPIs](https://www.ringover.co.uk/blog/client-relations-advances-call-statistics):How to properly track and better use call centre KPIs to enhance customer service and relationships. - [Snov Lead Generation - Prospecting with Cadence by Ringover](https://www.ringover.co.uk/cadence/integration-snov):The Cadence tool seamlessly integrates with Snov to simplify, organise and automate your teams’ daily tasks. - [Zendesk: 12 Top Integrations to Boost Your Customer Support Experience](https://www.ringover.co.uk/blog/zendesk-integrations):Discover the top apps to integrate with your Zendesk Support platform. - [Modjo CTI Integration - VoIP Phone | Ringover](https://www.ringover.co.uk/integration-modjo):Save time and improve productivity with Ringover for Modjo - [5 reasons you should switch to a cloud-based business phone system now](https://www.ringover.co.uk/blog/5-reasons-switch-cloud-business-phone-system):Many businesses like yours have made the switch to the cloud and you cannot afford to wait until it's too late. Here are the top 5 critical reasons why your business would be better off with a cloud-based phone system over a traditional one. - [Call Cascade: Control how calls will be distributed to your users | Ringover](https://www.ringover.co.uk/cascading-calls):Diffuse incoming calls in cascade to your users. - [Get a 01332 area code phone number in Derby | Ringover](https://www.ringover.co.uk/01332-uk-area-code):Activate your 01332 business phone number in 30-seconds and instantly use your Derby number from any device: desktop, laptop or smartphone. - [5 Steps to Keep Your Call Centre Thriving During a Crisis](https://www.ringover.co.uk/blog/5-steps-keep-call-center-during-crisis):Your call centre is one of your greatest assets and must be safeguarded during any crisis. Learn the 5 key steps on how to keep your call centre fully-operational during any crisis. - [Business Phone System Offering Unlimited Calls and Video Conferencing In One App Launches In UK](https://www.ringover.co.uk/news/ringover-launches-in-uk):Telephone operator Ringover is announcing the UK launch of its business communications service that provides unlimited calls, sales & call centre tools in one app. - [Call Quality: How to Achieve HD Voice Quality in your Calls? | Ringover](https://www.ringover.co.uk/sound-quality):Take advantage of exceptional call quality with Opus codec. - [ActiveCampaign CTI Integration - VoIP Phone | Ringover](https://www.ringover.co.uk/integration-activecampaign):Save time and optimise your workload thanks to the Ringover integration in ActiveCampaign. - [Zendesk CTI Integration | Ringover](https://www.ringover.co.uk/integration-zendesk):Saves time and boost your sales thanks to the Ringover integration in Zendesk. - [Voicemail System and Services for Business | Ringover](https://www.ringover.co.uk/voicemail):Never miss another opportunity. Rely on Ringover’s intuitive voicemail system to seamlessly access and manage voice messages across devices. - [Priority Call Queue | Incoming Calls in Queue | Ringover](https://www.ringover.co.uk/call-priority):Allow your VIP callers to skip the queue. - [Call Centre Software for Small Business - Best Choice 2025✔️ | Ringover](https://www.ringover.co.uk/call-centre-software):The simplest solution for your call centre. Ready in 3 minutes: real time statistics, double listening, integrated with your CRM or Helpdesk… - [Sales Engagement with Salesforce and Cadence](https://www.ringover.co.uk/cadence/integration-salesforce):The Cadence tool seamlessly integrates into Salesforce to simplify, organise and automate your teams' daily tasks. - [Outreach CTI Integration - VoIP Phone | Ringover](https://www.ringover.co.uk/integration-outreach):Saves time and boost your sales thanks to the Ringover integration in Outreach - [Manage your business phone hours](https://www.ringover.co.uk/blog/manage-business-phone-hours):Discover how to manage your business phone system's hours so that you can get the most out of it. - [Toll-Free Numbers: How to Let Your Customers to Call You for Free | Ringover](https://www.ringover.co.uk/toll-free-numbers):Activate toll-free numbers. - [5 Strategies for an Exceptional Call Centre](https://www.ringover.co.uk/blog/5-strategies-for-an-exceptional-call-centre):Discover the best strategies and features that will have your call centre performing at its peak and boost the productivity of your teams. - [Sales Engagement with Sellsy and Cadence](https://www.ringover.co.uk/cadence/integration-sellsy):The Cadence tool seamless integrates into Sellsy to simplify, organise and automate your teams' daily tasks. - [Get a Virtual Phone Number in United States | Ringover](https://www.ringover.co.uk/virtual-number-united-states):Create a +1 virtual phone number in United States in 1 minute. Unlimited calling from Web and Mobile App to over 100+ destinations. Get a local presence in United States right away. - [Get a Virtual Phone Number in France | Ringover](https://www.ringover.co.uk/virtual-number-france):Create a +33 virtual phone number in France in 1 minute. Unlimited calling from Web and Mobile App to over 100+ destinations. Get a local presence in France right away. - [Financial services firms need the highest quality technology for customer experience](https://www.ringover.co.uk/blog/financial-service-technology-customer-experience):Finances impact on practically every level of our lives. Financial security can buy off a huge amount of worry and uncertainty, and offer valuable choices when the world is in flux. - [Get a Virtual Phone Number in Puerto Rico | Ringover](https://www.ringover.co.uk/virtual-number-puerto-rico):Create a +1787 virtual phone number in Puerto Rico in 1 minute. Unlimited calling from Web and Mobile App to over 100+ destinations. Get a local presence in Puerto Rico right away. - [Call Tracking Software & Analytics Solution UK | Ringover](https://www.ringover.co.uk/call-tracking-software):With just a few simple clicks, you can be on your way to setting up and managing a state-of-the-art and easy to use call tracking software. - [Top B2B Sales Strategies To Win More Customers for 2025 | Ringover](https://www.ringover.co.uk/blog/b2b-sales-strategy):Selling B2B is not the same as selling to consumers. It’s important to know exactly what the differences are, in order to make the most of your sales people, and the tools they can use to engage those who are going to buy. - [Discover the new version of myRingover](https://www.ringover.co.uk/news/new-version-myringover):Save time, increase efficiency and boost productivity with the new version of myRingover! - [Call Routing System: What Is It and How Does It Work? | Ringover](https://www.ringover.co.uk/call-routing-system):Equip your business with effective call routing software that enables your business to smoothly, and efficiently handle call volume. - [What is Automatic Call Distribution (ACD) and How is it Done?](https://www.ringover.co.uk/blog/what-is-automatic-call-distribution):What is automatic call distribution and what are the different types of automatic call routing strategies? - [Customer service buzzwords (CTI) every manager should understand in 2025 | Ringover](https://www.ringover.co.uk/blog/cti-buzzwords-for-customer-service-managers):CTI plays a key part in boosting customer service efficiency and delivering a better experience for customers. Learn more about these key CTI related vocabulary for customer servce managers. - [Get a 01904 area code phone number in York | Ringover](https://www.ringover.co.uk/01904-uk-area-code):Activate your 01904 business phone number in 30-seconds and instantly use your York number from any device: desktop, laptop or smartphone. - [Get a 0131 area code phone number in Edinburgh | Ringover](https://www.ringover.co.uk/0131-uk-area-code):Activate your 0131 business phone number in 30-seconds and instantly use your Edinburgh number from any device: desktop, laptop or smartphone. - [Holding Calls: how to place a phone call on hold | Ringover](https://www.ringover.co.uk/put-on-hold):Put a call on hold with 1 click. - [8 techniques to reduce wait time for your customer service](https://www.ringover.co.uk/blog/8-techniques-to-reduce-wait-time-for-your-customer-service):Time spent waiting to speak to an agent is customer service's worst enemy. It creates frustration and tarnishes your company's image. - [Ringover Group: Who Are We?](https://www.ringover.co.uk/about-us):Telecom operator since 2005, Ringover Group has dematerialized the business phone system. - [Get a Virtual Phone Number in Norway | Ringover](https://www.ringover.co.uk/virtual-number-norway):Create a +47 virtual phone number in Norway in 1 minute. Unlimited calling from Web and Mobile App to over 100+ destinations. Get a local presence in Norway right away. - [Call Management Software System | Features, FAQ & Free Demo | Ringover](https://www.ringover.co.uk/call-management-system):Better management of inbound and outbound calls leads to more conversions, better customer service, and happier clients: Ringover’s Call Management System is a comprehensive solution covering every aspect of your business. - [With Ringover, Job Today uses an easy-to-use, clear and reliable telephone system. | Ringover testimonials](https://www.ringover.co.uk/customer/with-ringover-job-today-uses-an-easy-to-use-clear-and-reliable-telephone-system):Job Today is a digital job search platform that helps its users find jobs in their area in just 24 hours .Job Today operates in Spain, the United Kingdom, Luxembourg and the United States. - [Omnichannel Contact Centre Software: Techniques, Benefits & Demo | Ringover](https://www.ringover.co.uk/omnichannel-contact-centre):Improve your customer experience with omnichannel contact centre software that consolidates your communication channels (WhatsApp Business, Instagram, Facebook Messenger, emails…). - [Get a 23 area code phone number in Portsmouth | Ringover](https://www.ringover.co.uk/23-uk-area-code):Activate your 23 business phone number in 30-seconds and instantly use your Portsmouth number from any device: desktop, laptop or smartphone. - [Get a 01452 area code phone number in Gloucester | Ringover](https://www.ringover.co.uk/01452-uk-area-code):Activate your 01452 business phone number in 30-seconds and instantly use your Gloucester number from any device: desktop, laptop or smartphone. - [Get a 0141 area code phone number in Glasgow | Ringover](https://www.ringover.co.uk/0141-uk-area-code):Activate your 0141 business phone number in 30-seconds and instantly use your Glasgow number from any device: desktop, laptop or smartphone. - [Get a Virtual Phone Number for Malaysia | Ringover](https://www.ringover.co.uk/virtual-number-malaysia):Getting a local phone number is easy with Ringover. Start by creating an account. Next, select a phone number, and pick a plan. As soon as the number is activated, you can start making calls. - [Internet Phone Calls : What is the best service? | Ringover](https://www.ringover.co.uk/internet-phone-service):Cut the cord with an internet phone service that was designed to address your exact communication needs. - [Get a 020 area code phone number in London | Ringover](https://www.ringover.co.uk/020-uk-area-code):Activate your 020 business phone number in 30-seconds and instantly use your London number from any device: desktop, laptop or smartphone. - [Internal Calls Simplified Without Call Extensions: What Are They? | Ringover](https://www.ringover.co.uk/internal-calls):Forget call extensions - call your colleagues internally with one click. - [Student Pop enhances its prodcutivity tenfold thanks to Ringover | Ringover testimonials](https://www.ringover.co.uk/customer/integration-with-our-crm-was-an-essential-element-in-our-choice-of-phone-system-solution):Thanks to Ringover's business phone system, Student Pop has gained both flexibility and efficiency. - [Sales Engagement with Pipedrive and Cadence](https://www.ringover.co.uk/cadence/integration-pipedrive):The Cadence tool seamless integrates into Pipedrive to simplify, organise and automate your teams' daily tasks. - [Smart Dialler | A Highly Functional Dialler | Ringover](https://www.ringover.co.uk/smart-dialer):Streamline call campaigns by eliminating manual dialling with Ringover’s Smart Dialler. Connect with contacts quickly and easily. Start your free trial today! - [Get a 01603 area code phone number in Norwich | Ringover](https://www.ringover.co.uk/01603-uk-area-code):Activate your 01603 business phone number in 30-seconds and instantly use your Norwich number from any device: desktop, laptop or smartphone. - [B2B Prospecting Tools and Software for Sales in 2025 | Ringover](https://www.ringover.co.uk/blog/best-tools-for-generating-sales-leads):All of the best tools in 2025 to help multiply your lead generation by 200%. CRM, email marketing, mail automation, event lead capture, website leads, landing pages and much more! - [CrankWheel and Ringover Partner to Help Sales Teams Boost Efficiency](https://www.ringover.co.uk/news/crankwheel-and-ringover-partner):Ringover and CrankWheel, a screen sharing provider announce a new partnership that will offer more value to their customers, primarily sales-focused teams. - [Get a Virtual Phone Number in Mexico | Ringover](https://www.ringover.co.uk/virtual-number-mexico):Create a +52 virtual phone number in Mexico in 1 minute. Unlimited calling from Web and Mobile App to over 100+ destinations. Get a local presence in Mexico right away. - [5 Essential Tools for Supervising Your Team’s Calls](https://www.ringover.co.uk/blog/5-essential-tools-for-supervising-your-team-calls):Discover the tools you need to supervise and monitor your team's calls: call recording, real-time call monitoring, call intervention, performance analysis... - [Prospecting tool | Cadence](https://www.ringover.co.uk/contact-cadence):Multi-channel sales prospecting tool connected to your CRM. 100% prospects contacted. Sales teams guided in their daily tasks. Standardised method for your teams. - [Ringover Technology Partnership | Cloud Communication Solution](https://www.ringover.co.uk/technology-partnership):Become a Ringover technology partner and develop the future of business cloud communication together. - [Bring your own device — Security considerations for SMEs](https://www.ringover.co.uk/blog/bring-your-own-device):Long before the Coronavirus pandemic, many organisations had a ‘bring your own device’ (BYOD) policy, through which employees could carry out their work on their own computer and/or phone. - [Grasshopper abandons British clients - Ringover to the rescue!](https://www.ringover.co.uk/news/grasshopper-abandons-british-clients-ringover-to-the-rescue):Grasshopper has announced the end of is service in the United Kingdom. To keep your number for free, request portability with Ringover! - [Get a Virtual Phone Number in Malta | Ringover](https://www.ringover.co.uk/virtual-number-malta):Create a +356 virtual phone number in Malta in 1 minute. Unlimited calling from Web and Mobile App to over 100+ destinations. Get a local presence in Malta right away. - [List of Your VoIP Telephony Solution’s Features | Ringover](https://www.ringover.co.uk/features):Find all the ready-to-use features of Ringover, the VoIP business telephony cloud platform. - [Get a Virtual Phone Number in Vietnam | Ringover](https://www.ringover.co.uk/virtual-number-vietnam):Create your virtual phone number in Vietnam in 1 minute. Unlimited calling from Web and Mobile App to over 100+ destinations. Get a local presence in Vietnam right away. - [Retail Call Centre Solution to Expand Your Customer Base | Ringover](https://www.ringover.co.uk/retail-call-centre):Retail call centres provide customer services to clients who have questions about the retail centre’s services and products. - [Ringover provides analytics for Curral's expansion | Ringover testimonials](https://www.ringover.co.uk/customer/curral):Ringover’s analytics provided Curral with the insight to make small tweaks that lead to having a big impact. - [Snooze feature: how it works in a call centre? | Ringover](https://www.ringover.co.uk/snooze):Activate the “Snooze” feature to avoid being disturbed and you can keep everyone up to date. - [Call Centre Training Tips to Engage your Team - Best Practices | Ringover](https://www.ringover.co.uk/blog/call-center-training):Training in a call centre is essential to ensure each agent has the necesary skills and knowledge to deliver excellent customer service. Discover how to implement an effective call centre training programme in your call centre. - [Get a Virtual Phone Number in Panama | Ringover](https://www.ringover.co.uk/virtual-number-panama):Create a +507 virtual phone number in Panama in 1 minute. Unlimited calling from Web and Mobile App to over 100+ destinations. Get a local presence in Panama right away. - [IVR System For Small Businesses: Is It a Good Option?](https://www.ringover.co.uk/blog/interactive-voice-response-for-small-businesses):Why should small businesses use an interactive voice response? - [VoIP security: The safest business phone system available](https://www.ringover.co.uk/blog/voip-security):You may not think of the business phone application you use every day as a potential security vulnerability, but your IT director - [Insurance Call Centre Solution to Expand Your Customer Base | Ringover](https://www.ringover.co.uk/insurance-call-centre):Improve your customer experience by centralising your communication channels within your insurance call centre. - [Chrome, Safari and Firefox Extensions | Ringover](https://www.ringover.co.uk/extensions):Thanks to the Ringover extensions available for Chrome, Safari and Firefox browsers, you can make a call with just one click on any web page. - [Banking Call Centre Solution to Expand Your Customer Base | Ringover](https://www.ringover.co.uk/banking-call-centre):A banking call centre brings a multitude of benefits like increased customer satisfaction, engagement, and improved revenue. - [Notifications on Your Computer’s Desktop | Ringover](https://www.ringover.co.uk/desktop-notifications):Receive automatic call notifications on your computer. - [Sales Engagement with Excel and Cadence](https://www.ringover.co.uk/cadence/integration-excel):The Cadence tool seamlessly integrates into Excel to simplify, organise and automate your teams' daily tasks. - [Compare Business Phone Providers | Ringover](https://www.ringover.co.uk/competitors):Find the best VoIP provider. - [Glossary Terms & Definitions | Ringover](https://www.ringover.co.uk/glossary):Resources | Cloud phone system glossary - [Hunt Group: what is it in a phone? | Ringover](https://www.ringover.co.uk/blog/understanding-hunt-groups):What's a hunt group? How do hunt groups help my organisation? Read how they can optimise both your user satisfaction and your bottom line. - [Press & Media Kit | Ringover](https://www.ringover.co.uk/press-media-kit):Ringover in the press. If you are looking for our logos, press releases, Press kit and other resources, please visit our Press Page. - [Ringover Group | Contact Us](https://www.ringover.co.uk/contact):Telecom operator since 2005, Ringover Group has dematerialised the business phone system - Contact us - [Ringover Group: Join us!](https://www.ringover.co.uk/join-us):Telecom operator since 2005, Ringover Group has dematerialised the business phone system. - [Monday.com Phone Integration (CTI) | Ringover](https://www.ringover.co.uk/integration-mondaycom):Integrate enterprise IP telephony with Monday.com CRM to optimise workflows, automate tasks, and be more productive. - [Get a Virtual Phone Number in Belgium | Ringover](https://www.ringover.co.uk/virtual-number-belgium):Create a +32 virtual phone number in Belgium in 1 minute. Unlimited calling from Web and Mobile App to over 100+ destinations. Get a local presence in Belgium right away. - [The Best Salesforce Apps & Integrations in 2025 | Ringover](https://www.ringover.co.uk/blog/best-salesforce-integrations):Which Salesforce application is best for managing my phone system or sending sales emails? Which will help me structure my conversion funnel? Which Salesforce integration is recommended for managing customer service or accounting? - [Smart Routing | Ringover](https://www.ringover.co.uk/smart-routing):Use Ringover webhooks to route calls freely based on your data. - [Holiday Customer Service Tips | Ringover blog](https://www.ringover.co.uk/blog/holiday-customer-service-tips):Get your customer service agents ready to deliver excellent customer experience this holiday season. - [Get a 01908 area code phone number in Milton Keynes | Ringover](https://www.ringover.co.uk/01908-uk-area-code):Activate your 01908 business phone number in 30-seconds and instantly use your Milton Keynes number from any device: desktop, laptop or smartphone. - [Jitter, Latency: 5 Simple Steps for Optimising the Quality of Your VoIP Calls](https://www.ringover.co.uk/blog/optimising-quality-of-voip-calls):Are you having quality issues with your VOIP calls? Jitter, latencies, voice echoes...Follow these 5 simple steps to remove them permanently. - [8 good reasons to dematerialise your customer service phone system](https://www.ringover.co.uk/blog/8-good-reasons-to-dematerialise-your-customer-service-phone-system):Deployment, flexibility...dematerialised telephony is an advantage for your customer service. Discover 8 reasons to switch to a cloud telephony service. - [Ringover helps Changes UK to grow! | Ringover testimonials](https://www.ringover.co.uk/customer/changesuk):With Ringover, we get what we need for our telephony system which is integration to Salesforce and a great reporting system - [The Big BT Switch-Off: Everything You Need to Know](https://www.ringover.co.uk/blog/bt-pstn-isdn-switchoff):Millions of customers are being forced to migrate to VoIP telephony following BT's announcement in 2015 to completely phase out PSTN and ISDN systems by 2025. Prepare your business today for this crucial transition. - [Carizy has chosen reliability with Ringover to support them in their development | Ringover testimonials](https://www.ringover.co.uk/customer/carizy-has-chosen-reliability-with-ringover-to-support-them-in-their-development):By choosing Ringover, Carizy has chosen a reliable solution to support it in its development. - [Get a Virtual Phone Number in Sweden | Ringover](https://www.ringover.co.uk/virtual-number-sweden):Create a +46 virtual phone number in Sweden in 1 minute. Unlimited calling from Web and Mobile App to over 100+ destinations. Get a local presence in Sweden right away. - [Speech-to-text Software for Call Centre [A Full Guide] | Ringover](https://www.ringover.co.uk/speech-to-text-call-centre):In a speech-to-text call centre, work more efficiently by making calls and sending messages with voice typing. - [The top three features to look for when choosing a cloud-phone system for your CRM](https://www.ringover.co.uk/blog/important-features-cloud-phone-system):Choosing a cloud phone system is an important decision that would impact the future performance of your business. Learn how to get it right. - [Collaborative Texting | Build Your Customer Support with Text Messages | Ringover](https://www.ringover.co.uk/collaborative-texting):Send and receive all of your professional texts through the Ringover app. Share a mobile number and respond to your texts collaboratively. - [Ringover partners with First Office Hub | Ringover testimonials](https://www.ringover.co.uk/customer/ringover-partners-first-office-hub):First Office Hub (FOH) are a hands-on office space agency based in Central London. Their approach is to keep everything streamlined and simplified whilst outlining the important details. Specialists in flexible workspace solutions such as Virtual offices, Coworking spaces, Serviced Offices and Managed Solutions. - [Get a Virtual Phone Number in Austria | Ringover](https://www.ringover.co.uk/virtual-number-austria):Create a +43 virtual phone number in Austria in 1 minute. Unlimited calling from Web and Mobile App to over 100+ destinations. Get a local presence in Austria right away. - [Get a (028)71 area code phone number in Londonderry | Ringover]():Activate your (028)71 business phone number in 30-seconds and instantly use your Londonderry number from any device: desktop, laptop or smartphone. - [Get a Virtual Phone Number in Singapore | Ringover](https://www.ringover.co.uk/virtual-number-singapore):Create a +65 virtual phone number in Singapore in 1 minute. Unlimited calling from Web and Mobile App to over 100+ destinations. Get a local presence in Singapore right away. - [The Sales Matrix: how to make it work for you](https://www.ringover.co.uk/blog/sales-matrix-for-you):Knowing how much effort to put into a prospect can be difficult. It's vital to have an insight into what a sales matrix is, and how you can use it to increase your sales with both new and existing customers - [Get a Virtual Phone Number in Poland | Ringover](https://www.ringover.co.uk/virtual-number-poland):Create a +48 virtual phone number in Poland in 1 minute. Unlimited calling from Web and Mobile App to over 100+ destinations. Get a local presence in Poland right away. - [Call transfer: What is it - Warm transfer vs. Cold | Ringover](https://www.ringover.co.uk/warm-transfer):Save time and improve your customer service with conversations that flow between transfers. - [Freshsales CTI Integration - VoIP Phone | Ringover](https://www.ringover.co.uk/integration-freshsales):Saves time and boost your sales thanks to the Ringover integration in Freshsales - [Get a Virtual Phone Number in Denmark | Ringover](https://www.ringover.co.uk/virtual-number-denmark):Create a +45 virtual phone number in Denmark in 1 minute. Unlimited calling from Web and Mobile App to over 100+ destinations. Get a local presence in Denmark right away. - [Top Rated Cloud Phone System (VoIP) - Cloud Telephony UK for Business | Ringover](https://www.ringover.co.uk/cloud-phone-system):Achieve more with Ringover’s Cloud VoIP call management software and its wide range of advanced features. - [Get a 0191 area code phone number in Sunderland | Ringover](https://www.ringover.co.uk/0191-uk-area-code):Activate your 0191 business phone number in 30-seconds and instantly use your Sunderland number from any device: desktop, laptop or smartphone. - [Cloud Calling Guide: What Is Cloud Telephony And Everything It Can Do To Accelerate Your Business](https://www.ringover.co.uk/blog/cloud-calling-101-what-it-is-and-everything-it-can-do-to-accelerate-your-business):Cloud calling, also known as cloud telephony, provides users with calling and other voice-based communications via an internet connection. - [Ringover Demo: See Cloud and Mobile Business Phone Solution in Action](https://www.ringover.co.uk/contact-sales):Deploy a performing call platform that’s integrated to your CRM, on your computer as well as your smartphone, and obtain numbers worldwide. - [Get a 01223 area code phone number in Cambridge | Ringover](https://www.ringover.co.uk/01223-uk-area-code):Activate your 01223 business phone number in 30-seconds and instantly use your Cambridge number from any device: desktop, laptop or smartphone. - [Preferred Agent Routing | Ringover](https://www.ringover.co.uk/preferred-agent-routing):Allow callers to reach the same support team member every time. - [Softphone Software - Reviews, Prices & App Demo for Business | Ringover](https://www.ringover.co.uk/softphone-software):Businesses maximise call centre performance and improve communications with Ringover’s softphone software solution. - [Odoo CTI Integration - VoIP Phone | Ringover](https://www.ringover.co.uk/integration-odoo):Improve the efficiency of your customer service thanks to Ringover’s integration with Odoo. - [VoIP Headsets: Choosing the right one for the job](https://www.ringover.co.uk/blog/voip-headsets):Choosing a VoIP headset makes all the difference in your VoIP calling experience. Here are the key tips on what you should look for. - [5 ways to reward and motivate your sales lead](https://www.ringover.co.uk/blog/5-ways-to-reward-your-sales-prospectors):Choose the right way to reward your sales lead chasers. Recognition by managers is key for motivating your collaborators! - [VoIP provider & solution for business | Best in the UK 2025 | Ringover](https://www.ringover.co.uk/voip-provider):Get to know Ringover, a trusted business VoIP provider offering businesses an all-in-one comprehensive cloud VoIP software solution. - [VoIP & Recruitment: How VoIP Helps You Hire Faster in 2021 | Ringover blog](https://www.ringover.co.uk/blog/voip-software-recruitment-teams):Using a VoIP system in find new hires has numerous perks that will help recruiters surpass their hiring objectives every month. Learn more >> - [Get a Virtual Phone Number in Dominican Republic | Ringover](https://www.ringover.co.uk/virtual-number-dominican-republic):Create a +18 virtual phone number in Dominican Republic in 1 minute. Unlimited calling from Web and Mobile App to over 100+ destinations. Get a local presence in Dominican Republic right away. - [Vincere CTI integration | Your Phone Service in Vincere | Ringover](https://www.ringover.co.uk/integration-vincere):Integrate your communication system and ATS to automate recruitment tasks, engage candidates better and fast-track recruitment. - [IP PBX explained: how VoIP PBX phone system works | Ringover](https://www.ringover.co.uk/ip-pbx):Maximise flexibility, increase productivity, and reduce operating costs for your business call centre, with Ringover’s VoIP PBX. - [Top 20 Call Centre KPIs to Measure Productivity Based on Insights | Ringover](https://www.ringover.co.uk/blog/call-center-metrics):Here are the top 20 KPIs you should be measuring in 2025 to boost your call centre performance. - [Get a Virtual Phone Number in Israel | Ringover](https://www.ringover.co.uk/virtual-number-israel):Create a +972 virtual phone number in Israel in 1 minute. Unlimited calling from Web and Mobile App to over 100+ destinations. Get a local presence in Israel right away. - [Practical Guide: Get Started with Your Phone System](https://www.ringover.co.uk/blog/practical-guide-get-started-phone-system):10 steps to set up your business phone system, switchboard, voice message, IVR... and everything you need to know to get started. - [Get a Virtual Phone Number in Brazil | Ringover](https://www.ringover.co.uk/virtual-number-brazil):Create a +55 virtual phone number in Brazil in 1 minute. Unlimited calling from Web and Mobile App to over 100+ destinations. Get a local presence in Brazil right away. - [4 winning strategies for speaking to your clients at the right moment](https://www.ringover.co.uk/blog/4-winning-strategies-for-talking-to-your-clients):What's the best way to facilitate contact with your clients? Discover ideal situations for renewing ties with your leads. - [Ringover in the spotlight on Fit Small Business](https://www.ringover.co.uk/news/ringover-in-the-spotlight-on-fit-small-business):Ringover is featured by Fit Small Business, the leading digital portal that helps small businesses achieve success faster. Share your review of our product! - [Substantial Gains for Ringover and Cognism Customers as the Two Tech Players Team Up!](https://www.ringover.co.uk/news/ringover-and-cognism-partnership):Ringover and Cognism, a sales platform for B2B sales teams have announced an exciting new partnership that will offer their customers even more value. - [Best Small Business Phone System | Ringover](https://www.ringover.co.uk/business-phone-system):Discover the best business phone system from Ringover. Instant number activation to manage all your business calls | Starts at £19 & unlimited calls to 110+ locations included. - [Zoho CTI Integration - VoIP Phone | Ringover](https://www.ringover.co.uk/integration-zoho):Connect Ringover and your Zoho CRM in a few clicks and make all your calls right from the contact pages of your client relations management system. - [Lusha Lead Generation - Prospecting with Cadence by Ringover](https://www.ringover.co.uk/cadence/integration-lusha):Automatically enrich your prospects’ contact information with Lusha and Cadence by Ringover - [Diduenjoy CTI Integration - VoIP Phone | Ringover](https://www.ringover.co.uk/integration-diduenjoy):Improve the efficiency of your customer service thanks to Ringover’s integration with Diduenjoy. - [INES CRM CTI Integration - VoIP Phone | Ringover](https://www.ringover.co.uk/integration-inescrm):Connect Ringover and INES CRM in a few clicks: organise your calls, create your phone systems and contact all your clients from your CRM interface. - [Get a Virtual Phone Number in Cyprus | Ringover](https://www.ringover.co.uk/virtual-number-cyprus):Create a +357 virtual phone number in Cyprus in 1 minute. Unlimited calling from Web and Mobile App to over 100+ destinations. Get a local presence in Cyprus right away. - [Cloud PBX Provider in the UK - System Free Trial & Demo + FAQs | Ringover](https://www.ringover.co.uk/cloud-pbx):Boost productivity and empower the customer experience with the advanced features of a cloud-hosted PBX system. - [Ringover is the perfect solution for an international team like Click & Boat. | Ringover testimonials](https://www.ringover.co.uk/customer/ringover-sloution-click-boat):Find out why Click & Boat chose Ringover to support them in their international development. - [Call Recording Software for Business ✔️ | Ringover](https://www.ringover.co.uk/call-recording):Use Ringover’s call recording software to easily record, play back, download and store your inbound and outbound business calls. Try it now for FREE! - [Get a Virtual Phone Number in Czech Republic | Ringover](https://www.ringover.co.uk/virtual-number-czech-republic):Create a +420 virtual phone number in Czech Republic in 1 minute. Unlimited calling from Web and Mobile App to over 100+ destinations. Get a local presence in Czech Republic right away. - [18 Call Centre Software Features You Should Consider in 2025](https://www.ringover.co.uk/blog/call-center-software-essential-features):Choosing the right software is a crucial step in building your call centre. Here are 18 must-have features to look for when choosing your call centre software. - [Cheapest Landline Phone Service (2025) | Ringover](https://www.ringover.co.uk/landline-phone-services):Continue using your landline business phone systems while enjoying the multiple benefits of VoIP telephony. - [Unlimited Call: VoIP unlimited calling - What is it? ✔️ | Ringover](https://www.ringover.co.uk/unlimited-calls):With Ringover’s VoIP app, make unlimited calls to landlines and mobiles in US, Europe and Asia and over 110 destinations. No hardware. Start calling immediately. - [The PayPlug team were looking for a reliable telephony solution to support their growth. | Ringover testimonials](https://www.ringover.co.uk/customer/the-payplug-teams-were-looking-for-a-reliable-telephony-solution-to-support-their-growth):Find out why the PayPlug teams chose Ringover to support them in their growth. - [CTI Axonaut Integration For Your Phone Solution | Ringover](https://www.ringover.co.uk/integration-axonaut):Integrate your IP Phone system into your CRM to optimise your customer relations, make calls in one click and centralise your customers’ information. - [Ringover: Best AI Communications Solution for Staffing & Sales](https://www.ringover.co.uk/):Implement a high-performance AI-based SaaS solution integrated with your CRM to improve your communications, customer relationships, and sales results. - [Get a 0116 area code phone number in Leicester | Ringover](https://www.ringover.co.uk/0116-uk-area-code):Activate your 0116 business phone number in 30-seconds and instantly use your Leicester number from any device: desktop, laptop or smartphone. - [Ringover in HubSpot's top 5 apps](https://www.ringover.co.uk/news/ringover-in-hubspot-s-top-5-apps):Ringover is one of Hubspot's fastest-growing app partners in 2019 – and we're quite proud. Discover why Hubspot users are choosing Ringover for their phone system - [Sales calls: 10 tips for setting more appointments](https://www.ringover.co.uk/blog/sales-calls-tips-for-setting-more-appointments):A guide to improve your sales calls and ensure that your sales team schedules more appointments. - [The Big Search strengthen their UK position with Ringover | Ringover testimonials](https://www.ringover.co.uk/customer/big-search):The Big Search needed a business phone system that would not only meet their requirements but also support their ambitions for growth. - [Number Portability: How to do it step by step | Ringover](https://www.ringover.co.uk/keep-your-numbers):Keep your preferred telephone numbers with number portability. Easily switch your company phone lines over to a 100% cloud-based solution. - [Extrabat CTI Integration For Your Phone System | Ringover](https://www.ringover.co.uk/integration-extrabat):Integrate your business phone system with your CRM to find all your tools in one place. - [Gorgias CTI Integration - VoIP Phone | Ringover](https://www.ringover.co.uk/integration-gorgias):Improve the efficiency of your customer service thanks to Ringover’s integration with Gorgias. - [VTiger CRM integration with business phone system | Ringover](https://www.ringover.co.uk/integration-vtiger):Integrate business IP telephony with VTiger CRM to optimise workflows, automate tasks, and be more productive. - [Google Workspace Integration | Your Telephony in Google Workspace | Ringover](https://www.ringover.co.uk/integration-googleworkspace):Integrate Ringover into Google Workspace, make it easier for your teams and collaborate more productively. - [Contact Centres Vs Call Centres: Which one serves your business best?](https://www.ringover.co.uk/blog/contact-centres-vs-call-centres-what-one-serves-your-business-best):Although the terms ‘contact centre’ and ‘call centre’ seem synonymous, there are some key differences between the two. Ringover tells you all the differences and why call centres are the best for your business. - [New integration : Ringover & noCRM.io](https://www.ringover.co.uk/news/integration-ringover-nocrmio):New integration : Ringover & noCRM.io - [Get a Virtual Phone Number in Australia | Ringover](https://www.ringover.co.uk/virtual-number-australia):Create a +61 virtual phone number in Australia in 1 minute. Unlimited calling from Web and Mobile App to over 100+ destinations. Get a local presence in Australia right away. - [Sales Engagement with Zoho and Cadence](https://www.ringover.co.uk/cadence/integration-zoho):The Cadence tool seamless integrates into Zoho to simplify, organise and automate your teams' daily tasks. - [Click-to-Call Software with a 7-day free trial | Ringover](https://www.ringover.co.uk/click-to-call):Dial phone numbers instantly with click to call and capture immediate conversions on your website with click-to-call button. - [IP Phone System: what is it? Differences with VoIP | Ringover](https://www.ringover.co.uk/ip-phone-system):Discover an IP phone system that offers much more than just VoIP calling: call, conference, monitor and manage, all with one advanced solution. - [Enhance Your Business with Ringover API Integration and Webhooks](https://www.ringover.co.uk/webhooks):Your tools interact in real time with your phones thanks to webhooks. - [Auto Attendant: Virtual Answering Services (Receptionist) | Ringover](https://www.ringover.co.uk/auto-attendant):Ringover’s auto attendant makes sure every call is answered on the first ring with an intuitive phone menu system that automatically greets and directs callers. - [Candidates Engagement with Bullhorn and Cadence](https://www.ringover.co.uk/cadence/integration-bullhorn):The Cadence tool seamless integrates into Bullhorn to simplify, organise and automate your teams’ daily tasks. - [Best Call Centre Automation Software 2025: Making the Right Choice | Ringover](https://www.ringover.co.uk/blog/automatic-diallers-solutions-designed-call-centres):Find out everything you need to know on how to boost the performance of your call centre using an auto dialler, a power dialler and predictive dialler software. - [Tool4staffing CTI Integration | Ringover](https://www.ringover.co.uk/integration-tool4staffing):Increase your recruitment teams productivity by integrating your telephony with Tool4Staffing. - [Get a 01273 area code phone number in Brighton | Ringover](https://www.ringover.co.uk/01273-uk-area-code):Activate your 01273 business phone number in 30-seconds and instantly use your Brighton number from any device: desktop, laptop or smartphone. - [Ringover Blog | All You Need to Know about Business Telephony](https://www.ringover.co.uk/blog):Discover our advice, tips and use cases to help you organise and improve your business telephony. Consult articles by our experts. - [The right to disconnect: how to really put it into practise](https://www.ringover.co.uk/blog/burnout-the-epidemic-of-the-century):Discover the subtleties of the El Khomri law (Work law) concerning the right to disconnect, as well as our tips for applying it in your company. - [Staffing & Recruiting](https://www.ringover.co.uk/blog/recruiting):Discover the latest news on recruiting and staffing and its business applications, especially how to improve the operations and efficiency of your daily work. - [Call center tips | Ringover UK](https://www.ringover.co.uk/blog/call-center):All you need to know on call centers with insights, essential info and an introduction to the best tools and methods for steering your call center activity to success. - [Sales prospecting tips | Ringover UK](https://www.ringover.co.uk/blog/sales-prospecting):Discover our top tips on phone prospecting and how you can optimize it to boost your sales process. - [VoIP: all you need to know | Ringover UK](https://www.ringover.co.uk/blog/voip):Discover how you can optimize your telephony infrastructure with our tips for managing your phone switchboard. - [Customer service and VoIP](https://www.ringover.co.uk/blog/customer-service-and-voip):All our recommendations and best practices to help you perform better in your customer relations. - [Remote work and VoIP](https://www.ringover.co.uk/blog/remote-work-and-voip):A selection of articles on remote working, its evolution and the way that VoIP and the Cloud are contributing to making it more accessible to everyone. - [Business phone tips | Ringover UK](https://www.ringover.co.uk/blog/business-phone-system):All you need to know about IP telephony for professionals: The advantages, how to optimize it, and how it's evolving… - [The latest news on Artificial Intelligence | Ringover UK](https://www.ringover.co.uk/blog/artificial-intelligence):Discover the latest news on AI and its business applications, especially how it can improve the operations of your call and contact centers. - [10 Ways Recruiters Can Use WhatsApp For Recruiting Candidates | Ringover](https://www.ringover.co.uk/blog/whatsapp-for-recruiting):We'll cover the advantages of using WhatsApp for recruitment and provide practical tips on integrating it into your hiring practices, ensuring you have all the information needed to effectively employ WhatsApp in recruiting candidates. - [AI Cold Calling - Revamping your Sales Outreach in 2025](https://www.ringover.co.uk/blog/ai-cold-calling):AI in cold calling is revolutionising how sales teams interact with prospects, making the approach more efficient, personalised, and effective. - [Unlocking Cloud-Based Recruitment Software for Seamless Recruiting | Ringover](https://www.ringover.co.uk/blog/recruiting-software):Ultimately, the best recruiting software is one that aligns with your organisation's unique needs, budget, and hiring strategies. - [International Phone Numbers & Country Codes - The Full List | Ringover](https://www.ringover.co.uk/blog/international-phone-numbers):The first part of an international phone number is the country code, sometimes called an international country code. - [Gearing Up for an Exciting 2025!](https://www.ringover.co.uk/blog/gearing-up-for-2025):2025 is set to be a year of ambition for Ringover! After an incredible 2024—35% growth, a revamped Partner Programme, over 100 integrations, 250+ global technology and marketplace partners, and 14,000 customers onboard—we’re aiming even higher in 2025. Our international expansion has soared (+200% in the US & UK), and we’re ready to push even further! - [CloudCall Pricing, Plans, & Feature Analysis | Ringover](https://www.ringover.co.uk/blog/cloudcall-pricing-plans):To help you understand whether CloudCall will bring you a worthwhile ROI, we’ve put together this in-depth guide to CloudCall pricing. - [Top 16 AI Recruiting Platforms and Tools of 2025 | Ringover](https://www.ringover.co.uk/blog/ai-recruitment-platform):This article will explore the top 16 AI recruitment platforms for 2025, spotlighting their primary features, advantages, and practical applications. - [12 Tips for Excellent Retail Customer Service | Ringover](https://www.ringover.co.uk/blog/customer-service-in-retail):Discover how to optimise your customer service in retail to retain clients, boost their satisfaction, and enhance your company’s performance. - [10 Best Alternatives to Odoo in 2025 | Ringover](https://www.ringover.co.uk/blog/odoo-alternatives):Discover the best Odoo alternatives and their key features so you can choose the best option for your business. - [What Is Consumer Behaviour: Analysis & Examples | Ringover](https://www.ringover.co.uk/blog/customer-behaviour):Tracking customer behaviour contributes to developing targeted marketing strategies and improving the customer experience. - [What Is Workforce Management (WFM)? All the Keys Here | Ringover](https://www.ringover.co.uk/blog/workforce-management):Workforce management (WFH) allows companies to optimise the management of their staff by combining flexibility and efficiency. - [Securing and Maintaining Customer Trust: 7 Effective Strategies | Ringover](https://www.ringover.co.uk/blog/customer-trust):Let’s look at the most effective methods for developing and maintaining customer trust: the foundation for any company striving for excellence. - [Call Volume in Call Centre: Tips and Tools for Reducing It | Ringover](https://www.ringover.co.uk/blog/call-volume):Managing call volume is a challenge in an era where speed and quality of communication play a central role in customer satisfaction. - [12 Best Staffing Software Companies for Recruiting Firms 2025 | Ringover](https://www.ringover.co.uk/blog/staffing-software-companies):Staffing software companies aid in recruiting, tracking, and managing employees and job placements through a suite of features. - [How to Define a Strong Net Revenue Retention (NRR) in B2B SaaS | Ringover](https://www.ringover.co.uk/blog/net-revenue-retention):NRR is a key indicator for B2B SaaS companies, as it measures their ability to retain and grow net revenue despite cancellations or price adjustments. - [Top 10 Cloud-Based Telephony Solutions for February 2025](https://www.ringover.co.uk/blog/cloud-telephony):Cloud telephony, also known as hosted telephony or cloud calling, is a phone system hosted over the internet instead of traditional telephone lines. - [What is a Chatbot vs. Conversational AI? All You Need to Know | Ringover](https://www.ringover.co.uk/blog/conversational-chatbot):Conversational chatbots, operating via text or voice on various platforms, simulate human conversations to respond and inform in an automated and contextual manner. - [The 10 Best AI Voice Chatbot to Automate Your Customer Relations | Ringover](https://www.ringover.co.uk/blog/voice-chatbot):One of the most innovative and effective tools businesses are leveraging to enhance their customer relations is the voice chatbot. - [The Best 10 AI-based Chatbots in 2025 | Ringover](https://www.ringover.co.uk/blog/ai-chatbot):In today's digital age, the AI chatbot has emerged as a groundbreaking technology, fundamentally changing how we interact with machines. - [10 Best Recruiting Text Message Samples to Attract and Hire Candidates | Ringover](https://www.ringover.co.uk/blog/recruiting-text-message):Recruiting text messages are highly efficient and personalisable when connecting with potential candidates. - [Talent & Recruiting Acquisition Trends in 2025 | Ringover](https://www.ringover.co.uk/blog/talent-acquisition-trends):For talent acquisition professionals, understanding and adapting to talent acquisition trends is essential for attracting, retaining, and developing top talent. - [Best 15 Staffing Software for Recruiting Agencies in 2025 | Ringover](https://www.ringover.co.uk/blog/best-staffing-software):For recruiting firms, having the best staffing software is transformative, simplifying the hiring workflow, improving candidate sourcing, and boosting efficiency. - [The 7 Best Business Phone Number Providers in the UK - How to Get One | Ringover](https://www.ringover.co.uk/blog/business-phone-number):When you have a VoIP, you’ll be able to connect your business phone number to your Internet-connected devices. Once you’re accessible on different devices and different locations, you'll never miss an important business call. - [The Most Complete Call Centre Software Comparison for 2025 | Ringover](https://www.ringover.co.uk/blog/call-centre-software-comparison):This article conducts a cloud call centre software comparison of the best options available in 2025. - [Best 10 Convoso Alternatives & Competitors | Ringover](https://www.ringover.co.uk/blog/convoso-alternatives):Though Convoso provides a popular power dialler software, it’s worth looking into Convoso alternatives to ensure your teams have the best tool on the market. - [What Is a Softphone Integration? Benefits & Setup | Ringover](https://www.ringover.co.uk/blog/softphone-integration):Softphone integration transforms business communications by combining voice services with other critical tools and functionalities. - [What Is an IVR Integration? Benefits & Setup | Ringover](https://www.ringover.co.uk/blog/ivr-integration):This article will explore IVR integration, its significant advantages, and its impact on your customer service strategy. - [Top 10 Slack Integrations for Your Business | Ringover](https://www.ringover.co.uk/blog/slack-integrations):Discover the top 10 Slack Integrations for 2025. Through these integrations, you can effortlessly manage tasks, share files, schedule meetings, and much more in the Slack interface. - [What Is a SIP Trunk Integration? Benefits & Setup | Ringover](https://www.ringover.co.uk/blog/sip-trunk-integration):SIP trunk integration is a cutting-edge technology transforming how businesses manage voice, video calls, and other forms of unified communications. - [Unlocking the Benefits of Click-to-Call for Businesses | Ringover](https://www.ringover.co.uk/blog/click-to-call):Click-to-call is an innovative feature that allows customers to initiate phone calls with just a click, eliminating the need for manual dialling and making communication instant and effortless. - [The world’s best-paying countries | Ringover](https://www.ringover.co.uk/blog/worlds-best-paid-countries):Considering 30 of the world’s most in-demand job roles, this study reveals which countries have the highest salaries. - [Top 10 Pipedrive Integrations for Your Business | Ringover](https://www.ringover.co.uk/blog/pipedrive-integrations):From solutions of communication to tools of marketing and analysis, Pipedrive integrations are designed to enhance the productivity of your team and improve the customer experience. - [Ringover Unveils New Call Summary Feature](https://www.ringover.co.uk/blog/ringover-unveils-call-summaries-feature):Following the introduction of free call transcripts last April, we're continuing our AI innovations by integrating call summaries into Ringover. - [What Is SaaS Integration and Why Is It Important for 2025 | Ringover](https://www.ringover.co.uk/blog/saas-integrations):In the rapidly evolving digital world, businesses are increasingly dependent on a wide range of software and SaaS integrations to streamline their operations. - [16 Best Recruiting and Staffing Events in 2025 | Ringover](https://www.ringover.co.uk/blog/recruiting-events):The year 2025 is shaping up to be an exciting time for the staffing and recruitment industry, with a plethora of recruiting events lined up across the United Kingdom. - [What is a Recruitment CRM? - The Top 10 Management Systems | Ringover](https://www.ringover.co.uk/blog/recruitment-management-system):A recruitment system or recruitment management system (RMS) offers a digital and at times automated way to manage, organise, and complete core HR tasks. - [Top 10 Vincere CRM Integrations to Boost Your ROI | Ringover](https://www.ringover.co.uk/blog/vincere-integrations):With Vincere integrations, you’ll have a centralised resource to track all activities related to recruitment, like candidate sourcing, interviews, screening, and onboarding. - [13 Recruitment KPIs to Increase Efficiency in 2025 | Ringover](https://www.ringover.co.uk/blog/recruitment-kpis):Effectively measure your recruitment performance and adjust your strategy by tracking recruitment KPIs. Learn what recruitment metrics to follow and how to track them in this article. - [Phone Numbers to Call | Best APPs 2025 | Ringover](https://www.ringover.co.uk/blog/phone-numbers-to-call):Empower your team with the power of real phone numbers to call and convert leads. Learn more about a VoIP virtual business phone solution. - [Ticketing tools you must try in 2025 [Help Desk] | Ringover](https://www.ringover.co.uk/blog/ticketing-tools):Which are the leading ticketing tools? Discover the best tips to choose the right ticketing system for your business. Find more about ticketing software. - [Why Does Personalisation Matter in Recruitment? Types and Benefits | Ringover](https://www.ringover.co.uk/blog/personalisation-in-recruiting):Personalisation in recruiting has transitioned from being a mere trend to a critical element in attracting, engaging, and retaining the best talent. - [New Recruitment Trends in the UK | Ringover](https://www.ringover.co.uk/blog/recruitment-trends):The 2025 recruitment trends span several topics and include various tactics. To make sure your agency is well-positioned for the new year, we’ve put together this list of the biggest recruitment industry trends, including recruitment technology trends. - [Best 12 Cloud Phone System Integrations for Modern Business | Ringover](https://www.ringover.co.uk/blog/cloud-phone-system-integrations):In this article, we will delve into the best cloud phone system integrations that can elevate your business communication to the next level. - [What is an Outbound Call Centre? All You Need to Know](https://www.ringover.co.uk/blog/outbound-call-centre):Outbound call center: How to set up an outbound call center in minutes and reach more customers without making a dent in your pocket - [Mobile Networks UK: Complete Providers' Guide 2025 | Ringover](https://www.ringover.co.uk/blog/mobile-networks-uk):Is picking a mobile network in the UK all about finding a provider with the best offers? Or is there more to mobile networks UK? Let’s find out which are the best mobile phone providers in the United Kingdom in 2025. - [Top 5 Cloud Contact Centre Solutions for 2025 | Ringover](https://www.ringover.co.uk/blog/cloud-contact-centre):Cloud contact centres are a business’s central communications hub, handling multichannel communications and streamlining operations through integration with other softwares, like Salesforce CRM. - [How to Leverage Generative AI for Customer Service in 2025](https://www.ringover.co.uk/blog/generative-ai-customer-service):Generative AI customer service involves the use of artificial intelligence to autonomously generate human-like responses and interact with customers to provide support, answer inquiries, and address concerns. - [Top 6 Best Sales Engagement Platforms - The Definitive Guide to 2025 | Ringover](https://www.ringover.co.uk/blog/sales-engagement-platform):A sales engagement platform it's a tool that helps sales teams to orchestrate and streamline their interactions with potential customers throughout the entire sales process. - [What Is a PBX Phone Integration? | Ringover](https://www.ringover.co.uk/blog/pbx-integration):In today's fast-paced business world, effective communication is vital for any organisation's success. At the heart of enhancing communication capabilities lies PBX integration. - [Text to Speech Online: Best Text Voice Tools for 2025 | Ringover](https://www.ringover.co.uk/blog/text-to-speech):What is a text to speech tool? How can you use text to speech to grow your business? What are the best tools? Find answers to all your questions - [Artificial Intelligence Examples for Business | Ringover](https://www.ringover.co.uk/blog/artificial-intelligence-examples):Audio transcription into text and translation are two forerunner fields when it comes to AI. The evidence can be found in the immense progress made in the automatic processing of natural language. - [Call Centre Staffing - A comprehensive Guide for 2025 | Ringover](https://www.ringover.co.uk/blog/call-centre-staffing):Effective contact centre staffing is essential for the seamless operation of both call and contact centres. - [4 Sales Prospecting Methods That Actually Work to Succeed in 2025 | Ringover](https://www.ringover.co.uk/blog/sales-prospecting-techniques):A list of proven sales prospecting techniques & methods you can use to get new leads + Learn how VoIP solutions help improve sales prospecting - [The 10 Best Business Phone Plans for 2025 | Ringover](https://www.ringover.co.uk/blog/business-phone-plans):Choosing business phone plans is essential because communication plays a pivotal role in enhancing productivity, customer satisfaction, and the efficiency of business processes. - [The 10 Best Twilio Alternatives & Competitors for 2025 | Ringover](https://www.ringover.co.uk/blog/twilio-alternatives):Exploring the market for robust enterprise communication solutions inevitably leads you to Twilio. However, when considering the best option for your business, it’s best to look at Twilio alternatives too. - [Call Centre Companies | Full List UK 2025 | Ringover](https://www.ringover.co.uk/blog/call-centre-companies):Want to know the top companies with Call Centers? Discover here the top 10 and everything you need to know about them. - [Top 10 Lead Generation Tools & Software in the UK (2025) | Ringover](https://www.ringover.co.uk/blog/lead-generation-tool):Lead generation tool: How to find the best lead generation management platform that help identify quality leads and convert them into sales - [LinkedIn Prospecting 2025: Best Practices, Strategies and Tools](https://www.ringover.co.uk/blog/linkedin-prospecting):How can your marketing team benefit from a LinkedIn prospecting tool? Discover the top LinkedIn prospecting methods to implement - [Social Recruiting: Everything to know for 2025 | Ringover](https://www.ringover.co.uk/blog/social-media-recruiting):Social recruiting refers to the use of social media platforms to source candidates, share job opportunities, network, and search for candidates. - [How to Build Your Prospecting Database Step-by-Step | Ringover](https://www.ringover.co.uk/blog/prospecting-database):You’re determined to take your business activities to new heights and attract more clients? To achieve this, creating a structured and effective prospecting database is essential. - [Dialpad Vs. Nextiva: Which One Is Best for Your Business? | Ringover](https://www.ringover.co.uk/blog/dialpad-vs-nextiva):Choosing the right business phone system is essential, and often, the decision comes down to Dialpad vs Nextiva. - [Top 10 Aqore Integrations to Boost Your Staffing & Recruiting Results](https://www.ringover.co.uk/blog/aqore-integrations):Aqore, a robust staffing and recruiting software, offers Aqore integrations that streamline tasks like data management, reporting, and CRMs, allowing staffing agencies to operate more seamlessly. - [Instant Messaging: Top 10 Best Applications for Texting in 2025 | Ringover](https://www.ringover.co.uk/blog/instant-messaging):Instant messaging apps offer businesses the option of contacting their prospects and customers by using alternatives to the traditional methods, such as emails or phone prospecting. - [10 Essential SugarCRM Integrations for Your Business | Ringover](https://www.ringover.co.uk/blog/sugarcrm-integrations):This guide will walk you through the top 10 SugarCRM integrations that can significantly improve your business processes, streamline your workflows, and ensure real-time data synchronisation. - [Top 10 SpectrumVoIP Alternatives or Competitors in the UK | Ringover](https://www.ringover.co.uk/blog/spectrumvoip-alternatives):Are you exploring SpectrumVoIP competitors? If you’re seeking a more streamlined and budget-friendly VoIP software, consider these top 10 SpectrumVoIP alternatives. - [Live chat APP Software for Customer Service in 2025 | Ringover](https://www.ringover.co.uk/blog/live-chat-app):Looking for live chat software for your business? Here is a list of free & paid live chat apps used by industry leaders to deliver better customer experience. - [B2B Prospecting Tools and Software for Sales in 2025 | Ringover](https://www.ringover.co.uk/blog/best-tools-for-generating-sales-leads):All of the best tools in 2025 to help multiply your lead generation by 200%. CRM, email marketing, mail automation, event lead capture, website leads, landing pages and much more! - [Top 20 Hiring Tools for HR Teams to Recruit People | Ringover](https://www.ringover.co.uk/blog/hiring-tools):Recruiting tools for HR automate, organise, and generally simplify the process of finding, interviewing, hiring, and onboarding candidates. - [Top 10 PhoneEasy Alternatives or Competitors in the UK | Ringover](https://www.ringover.co.uk/blog/phoneeasy-alternatives):If you're seeking a simpler and more cost-effective cloud communication solution, here are the top 10 PhoneEasy alternatives. - [12 Best Virtual Phone Systems for Small Business in 2025](https://www.ringover.co.uk/blog/virtual-phone-system):How much does a virtual phone system cost? Discover how your business benefit from a VoIP virtual phone system and how to set it up - [6 Best Cloud Phone Systems UK Compared | Ringover](https://www.ringover.co.uk/blog/best-cloud-phone-systems):What are the best cloud phone systems? Discover how to select the right cloud phone system provider in this ultimate buyer’s guide - [Understanding VoIP in 2025: A Comprehensive Overview of Voice Over IP Phone Systems](https://www.ringover.co.uk/blog/voip-phone-system):Exploring the possibility of enhancing your business communication infrastructure might lead you to the term 'VoIP phone system'. VoIP, or Voice over Internet Protocol, is a cutting-edge technology enabling phone calls over a broadband internet connection instead of traditional phone lines. This shift not only promises cost savings but also brings a revolution in business communication. - [13 Enterprise Productivity Tools for Your Business | Ringover](https://www.ringover.co.uk/blog/enterprise-productivity-tools):Enterprise productivity tools are crafted to enhance your workflows, improve collaboration, and manage time more effectively, propelling your business towards greater achievements. - [15 Must-Have Monday.com Integrations You Need to Explore | Ringover](https://www.ringover.co.uk/blog/mondaycom-integrations):As a robust project management platform, monday.com provides an extensive selection of monday.com integrations, enabling you to link your go-to apps and systems for a cohesive and productive work setting. - [Top 13 Solutions CSM Teams Use to Improve Efficiency | Ringover](https://www.ringover.co.uk/blog/cms-tool):CSM tools help businesses to correctly map out their customers' journey and provide them with the best possible experience. Here's an analysis of the 13 best CSM tools. - [How to Develop a Staffing Plan for 2025 | Ringover](https://www.ringover.co.uk/blog/staffing-plan):In today's fast-paced business world, positioning the right people in the ideal roles at the perfect time is key to achieving your organisation's objectives. This critical need is fulfilled by a staffing plan. But what is a staffing plan? - [5 AI Trends to Follow in 2025 - Key Figures | Ringover](https://www.ringover.co.uk/blog/ai-trends):Let's take stock of the evolution of artificial intelligence and the AI trends to follow in 2024. - [Sales Reporting with Tools and Tips | Ringover](https://www.ringover.co.uk/blog/sales-reporting):Sales reporting allows companies to understand their sales performance and helps refine their sales strategies. - [Top 11 AI Call Transcription Tools (2025) | Ringover](https://www.ringover.co.uk/blog/ai-call-transcription):There are various AI tools out there that can provide an efficient and reliable transcription service according to your needs, whether it's call transcription or video subtitling. - [Top 10 Time Management Software in 2025 | Ringover](https://www.ringover.co.uk/blog/time-management-software):In this guide, we will explore the top 10 time management software solutions suited for various needs and budgets. - [12 Must-Have Call Center Software Integrations for Businesses | Ringover](https://www.ringover.co.uk/blog/call-centre-software-integrations):In the dynamic world of customer service, call centre software integrations have become essential for providing outstanding customer experiences and boosting operational efficiency. - [The 16 Best Salesforce Integrations in 2025](https://www.ringover.co.uk/blog/salesforce-integrations):A Salesforce integration allows you to connect it with other tools and systems, delivering additional benefits and boosting the platform's return on investment (ROI) - [Top 7 Professional Staffing Solutions in 2025 | Ringover](https://www.ringover.co.uk/blog/professional-staffing-solutions):Professional staffing solutions play a vital role in today's competitive business landscape, helping organisations efficiently manage their hiring processes and find the right talent. - [How to Start a Staffing Agency from Home in Few Steps | Ringover](https://www.ringover.co.uk/blog/starting-a-staffing-agency-from-home):In this article, we’ll cover how to start a staffing agency from home. - [How Do Staffing Agencies Work in 2025 | Ringover](https://www.ringover.co.uk/blog/how-do-staffing-agencies-work):If you're navigating the complex and often time-consuming world of hiring, you might have wondered: How do staffing agencies work? - [6 Customer Service KPIs You Need to Track in 2025 | Ringover](https://www.ringover.co.uk/blog/6-customer-service-kpis-you-need-to-track-in-2022):Ringover tells you the 6 main KPI’s you should be measuring to ensure you achieve the best customer service possible in 2025. - [Top 10 HR integrations to improve the recruitment process | Ringover](https://www.ringover.co.uk/blog/hr-integrations):An HR system integration is when you connect your HR application with a third-party business software or in-house solution. - [7 Best Sales CRM Software for Enterprises | Ringver](https://www.ringover.co.uk/blog/sales-crm-software):Essential for optimising customer relationship management and sales processes, a sales CRM software centralises customer and prospect data. - [18 Best Recruiting Automation Software for 2025 | Ringover](https://www.ringover.co.uk/blog/recruiting-automation-software):Optimizing the recruitment process can be done in many ways, but one of the simplest and most impactful is via recruiting recruiting automation tools. Automated recruiting improves efficiency and generally streamlines the recruitment process. - [5 Ways and Benefits of Applying AI to Customer Experience | Ringover](https://www.ringover.co.uk/blog/ai-for-customer-experience):AI for customer experience is progressively transforming customer relationship management within businesses. - [How to Start a Staffing Agency from Scratch | Ringover](https://www.ringover.co.uk/blog/starting-a-staffing-agency):When considering how to start a staffing agency, expect both rewarding opportunities and challenges. - [Customer Dunning: A Comprehensive Guide with Tools and Examples | Ringover](https://www.ringover.co.uk/blog/customer-dunning):Examples of customer dunning include phone calls, formal letters, visits, hiring collection agencies, and even escalating up to threats of legal action and ultimately, litigation. - [5 Customer Service Trends and Issues to Watch in 2025 | Ringover](https://www.ringover.co.uk/blog/customer-service-trends):Key figures, innovations, technological or conceptual revolutions… Discover the 5 customer relations trends that you need to keep your eye on in 2025. - [What Is the Customer Journey? All You Need to Know | Ringover](https://www.ringover.co.uk/blog/customer-journey):The customer journey is a collection of touchpoints and experiences that define how you perceive and feel about a brand. - [Recruitment Process: A Comprehensive Guide to Hire in 2025 | Ringover](https://www.ringover.co.uk/blog/recruitment-process):Often key to a company's growth, the recruitment process involves a series of actions to be taken in order to find the right talent for the right job. - [Top 11 Staffing Industry Trends That Are Shaping 2025 | Ringover](https://www.ringover.co.uk/blog/staffing-trends):It's crucial to understand the latest staffing trends that will influence how organisations manage their workforce. In this blog post, we will explore 11 key staffing trends that will shape the future of workforce management. - [Best 10 AI Transcription Software Tools in the UK (2025) | Ringover](https://www.ringover.co.uk/blog/ai-transcription-software):Thanks to the arrival of AI transcription software, the time when we had to spend hours transcribing phone calls is officially gone. - [5 Tips to Prepare Your Sales Strategy for 2025 | Ringover](https://www.ringover.co.uk/blog/sales-strategy):A well thought-out sales strategy paves the ideal path for your business’ success. Through this strategy, you’ll define the sales targets you want to reach and you’ll plan out all of the operational aspects. - [The 5 Best Connex One Competitors You Should Check Out | Ringover](https://www.ringover.co.uk/blog/connex-one-competitors):From omnichannel integration to advanced automation, each of these Connex One competitors offers a unique proposition that can meet the specific needs of your business. - [20 Recruitment Automation Ideas That Will Make Your Hiring Easy | Ringover](https://www.ringover.co.uk/blog/recruitment-automation-ideas):Recruitment automation ideas are popular because this technology is transforming the hiring landscape, making processes faster, more efficient, and cost-effective. - [Digital Transformation in Recruiting & Staffing, Explained | Ringover](https://www.ringover.co.uk/blog/digital-transformation-in-recruiting):Digital transformation in recruiting has radically changed the landscape of recruiting and staffing, making processes more efficient, data-driven, and candidate-friendly. - [10 Best AI-Powered Applicant Tracking Systems UK (2025) | Ringover](https://www.ringover.co.uk/blog/ai-applicant-tracking-system):In today's competitive job market, organisations are constantly seeking innovative solutions to streamline their recruitment processes and identify top talent efficiently. One such solution gaining traction is AI applicant tracking systems (ATS). - [Top 10 Companies That Use Staffing Agencies to Hire + Reasons Why | Ringover](https://www.ringover.co.uk/blog/companies-that-use-staffing-agencies):Companies that use staffing agencies often need help meeting their workforce needs, particularly when hiring temporary, contract, or permanent employees. - [The 21 Best Tools to Get Recruitment & Staffing Agency Leads](https://www.ringover.co.uk/blog/staffing-agency-leads):In the competitive world of recruitment and staffing, generating high-quality staffing agency leads is essential for the success of any staffing agency. - [Top 10 Human Resources Management Software (2025) | Ringover](https://www.ringover.co.uk/blog/personnel-management-software):In this comprehensive guide, we're diving into the top 10 human resources management software (HRMS) of 2025, evaluating them based on their features, cost-effectiveness, customer feedback, and much more. - [How to Find and Get Clients for a Staffing Agency - Key Information | Ringover](https://www.ringover.co.uk/blog/clients-for-staffing-agency):An often-asked question is how to get clients for staffing agency, and the answer lies in standing out and attracting potential clients with a well-defined strategy, especially for new or expanding agencies. - [Top 6 - Sales trends 2025 & How to Leverage Them | Ringover](https://www.ringover.co.uk/blog/sales-trends):In a world where new technologies evolve rapidly and where customers are constantly being contacted by salespeople, keeping an eye on sales trends is key. - [Top 12 Aircall Alternatives You Should Check Out](https://www.ringover.co.uk/blog/aircall-alternatives):Discover the selection of the best Aircall alternatives for business telephony by exploring the competing solutions available on the market. - [Best 10 Use Cases and Tips to AI for Retail | Ringover](https://www.ringover.co.uk/blog/ai-for-retail):AI in retail has transitioned from a futuristic idea to a current reality, transforming how retailers function and engage with their customers. - [12 Best UK Cloud PBX Providers for 2025 | Ringover](https://www.ringover.co.uk/blog/best-cloud-pbx):Ringover is a Virtual PBX service that offers a virtual switchboard perfect for facilitating your business communications, sales prospecting, and customer care from a multitude of channels. - [Top 10 Avionté Staffing Software Integrations to streamline Your Processes | Ringover](https://www.ringover.co.uk/blog/avionte-staffing-software):Discover the Top 10 Avionté Staffing Software Integrations 2025 and easily manage tasks like sourcing, interviewing, onboarding, billing, and paying staff members. - [10 Best Saas HR Software for 2025 with Pricing | Ringover](https://www.ringover.co.uk/blog/saas-hr-software):With the advent of Software as a Service (SaaS) technology, HR professionals can leverage SaaS HR software to simplify, automate, and optimise their HR processes. - [Best Call Centre Automation Software 2025: Making the Right Choice | Ringover](https://www.ringover.co.uk/blog/automatic-diallers-solutions-designed-call-centres):Find out everything you need to know on how to boost the performance of your call centre using an auto dialler, a power dialler and predictive dialler software. - [The 11 Best Retail KPIs to Monitor in 2025 | Ringover](https://www.ringover.co.uk/blog/retail-kpis):What are retail KPIs? How do AI and cloud telephony help improve them? - [The 10 Types of Staffing Companies You Need to Differentiate | Ringover](https://www.ringover.co.uk/blog/types-of-staffing-companies):In the intricate world of workforce management, various types of staffing companies help businesses fulfil their diverse staffing needs. - [Top B2B Sales Strategies To Win More Customers for 2025 | Ringover](https://www.ringover.co.uk/blog/b2b-sales-strategy):Selling B2B is not the same as selling to consumers. It’s important to know exactly what the differences are, in order to make the most of your sales people, and the tools they can use to engage those who are going to buy. - [The 13 Best Hospital Phone System Solutions for Medical Use | Ringover](https://www.ringover.co.uk/blog/hospital-phone-system):A dependable hospital phone system stands as the cornerstone of any healthcare facility, facilitating critical communication among medical staff, patients, and administrative personnel. - [The Best Salesforce Apps & Integrations in 2025 | Ringover](https://www.ringover.co.uk/blog/best-salesforce-integrations):Which Salesforce application is best for managing my phone system or sending sales emails? Which will help me structure my conversion funnel? Which Salesforce integration is recommended for managing customer service or accounting? - [International VoIP Calling: Best 12 Providers (2025) | Ringover](https://www.ringover.co.uk/blog/voip-international-calls):International VoIP calls refer to voice communications made over the Internet using VoIP technology on an international level. - [Top 6 Hiring Management Software in 2025 | Ringover](https://www.ringover.co.uk/blog/hiring-management-software):Hiring management software is a powerful tool designed to assist businesses in discovering, attracting, evaluating, and securing the best candidates for their vacancies. - [Why Is Candidate Marketing Important? All You Need to Know | Ringover](https://www.ringover.co.uk/blog/candidate-marketing):Candidate marketing revolutionises how recruitment agencies and companies connect with potential candidates. - [6 Tools to Apply Artificial Intelligence in Tourism and Travel | Ringover](https://www.ringover.co.uk/blog/ai-travel):Regardless of whether you are a frequent voyager or setting out on your maiden voyage, AI travel planning is poised to redefine your journey in unimaginable ways. - [Best 10 Uses Cases for Artificial Intelligence and e-Commerce | Ringover](https://www.ringover.co.uk/blog/ai-in-e-commerce):AI in e-commerce has transitioned from being merely a trendy term to a robust tool that elevates the online shopping journey, streamlines business processes, and boosts sales for e-commerce entities. - [20 Best AI Marketing Tools You Should Be Using in 2025](https://www.ringover.co.uk/blog/ai-for-marketing):List: Top 20 AI for Marketing Tools: 1. Empower, 2. Hubspot, 3. MailChimp, 4. Hootsuit Insights, etc. - [Customer service buzzwords (CTI) every manager should understand in 2025 | Ringover](https://www.ringover.co.uk/blog/cti-buzzwords-for-customer-service-managers):CTI plays a key part in boosting customer service efficiency and delivering a better experience for customers. Learn more about these key CTI related vocabulary for customer servce managers. - [Top 9 - Recruiting Software for Small Businesses in 2025 | Ringover](https://www.ringover.co.uk/blog/recruiting-software-for-small-business):Recruiting software for small business is essential for small businesses to thrive and grow. That’s because recruiting software helps to organise, automate, and optimise the hiring process. - [Best 6 Use Cases for Artificial Intelligence and Education | Ringover](https://www.ringover.co.uk/blog/artificial-intelligence-and-education):Artificial intelligence and education marks a significant shift we explore in this article. - [Make Vs Zapier - Comparison 2025 | Ringover](https://www.ringover.co.uk/blog/make-vs-zapier):In this article, we will put Make and Zapier side by side to analyse their strengths, weaknesses, what sets them apart, and the criteria to consider when making your choice. - [Overcoming Staffing Industry Challenges in the UK | Ringover](https://www.ringover.co.uk/blog/staffing-industry-challenges):Overcoming staffing industry challenges can be simple if you have the right tools to track performance and leverage data. - [SaaS Market and Trends Key Figures for 2025 | Ringover](https://www.ringover.co.uk/blog/saas-market):The SaaS market is in full swing, with the advent of AI and the emergence of new SaaS trends. What does it look like? How to position yourself today as a publisher? - [How to Use Instagram for Recruiting: Strategy & Best Examples | Ringover](https://www.ringover.co.uk/blog/instagram-recruiting):Instagram recruiting in particular has emerged as an exciting and efficient hunting ground for recruiters. - [21 Cutting-Edge Recruitment Techniques You Should Be Using in 2025 | Ringover](https://www.ringover.co.uk/blog/recruiting-techniques):The importance of employing effective recruiting techniques cannot be overstated, as they play a pivotal role in attracting the best talent, optimising the hiring workflow, and positioning your company as a preferred employer. - [What is End to End Recruitment? All You Need to Know | Ringover](https://www.ringover.co.uk/blog/end-to-end-recruitment):We'll explore the key differences between end-to-end recruitment and project recruitment, guiding you to identify the most effective approach for your talent acquisition requirements. - [Best 10 Salesforce Recruiting Companies in 2025 | Ringover](https://www.ringover.co.uk/blog/salesforce-recruiting-companies):That's where Salesforce recruiting companies come in, lending businesses expertise to create a more efficient and effective Salesforce recruiting process. - [Top 10 Real Estate Recruiting Software | Ringover](https://www.ringover.co.uk/blog/real-estate-recruiting-software):This article delves into the advantages of embracing real estate recruiting software, outlines essential features to seek out, and presents a curated list of the top 10 real estate recruiting software solutions for 2025. - [Top 10 Recruiting & Staffing CRM](https://www.ringover.co.uk/blog/recruiting-crm):This guide highlights the premier 10 staffing and recruiting CRM platforms for 2025, curated from our extensive research and hands-on expertise. - [7 Challenges of AI for Businesses in 2025 | Ringover](https://www.ringover.co.uk/blog/challenges-of-artificial-intelligence):In this article, we will explore the challenges that companies face when adopting artificial intelligence, from planning and implementation to ethical and privacy aspects. - [Top 10 AI Recruiting Software You Need to Know | Ringover](https://www.ringover.co.uk/blog/ai-recruitment-software):In this guide, we'll delve into AI hiring and AI recruitment tools, and highlight some of the leading AI recruiting software options available in 2025. - [Guide to Hiring International Employees in 2025 | Ringover](https://www.ringover.co.uk/blog/hiring-international-employees):This article serves as your comprehensive guide to understanding the intricacies of hiring international employees. - [7 Best Telephony Software & Tools in 2025| Ringover](https://www.ringover.co.uk/blog/telephony-software):In this article, we present the best VoIP software of 2025. Our goal is to help you choose the telephony software best suited to your needs and budget. - [Mobile Recruiting Software 2025: How Personal Cell Phones Are Killing Your Growth Potential | Ringover](https://www.ringover.co.uk/blog/mobile-recruiting-software):Staffing and recruiting is an industry built on relationships. Mobile recruiting software is a valuable tool that supports recruiting outreach and fosters strong relationships with candidates and clients. - [Ooma vs Vonage: Which One Do You Need? | Ringover](https://www.ringover.co.uk/blog/ooma-vs-vonage):Ooma vs Vonage are two IP telephony software providers. This article compares them, presents their advantages and disadvantages, and discusses what the best choice of VoIP software is. - [What are Customer Needs? 15 Common Types to Understand and Solve Them | Ringover](https://www.ringover.co.uk/blog/customer-needs):Customer needs encompass the motivations and desires prompting someone to buy a product or service, fostering loyalty towards a business. - [How To Deploy a Business Contingency Plan | Ringover](https://www.ringover.co.uk/blog/business-contingency-plan):A business contingency plan is an essential tool to ensure business continuity in case of an emergency. - [20 Motivational Recruiting Quotes For Recruiters | Ringover](https://www.ringover.co.uk/blog/recruiting-quotes):For recruiters, hiring managers, or HR professionals, drawing inspiration from recruiting quotes can be a game-changer. - [What is the AI Market? Trends and Key Numbers | Ringover](https://www.ringover.co.uk/blog/ai-market):This article provides a detailed analysis of the UK AI market, its key statistics, and emerging trends. - [Top 20 Call Centre KPIs to Measure Productivity Based on Insights | Ringover](https://www.ringover.co.uk/blog/call-center-metrics):Here are the top 20 KPIs you should be measuring in 2025 to boost your call centre performance. - [The Best 10 Medical Staffing Agencies to Know | Ringover](https://www.ringover.co.uk/blog/medical-staffing-agencies):Medical staffing agencies excel in matching qualified healthcare workers with roles across various settings, including hospitals, clinics, nursing homes, and beyond. - [Effective Recruitment Strategy 2025: 6 Steps to Hire Top Talent | Ringover](https://www.ringover.co.uk/blog/recruitment-strategy):Achieving your long-term business goals also depends on your recruitment strategy. Discover our tips for attracting the best talents. - [AI in Hiring: 7 Tools to Filter & Evaluate the Best Job Applicants | Ringover](https://www.ringover.co.uk/blog/ai-hiring):This guide delves into the top 7 AI hiring software set to revolutionise recruitment in 2025. We'll uncover how these tools function, their advantages and potential drawbacks, and address some of the most common queries surrounding AI hiring. - [The Best 12 HRIS Software for SMEs | Ringover](https://www.ringover.co.uk/blog/hris-software):In this article, we will explore the concept of HRIS, how to choose the right HRIS system, and look at the 12 best HRIS software solutions in 2025. - [Best 14 Online Collaboration Tools for Productive Teamwork | Ringover](https://www.ringover.co.uk/blog/collaboration-tools):Online collaboration tools help teams and groups work together toward a common goal. Usually, collaboration tools encourage or enable interactions between people or simplify task tracking. - [Top 10 Telecom Industry Trends That Will Dominate The Sector in 2025 | Ringover](https://www.ringover.co.uk/blog/telecom-industry-trends):Continuous advances in technology has led to a new selection of telecom industry trends shaping the sector. These telecom trends 2025 have changed fundamental aspects of telecommunications companies. - [What Is Predictive Recruiting & Hiring? | Ringover](https://www.ringover.co.uk/blog/predictive-hiring):In this article, we delve into the essence of predictive hiring, its operational mechanics, and the compelling reasons why it should be integrated into your recruitment endeavours. - [Modjo vs. Gong: All you need to Know to compare | Ringover](https://www.ringover.co.uk/blog/modjo-vs-gong):Modjo vs Gong: the tone is set. Here are two of the best conversation analysis solutions on the market. What are their main strengths? - [What Are Prospecting Campaigns? | Ringover](https://www.ringover.co.uk/blog/prospecting-campaign):Here are some tips to help you succeed in your prospecting campaign. - [What Are the SONCAS & SONCASE Methods with Examples | Ringover](https://www.ringover.co.uk/blog/soncas):Here are some tips that we offer to help you successfully apply SONCAS or SONCASE. - [What Is the QQOQCP Method? All You Need to Know | Ringover](https://www.ringover.co.uk/blog/qqoqcp):Through this article, we will offer you a complete guide on the QQOQCP method. You will learn to apply it effectively in various professional sectors and discover its multiple advantages. - [What Is Cross-Functional Management? A Full Guide](https://www.ringover.co.uk/blog/cross-functional-management):In an increasingly complex and competitive market environment, cross-functional management proves to be a key strategy to stimulate innovation, increase execution speed, and enhance internal cooperation. But how do you implement this management strategy? - [Effective Sales Call Planning: Guide with Examples & Steps to Do It Right | Ringover](https://www.ringover.co.uk/blog/sales-call-planning):In this article, we will detail the importance of the call plan in your sales approach and how to design it by applying the CROC method. - [Sales Follow-Up: 5 Infallible Tools to Get It Right | Ringover](https://www.ringover.co.uk/blog/sales-follow-up):We will also share useful tips and tools to improve your sales follow-up process and thereby increase your profits. - [What Is Analytical CRM? All You Need to Know | Ringover](https://www.ringover.co.uk/blog/analytical-crm):Learn more about how the world of analytical CRM tools works and discover how they can be indispensable solutions to boost your business and strengthen your understanding of your customers. - [Top 5 CRMs for Insurance Brokers | Ringover](https://www.ringover.co.uk/blog/crm-for-insurance):This article aims to introduce you to the top 5 CRMs for insurance brokers, evaluating them based on their features, pricing, and ease of use. - [What is Customer Management Software? | Ringover](https://www.ringover.co.uk/blog/customer-management-software):In this article, we will explore the best client management software available on the market, highlighting their features, functionalities, and advantages to help companies make informed decisions and enhance their relationships with clients. - [Call Answering: How to Do it Properly? All You Need to Know | Ringover](https://www.ringover.co.uk/blog/call-answering):By the conclusion of this guide, you'll possess a comprehensive understanding of call answering, its mechanisms, and its importance for your business. - [Client Communication: 8 Ways to Improve It | Ringover](https://www.ringover.co.uk/blog/client-communication):In this guide, we will explore the fundamental principles and best practices for achieving effective client communication, enabling the establishment of strong relationships and the provision of exceptional service. - [Top 10 Negotiation Skills for Business Success | Ringover](https://www.ringover.co.uk/blog/negotiation-skills):This article delves into the 10 negotiation skills for business success and provides further insights into how to become an effective negotiator, including how to apply negotiation skills in various contexts. - [10 Essential Call Tracking Metrics You Should Be Measuring | Ringover](https://www.ringover.co.uk/blog/call-tracking-metrics):In this blog post, we're excited to guide you through the top 10 call tracking metrics that are essential for boosting your sales, and elevating customer satisfaction levels. - [Internationalisation Strategy: All You Need to Know | Ringover](https://www.ringover.co.uk/blog/internationalisation-strategy):In the following article, we will explore the concept of internationalisation, its main challenges, and the key steps to implement an effective international expansion strategy. - [Application Age Bias | Ringover](https://www.ringover.co.uk/blog/application-age-bias):The average person works until the age of 65, but do hirers favour younger applicants over older ones? An analysis of 2,000 UK job applications finds out. - [What Is an Executive Search Firm? Overview and List | Ringover](https://www.ringover.co.uk/blog/executive-search-firm):This article aims to demystify the concept of executive search, providing insight into its workings and advantages. - [Creating a Prospecting Plan: A Guide To Do It In 5 Steps](https://www.ringover.co.uk/blog/prospecting-plan):Ready to boost your sales prospecting? Let's start by explaining what a prospecting plan is. - [Top 10 Duties for a Sales Representative | Ringover](https://www.ringover.co.uk/blog/duties-of-a-sales-representative):This guide will delve into the responsibilities of a sales representative so you can understand if it’s right for you. - [4 Tips for Effective Customer Portfolio Management | Ringover](https://www.ringover.co.uk/blog/customer-portfolio):In this article, we will demonstrate the vital importance of customer portfolio management for your business success and guide you on how to manage it effectively. - [How to Prepare for a Job Interview as a Recruiter | Ringover](https://www.ringover.co.uk/blog/prepare-for-a-job-interview):In this article, you will discover essential tips for excelling in your job interviews. We will discuss strategies to adopt and pitfalls to avoid. - [Saas Sales: The Ultimate Guide | Ringover](https://www.ringover.co.uk/blog/saas-sales):Explore our SaaS sales guide with practical tips on how to sell your solution. - [The 10 Best Artificial Intelligence (AI) Software in 2025 | Ringover](https://www.ringover.co.uk/blog/artificial-intelligence-tools):The following article highlights 10 of the best AI tools in 2025. These tools are designed to help you explore and fully enjoy the extraordinary benefits of AI in multiple sectors, such as content creation, image editing, voice recognition, big data analysis, and decision-making assistance. - [The 5 Best Call Tracking Software For Business Calls | Ringover](https://www.ringover.co.uk/blog/call-tracking-software-for-business):In this article, we will present some of the best call recording and tracking tools on the market to help you make an informed decision and select the software that best suits your needs and requirements. - [10 Effective Tools to Motivate Employees | Ringover](https://www.ringover.co.uk/blog/motivate-employees):This article delves into 10 powerful strategies for employee motivation, encompassing both innovative software tools and proven best practices. - [What is AI Analytics? All Details Explained by Industry | Ringover](https://www.ringover.co.uk/blog/ai-analytics):This detailed guide will introduce you to AI analytics, highlight how it diverges from traditional analytics methods, and explore the critical elements and advantages it provides. - [7 Best Business Communication Tools Every Company Needs | Ringover](https://www.ringover.co.uk/blog/business-communication-tools):This article explores the seven best communication tools for companies, covering both internal and external outreach, as well as digital and physical formats. - [10 Hubspot Alternatives For Comparison | Ringover](https://www.ringover.co.uk/blog/hubspot-alternatives):In this article, we will explore 10 Hubspot alternatives that provide similar software solutions for marketing and sales management needs. - [What is Boolean Search in Recruiting? 5 Examples | Ringover](https://www.ringover.co.uk/blog/boolean-recruiting):This article is dedicated to shedding light on boolean recruiting–detailing its mechanics, benefits, and implementation to enhance your candidate sourcing endeavours. - [11 Basic Customer Service Skills: Examples & How to Develop Them | Ringover](https://www.ringover.co.uk/blog/customer-service-skills):In this article, we will outline the top 11 essential customer service skills that every professional in this field must possess. - [What Is Communication Strategy? 7 Steps to develop it effectively | Ringover](https://www.ringover.co.uk/blog/communication-strategy):The communication strategy gives you a unified direction, allows you to evaluate the effectiveness of your actions, and optimise your budget. - [12 Examples of Customer Satisfaction Surveys with 100+ Questions | Ringover](https://www.ringover.co.uk/blog/customer-satisfaction-surveys):The customer satisfaction survey is a tool through which the degree of your customers' satisfaction is evaluated. - [What Are Inbound and Outbound Calls? [All You Need to Know] | Ringover](https://www.ringover.co.uk/blog/inbound-calls):In this article, we will define inbound and outbound calls and go beyond trivial information to explain their differences and specificities. - [What Is Call Queue Management? 8 Practical Tips | Ringover](https://www.ringover.co.uk/blog/call-queue-management):This article covers call queue management, including the top eight tips to ensure your incoming call flow is under control. - [Gamification in Recruitment & AI: All You Need to Know | Ringover](https://www.ringover.co.uk/blog/gamification-in-recruiting):In this article, we will look at the expert insights provided by Ringover and OneUp on how to implement and benefit from gamification in recruitment. - [Customer Service Department: Organisation & Responsibilities | Ringover](https://www.ringover.co.uk/blog/customer-service-department):In this article, we will explore the key elements and best practices for designing and creating a customer service organisational chart that ensures an exceptional customer experience and contributes to the growth and reputation of the company. - [Candidate Relationship Management (CRM): Guide & Best Practices | Ringover](https://www.ringover.co.uk/blog/candidate-relationship-management):Through this article, you'll discover the fundamentals of candidate relationship management, its significance in recruitment strategy, operational insights, and tips for seamless implementation via staffing technology. - [How to Build & Manage Customer Relationships Effectively | Ringover](https://www.ringover.co.uk/blog/manage-customer-relationships):This article addresses the strategies effective for managing these delicate situations, responding effectively to the needs of each one while maintaining the quality of your service. - [Recruiting Outreach: Best Examples to Engage with Candidates | Ringover](https://www.ringover.co.uk/blog/recruiting-outreach):In this article, we’ll take a look at 10 top recruit outreach strategies, based on expert advice shared in a webinar jointly hosted by Ringover and Vincere. - [All you Need to Know about Professional Promotion | Ringover](https://www.ringover.co.uk/blog/professional-promotion):Professional promotion, also known as career advancement, an important topic for many employees eager to progress in their careers and improve their working conditions, deserves special attention. Let's focus on this HR concept. - [The 10 Best Sales Staffing Agencies in the UK | Ringover](https://www.ringover.co.uk/blog/sales-staffing-agencies):Through this article, we'll embark on a journey to discover the top 10 sales staffing agencies, considering factors like their standing, hands-on experience, and levels of client satisfaction. - [The 5 best Microsoft Teams Alternatives in the UK | Ringover](https://www.ringover.co.uk/blog/alternatives-microsoft-teams):In this article, we will explore the 5 best Microsoft Teams competitors: comprehensive tools that offer innovative features and intelligent solutions for omnichannel communication, project collaboration, and task management. - [7 Basic Customer Retention Strategies with examples | Ringover](https://www.ringover.co.uk/blog/customer-retention):Customer retention is a crucial lever to support growth and stay on track with profitability objectives. So, what are the best retention strategies and how can they be deployed? What tools should be prioritised? - [HubSpot vs. Salesforce: Which is one do you need? | Ringover](https://www.ringover.co.uk/blog/hubspot-vs-salesforce):In this article, we will compare HubSpot and Salesforce, evaluating them on several key aspects such as the features offered, ease of use, integration capabilities, and user feedback. - [20 Metrics & KPIs Every SaaS Company Should Track | Ringover](https://www.ringover.co.uk/blog/saas-metrics):SaaS metrics are essential for making strategic decisions and verifying the impact of one's actions. What are the SaaS KPIs to follow to attract new customers and achieve positive cash flow? - [How Do You Calculate the Churn Rate? | Ringover](https://www.ringover.co.uk/blog/calculate-churn-rate):In this article, we will not only explain how to calculate churn rate but also how to reduce churn rate and increase customer retention. - [What is Omnichannel Marketing? Definition & Examples | Ringover](https://www.ringover.co.uk/blog/omnichannel-marketing):By seamlessly integrating various communication, sales, and service channels, omnichannel communications offers a smooth and consistent customer experience while allowing companies to maximise their reach and influence. - [What Is Business Communication & Its Benefits? | Ringover](https://www.ringover.co.uk/blog/business-communication):In this article, we will examine the key objectives of business communication, how they vary from informing and persuading employees to establishing a strong corporate image, improving customer relations, and strengthening the company's reputation in the market. - [What Is CPaaS? A Comprehensive Guide | Ringover](https://www.ringover.co.uk/blog/cpaas):In this article, we will explore in depth what CPaaS is, how it works, and how this technology can benefit businesses today, regardless of their sector. - [5 effective strategies for Talent Management | Ringover](https://www.ringover.co.uk/blog/talent-management):How can you put in place the best plan to grow your workforce? Keep reading to discover the top five talent management strategies! - [The 5 best Modjo Alternatives in the UK | Ringover](https://www.ringover.co.uk/blog/alternatives-modjo):Check out the best Modjo alternatives and find the ideal tool for your company. - [Applicant Tracking System for Recruiting & Staffing Agencies | Ringover](https://www.ringover.co.uk/blog/ats-for-recruiting):This article aims to demystify the concept of an ATS for staffing companies, illustrating how it functions and the advantages it offers to both recruiters and candidates alike. - [10 Benefits of Outsourced Staffing vs. In-House Staffing | Ringover](https://www.ringover.co.uk/blog/outsourcing-staffing):In this guide, we will delve into the advantages of outsourced staffing versus traditional in-house staffing, helping you determine which solution aligns with your organisational goals. - [Bullhorn vs. Salesforce: Which one do you need? | Ringover](https://www.ringover.co.uk/blog/bullhorn-vs-salesforce):If you have arrived on this page, you are likely deciding between two major CRM solutions, Bullhorn vs Salesforce. Which one is best suited to your specific needs, budget, and industry? - [6 Effective Strategies for Mobile Recruiting | Ringover](https://www.ringover.co.uk/blog/mobile-recruiting):This article will guide you through the essence of mobile recruiting, its significance, and strategies for a successful recruitment process. - [What is Staffing Analytics?](https://www.ringover.co.uk/blog/staffing-analytics):In this article, we take a look at the definition of staffing analytics, its benefits for optimising staffing and workforce planning, and address commonly asked questions on the topic. - [Digital Transformation in Insurance: Technological challenges](https://www.ringover.co.uk/blog/digital-transformation-in-insurance):Digitization is now a non-negotiable for companies in the insurance sector. While many of them have already started the process, there is still a lot of work to be done to complete the digital transformation. - [VoIP Phone Systems & Software for Insurance Firms](https://www.ringover.co.uk/blog/voip-for-insurance):Discover our hand-picked selection of the best VoIP and insurance software options for all your business needs (phone system, CRM, signing documents, contract management, etc.). - [The Best Hotel PBX Phone System](https://www.ringover.co.uk/blog/hotel-phone-system):For hotels, a PBX phone system is a key element in customer relations. In this article, we’ll look at the benefits that it offers and how you can make the most of it for your hospitality business. - [5 Key Tips for Effective Recruitment & Staffing](https://www.ringover.co.uk/blog/effective-recruitment):Discover our recommendations and tools for effective recruitment of new talents and meet your strategic objectives. - [10 Leading Mobile Phone Solutions for Small Businesses | Ringover](https://www.ringover.co.uk/blog/phone-services-for-small-businesses):What are the best phone services for small businesses? Discover how to set up VoIP phone services and everything about business phone providers. - [What Is Social Selling? All You Need to Know](https://www.ringover.co.uk/blog/social-selling):Now, businesses are taking advantage of social media to sell their products and services, and this strategy is known as - [PBX vs VoIP: What Are The Differences?](https://www.ringover.co.uk/blog/pbx-vs-voip):PBX and VoIP. Both offer efficient communication solutions, but they also have significant differences that need to be taken into account. - [Call Centre Semantic analysis: All You Need to Know](https://www.ringover.co.uk/blog/call-centre-sentiment-analysis):Call Centre Semantic analysis: A Comprehensive Guide | Ringover - [5 Interview Tips for Recruiters with Do's and Don'ts | Ringover](https://www.ringover.co.uk/blog/interview-tips-for-recruiters):Avoiding pitfalls that undermine the interview process is equally as important for recruiters as for candidates. To make sure you always impress, check out the following interview tips for recruiters. - [Semantic analysis in Marketing: Definition and Best Use Cases | Ringover](https://www.ringover.co.uk/blog/sentiment-analysis-in-marketing):Semantic analysis in marketing is a new technology that can support and improve various marketing activities. Read on to discover what it is and how it could transform your marketing actions. - [12 Examples on How to Use ChatGPT for Recruitment | Ringover](https://www.ringover.co.uk/blog/chatgpt-for-recruitment):The generative AI tool is revolutionising many sectors, and recruitment is no exception. How to use ChatGPT for recruitment? - [Recruiting Onboarding - A Comprehensive Guide for Integrating a New Employee | Ringover](https://www.ringover.co.uk/blog/recruiting-onboarding):Recruiting onboarding is essential for effectively integrating new collaborators within a company. - [20 Best Conversation Intelligence Software to Stop Losing deals in 2025](https://www.ringover.co.uk/blog/conversation-intelligence):Conversation intelligence is a rapidly growing branch of artificial intelligence. How can you leverage it for your customer service and sales teams? - [How to use the STAR Method in recruitment: a comprehensive guide | Ringover](https://www.ringover.co.uk/blog/star-method):The STAR method is an effective tool that helps you structure your interview by prompting the candidate to provide concrete examples of their past achievements. - [Top 11 JustCall Alternatives Competitors in the UK](https://www.ringover.co.uk/blog/justcall-alternatives):Do you need a better VoIP telephony solution? Discover the best JustCall alternatives with features and tools that meet your specific needs. - [Effective Remote Recruitment: 6 Practical Tips for Success | Ringover](https://www.ringover.co.uk/blog/remote-recruitment):Discover some practical tips and relevant tools for remote recruitment. In a context where remote work is becoming increasingly important, the recruitment process is also evolving. - [Inbound Recruiting Explained: the art of attracting talent | Ringover](https://www.ringover.co.uk/blog/inbound-recruiting):Inbound recruiting is an interesting and rather effective approach for companies that want to attract the best talents. - [8 Essential Call Centre Coaching best practices to focus on | Ringover](https://www.ringover.co.uk/blog/call-centre-coaching):To successfully optimise the service level of your contact centre, many businesses turn to call centre coaching. - [Staffing Technology: 6 tips for agencies’ success| Ringover](https://www.ringover.co.uk/blog/staffing-technology):Bullhorn and Ringover recruiting and staffing experts pooled their best tips to conquer the obstacles staffing and recruitment agencies currently face with staffing technology. - [Top 5 CloudTalk Alternatives in the UK (Competitors) | Ringover](https://www.ringover.co.uk/blog/cloudtalk-alternatives):Discover the list of the best CloudTalk alternatives in terms of business telephony among the solution's competitors in the market. - [Top 10 Zapier Integrations to Improve your Performance | Ringover](https://www.ringover.co.uk/blog/zapier-integrations):With just a few clicks, you can create Zapier integrations that connect two or more apps to automate repetitive tasks and workflows. - [Churn Rate Definition: 8 methods to fight it effectively | Ringover](https://www.ringover.co.uk/blog/churn):A high churn rate and a volatile customer base seeking alternatives can have a significant impact on finances. - [Best 10 Contract Staffing Software for Agencies | Ringover](https://www.ringover.co.uk/blog/contract-staffing-software):With the right contract staffing solution, staffing firms can work more efficiently, maintain legal compliance, and deliver better experiences for clients and workers. - [Top 20 onboarding software for staffing agencies UK | Ringover](https://www.ringover.co.uk/blog/onboarding-software-for-staffing-agencies):Creating an effective onboarding is much easier with onboarding software for staffing agencies. - [What is a Cloud Recruitment Software? | Ringover](https://www.ringover.co.uk/blog/cloud-recruitment-software):For staffing agencies, cloud recruitment software has led to significant improvements in daily operations and performance. - [A Guide to Understand Connected Recruiting | Ringover](https://www.ringover.co.uk/blog/connected-recruiting):Connected recruiting is a recruitment strategy that leverages technology and social platforms to build relationships and connections with potential candidates. - [The 10 best Competitors to Mitel in the UK | Ringover](https://www.ringover.co.uk/blog/mitel-alternatives):Discover the top 10 Mitel alternatives and Mitel competitors with features that can improve your business communication. - [The 5 best Competitors to Enreach in the UK | Ringover](https://www.ringover.co.uk/blog/enreach-alternatives):If you are indeed interested in levelling up your business phone system, check out the following analysis of Enreach phone competitors. - [Invenias by Bullhorn: Features, Pricing & Advantages | Ringover](https://www.ringover.co.uk/blog/invenias):Invenias by Bullhorn is a cutting-edge software solution designed specifically for executive search and strategic recruitment firms. - [How to use AI in the Insurance Industry - 5 Tools](https://www.ringover.co.uk/blog/ai-insurance):In the insurance sector, artificial intelligence can offer businesses solutions to overcome a variety of challenges, from improving client experience and boosting productivity to handling claims and detecting fraud. - [Connexys Recruiting Software Top Features & Benefits | Ringover](https://www.ringover.co.uk/blog/connexys-recruiting-software):Connexys recruiting software allows staffing agencies and recruiters to save time and improve performance. - [Salesforce ATS System Definition and Benefits](https://www.ringover.co.uk/blog/salesforce-ats-system):Salesforce ATS system allows staffing agencies and recruiters to save time and improve performance. - [SaaS Platform: All You Need to Know](https://www.ringover.co.uk/blog/saas-platform):A SaaS platform is a cloud-based software distribution model in which users can access and use business tools over the Internet. - [WhatsApp x Zapier Integration - Start sending messages](https://www.ringover.co.uk/blog/connect-whatsapp-with-zapier):We’ll focus on the Zapier-WhatsApp integration and look at how, among other integrations, it could benefit your business’ multi-channel prospecting - [SPIN Selling: All You Need To Know](https://www.ringover.co.uk/blog/spin-selling):SPIN selling is a sales technique that was initially developed back in the 1970s. It wasn't until the groovy 80s that this method really took off and become popularly - [What is Customer Knowledge? 11 Tools to Get It | Ringover](https://www.ringover.co.uk/blog/customer-knowledge):Good customer knowledge can help to boost your business’ growth by establishing actions that optimally meet your customers’ needs and expectations - [Top 5 3CX Alternatives & Competitors in the UK](https://www.ringover.co.uk/blog/3cx-alternatives):Are you on the lookout for an alternative to 3CX and comparing all the different options? Here, we’ll guide you through the best options for modernizing your business telephony and boosting your company’s performance. - [10 Best CloudCall Alternatives - Competitors | Ringover](https://www.ringover.co.uk/blog/cloudcall-competitors):We’ve compiled this list of the top 10 Cloudcall competitors–it’s a great primer if you’re looking to explore other solutions. - [12 Best Grasshopper Competitors in the UK | Ringover](https://www.ringover.co.uk/blog/grasshopper-alternatives):If you want to upgrade your business phone system, check out the following analysis of Grasshopper phone competitors. - [Top 11 Gong Alternatives & Competitors in the UK | Ringover](https://www.ringover.co.uk/blog/gong-alternatives):Learn more about the top 11 Gong competitors and find the ideal solution for your business. - [7 Best Sales Prospecting Email Templates to get your customers' attention | Ringover](https://www.ringover.co.uk/blog/sales-prospecting-email-templates):Save time and optimize your sales prospecting emails with these templates and a few tips to improve your performance. - [What is XaaS (Anything as a Service)? | Ringover](https://www.ringover.co.uk/blog/xaas):XaaS is a concept that's been causing a buzz for over a decade now, but what is it? Can it be easily implemented? - [Top 11 Five9 Alternatives & Competitors in the UK | Ringover](https://www.ringover.co.uk/blog/five9-alternatives):Are you looking for a trustworthy, cost-effective, and high-quality VoIP service? Discover a detailed analysis of Five9, Five9 competitors, and the top 11 alternatives to Five9. - [Top 12 Staffing Software for Healthcare in the UK | Ringover](https://www.ringover.co.uk/blog/staffing-software-for-healthcare):In the healthcare industry, staffing software for healthcare plays a crucial role in streamlining recruitment processes, managing employee schedules, and ensuring adequate staffing levels. - [All You Need to Know about Bullhorn Recruiting Software | Ringover](https://www.ringover.co.uk/blog/bullhorn-recruiting-software):In this article, we take a closer look at why Bullhorn CRM is one of the most popular choices to improve staffing and recruiting operations. - [What is an Applicant Tracking System? (ATS) | Ringover](https://www.ringover.co.uk/blog/ats):Applicant Tracking Systems (ATS) have become a vital tool for streamlining the recruitment process and managing a large number of job applications efficiently. - [Top 10 Loxo Integrations to make the most of it | Ringover](https://www.ringover.co.uk/blog/loxo-integrations):To further enhance its capabilities, Loxo integrations combine its functionalities with a range of other software solutions. - [Salesforce for Recruiters to Increase Productivity | Ringover](https://www.ringover.co.uk/blog/salesforce-for-recruiters):Recruiting is a challenging task that requires effective organization, collaboration, and streamlined processes, which is why Salesforce for recruiters is so popular. - [Bullhorn for Salesforce - ATS integration | Ringover](https://www.ringover.co.uk/blog/bullhorn-for-salesforce):Bullhorn for Salesforce is a powerful solution that brings together the capabilities of Bullhorn's applicant tracking system (ATS) and Salesforce's customer relationship management (CRM) platform. - [6 Best Video Analysis Software (AI-based) | Ringover](https://www.ringover.co.uk/blog/video-analysis-software):The benefits of AI-based analysis ultimately have a real impact on the decisions made by managers, improving competitive strategies and increasing business creativity. - [Top 10 AI Meeting Transcription Assistants in the UK | Ringover](https://www.ringover.co.uk/blog/ai-meeting-transcription):Discover and compare the best software for AI meeting transcription and AI meeting assistant to find the ideal solution to maximise your performance. - [Best 10 Temporary Staffing Software Solutions UK | Ringover](https://www.ringover.co.uk/blog/temporary-staffing-software):In this blog post, we will explore the top ten temporary staffing software options in the market, highlighting their pros and cons to help you make an informed decision. - [8 Facts to understand the Role of AI in Staffing Industry | Ringover](https://www.ringover.co.uk/blog/ai-in-staffing):AI in staffing takes many forms, and many agencies have already incorporated AI into their daily operations. - [The 12 best Competitors to OpenPhone in the UK | Ringover](https://www.ringover.co.uk/blog/openphone-alternatives):There are now OpenPhone competitors offering appealing options for businesses in need of cloud telephony software with a comprehensive selection of features. - [AI in Recruitment - A complete Guide for 2025](https://www.ringover.co.uk/blog/ai-in-recruitment):Using AI in recruitment refers to the use of artificial intelligence to automate, optimise, and enhance various stages of the hiring process. - [10 best Nextiva Alternatives in the UK - Competitors | Ringover](https://www.ringover.co.uk/blog/nextiva-competitors):There are various reasons to explore Nextiva competitors, whether you're looking for additional functionality, a more competitive price, or simply a different experience. - [Top 16 Hubspot Integrations to make the most of your business](https://www.ringover.co.uk/blog/hubspot-integrations):We share with you a comparison table with the 16 most important Hubspot integrations in the market. - [15 Reasons Why a CRM Phone Integration will Enhance Your CX](https://www.ringover.co.uk/blog/crm-phone-integration):Having a CRM integrated with phone systems enables businesses to have a comprehensive view of their customers and their interaction history, leading to better customer relationship management and customer experience, and improved business outcomes. - [10 Best Dialpad Alternatives in the UK - Competitors | Ringover](https://www.ringover.co.uk/blog/dialpad-competitors):In this article, we present the 10 best Dialpad competitors. These solutions offer a wide range of features and functionalities, catering to the specific needs of different businesses. - [The 11 best alternatives to Vonage in the UK | Ringover](https://www.ringover.co.uk/blog/vonage-competitors):Find a reliable, affordable, and transparently priced cloud solution for your company communications by comparing the best Vonage competitors. - [The 10 best alternatives to 8x8 in the UK - Competitors | Ringover](https://www.ringover.co.uk/blog/8x8-competitors):While 8x8 is a popular option for many companies, there are 8x8 alternatives worth considering. - [10 Best RingCentral Competitors in the UK - Alternatives](https://www.ringover.co.uk/blog/ringcentral-competitors):If you are looking for a simpler and more affordable cloud communication solution than RingCentral, discover the top 10 options available to you. - [Top 11 - Ooma Alternatives (Competitors)](https://www.ringover.co.uk/blog/ooma-alternatives):Discover alternatives to Ooma and choose the one that best fits your company and your communication goals. - [What is a technology partner and how to choose the right one? | Ringover](https://www.ringover.co.uk/blog/technology-partner):Companies are increasingly relying on technology systems and solutions to be more efficient, competitive and scalable. That is where a technology partner can make a difference. - [7 reasons why you need a Telecom Partner | Ringover](https://www.ringover.co.uk/blog/telecom-partner):A telecoms partner helps you understand and choose the most appropriate technological solutions for your business. - [10 effective sales prospecting techniques you should be using | Ringover](https://www.ringover.co.uk/blog/prospecting-in-sales):The crucial stage of sales prospecting offers a multitude of opportunities, but how do you seize them? What prospecting tools and techniques should you adopt? - [AI in Sales - 5 ways you can use it and more | Ringover](https://www.ringover.co.uk/blog/ai-in-sales):Salespeople have realised that AI in sales can help analyse data and provide key insights that support improved decision-making. - [The Best 10 Software for Staffing Agencies in the UK](https://www.ringover.co.uk/blog/software-for-staffing-agencies):Delve into the key benefits and features of software for staffing agencies and discover how employment agency software can revolutionise the way you run your agency, enhance client satisfaction, and boost overall productivity. - [Top 11 JobAdder CRM Integrations to boost your ROI | Ringover](https://www.ringover.co.uk/blog/jobadder-integrations):JobAdder integrations with other tools can further enhance your ROI and improve efficiency. - [How to apply AI to coaching as a tool to sell more | Ringover](https://www.ringover.co.uk/blog/ai-coaching):AI coaching commonly refers to a coaching method that relies on artificial intelligence to analyse and improve the performance of professionals. - [Importance of Sales Force Effectiveness: All You Need To Know](https://www.ringover.co.uk/blog/sales-force-effectiveness):Simply creating sales prospecting sequences isn't enough, you need to provide your sales team with the right tools and all of the support needed to drive their efficacy. - [AI-Guided Selling: What It Is and How It Helps You Sell More | Ringover](https://www.ringover.co.uk/blog/guided-selling):AI guided selling, or enhanced sales, combines human skills with the power of artificial intelligence to boost prospect engagement and increase the chances of conversion. - [PABX vs. PBX: Advantages and Differences | Ringover](https://www.ringover.co.uk/blog/pabx):PABX is a telephone equipment system that allows a company to automatically manage communications between multiple phone terminals and to connect them to the public telephone network (for external calls) - [TOIP vs VoIP: Advantages And Differences | Ringover](https://www.ringover.co.uk/blog/toip):ToIP (Telephony over Internet Protocol) is a communications service — public or private — using the internet protocol (IP). ToIP technology transforms the voice into data via an IP protocol. - [Top 5 Speech Analytics Tools to Improve your Call Centre](https://www.ringover.co.uk/blog/speech-analytics-call-centre):Whether you are just starting out to build your call centre, or you’re well-established, there’s always room for improvement–especially with speech analytics. - [18 Call Centre Software Features You Should Consider in 2025](https://www.ringover.co.uk/blog/call-center-software-essential-features):Choosing the right software is a crucial step in building your call centre. Here are 18 must-have features to look for when choosing your call centre software. - [What is Sales Enablement? - A complete Guide | Ringover](https://www.ringover.co.uk/blog/sales-enablement):Sales enablement is a process which helps sales teams not only to sell more, but to sell better. It involves providing sales and marketing teams with precise data that can be used to generate new sales opportunities and more revenue. - [DTLS: What is it and how is it used in cybersecurity? | Ringover](https://www.ringover.co.uk/blog/dtls):DTLS, or Datagram Transport Layer Security to give it its full name, is a communications protocol providing security to datagram-based apps. - [Using ChatGPT in business - Boost Your Productivity with use cases | Ringover](https://www.ringover.co.uk/blog/chatgpt-business):The success of the chatbot can be attributed to its excellent performance in terms of text generation. The tool is effectively capable of - [Excellent Customer Service Phrases to Use and to Avoid for Support | Ringover](https://www.ringover.co.uk/blog/customer-service-phrases):To understand which phrases to us in telephone customer service, we need to consider the type of phrases clients use to start the conversation. This could be: I have an issue, it's not working, or directly, this doesn't work. - [10 Strategies for Business Development Recruiters | Ringover](https://www.ringover.co.uk/blog/recruitment-business-development):Recruitment business development is a key topic for staffing agencies looking to improve their bottom line. It will help orient your priorities, refine your approach, and ultimately help you build a thriving recruitment agency. - [VoIP Pricing Breakdown | Ringover](https://www.ringover.co.uk/blog/voip-pricing):Taking into account that in the US there are more than 1,000 VoIP providers, we know that it's exhausting have to search each one's website to find the different tariffs. That is why we have decided to list the VoIP call tariffs in this article. - [Centrex: What Is It? | Ringover](https://www.ringover.co.uk/blog/centrex):Centrex, short for Central Exchange, is a service provided by telecommunications companies where they host and take care of the necessary switching equipment in their central office. - [12 Top IT Recruitment Agencies in the UK | Ringover](https://www.ringover.co.uk/blog/recruitment-agencies-technology):To simplify the hiring process, technology recruitment companies and recruitment technologies have emerged as specialised solutions. - [Best 10 Conversational AI Platforms + Features to Look for in 2025 | Ringover](https://www.ringover.co.uk/blog/conversational-ai-platform):Conversational AI platform record the interactions between sales teams and customers, providing professionals with a detailed breakdown of the most effective tactics. - [How to integrate Odoo with Whatsapp - Enable the connection | Ringover](https://www.ringover.co.uk/blog/odoo-whatsapp-integration):There are several methods and tools for integrating Odoo and WhatsApp. In this article, we'll explain how to make this connection. - [How to integrate Pipedrive with Whatsapp - Enable the connection | Ringover](https://www.ringover.co.uk/blog/pipedrive-whatsapp-integration):A connection between Pipedrive and WhatsApp allow you to manage your messages in one intuitive interface. - [Phone Prospecting Tips and Tactics to Master for Success | Ringover](https://www.ringover.co.uk/blog/phone-prospecting):Phone prospecting is a practice that remains a must for business growth, particularly for BtoB sales. - [Busy Lamp Field (BLF) definition and features | Ringover](https://www.ringover.co.uk/blog/blf):A busy lamp is a VoIP phone feature which shows you who is available for a call and who is not. - [What Is Conversational Commerce? The Definitive Guide | Ringover](https://www.ringover.co.uk/blog/conversational-commerce):With the arrival of conversational commerce, which allows for the simpler combination of technology and a human-centric approach, a new era of customer relations is upon us. - [What is an IVR Builder? - Customise your Call Flow | Ringover](https://www.ringover.co.uk/blog/ivr-builder):An IVR builder is a feature that allows you to easily and efficiently create custom IVR to route calls. - [Top 10 Video to Text Converters for Easy and Automatic Transcription | Ringover](https://www.ringover.co.uk/blog/transcribe-video-to-text):With the rise of AI, tools are appearing that transcribe video to text. A video to text converter transforms the audio of a video into text automatically, with a low incidence of error. - [Call Centre Training Tips to Engage your Team - Best Practices | Ringover](https://www.ringover.co.uk/blog/call-center-training):Training in a call centre is essential to ensure each agent has the necesary skills and knowledge to deliver excellent customer service. Discover how to implement an effective call centre training programme in your call centre. - [What is call forwarding? All you need to know | Ringover](https://www.ringover.co.uk/blog/call-forwarding):Discover how to use call forwarding (\*72) to send calls to any device or phone number, at any time. - [Top 6 Phone Call Translator services for contact centres | Ringover](https://www.ringover.co.uk/blog/call-translation):Having an application for call translation helps you gain confidence when receiving a call from a foreign customer, partner or colleague. - [Top 10 Bullhorn CRM Integrations to boost your ROI | Ringover](https://www.ringover.co.uk/blog/bullhorn-integrations):Bullhorn provides support in the processes of sourcing, interviewing, onboarding, billing, and paying staff members. Plus, it can do even more thanks to Bullhorn integrations. - [The 12 best CRM Software tools for Customer Service | Ringover](https://www.ringover.co.uk/blog/crm-software-for-small-business):An essential customer relations tool, a mobile CRM enables companies to manage all their day-to-day interactions with prospects and customers–even when they are on the go. - [Best 12 AI Speech Analytics Software to Succeed in 2025 | Ringover](https://www.ringover.co.uk/blog/speech-analytics-software):Speech analytics software uses voice recognition to detect sentiment and analyse content, and is based on artificial intelligence. - [Make and Receive Phone Calls via Internet | Ringover](https://www.ringover.co.uk/blog/make-phone-call-internet):VoIP telephony allows you to make a phone call via Internet. To make a phone call, you need nothing more than an Internet-connected device. - [What is Salesforce CTI Integration? All you need to know](https://www.ringover.co.uk/blog/salesforce-cti):Computer telephony integration (CTI) allows for inbound and outbound phone calls from a computer. - [Semantic analysis: A Definitive Guide | Ringover](https://www.ringover.co.uk/blog/sentiment-analysis):Semantic analysis is an artificial intelligence (AI) technology which identifies emotions expressed in text. - [The 5 Best VoIP Providers for Small Business in 2025 | Ringover](https://www.ringover.co.uk/blog/voip-providers-for-small-business):What is the best business VoIP service provider? Learn how much it will cost to get a VoIP business communication solution for your small business - [5 Benefits of integrating your CRM + Telephony](https://www.ringover.co.uk/blog/crm-telephony):To access the full potential of a CRM, the best thing to do is integrate it with your business telephony. - [Top 10 Best Semantic analysis Tools for Choice in 2025 | Ringover](https://www.ringover.co.uk/blog/sentiment-analysis-tool):Semantic analysis and more specifically, semantic analysis tools, are highly useful for professional applications because they can interpret and monitor emotions–the “sentiment” or feeling being expressed by a person. - [Best 15 Open Source Call Centre Software to Check Out | Ringover](https://www.ringover.co.uk/blog/best-call-center-software):Explore the best 16 call centre software to boost your call centre: Bitrix24, Vonage, CallHippo, Adversus, Predictive Dialler, Vanilla Soft, Zendesk Talk, Call Tracking Metrics, Genesys Engage, Dixa, Twilio, Bright Pattern, Info Bip, Pure-IP and Ringover - [Top 10 Softphone Apps (free and paid) 2025](https://www.ringover.co.uk/blog/softphone):A softphone is a software which allows you to make phone calls via the Internet and VoIP technology. Free softphone use has become widespread across businesses in recent years. - [Top 20 - Best Call Centre Software for Small Business | Ringover](https://www.ringover.co.uk/blog/best-call-centre-software):Best call centre software for small business improve efficiency and aid businesses in delivering a top-notch customer experience. For small businesses potentially in competition with established or large companies, those gains make all the difference. - [What is First Call Resolution? Best Tips to Improve FCR Rates | Ringover](https://www.ringover.co.uk/blog/first-call-resolution):Also known as first contact resolution or first touch resolution, FCR is the percentage of customer service requests resolved during a first interaction with a customer service representative. - [ChatGPT Prompt: 10 examples to apply in customer service | Ringover](https://www.ringover.co.uk/blog/chatgpt-prompt):Prompt ChatGPT is being used more and more, but what does the term really mean? The term ChatGPT prompt simply refers to an instruction or question posed to ChatGPT. - [Sales Pipeline: All the Stages Step-by-Step to Build One | Ringover](https://www.ringover.co.uk/blog/sales-pipeline):One of the most popular techniques to streamline and organise your sales activities is through a sales pipeline. The sales pipeline helps sales teams visualise the flow of leads, keep track of their sales cadences, and emphasises the idea of keeping the pipeline full and flowing. - [Automatic Speech Recognition: How Speech-to-text and ASR Systems Work | Ringover](https://www.ringover.co.uk/blog/automatic-speech-recognition):Automatic speech recognition and speech to text transforms audio into text automatically thanks to artificial intelligence. - [What is a Virtual Phone Number in the UK? | Ringover](https://www.ringover.co.uk/blog/free-virtual-number):A free virtual number is a 10-digit telephone number which is free to call from a landline or cell phone. The cost of the call is borne by the company holding the number. In short, it's the call recipient who pays. - [What Is AI Marketing? ▷ Statistics And Examples | Ringover](https://www.ringover.co.uk/blog/ai-marketing):The use of AI is revolutionizing how we work, but what effect has it had on sales and marketing? We look at some of the latest statistics and reports for 2023. - [CRM Marketing Definition and Strategy | Ringover](https://www.ringover.co.uk/blog/crm-marketing):CRM marketing helps maintain a healthy business and grow it, especially in combination with a CRM integration. CRM integrations are extremely useful, especially CRM integrations with telephony software. - [Cold Emailing Guide: How To Write A Good Email to Get Results | Ringover](https://www.ringover.co.uk/blog/cold-emailing):An optimised cold email, sent at the right time, can help you establish a relationship with your future customer and bring them into the sales funnel. - [Sales Cycle: The Ultimate Guide With All Stages Step-by-Step | Ringover](https://www.ringover.co.uk/blog/sales-cycle):A sales cycle is the formal process salespeople follow to convert prospects into customers. Also known as a selling cycle, a sales cycle defines the steps salespeople follow. - [Client Prospecting Methods and Unique Strategies for Sales Professionals | Ringover](https://www.ringover.co.uk/blog/client-prospecting):Client prospecting is the first step that every good salesperson must take to launch a sales strategy. - [Sales Techniques: Highly Effective Strategies and Methods to Boost Results | Ringover](https://www.ringover.co.uk/blog/sales-techniques):Great sales techniques allow you to standardize the way you approach new prospects. - [MEDDIC Sales Methodology: Examples And Courses to Boost Results | Ringover](https://www.ringover.co.uk/blog/meddic):The MEDDIC and MEDDPIC methods give sales professionals a framework to improve the management of their sales process, especially when it comes to long sales cycles. - [How to Forward Calls from a Landline to a Cell Phone Easily | Ringover](https://www.ringover.co.uk/blog/how-to-forward-a-landline-to-a-cell-phone):Call forwarding is a feature that lets you transfer a call in progress from one device to another - [Best Business Intelligence Tools & BI Software to Visualise Your Data | Ringover](https://www.ringover.co.uk/blog/business-intelligence-tools):Business intelligence combines business analytics, data mining, data visualisation, and data tools to allow businesses to make data-driven decisions. - [How To Speak To a Human | Ringover](https://www.ringover.co.uk/blog/how-to-speak-to-a-human):Discover how long it takes to speak to a human at the UK’s most complained about parcel delivery companies. - [How to Send and Receive a Fax by Email Smoothly | Ringover](https://www.ringover.co.uk/blog/send-fax-by-email):Fax survives thanks to digitalization, more specifically through the many Internet fax services that integrate with your email provider. These are called or fax to email services. - [Sales Scripts: The Definitive Guide with Examples & Best practices | Ringover](https://www.ringover.co.uk/blog/sales-scripts):It's essential to have a well-constructed, well-prepared sales script, especially if you happen to be launching a cold calling campaign. - [Best Free Video Calling Apps for Video Conferencing | Ringover](https://www.ringover.co.uk/blog/free-video-calling):Since 2020, when the use of free video calling for both professional and personal purposes skyrocketed due to the pandemic, video calls have evolved and become nearly as important as face-to-face meetings. - [SIP Trunking: Definition and Everything You Need To Know | Ringover](https://www.ringover.co.uk/blog/sip-trunking):A SIP trunk is the link that allows a company with an internal Internet-based telephony system (IP PBX) to route its telephone communications to the public network. - [Cold Calling for Real Estate: Best Practices to Increase Leads | Ringover](https://www.ringover.co.uk/blog/cold-calling-for-real-estate):cold calling for real estate is a key way to launch relationships with sellers. Once a real estate business organises outreach with real estate cold calling services, they can create a sophisticated prospecting process. - [What Is Voice of Customer? The Guide to Better Customer Experience | Ringover](https://www.ringover.co.uk/blog/voice-of-customer):Voice of the customer (VOC) takes into account customer feedback so it can inform business strategy and product development. - [How AI is Changing Call Centres & How to Leverage](https://www.ringover.co.uk/blog/call-centre-ai):AI call center offers services like call transcription and self service that improve over time. - [Sales Follow-up Email: How to Write It with Effective Templates | Ringover](https://www.ringover.co.uk/blog/sales-follow-up-email):A follow up email is an email or sequence of emails sent to a contact you've already been in contact with. - [Sales Pitch: Examples, Tips and Template That Actually Work | Ringover](https://www.ringover.co.uk/blog/sales-pitch):The sales pitch is a key aspect of the sales strategy. This sales pitch should be short and well-constructed enough to demonstrate how your product/service offers a solution to the prospect’s problem. - [Conversational AI: What Is It? Guide with Examples & Benefits | Ringover](https://www.ringover.co.uk/blog/conversational-ai):Conversational AI refers to a set of technologies through which applications (virtual assistants or chatbots) or devices 'converse' with humans using their natural language. - [Sales Tunnel: What It Is and How To Build A Successful One | Ringover](https://www.ringover.co.uk/blog/sales-tunnel):The sales funnnel organises the sales process from the moment the customer discovers your company's product or service until conversion. - [WebRTC: What is Real-Time Communication in Browsers? | Ringover](https://www.ringover.co.uk/blog/webrtc):WebRTC or Web Real-Time Communication is a technology present in web browsers. It offers many possibilities for VoIP communication. In this article, we will explain what WebRTC is and how to ex - [Computer Telephony Integration (CTI) Definition & Benefits | Ringover](https://www.ringover.co.uk/blog/cti-integration):Computer telephony integration (CTI) is any technology or software that links a telephone system and a computer. - [20 Business Tools For Startups That You Can Use For Free to Launch your Company | Ringover](https://www.ringover.co.uk/blog/19-free-tools-for-launching-your-startup):Launching your startup with limited resources? Discover our selection of 20 tools to help you create a professional image. - [Ringover at Recruitment Agency Expo London 2023](https://www.ringover.co.uk/blog/Ringover-recruitment-agency-expo-london-2023):Ringover will be at the Recruitment Agency Expo in London, March 15 at stand E25. - [Multi-line Phone System For Business: What Is It, Benefits and How It Works](https://www.ringover.co.uk/blog/multi-line-phone-system-small-business):Choose and set up a multi-line phone system for your business in simple steps. - [Non-Fixed VoIP - What is a Non VoIP number | Ringover](https://www.ringover.co.uk/blog/non-fixed-voip):All you need to know about non-fixed VoIP: definition, pros and cons, comparison and usage. - [Holiday Customer Service Tips | Ringover blog](https://www.ringover.co.uk/blog/holiday-customer-service-tips):Get your customer service agents ready to deliver excellent customer experience this holiday season. - [Contact leads, customers, and prospects armed with all the right information with Ringover and HubSpot.](https://www.ringover.co.uk/blog/how-the-ringover-and-hubspot-integration-helps-businesses-contact-their-communities-with-ease):Ways to use Ringover and HubSpot to Connect with your Customer Community + Boost Upsells - [10 Tips for Setting Up Your IVR](https://www.ringover.co.uk/blog/tips-for-setting-up-ivr):Everything you need to know about setting up an excellent IVR for a better caller experience - [Cloud Calling Guide: What Is Cloud Telephony And Everything It Can Do To Accelerate Your Business](https://www.ringover.co.uk/blog/cloud-calling-101-what-it-is-and-everything-it-can-do-to-accelerate-your-business):Cloud calling, also known as cloud telephony, provides users with calling and other voice-based communications via an internet connection. - [How Pipedrive CRM and Ringover will help you keep your sales pipeline clean](https://www.ringover.co.uk/blog/pipedrive-crm-and-ringover-sales-pipeline):Sales pipeline management is vital in creating efficient pipelines in which prospects move along and become customers. Ringover and Pipedrive CRM integration is the perfect pairing to help keep your pipeline healthy and clean of dead leads! - [The Sales Matrix: how to make it work for you](https://www.ringover.co.uk/blog/sales-matrix-for-you):Knowing how much effort to put into a prospect can be difficult. It's vital to have an insight into what a sales matrix is, and how you can use it to increase your sales with both new and existing customers - [Contact Centres Vs Call Centres: Which one serves your business best?](https://www.ringover.co.uk/blog/contact-centres-vs-call-centres-what-one-serves-your-business-best):Although the terms ‘contact centre’ and ‘call centre’ seem synonymous, there are some key differences between the two. Ringover tells you all the differences and why call centres are the best for your business. - [Discover the tools that your sales team needs!](https://www.ringover.co.uk/blog/tools-sales-team-needs):It's the beginning of 2022, which means it’s time to start thinking how you are going to improve your sales in the next coming year. - [The benefits of a virtual switchboard](https://www.ringover.co.uk/blog/virtual-switchboard-ecommerce-business):More businesses have moved online during the past year than ever before. That's why it's vital to have the right tools to run your eCommerce than business - [Financial services firms need the highest quality technology for customer experience](https://www.ringover.co.uk/blog/financial-service-technology-customer-experience):Finances impact on practically every level of our lives. Financial security can buy off a huge amount of worry and uncertainty, and offer valuable choices when the world is in flux. - [The sales sandwich method: How to create your own perfect sales technique](https://www.ringover.co.uk/blog/sales-sandwich-method):Creating the perfect method for a successful sale is hard. So here is a method we created that allows you to create your own sales technique. - [Make Sales Pipeline Management Simple With HubSpot CRM Integration](https://www.ringover.co.uk/blog/pipeline-managment-hubspot-crm-intergration):Pipeline management is essential in making sure your sales run smoothly . It’s crucial to use the right tools and strategies for this process process, which can be achieved with the Ringover and HubSpot Integration. - [9+ Call Center Management Strategies To Improve Efficiency](https://www.ringover.co.uk/blog/call-center-management-strategies):Implementing effective call center management strategies that improve work efficiency requires considering various factors. Laying down an effective strategy and properly executing it is often the difference between a successful and an unsuccessful organization. - [Stand Out In a Digital World With Ringover and HubSpot CRM Integration](https://www.ringover.co.uk/blog/ringover-and-hubspot-intergration):With businesses going digital, it’s vital they have the essential communication tools and CRMs to ensure they operate smoothly and efficiently online - [The changing face of the marketing agency: implications for your small business](https://www.ringover.co.uk/blog/marketing-agency-small-business):As a small business, getting your message out in a crowded world is more important than ever. So you need to know how much marketing agencies have changed in recent years so you can hire the right one - [Marketing KPIs: Measuring what matters](https://www.ringover.co.uk/blog/marketing-kpi-s):The most important marketing KPIs that marketers should be remembering and measuring to optimise and remain on track. - [How does the Ringover and Zoho integration work?](https://www.ringover.co.uk/blog/crm-zoho-integration):How integrating RingOver and Zoho CRM can help you and your business work more efficiently, helping you to save time and money. - [Marketing Frameworks: Taking your small business to market](https://www.ringover.co.uk/blog/marketing-frameworks):why you need a framework with which to approach your marketing - [VoIP security: The safest business phone system available](https://www.ringover.co.uk/blog/voip-security):You may not think of the business phone application you use every day as a potential security vulnerability, but your IT director - [Bring your own device — Security considerations for SMEs](https://www.ringover.co.uk/blog/bring-your-own-device):Long before the Coronavirus pandemic, many organisations had a ‘bring your own device’ (BYOD) policy, through which employees could carry out their work on their own computer and/or phone. - [How to address the operational challenges call centres face](https://www.ringover.co.uk/blog/operational-challenges-facing-the-call-center-industry):People are the most important asset in a call centre, so getting the right people behind the phones is fundamental to success. - [Safe and secure in the new normality](https://www.ringover.co.uk/blog/safe-and-secure-in-the-new-normality):How do we get people back to the office, and move forward in the ‘new normality’ safely and securely? - [Tips for growing your e-commerce business](https://www.ringover.co.uk/blog/tips-for-growing-your-e-commerce-business):From planning, to knowing your customer and measuring success, Ringover has some valuable tips to help you grow and develop your business. - [The features and benefits of VoIP for schools, colleges and universities.](https://www.ringover.co.uk/blog/transforming-education-communications-with-voip):The good news for schools and universities is that modern VoIP telephony not only has many advantages over fixed lines, but it will also save money - [Important numbers you should know, lifesaving hacks and awesome apps!](https://www.ringover.co.uk/blog/important-numbers-lifesaving-hacks):Important numbers that may come in handy, clever apps for assisting in emergencies and some tips that could even be lifesaving. - [VoIP: The secret weapon for remote selling success](https://www.ringover.co.uk/blog/voip-the-secret-weapon-for-remote-selling-success):Discover how combining sales skills with a powerful VoIP business phone system makes all the difference. - [Hunt Group: what is it in a phone? | Ringover](https://www.ringover.co.uk/blog/understanding-hunt-groups):What's a hunt group? How do hunt groups help my organisation? Read how they can optimise both your user satisfaction and your bottom line. - [Why does local presence still matter so much?](https://www.ringover.co.uk/blog/why-does-local-presence-still-matter):Discover how using local presence can get you closer to your prospects and is straightforward to implement for your business, wherever you are, and wherever your customers are. - [VoIP & Recruitment: How VoIP Helps You Hire Faster in 2021 | Ringover blog](https://www.ringover.co.uk/blog/voip-software-recruitment-teams):Using a VoIP system in find new hires has numerous perks that will help recruiters surpass their hiring objectives every month. Learn more >> - [How to reduce wrap time in call center ✔️ | Ringover](https://www.ringover.co.uk/blog/reduce-after-call-work):The goal of after-call work should always be to increase productivity and save time, no matter your domain. Here are a few tips to help you and your customer service reps wrap up calls more efficiently. - [Zendesk: 12 Top Integrations to Boost Your Customer Support Experience](https://www.ringover.co.uk/blog/zendesk-integrations):Discover the top apps to integrate with your Zendesk Support platform. - [How to Improve Call Centre Monitoring Quality | Ringover blog](https://www.ringover.co.uk/blog/call-center-quality):In this article we’ll look at what aspects of your call centre need to be addressed in to improve customer experience quality. - [Choosing a Cloud Phone System](https://www.ringover.co.uk/blog/cloud-phone-mistakes-avoid):Avoid common pitfalls when choosing a cloud phone system and save big money in the long run. - [VoIP Headsets: Choosing the right one for the job](https://www.ringover.co.uk/blog/voip-headsets):Choosing a VoIP headset makes all the difference in your VoIP calling experience. Here are the key tips on what you should look for. - [Call Tags (Explained): What Are They and Why To Use Them? | Ringover](https://www.ringover.co.uk/blog/how-to-use-call-tags):Call tagging is essential for proper call qualification. Learn all about call tags in this article including what they are, how to use them and the benefits of integrating them into your call centre best practises. - [7 Best Practises for Creating On-hold Messages](https://www.ringover.co.uk/blog/creating-on-hold-messages):Learn how to create on-hold messages that appeal to your callers. - [Call Centre Abandon Rate](https://www.ringover.co.uk/blog/reduce-call-abandon-rate):Never leave your callers hanging again with these master tips on how lower your call centre call abandonment rate. - [The top three features to look for when choosing a cloud-phone system for your CRM](https://www.ringover.co.uk/blog/important-features-cloud-phone-system):Choosing a cloud phone system is an important decision that would impact the future performance of your business. Learn how to get it right. - [VoIP & Customer Service: 7 Essential Features to Boost Customer Satisfaction](https://www.ringover.co.uk/blog/essential-features-customer-service):Discover how the right VoIP phone system can provide your company with the right tools to enhance service delivery experience and increase client satisfaction. - [Self-service & virtual phones: 5 ways to improve customer experience | Ringover blog](https://www.ringover.co.uk/blog/self-service-improve-customers-experience-virtual-phone-system):Self-Service: 5 Ways to Improve Customer Experience With Your Virtual Phone System - [SMS Marketing: Key Strategies to Execute an Effective SMS Campaign | Ringover](https://www.ringover.co.uk/blog/text-message-marketing-for-effective-campaign):Discover the important tips to design and carry out successful SMS marketing campaigns. - [SIP Calling: Definition, Uses & Benefits](https://www.ringover.co.uk/blog/sip-calling):SIP calling is a great feature that any company in any industry can benefit from. SIP solutions are now the focus with companies looking to improve the way they communicate and collaborate. - [How to organise a videoconference with multiple participants?](https://www.ringover.co.uk/blog/organise-videoconference-multiple-participants):Effective organisation is essential to ensure a top-notch video conference. In this article, we share the key tips on how to properly set up and manage your video conferences to ensure excellent partcipation and experience. - [What is a call group and what is it for?](https://www.ringover.co.uk/blog/what-is-a-call-group):Increase your switchboad efficiency with call groups. Find out all about call groups in 7 minutes. - [Meet by Ringover: 14 features for optimising your video conferences](https://www.ringover.co.uk/blog/meet-by-ringover-features-optimising-videoconferences):Discover Ringover Meet and its key features to get the most out of your video conferences. - [Client relations & KPIs](https://www.ringover.co.uk/blog/client-relations-advances-call-statistics):How to properly track and better use call centre KPIs to enhance customer service and relationships. - [VoIP Numbers](https://www.ringover.co.uk/blog/voip-numbers-for-your-business):Uisng a VoIP number is a game-changer, and any business can benefit from its inclusion in the organisation. - [VoIP Softphone: Why Use It for Your Business Calls?](https://www.ringover.co.uk/blog/voip-softphone):Discover everything you wanted to know about softphones and why they are right for your business. - [Choosing Call Monitoring Software: Top Features to Look For](https://www.ringover.co.uk/blog/top-features-call-monitoring):Here are the top features you must look out for when choosing new call monitoring software - [VoIP vs. SIP: Which one is the most convenient for your business? | Ringover](https://www.ringover.co.uk/blog/sip-vs-voip):The difference between SIP and VoIP explained in simple terms. - [VoIP Calling: All of Your Questions Answered](https://www.ringover.co.uk/blog/voip-calling-questions-answered):The most frequently asked questions about Voice over Internet Protocol (VoIP) — the way the world connects to talk in 2020 - [Call Monitoring: What Is It and How to Use It](https://www.ringover.co.uk/blog/call-monitoring-definition):Understand the definition of call monitoring, who it is for, how to use it and explore all its benefits. - [How to Keep Your Phone Bills Under Control While You're Away](https://www.ringover.co.uk/blog/phone-bills-on-holidays):Cost-cutting tips to manage your phone bills with ease when travelling abroad. - [Manage your IVR during holiday office closure](https://www.ringover.co.uk/blog/manage-professional-calls-during-closings):Adjust your IVR to suit your holiday business hours and step away from the office worry-free knowing that all of your business calls would be handled effectively. - [The Big BT Switch-Off: Everything You Need to Know](https://www.ringover.co.uk/blog/bt-pstn-isdn-switchoff):Millions of customers are being forced to migrate to VoIP telephony following BT's announcement in 2015 to completely phase out PSTN and ISDN systems by 2025. Prepare your business today for this crucial transition. - [From call centre to the contact centre: The future of customer service](https://www.ringover.co.uk/blog/call-center-vs-contact-centre):Read all about the transiton from call centre to contact centre and how the two differ. - [Cold Calling vs Warm Calling: What's the Difference? The Complete Guide | Ringover](https://www.ringover.co.uk/blog/warm-calling-vs-cold-calling):Understand the difference between warm calls and cold calls and how important they are for your sales process. - [How to find new prospects for your business](https://www.ringover.co.uk/blog/tips-to-prospect-more-effectively):Learn the best and simplest ways to find new leads and prospects to grow your business rapidly. - [What is Salesforce High Velocity Sales and How To Use It | Ringover](https://www.ringover.co.uk/blog/use-salesforce-high-velocity-sales):High Velcoity Sales (HVS) is designed to improve inside sales productivity, particularly with reps who generally spend a lot of time making sales calls in mind. Ringover has a powerful native integration with Salesforce HVS. - [10 ways call recordings can help your business](https://www.ringover.co.uk/blog/benefits-of-call-recordings):Call recordings are an esential part of continuous improvement that helpps you to mae the right changes in your business. - [What is Automatic Call Distribution (ACD) and How is it Done?](https://www.ringover.co.uk/blog/what-is-automatic-call-distribution):What is automatic call distribution and what are the different types of automatic call routing strategies? - [Sales calls: 10 tips for setting more appointments](https://www.ringover.co.uk/blog/sales-calls-tips-for-setting-more-appointments):A guide to improve your sales calls and ensure that your sales team schedules more appointments. - [Understanding IVR: What automation can do for your business presence](https://www.ringover.co.uk/blog/understanding-ivr-automation-for-business-presence):Discover how an IVR can enhance your business efficiency and make life easier for your employees and callers. - [Key Tips for Putting Your Calls on Hold](https://www.ringover.co.uk/blog/key-tips-putting-calls-on-hold):This article presents 6 tips for best managing calls on hold to make it an asset for your business while optimising customer relationships. - [Manage your business phone hours](https://www.ringover.co.uk/blog/manage-business-phone-hours):Discover how to manage your business phone system's hours so that you can get the most out of it. - [8 Tips for Conference Calls](https://www.ringover.co.uk/blog/tips-well-organised-conference-calls):Master conference call organisation with these key tips and guidelines. - [VoIP Business Phone Systems and Remote Work | Ringover](https://www.ringover.co.uk/blog/6-ways-voip-business-phone-system-supports-remote-work):Cloud-based phone systems are a vital element of your business continuity plan when adapting to a remote working model. - [5 reasons you should switch to a cloud-based business phone system now](https://www.ringover.co.uk/blog/5-reasons-switch-cloud-business-phone-system):Many businesses like yours have made the switch to the cloud and you cannot afford to wait until it's too late. Here are the top 5 critical reasons why your business would be better off with a cloud-based phone system over a traditional one. - [5 Steps to Keep Your Call Centre Thriving During a Crisis](https://www.ringover.co.uk/blog/5-steps-keep-call-center-during-crisis):Your call centre is one of your greatest assets and must be safeguarded during any crisis. Learn the 5 key steps on how to keep your call centre fully-operational during any crisis. - [Jitter, Latency: 5 Simple Steps for Optimising the Quality of Your VoIP Calls](https://www.ringover.co.uk/blog/optimising-quality-of-voip-calls):Are you having quality issues with your VOIP calls? Jitter, latencies, voice echoes...Follow these 5 simple steps to remove them permanently. - [Cold Calling 6 Productivity Tools to Boost Your Results](https://www.ringover.co.uk/blog/cold-calling-6-tools-boost-results):Some tools and tips to help you execute better B2B cold calling and get more calls answered. - [Customer Service Calls: Best Practises for Welcoming Clients and Prospects](https://www.ringover.co.uk/blog/customer-service-calls-practices-welcoming-clients-prospects):All the best tips you need to improve your customer service and to master how to welcome your clients and prosects over the phone. - [5 Strategies for an Exceptional Call Centre](https://www.ringover.co.uk/blog/5-strategies-for-an-exceptional-call-centre):Discover the best strategies and features that will have your call centre performing at its peak and boost the productivity of your teams. - [5 Essential Tools for Supervising Your Team’s Calls](https://www.ringover.co.uk/blog/5-essential-tools-for-supervising-your-team-calls):Discover the tools you need to supervise and monitor your team's calls: call recording, real-time call monitoring, call intervention, performance analysis... - [Business cloud in 6 statistics - December 2019](https://www.ringover.co.uk/blog/business-cloud-in-6-statistics-december-2019):In this era of digital revolution, the Cloud represents an increasingly important strategic issue for companies. RingOver has conducted a study to help you better understand the issues of the Cloud for your business. - [Practical Guide: Get Started with Your Phone System](https://www.ringover.co.uk/blog/practical-guide-get-started-phone-system):10 steps to set up your business phone system, switchboard, voice message, IVR... and everything you need to know to get started. - [Answer rate, NPS…which customer service call indicators should I track?](https://www.ringover.co.uk/blog/answer-rate-nps-which-customer-service-call-indicators-track):What are the key customer service indicators to track? Everything you should know about NPS, First Call Resolution, Average Call Duration and more. - [IVR System For Small Businesses: Is It a Good Option?](https://www.ringover.co.uk/blog/interactive-voice-response-for-small-businesses):Why should small businesses use an interactive voice response? - [Ringover takes on the UK and Ireland with new startup-friendly plan](https://www.ringover.co.uk/blog/ringover-launches-startup-booster-in-the-uk-and-ireland):RingOver just announced that qualifying startups in the UK and Ireland can subscribe to its new plan Ringover Startup Booster, giving them access to its feature-packed cloud phone service at pricing of up to 40% off. - [Mastering technologies and tech culture:](https://www.ringover.co.uk/blog/tech-the-diy-culture):We've heard a lot about GDPR these past months. Companies have had to put themselves in compliance with the new General Data Protection Regulation. - [8 good reasons to dematerialise your customer service phone system](https://www.ringover.co.uk/blog/8-good-reasons-to-dematerialise-your-customer-service-phone-system):Deployment, flexibility...dematerialised telephony is an advantage for your customer service. Discover 8 reasons to switch to a cloud telephony service. - [9 good reasons to dematerialise your sales team's calls](https://www.ringover.co.uk/blog/9-good-reasons-to-dematerialise-your-sales-team-s-telecom):Your sales team still uses landlines and your telephony isn't yet dematerialised? Here are 9 good reasons to make the change. - [9 good reasons to dematerialise your phone system](https://www.ringover.co.uk/blog/9-good-reasons-to-dematerialise-your-phone-system):How to structure your telephony? Hesitating between a virtual phone system and a classic service? Here are 9 key questions to help you decide. - [Managing your sales team at a distance: 5 golden rules](https://www.ringover.co.uk/blog/how-do-you-manage-your-sales-team-from-a-distance):How to manage a multi-locational sales team: discover 5 golden rules for managing your salespeople from a distance. - [How to recruit the best talent for your customer service](https://www.ringover.co.uk/blog/how-to-recruit-the-best-talent-for-your-customer-service):Recruitment is a strategic point for your customer service! Discover indispensible qualities for recruiting the best talent. - [Business telecom fraud: everything you need to know](https://www.ringover.co.uk/blog/all-you-need-to-know-about-business-telecom-fraud):Find here all indications of business telephony fraud. All you need to know about phone line piracy. - [8 techniques to reduce wait time for your customer service](https://www.ringover.co.uk/blog/8-techniques-to-reduce-wait-time-for-your-customer-service):Time spent waiting to speak to an agent is customer service's worst enemy. It creates frustration and tarnishes your company's image. - [Lead revival: sign your prospects every time!](https://www.ringover.co.uk/blog/sales-follow-up-how-do-you-sign-your-prospects-every-time):What's the recipe for signing a lead? Dead leads, calls back...we've provided you the 3 pillars of a strategy for effective lead revival. - [What’s the Difference Between Voip and Webrtc? | Ringover](https://www.ringover.co.uk/blog/what-s-the-difference-between-voip-and-webrtc):If WebRTC is recent, VoIP telephony has existed for many years. But what's the real difference between these two technologies? - [Customer Service Skills: 10 guidelines to succeed | Ringover](https://www.ringover.co.uk/blog/the-10-golden-rules-for-a-quality-customer-service):Your customer service is the window into your company: each call received from your clients or prospects is an opportunity to shine. - [Structuring your sales team: chasers and closers](https://www.ringover.co.uk/blog/structuring-in-2-steps-the-key-to-your-sales-team-s-success):Organise your sales teams for success! Discover the advantages of two-step structuring and our tips for putting it in place. - [The right to disconnect: how to really put it into practise](https://www.ringover.co.uk/blog/burnout-the-epidemic-of-the-century):Discover the subtleties of the El Khomri law (Work law) concerning the right to disconnect, as well as our tips for applying it in your company. - [5 ways to reward and motivate your sales lead](https://www.ringover.co.uk/blog/5-ways-to-reward-your-sales-prospectors):Choose the right way to reward your sales lead chasers. Recognition by managers is key for motivating your collaborators! - [Sales prospection: 7 errors to avoid at all costs](https://www.ringover.co.uk/blog/sales-prospecting-the-7-mistakes-to-avoid):In the prospection phase? Discover the 7 mistakes to avoid at all costs in sales prospection to improve your seeking out of sales leads. - [4 winning strategies for speaking to your clients at the right moment](https://www.ringover.co.uk/blog/4-winning-strategies-for-talking-to-your-clients):What's the best way to facilitate contact with your clients? Discover ideal situations for renewing ties with your leads. - [Client relations: the phone remains an indispensable tool](https://www.ringover.co.uk/blog/talking-to-your-clients-or-the-importance-of-the-phone-in-customer-relations):Communicating with your clients with a live voice is key for improving their satisfaction. Discover 6 good reasons to implement the phone in your client relations. - [From a classic phone line (RTC) to VoIP telephony](https://www.ringover.co.uk/blog/from-rtc-to-ip-telecom):After more than a century of service, ARCEP (Regulatory Authority for Electronic Communications and Posts) has announced the progressive removal of analogue telephony (RTC). What are the reasons for this development? - [Blog site map to discover recommended articles | Ringover](https://www.ringover.co.uk/blog/sitemap):Blog site map to discover recommended articles - [Contact Centre Integrations: How They Connect to a CRM | Ringover](https://www.ringover.co.uk/blog/contact-centre-integration):Contact centre integrations are all about improving customer experience & increasing cross-selling. Know how your business can take advantage of the integration - [Receive SMS online UK | Simple to use and safe | Ringover](https://www.ringover.co.uk/blog/receive-sms-online):How to receive SMS online UK? Want to know how to get a UK number for free? Run your business with free VoIP numbers- Know more. - [How to make a conference call | Ringover](https://www.ringover.co.uk/blog/how-to-make-conference-call):How to set up a conference call using a VoIP phone? Can conference calls be used to solve issues faster and efficiently? Know more. - [VoIP Number explained: What is it? | Ringover](https://www.ringover.co.uk/blog/voip-number):What is a VoIP Number? How can businesses save money and smoothen operations by getting a toll-free VoIP number? - [Inbound Call Centre: what is it? [FAQs & Tips] | Ringover](https://www.ringover.co.uk/blog/inbound-call-centre):Inbound call centers: The key differences between inbound & outbound call centers + How to set up an inbound call center for your business within minutes - [Top 6 Best Call Tracking Software UK for Lead Generation | Ringover](https://www.ringover.co.uk/blog/call-tracker):Which is the best call tracking software for lead generation? Benefits of using call tracking software. Features, price and more. - [eMail Providers for professionals & business [Complete Guide] | Ringover](https://www.ringover.co.uk/blog/email-providers):Discover how to create a good business email address to grow your company. Select the best professional emails out of these options. - [How to Leave a Voicemail Without Calling Someone Else's Phone - UK | Ringover](https://www.ringover.co.uk/blog/how-to-leave-a-voicemail-without-calling):Want to know how to leave a voicemail without calling the phone? Learn all about ringless voicemail campaigns through software, carriers or apps - [Simultaneous Ringing: How to Forward Calls to Multiple Phones | Ringover](https://www.ringover.co.uk/blog/simultaneous-ringing):With simultaneous ringing, you never have to miss a quality lead. Learn how to set up simultaneous ringing and the advantages - [iFax online for free [no credit card] | Best tools | Ringover](https://www.ringover.co.uk/blog/fax-online-for-free):Want to send a fax online for free with no credit card? Discover some of the popular online fax service providers, and use internet fax to improve your business - [VoIP adapter UK: Establish the connection between two voip phones | Ringover](https://www.ringover.co.uk/blog/voip-adapter-uk):How do VoIP phones work? Do you need special VoIP phones? Learn how to set up an online VoIP solution for your small business - [VoIP Caller Definition: What is it? | Ringover](https://www.ringover.co.uk/blog/voip-caller):What is a VoIP caller? How can you set up an online business phone system? Discover how your business can benefit from VoIP phones - [Sales Cadence meaning: what it is and why it is important | Ringover](https://www.ringover.co.uk/blog/sales-cadence):How do you create a winning sales cadence for your business? Here is a blue-print of sales cadence that will lead you to success - [Strategies to increase sales with effective techniques and tips | Ringover](https://www.ringover.co.uk/blog/increase-sales):Want to know how to increase sales using proven techniques and tips? Read on to discover a blueprint to increase sales volumes - [Artificial Intelligence for Business: best examples | Ringover](https://www.ringover.co.uk/blog/artificial-intelligence-for-business):Can using AI in business help improve your workflow & productivity? 87% of global companies believe so. Learn to leverage the power of AI in your business - [AI Customer Service: Why you need it? Guide and Benefits | Ringover](https://www.ringover.co.uk/blog/ai-customer-service):Can AI customer service solutions deliver a better customer experience? Discover how to deploy an AI-powered solution in your contact centre - [What is conversation analysis? Examples | Ringover](https://www.ringover.co.uk/blog/conversation-analysis):How can you use conversation analysis in your business? What are the advantages of using conversation analysis tools? Find the best tools here - [Video Call Online: How Do I Make It For Free? | Ringover](https://www.ringover.co.uk/blog/video-call):How can you take advantage of video calls for your small business? Discover the best video call software and how to make free calls - [IP Telephony: What is it? Top Businesses Use Cases and 18 Providers](https://www.ringover.co.uk/blog/ip-telephony):IP telephony uses the internet to transmit voice data. With IP telephony, conversations are transformed into data packets that zoom across the internet, making communication more flexible and, often, more cost-effective. - [Call Waiting Meaning: How do I activate this function? | Ringover](https://www.ringover.co.uk/blog/call-waiting):How can the call waiting feature improve your customer service and increase your productivity? Here is a guide to call waiting - [Ringover Alternatives: How Do They Compare in the UK?](https://www.ringover.co.uk/blog/ringover-alternatives-uk):There are many other options available but Ringover remains the most preferred VoIP service provider for many companies. - [Customer Acquisition Strategy: Guide, techniques & tips to drive sales | Ringover](https://www.ringover.co.uk/blog/customer-acquisition-strategies):What are the best customer acquisition strategies? How can you take advantage of various customer acquisition channels? Get answers to all your questions - [Customer Communication Management Guide: benefits of effective CCM | Ringover](https://www.ringover.co.uk/blog/customer-communication-management):What is a customer communication management solution? How is it different from a CRM? Discover the CCM trends to watch out for - [UCaaS definition: the definitive guide to Unified Communications | Ringover](https://www.ringover.co.uk/blog/ucaas):Why is a Unified Communications as a Service (UCaaS) provider important for your business? Discover the advantages & disadvantages - [Customer Loyalty: What Is It? Top Techniques and Strategies | Ringover](https://www.ringover.co.uk/blog/customer-loyalty):Customer loyalty is the unconscious or conscious attachment of a customer to one brand over another. - [7 TOP Sales Management Software To Help Your Team Sell Smarter | Ringover](https://www.ringover.co.uk/blog/business-management-software):Business management software allows a company to efficiently and effectively track customer relationships from the beginning of their customer journey to conversion. Here are the 7 top sales management software. - [VoIP vs. Landline: Which One Is More Reliable? | Ringover](https://www.ringover.co.uk/blog/voip-vs-landline):VoIP vs landline- What are the advantages and disadvantages? Learn everything about VoIP & landline to make an informed choice. - [UCaaS vs CCaaS: Differences, Similarities & When to Use](https://www.ringover.co.uk/blog/ucaas-vs-ccaas):UCaaS Vs CCaaS: What is the difference between Unified Communications as a Service (UCaaS) and Contact Center as a Service (CCaaS)? Choose the right one for you - [UCaaS vs VoIP explained: Which one is best for your business | Ringover](https://www.ringover.co.uk/blog/ucaas-vs-voip):UCaaS vs VoIP – what are the key differences and similarities? Proven tips to choose the best solution for your business. - [Contact Centre as a Service (CCaaS): benefits and complete guide | Ringover](https://www.ringover.co.uk/blog/ccaas):Planning to move to CCaaS (Contact Center as a Service)? Here is a list of features you must look for and key benefits you get you get in a CCaaS - [Sales Closing: Effective Techniques to Seal the Deal | Ringover](https://www.ringover.co.uk/blog/sales-closing):How to close a sale is difficult and requires certain techniques so the sales closing is successful. Sales closing is the last step before conversion. - [What is Cold Calling? | Ringover](https://www.ringover.co.uk/blog/cold-calling-definition):Cold calling is a sales solicitation technique from businesses to clients who haven't previously had contact with the business. Even though cold calling generally refers to phone outreach, it can also refer to other ways of contacting prospects. - [Omnichannel Communication: What Is It and Why It Is Important? | Ringover](https://www.ringover.co.uk/blog/omnichannel-communication):Omnichannel communication is when a company uses multiple communication channels simultaneously and consistently to offer a seamless experience to customers. - [Cold Calling Scripts With Templates | Ringover](https://www.ringover.co.uk/blog/cold-calling-scripts):To successfully capture a prospect’s interest during a cold call, preparation is key. That’s why a good phone script is an important tool for successful prospecting. - [Sales Coaching: What is it? A Complete Guide to Sales Enablement | Ringover](https://www.ringover.co.uk/blog/sales-coaching):Sales coaching is the training of sales people to develop their professional skills. This is a long-term process and provides a framework including work methods and advice. - [How Multilingual Call Centre Works + AI Benefits](https://www.ringover.co.uk/blog/multilingual-call-center):A multilingual call center is a customer service or support center that caters to customers who speak different languages. - [Blog site map to discover recommended articles (2) | Ringover](https://www.ringover.co.uk/blog/sitemap-2):Find the best tips on various topics related to telephony, prospecting and artificial intelligence applied to communication for professionals. - [Top 12 Meeting Transcription Software and Tools for 2025 | Ringover](https://www.ringover.co.uk/blog/meeting-transcription):Meeting transcriptions give users quick access to key points, quotes, and decisions, simplifying their follow-up and usage. # https://www.ringover.co.uk/blog ## Blog Categories - [Staffing & Recruiting](https://www.ringover.co.uk/blog/recruiting):Discover the latest news on recruiting and staffing and its business applications, especially how to improve your firm's operations and efficiency. - [Call center](https://www.ringover.co.uk/blog/call-center):Having a CRM phone integration tracks interactions with clients, providing a complete history and leading to better customer experience and improved performance. - [Sales prospecting](https://www.ringover.co.uk/blog/sales-prospecting):Discover our top tips on phone prospecting and how you can optimize it to find leads, boost your sales process, and build strong customer relationships. - [VoIP](https://www.ringover.co.uk/blog/voip):Explore expert tips on optimizing your telephony setup with VoIP. Learn how to efficiently manage your phone switchboard and boost business communication. - [Customer service and VoIP](https://www.ringover.co.uk/blog/customer-service-and-voip):Discover best practices and expert tips to enhance your customer service with VoIP. Improve satisfaction, efficiency, and communication quality. - [Remote work and VoIP](https://www.ringover.co.uk/blog/remote-work-and-voip):A selection of articles on remote working, its evolution and the way that VoIP and the Cloud are contributing to making it more accessible to everyone. - [Business phone system](https://www.ringover.co.uk/blog/business-phone-system):Everything professionals need to know about VoIP telephony for business: benefits, best practices for optimization, and how this technology is evolving. - [Artificial Intelligence](https://www.ringover.co.uk/blog/artificial-intelligence):Discover the latest blog articles on AI and its business applications, especially how it can improve the operations of your call and contact centres. - [AI Agents](https://www.ringover.co.uk/blog/ai-agents):Discover how AI Agents, combined with automatic speech recognition, streamline business processes, boost productivity, and enhance customer engagement. ## Blog Articles - [Master Mock Call for Sales: Realistic Scenarios to Boost Your Closing Skills](https://www.ringover.co.uk/blog/mock-call):Our step-by-step mock call guide helps sales pros practice scenarios, build confidence, and refine their skills to close more deals and increase revenue. - [10 Best Talkdesk Alternatives for Business](https://www.ringover.co.uk/blog/talkdesk-alternatives):Compare the top 10 Talkdesk alternatives by price, features, and usability to find the perfect contact centre solution for your enterprise business. - [Effective Call Centre Coaching: Tips to Train and Motivate Agents](https://www.ringover.co.uk/blog/call-centre-coaching):Unlock agent potential and boost performance with our ultimate guide to call centre coaching, packed with actionable strategies for managers and sales agents. - [Effective Insurance Sales Training for Agents to Boost Their Commissions](https://www.ringover.co.uk/blog/insurance-sales-training):Discover the insurance sales training tactics and technology top agents use to master prospecting, handle objections, and dramatically increase revenue. - [Top 15 Sales Training Methodologies to Improve Your Team’s Performance](https://www.ringover.co.uk/blog/sales-training-methodologies):Explore 15 proven sales training methodologies designed to boost your sales team's performance, enhance skills, and drive predictable revenue growth. - [Master Sales Pitch Training: Techniques to Close More Deals in 2026](https://www.ringover.co.uk/blog/sales-pitch-training):Master sales pitch training: Learn to craft authentic, buyer-focused pitches that build trust, overcome objections, and close deals in today's digital landscape. - [Real Estate Sales Training: Techniques and Tips to Boost Your Sales in 2026](https://www.ringover.co.uk/blog/real-estate-sales-training):Close more deals and boost your sales performance with our guide to the top real estate sales training programs for new and experienced real estate agents. - [Sales Negotiation Training: Master Techniques to Win More Deals in 2026](https://www.ringover.co.uk/blog/sales-negotiation-training):Boost your team’s sales with effective sales negotiation training strategies that deliver up to 466% ROI and drive higher revenue–learn how today. - [Sales Call Training: Proven Techniques to Close More Deals in 2026](https://www.ringover.co.uk/blog/sales-call-training):Master the art of sales call training with proven techniques for preparation, communication, and follow-up–powered by AI tools like Ringover Empower. - [AI Live Agents Explained: Transforming Customer Service in 2025](https://www.ringover.co.uk/blog/live-ai-agent):Discover AI live agents: Revolutionise customer service with 24/7 human-like support, contextual intelligence, and seamless scalability for businesses. - [12 Proven Ways to Attract Customers in Business](https://www.ringover.co.uk/blog/how-to-attract-customers-in-business):Learn 12 proven techniques on how to attract customers in business, from AI sales tools to omnichannel communication, and grow your business smarter. - [Staffing Automation in 2026: Tools, Benefits, and How to Get Started](https://www.ringover.co.uk/blog/staffing-automation):In this article, we’ll explore what staffing automation really means, its benefits, and the top tools you can use to enhance your recruiting operations. - [How to Start a Customer Service Staffing Agency: Complete Guide for 2026](https://www.ringover.co.uk/blog/customer-service-staffing-agency):A customer service staffing agency connects businesses with skilled support agents to handle customer inquiries, resolve issues, and create a good experience. - [Best SaaS Recruitment Platforms for High-Volume Hiring in 2025](https://www.ringover.co.uk/blog/saas-recruitment-platform):Elevate your 2025 high-volume hiring with our top SaaS recruitment platform picks, featuring AI, automation, omnichannel communication, and scalable solutions. - [How to Start a Nursing Staffing Agency in the UK](https://www.ringover.co.uk/blog/how-to-start-a-nursing-staffing-agency):Discover how to start a nursing staffing agency with our complete step-by-step guide to launch your business successfully. - [Top 7 Types of Coaching in the Workplace Explained](https://www.ringover.co.uk/blog/types-of-coaching):In this comprehensive guide, let's explore the most relevant types of coaching to support companies in their current challenges by analyzing their characteristics. - [Chrome Click-to-Call: The Complete Guide to One-Click Calling](https://www.ringover.co.uk/blog/chrome-click-to-call):Boost sales velocity with Ringover's Chrome click-to-call extension: instant dialling, CRM integration, and productivity hacks for high-performing teams. - [10 Proven Strategies to Generate Commercial Real Estate Leads](https://www.ringover.co.uk/blog/real-estate-leads):Discover 10 effective methods for commercial real estate lead generation, including AI insights, cold calling, and SMS campaigns to boost conversions. - [8 Insurance Renewal Tips: How to Improve Retention Rates](https://www.ringover.co.uk/blog/insurance-renewals):Discover 8 proven strategies to boost insurance policy renewals, enhance client retention, and drive sustainable growth for your agency over the long term. - [5 Ways Automated Text Messages Improve Customer Communication](https://www.ringover.co.uk/blog/automated-text-messages):Discover our step-by-step guide to automated text messages for marketing success, boosting engagement with 98% open rates, personalisation, and Ringover's advanced tools. - [How Sales Support Drives Revenue and Boosts Team Efficiency](https://www.ringover.co.uk/blog/sales-support):Discover 5 essential reasons to adopt sales support for streamlining processes, boosting productivity, and driving revenue growth in your sales team. - [How SMS Drip Campaigns Boost Engagement and Conversions](https://www.ringover.co.uk/blog/sms-drip-campaigns):Discover the ultimate guide to SMS drip campaigns: automate text marketing for 98% open rates, nurture leads, boost conversions, and drive ROI with expert tips and examples. - [15 SMS Workflow Strategies to Automate Client Communication](https://www.ringover.co.uk/blog/sms-workflow):Discover 15 proven SMS workflow automation strategies to save time, boost engagement, and drive revenue with Ringover's intuitive platform. - [What is a Progressive Dialler? Key Features & Benefits Explained](https://www.ringover.co.uk/blog/progressive-dialler):Discover the key differences between progressive and power diallers to optimise outbound sales efficiency and choose the best fit for your team with Ringover. - [Top 10 eVoice Alternatives for Smarter Business Calling](https://www.ringover.co.uk/blog/evoice-alternatives):If your teams are juggling customer calls, sales outreach, or international expansion, your business may find more success with an eVoice alternative. - [What is Contact Center Automation? 5 Strategies to Boost Efficiency, CX & Reduce Costs](https://www.ringover.co.uk/blog/contact-center-automation):Discover how contact centre automation uses AI chatbots, intelligent routing, and predictive analytics to enhance customer experience and boost agent productivity. - [The Ultimate Guide to No Code Chatbot Builder Tools for Easy Bot Creation](https://www.ringover.co.uk/blog/no-code-chatbot-builder):In this article, we’ve listed the 7 best no code chatbot builders so you can easily compare them to understand which is the best option for your business. - [Top 10 Zoom Phone Alternatives for Seamless Communication](https://www.ringover.co.uk/blog/zoom-alternatives):In this article, we present the 10 best Zoom alternatives for businesses, with tools designed to fit different communication and collaboration needs. - [Voicebots Explained: How They Work and Why Businesses Use Them](https://www.ringover.co.uk/blog/voicebot):Discover how voicebots and callbots are becoming part of teams’ everyday routines, helping them improve the experience they deliver to their customers. - [15 Top AI Assistants for Business](https://www.ringover.co.uk/blog/ai-assistant):Discover the 15 best AI assistants to improve customer service and sales in 2026. Boost your productivity with these innovative, easy-to-integrate solutions. - [Training Coaching 101: A Guide to Improving Skills and Performance](https://www.ringover.co.uk/blog/training-coaching):Discover our step-by-step guide to training coaching for staffing and sales pros, including AI tools that support rapid and effective learning methods. - [Career Coaching Explained: What It Is and How It Can Help You Succeed](https://www.ringover.co.uk/blog/career-coaching):Whether you are navigating your first role, seeking a career transition, or aiming for executive advancement, career coaching can help you find success. - [The Ultimate Guide to Discovery Calls: Tips to Connect and Qualify Leads](https://www.ringover.co.uk/blog/discovery-call):In this guide, we explore what makes a successful discovery call: framing, proven strategies, conversation structure, posture, and more tips to set up a closed deal. - [Mastering the Sales Speech: 4 Tips to Engage and Convert Prospects](https://www.ringover.co.uk/blog/sales-speech):Master the art of sales speech with AI-powered insights, proven techniques, and real-life scripts to improve conversion and build lasting client relationships. - [AI Business Coaching Strategies to Boost Call Center ROI](https://www.ringover.co.uk/blog/business-coaching):Discover AI business coaching tactics that skyrocket call center ROI with real-time feedback, conversation intelligence, and automated workflows for superior performance and efficiency. - [Vonage Pricing, Plans, & Feature Breakdown](https://www.ringover.co.uk/blog/vonage-pricing):Discover 2025 Vonage pricing insights and use our savings calculator to compare with Ringover US's AI-powered VoIP, saving 50-75% on transparent, feature-rich plans. - [A Complete Guide to Recruitment Coaching for Hiring Success](https://www.ringover.co.uk/blog/recruitment-coaching):Discover AI recruitment coaching tactics staffing leaders can't ignore, reducing time-to-hire by 40% and boosting performance with data-driven insights from Ringover. - [Top HR Chatbots of 2026: Automate Recruitment, Onboarding & Support](https://www.ringover.co.uk/blog/chatbot-hr):Save time and enhance the employee experience with HR chatbots from Ringover. Discover how AI assistants are revolutionizing human resources management in 2026. - [Omnichannel Platform Deployment: What You Need to Know](https://www.ringover.co.uk/blog/omnichannel-platform):As communication touchpoints multiply, businesses can implement an omnichannel platform to ensure consistency for clients. Meet your customers where they are! - [The 5 Best AI Chatbot Builders for Customer Support and Automation](https://www.ringover.co.uk/blog/chatbot-builder):Discover the top chatbot builders, key selection criteria, and how Ringover’s AI Assistant has a smart approach to automating conversations with ease. - [Master Customer Care on WhatsApp: Essential Guide for 2026](https://www.ringover.co.uk/blog/whatsapp-for-customer-care):WhatsApp for customer care is a useful customer service tool, allowing businesses to provide the rapid responses customers want. Learn more in this article. - [Understanding ISDN: Benefits, Functions, and Real-World Applications](https://www.ringover.co.uk/blog/isdn):Designed to unify voice, data, and even video through a single infrastructure, ISDN introduced an integrated telecommunications infrastructure in the 1970s. - [15 Strategies to Boost Customer Service Automation Efficiency and CX](https://www.ringover.co.uk/blog/customer-service-automation):Customer service automation improves efficiency and customer satisfaction. But what tools are needed to implement it effectively? Discover how Ringover helps. - [Effective Call Centre Strategies to Drive Productivity and Customer Satisfaction](https://www.ringover.co.uk/blog/call-center-strategy):A strong call centre strategy is essential for companies seeking to improve efficiency, enhance the customer experience, and achieve impactful results. - [Vonage vs. Dialpad: Which Business Phone System Should You Choose?](https://www.ringover.co.uk/blog/vonage-vs-dialpad):Compare Vonage vs Dialpad to find the best business phone system for your needs. Explore features, pricing, and performance before making your decision. - [How Intelligent Agents Work: Features, Uses, and Competitive Advantages](https://www.ringover.co.uk/blog/ai-agent):Discover a new way of working with an AI agent. Let’s explore how an intelligent agent works and the technology behind them. - [What Is Resume Parsing? A Complete Guide for Recruiters and HR Teams](https://www.ringover.co.uk/blog/resume-parsing):The use of AI in staffing and recruiting, including resume parsing, has transformed the industry. But what is resume parsing? We’ll define resume parsing and its benefits in this article. - [The Talent Lifecycle Explained: From Attraction to Retention](https://www.ringover.co.uk/blog/talent-lifecycle):Understanding the talent lifecycle stages empowers leaders create a strategy that aligns with business objectives while fostering a strong company culture. - [How Artificial Intelligence Is Shaping the Energy Sector in 2026](https://www.ringover.co.uk/blog/ai-for-energy):AI for energy is already transforming production, distribution, and customer relations. But what are the tangible benefits for industry players and end customers? - [How AI Is Transforming the Travel and Tourism Industry](https://www.ringover.co.uk/blog/ai-in-travel-and-tourism):AI in travel and tourism is reshaping how businesses in this sector interact with their customers and manage operations. But how exactly is this happening? - [Customer Feedback Strategies: Tips to Enhance Customer Satisfaction](https://www.ringover.co.uk/blog/customer-feedback):Customer feedback plays a key role for organisations aiming to provide the best service or product to their clients and build strong, lasting customer relationships. - [15 Practical Uses of Artificial Intelligence in Daily Life](https://www.ringover.co.uk/blog/examples-of-ai-in-everyday-life):Explore a range of real-life examples of AI in daily life: mobility, customer service, e-commerce, healthcare to understand Artificial intelligence’s impact. - [Top 15 Recruitment Database Software in 2025: Compare Features, Pricing & Benefits](https://www.ringover.co.uk/blog/recruitment-database-software):This article explores the top 15 recruitment database software options for 2025, comparing features, pricing, and trends to help you make an informed choice. - [RingCentral vs. Vonage: Which VoIP Solution Is Right for Your Business?](https://www.ringover.co.uk/blog/ringcentral-vs-vonage):Whether you're a startup or a growing enterprise, comparing RingCentral vs Vonage is key to making an informed choice that suits your needs and budget. - [Top 10 Real Estate CRM Software](https://www.ringover.co.uk/blog/real-estate-crm-software):A real estate CRM software is an all-in-one platform designed for professionals in the property sector and helps improve efficiency and performance. - [On-Call Answering Service](https://www.ringover.co.uk/blog/on-call-answering-service):Discover why your business needs an on-call answering service and explore key principles to structure it effectively and boost customer satisfaction. - [Dialpad vs RingCentral](https://www.ringover.co.uk/blog/dialpad-vs-ringcentral):Compare Dialpad vs RingCentral to find the right cloud phone system for your business. Explore pricing, features, and usability in this detailed guide. - [Artificial Intelligence and Real Estate Challenges in 2025](https://www.ringover.co.uk/blog/artificial-intelligence-and-real-estate):Artificial intelligence and real estate now form an essential duo, deeply transforming industry practices. But how is this transformation taking place? - [Real Estate Customer Service](https://www.ringover.co.uk/blog/real-estate-customer-service):Actionable strategies to improve real estate customer service: identifying customer expectations to building loyalty and maintaining meaningful, long-term connections. - [LLM-Chatbots: definitions, guide and benefits](https://www.ringover.co.uk/blog/llm-chatbot):Discover how an LLM chatbot can transform your customer interactions: How it works, how to build one, common mistakes to avoid… and the keys to creating a truly intelligent assistant. - [Chatbot solution: the 10 best chatbot creation tools](https://www.ringover.co.uk/blog/chatbot-solution):Choosing the right chatbot solution can transform your customer interactions. Discover the best AI platforms and their strengths for creating a truly relevant assistant. - [AI Personalisation: challenges and benefits](https://www.ringover.co.uk/blog/ai-personalisation):Discover how AI personalisation is transforming the customer experience: challenges to overcome, tools to adopt, concrete examples, and benefits to gain for your business. - [Insurance prospecting: Learn how to approach prospects](https://www.ringover.co.uk/blog/insurance-prospecting):Discover how to optimise your insurance prospecting thanks to effective methods, suitable tools, and concrete advice to find and convince new clients. - [Medical Chatbot: Definition and Uses of AI in Healthcare](https://www.ringover.co.uk/blog/medical-chatbot):In this article, let’s explore how a medical chatbot and AI in healthcare can improve the patient experience and ease the workload of healthcare professionals. - [Customer Loyalty in Insurance: 10 Strategies that Work](https://www.ringover.co.uk/blog/customer-loyalty-in-insurance):Boost customer loyalty in insurance with effective strategies and tools to build strong, lasting relationships with your policyholders and improve retention. - [RingCentral Pricing, Plans, & Feature Breakdown](https://www.ringover.co.uk/blog/ringcentral-pricing):Explore RingCentral pricing to find the right plan for your business, from startups to enterprises. Discover flexible options tailored to your communication needs. - [10 Proven Strategies for Staffing Agency Growth in 2025](https://www.ringover.co.uk/blog/staffing-agency-growth):As we step into 2025, we’re seeing significant staffing agency growth, fueled by technological advancements, shifting workforce demographics, and evolving market dynamics. - [What Does a Staffing Agency Do?](https://www.ringover.co.uk/blog/what-does-a-staffing-agency-do):If you're navigating the intricate world of job hunting or trying to fill vacancies in your business, you may have encountered the term staffing agency. But what does a staffing agency do? - [Gong.io Pricing, Plans, & Feature Breakdown](https://www.ringover.co.uk/blog/gong-pricing):Understanding Gong’s pricing and its product range is particularly complicated because Gong doesn’t provide pricing information on their website. - [Predictive Dialler vs. Parallel Dialler](https://www.ringover.co.uk/blog/predictive-dialer):Can a predictive dialer enhance your sales volume & increase customer satisfaction? Learn what a predictive dialer is and how it can help improve productivity - [Understanding Call Flow: Best Practices for Optimizing Business Communication](https://www.ringover.co.uk/blog/call-flow):Call flow is essential for customer interactions over the phone, acting as a map that directs incoming calls so the customer receives what they need. - [7 Tips to Work on the Move Successfully](https://www.ringover.co.uk/blog/work-on-the-move):Ensure service continuity while working on the move during business trips or field assignments. Discover tools and tips for staying productive wherever you are. - [Top 7 Zendesk Integrations on the Zendesk Marketplace](https://www.ringover.co.uk/blog/zendesk-integration):Discover the 7 best Zendesk integrations to streamline workflows, boost productivity, and elevate customer service across your business operations. - [The 10 Top Affiliate Programs to Increase Your Income](https://www.ringover.co.uk/blog/best-affiliation-programs):The table of the best affiliate programs: 1. Ringover 2. CJ Affiliate 3. Hostinger 4. Amazon 5. eBay 6. SEMRush 7. Fiverr 8. Moment 9. ClickBank 10. FlexOffers - [Dialpad Pricing, Plans, & Feature Breakdown](https://www.ringover.co.uk/blog/dialpad-pricing-plans):Explore Dialpad pricing plans in detail to see what option is the right fit for your business communication needs. Compare features, costs, and value easily. - [What Is a Q&A Chatbot?](https://www.ringover.co.uk/blog/faq-chatbot):A FAQ chatbot is an AI-powered virtual assistant designed to automate customer support by independently addressing frequently asked questions (FAQs). - [Talent Pipeline Explained: What It Is and Why It Matters](https://www.ringover.co.uk/blog/talent-pipeline):In today's fast-paced and competitive job market, having a robust talent pipeline is more important than ever for the long-term success of any organisation. - [Conversational Agent vs. Chatbot: Key Differences Explained](https://www.ringover.co.uk/blog/conversational-agent):Conversely, conversational agents, which are more advanced chatbots, use sophisticated technologies such as NLP and machine learning, enabling them to grasp and interpret user intentions in a more refined manner. - [Phone Call Bot Explained: Top Use Cases and Benefits](https://www.ringover.co.uk/blog/phone-call-bot):Discover what makes a phone call bot successful and how to leverage it for improved performance. - [Establishing the Connection Between Two VoIP Phones with an Adapter in the UK](https://www.ringover.co.uk/blog/voip-adapter-uk):How do VoIP phones work? Do you need special VoIP phones? Learn how to set up an online VoIP solution for your small business - [Customer Communication Management Guide: benefits of effective CCM](https://www.ringover.co.uk/blog/customer-communication-management):What is a customer communication management solution? How is it different from a CRM? Discover the CCM trends to watch out for - [8 Techniques to Improve Business Communication](https://www.ringover.co.uk/blog/business-communication-techniques):Discover 8 effective business communication techniques to effectively improve interactions, optimise collaboration, and strengthen your company’s image. - [Mastering Multichannel Communication: Benefits & Key Strategies](https://www.ringover.co.uk/blog/multi-channel-communication):By embracing multi-channel communication, businesses can connect with their customers in their preferred spaces, thereby enhancing the customer's journey with the brand. - [15 Best Generative AI Tools to Boost Your Productivity](https://www.ringover.co.uk/blog/ai-productivity):Discover how AI boosts productivity by streamlining task management, automating workflows, and transforming the way businesses operate and achieve goals. - [How to Choose a Business Phone System](https://www.ringover.co.uk/blog/choosing-a-business-phone-system):If you're pondering how to choose a business phone system, this guide will walk you through the essential factors to consider when selecting one. - [10 Ways Recruiters Can Use WhatsApp For Recruiting Candidates](https://www.ringover.co.uk/blog/whatsapp-for-recruiting):We'll cover the advantages of using WhatsApp for recruitment and provide practical tips on integrating it into your hiring practices, ensuring you have all the information needed to effectively employ WhatsApp in recruiting candidates. - [AI Cold Calling: A New Way of Selling in 2025](https://www.ringover.co.uk/blog/ai-cold-calling):AI in cold calling is revolutionising how sales teams interact with prospects, making the approach more efficient, personalised, and effective. - [Cloud-Based Recruitment Software for Seamless Recruiting](https://www.ringover.co.uk/blog/recruiting-software):Ultimately, the best recruiting software is one that aligns with your organisation's unique needs, budget, and hiring strategies. - [International Phone Numbers & Country Codes](https://www.ringover.co.uk/blog/international-phone-numbers):The first part of an international phone number is the country code, sometimes called an international country code. - [CloudCall Pricing, Plans, & Feature Breakdown](https://www.ringover.co.uk/blog/cloudcall-pricing-plans):To help you understand whether CloudCall will bring you a worthwhile ROI, we’ve put together this in-depth guide to CloudCall pricing. - [Top 16 AI Recruiting Platforms and Tools of 2025](https://www.ringover.co.uk/blog/ai-recruitment-platform):This article will explore the top 16 AI recruitment platforms for 2025, spotlighting their primary features, advantages, and practical applications. - [12 Tips for Excellent Retail Customer Service](https://www.ringover.co.uk/blog/customer-service-in-retail):Discover how to optimise your customer service in retail to retain clients, boost their satisfaction, and enhance your company’s performance. - [10 Best Alternatives to Odoo in 2025](https://www.ringover.co.uk/blog/odoo-alternatives):Discover the best Odoo alternatives and their key features so you can choose the best option for your business. - [What Is Consumer Behaviour: Analysis & Examples](https://www.ringover.co.uk/blog/customer-behaviour):Tracking customer behaviour contributes to developing targeted marketing strategies and improving the customer experience. - [What Is Workforce Management (WFM)?](https://www.ringover.co.uk/blog/workforce-management):Workforce management (WFH) allows companies to optimise the management of their staff by combining flexibility and efficiency. - [Securing and Maintaining Customer Trust: 7 Effective Strategies](https://www.ringover.co.uk/blog/customer-trust):Let’s look at the most effective methods for developing and maintaining customer trust: the foundation for any company striving for excellence. - [Call Volume in Call Centre: Tips and Tools for Reducing It](https://www.ringover.co.uk/blog/call-volume):Learn how to manage high call volume efficiently to boost customer satisfaction by balancing speed, quality, and streamlined communication processes. - [12 Best Staffing Software Companies](https://www.ringover.co.uk/blog/staffing-software-companies):Staffing software companies help streamline recruitment, job tracking, and employee management with powerful tools designed to boost hiring efficiency and success. - [How to Define a Strong Net Revenue Retention (NRR) in B2B SaaS](https://www.ringover.co.uk/blog/net-revenue-retention):NRR is a key indicator for B2B SaaS companies, as it measures their ability to retain and grow net revenue despite cancellations or price adjustments. - [10 Best Cloud-Based Telephony Solutions](https://www.ringover.co.uk/blog/cloud-telephony):Cloud telephony, also known as hosted telephony or cloud calling, is a phone system hosted over the internet instead of traditional telephone lines. - [Chatbot vs. Conversational AI](https://www.ringover.co.uk/blog/conversational-chatbot):Conversational chatbots, operating via text or voice on various platforms, simulate human conversations to respond and inform in an automated and contextual manner. - [The 10 Best AI Voice Chatbot to Automate Your Customer Relations](https://www.ringover.co.uk/blog/voice-chatbot):One of the most innovative and effective tools businesses are leveraging to enhance their customer relations is the voice chatbot. - [The Best 10 AI-based Chatbots in 2025](https://www.ringover.co.uk/blog/ai-chatbot):In today's digital age, the AI chatbot has emerged as a groundbreaking technology, fundamentally changing how we interact with machines. - [10 Best Recruiting Text Message Samples to Attract and Hire Candidates](https://www.ringover.co.uk/blog/recruiting-text-message):Recruiting text messages offer a fast, efficient, and personalized way to connect with candidates and streamline your hiring process from start to finish. - [Talent & Recruiting Acquisition Trends](https://www.ringover.co.uk/blog/talent-acquisition-trends):For talent acquisition professionals, understanding and adapting to talent acquisition trends is essential for attracting, retaining, and developing top talent. - [Best 15 Staffing Software for Recruiting Agencies](https://www.ringover.co.uk/blog/best-staffing-software):For recruiting firms, having the best staffing software is transformative, simplifying the hiring workflow, improving candidate sourcing, and boosting efficiency. - [Top 7 providers to get a business phone number in the UK](https://www.ringover.co.uk/blog/business-phone-number):When you have a VoIP, you’ll be able to connect your business phone number to your Internet-connected devices. Once you’re accessible on different devices and different locations, you'll never miss an important business call. - [The Most Complete Call Centre Software Comparison for 2025](https://www.ringover.co.uk/blog/call-centre-software-comparison):This article conducts a cloud call centre software comparison of the best options available in 2025. - [The 10 Best Convoso Alternatives](https://www.ringover.co.uk/blog/convoso-alternatives):Though Convoso provides a popular power dialler software, it’s worth looking into Convoso alternatives to ensure your teams have the best tool on the market. - [What Is a Softphone Integration?](https://www.ringover.co.uk/blog/softphone-integration):Softphone integration transforms business communications by combining voice services with other critical tools and functionalities. - [What Is an IVR Integration?](https://www.ringover.co.uk/blog/ivr-integration):Explore the benefits of IVR integration and how it can enhance your customer service strategy by streamlining call routing and improving client satisfaction. - [Top 10 Slack Integrations for 2025](https://www.ringover.co.uk/blog/slack-integrations):Discover the top 10 Slack Integrations for 2025. Through these integrations, you can effortlessly manage tasks, share files, schedule meetings, and much more in the Slack interface. - [What Is a SIP Trunk Integration?](https://www.ringover.co.uk/blog/sip-trunk-integration):SIP trunk integration is a cutting-edge technology transforming how businesses manage voice, video calls, and other forms of unified communications. - [Unlocking the Benefits of Click-to-Call for Businesses](https://www.ringover.co.uk/blog/click-to-call):Click-to-call is an innovative feature that allows customers to initiate phone calls with just a click, eliminating the need for manual dialling and making communication instant and effortless. - [The World’s Best-Paid Countries](https://www.ringover.co.uk/blog/worlds-best-paid-countries):Considering 30 of the world’s most in-demand job roles, this study reveals which countries have the highest salaries. - [Top 10 Pipedrive Integrations for 2025](https://www.ringover.co.uk/blog/pipedrive-integrations):From solutions of communication to tools of marketing and analysis, Pipedrive integrations are designed to enhance the productivity of your team and improve the customer experience. - [Ringover Unveils Its Call Summaries Feature](https://www.ringover.co.uk/blog/ringover-unveils-call-summaries-feature):Following the introduction of free call transcripts last April, we're continuing our AI innovations by integrating call summaries into Ringover. - [What Is SaaS Integration?](https://www.ringover.co.uk/blog/saas-integrations):In the rapidly evolving digital world, businesses are increasingly dependent on a wide range of software and SaaS integrations to streamline their operations. - [16 Best Recruiting and Staffing Events in 2026](https://www.ringover.co.uk/blog/recruiting-events):The year 2026 is shaping up to be an exciting time for the staffing and recruitment industry, with a plethora of recruiting events lined up across the United Kingdom. - [Top 10 Recruitment CRM Management Systems for 2025](https://www.ringover.co.uk/blog/recruitment-management-system):A recruitment system or recruitment management system (RMS) offers a digital and at times automated way to manage, organise, and complete core HR tasks. - [The best 10 Vincere CRM Integrations to boost your ROI in 2026](https://www.ringover.co.uk/blog/vincere-integrations):Discover how the top 10 Vincere integrations streamline recruitment by centralising sourcing, interviews, screening, and onboarding for more efficient hiring processes. - [13 Recruitment KPIs to increase efficiency](https://www.ringover.co.uk/blog/recruitment-kpis):Effectively measure your recruitment performance and adjust your strategy by tracking recruitment KPIs. Learn what recruitment metrics to follow and how to track them in this article. - [Phone Numbers to Call in 2026: Best Apps ](https://www.ringover.co.uk/blog/phone-numbers-to-call):Empower your team with real phone numbers to call and convert leads. Discover how VoIP virtual business phone solutions enhance communication and sales. - [Help Desk Ticketing Tools to Try in 2025](https://www.ringover.co.uk/blog/ticketing-tools):Which are the leading ticketing tools? Discover the best tips to choose the right ticketing system for your business. Find more about ticketing software. - [Why Does Personalisation Matter in Recruiting?](https://www.ringover.co.uk/blog/personalisation-in-recruiting):Personalisation in recruiting has transitioned from being a mere trend to a critical element in attracting, engaging, and retaining the best talent. - [New Recruitment Trends](https://www.ringover.co.uk/blog/recruitment-trends):To make sure your agency is well-positioned, we’ve put together this list of the biggest recruitment industry trends, including recruitment technology trends. - [Best 12 Cloud Phone System Integrations for Modern Business](https://www.ringover.co.uk/blog/cloud-phone-system-integrations):In this article, we will delve into the best cloud phone system integrations that can elevate your business communication to the next level. - [What is an Outbound Call Centre?](https://www.ringover.co.uk/blog/outbound-call-centre):Outbound call center: How to set up an outbound call center software in minutes and reach more customers without making a dent in your pocket - [Mobile Networks UK: Who is the best provider?](https://www.ringover.co.uk/blog/mobile-networks-uk):Is picking a mobile network in the UK all about finding a provider with the best offers? Or is there more to mobile networks UK? Let’s find out which are the best mobile phone providers in the United Kingdom in 2025. - [Top 5 Cloud Contact Centre Solutions on the Market](https://www.ringover.co.uk/blog/cloud-contact-centre):Cloud contact centres centralises central communications hub, streamlines operations, and improves efficiency through integration with other softwares. - [How Generative AI is revolutionising customer service](https://www.ringover.co.uk/blog/generative-ai-customer-service):Generative AI customer service involves the use of artificial intelligence to autonomously generate human-like responses and interact with customers to provide support, answer inquiries, and address concerns. - [7 Best Sales Engagement Platforms in 2026](https://www.ringover.co.uk/blog/sales-engagement-platform):A sales engagement platform helps sales teams to streamline and optimise their interactions with potential customers throughout the entire sales process. - [What Is a PBX Phone Integration?](https://www.ringover.co.uk/blog/pbx-integration):PBX integration enhances business communication by connecting your phone system with essential tools, streamlining operations and boosting productivity. - [Text to Speech Online: Best Text Voice Tools for 2025](https://www.ringover.co.uk/blog/text-to-speech):What is a text to speech tool? How can you use text to speech to grow your business? What are the best tools? Find answers to all your questions - [Examples of AI to Know in 2025](https://www.ringover.co.uk/blog/artificial-intelligence-examples):Audio transcription into text and translation are two forerunner fields when it comes to AI. The evidence can be found in the immense progress made in the automatic processing of natural language. - [Call Centre Staffing Guide](https://www.ringover.co.uk/blog/call-centre-staffing):Effective call centre staffing ensures smooth operations, boosts customer satisfaction, and enhances team productivity with the right balance of skills and coverage. - [4 Sales Prospecting Methods That Actually Work to Succeed](https://www.ringover.co.uk/blog/sales-prospecting-techniques):A list of four proven sales prospecting techniques & methods you can use to get new leads + Learn how VoIP solutions help improve sales prospecting - [The 10 Best Business Phone Plans for 2026](https://www.ringover.co.uk/blog/business-phone-plans):Discover how the right business phone plans can boost productivity, streamline operations, and enhance customer satisfaction through better communication. - [The 10 Best Twilio Alternatives for 2025](https://www.ringover.co.uk/blog/twilio-alternatives):Exploring the market for robust enterprise communication solutions inevitably leads you to Twilio. However, when considering the best option for your business, it’s best to look at Twilio alternatives too. - [Call Centre Companies in 2026](https://www.ringover.co.uk/blog/call-centre-companies):Discover the 10 leading call centre companies known for outstanding customer service, advanced technology, and global communication solutions. - [Top 11 Lead Generation Tools & Software in the UK](https://www.ringover.co.uk/blog/lead-generation-tool):Discover how to choose the best lead generation tools to identify high-quality leads, streamline prospecting, and boost your sales performance effectively. - [LinkedIn prospecting 2025: Best Practices, Strategies and Tools](https://www.ringover.co.uk/blog/linkedin-prospecting):How can your marketing team benefit from a LinkedIn prospecting tool? Discover the top LinkedIn prospecting methods to implement - [Social Recruiting Guide](https://www.ringover.co.uk/blog/social-media-recruiting):Social recruiting refers to the use of social media platforms to source candidates, share job opportunities, network, and search for candidates. - [How to Build Your Prospecting Database Step-by-Step](https://www.ringover.co.uk/blog/prospecting-database):You’re determined to take your business activities to new heights and attract more clients? To achieve this, creating a structured and effective prospecting database is essential. - [Dialpad vs. Nextiva](https://www.ringover.co.uk/blog/dialpad-vs-nextiva):Choosing the right business phone system is essential, and often, the decision comes down to Dialpad vs Nextiva. - [Top 10 Aqore Integrations to Boost Your Results](https://www.ringover.co.uk/blog/aqore-integrations):Discover the top 10 Aqore integrations to streamline data management, reporting, and CRM tasks, helping staffing agencies boost productivity and efficiency. - [Instant Messaging: 10 Best Applications for Sending and Receiving Text Messages](https://www.ringover.co.uk/blog/instant-messaging):Instant messaging apps offer businesses the option of contacting their prospects and customers by using alternatives to the traditional methods, such as emails or phone prospecting. - [10 Essential SugarCRM Integrations for Your Business](https://www.ringover.co.uk/blog/sugarcrm-integrations):This guide will walk you through the top 10 SugarCRM integrations that can significantly improve your business processes, streamline your workflows, and ensure real-time data synchronisation. - [The 10 Best SpectrumVoIP Alternatives](https://www.ringover.co.uk/blog/spectrumvoip-alternatives):Are you exploring SpectrumVoIP competitors? If you’re seeking a more streamlined and budget-friendly VoIP software, consider these top 10 SpectrumVoIP alternatives. - [Live chat APP Software for Customer Service](https://www.ringover.co.uk/blog/live-chat-app):Looking for live chat software for your business? Here is a list of free & paid live chat apps used by industry leaders to deliver better customer experience. - [B2B Prospecting Tools and Software for Sales in 2025](https://www.ringover.co.uk/blog/best-tools-for-generating-sales-leads):All of the best tools in 2025 to help multiply your lead generation by 200%. CRM, email marketing, mail automation, event lead capture, website leads, landing pages and much more! - [Top 20 Hiring Tools for HR Teams to Recruit the Best Employees for 2025](https://www.ringover.co.uk/blog/hiring-tools):Recruiting tools for HR automate, organise, and generally simplify the process of finding, interviewing, hiring, and onboarding candidates. - [The 10 Best PhoneEasy Alternatives](https://www.ringover.co.uk/blog/phoneeasy-alternatives):If you're seeking a simpler and more cost-effective cloud communication solution, here are the top 10 PhoneEasy alternatives. - [12 Best Virtual Phone Systems for Business](https://www.ringover.co.uk/blog/virtual-phone-system):How much does a virtual phone system cost? Discover how your business could benefit from a VoIP phone system and how to set it up in just a few clicks. - [6 Best Cloud Phone Systems UK in 2026 Compared ](https://www.ringover.co.uk/blog/best-cloud-phone-systems):Discover the best cloud phone systems in our ultimate buyer’s guide and learn how to choose the right provider to improve business communication. - [Understanding VoIP: A Comprehensive Overview of Voice Over IP Phone Systems](https://www.ringover.co.uk/blog/voip-phone-system):Discover how a VoIP phone system can upgrade your business communication with cost savings, flexibility, and advanced features over a broadband connection. - [13 Enterprise Productivity Tools for Your Business](https://www.ringover.co.uk/blog/enterprise-productivity-tools):Enterprise productivity tools are crafted to enhance your workflows, improve collaboration, and manage time more effectively, propelling your business towards greater achievements. - [15 Must-Have Monday.com Integrations for 2025](https://www.ringover.co.uk/blog/mondaycom-integrations):Explore the best monday.com integrations to connect your favorite tools and streamline project management for a more cohesive and productive workflow. - [The 13 Solutions CSM Teams Use Most](https://www.ringover.co.uk/blog/cms-tool):CSM tools help businesses to correctly map out their customers' journey and provide them with the best possible experience. Here's an analysis of the 13 best CSM tools. - [How to Develop an Effective Staffing Plan Step-by-Step](https://www.ringover.co.uk/blog/staffing-plan):In today's fast-paced business world, positioning the right people in the ideal roles at the perfect time is key to achieving your organisation's objectives. This critical need is fulfilled by a staffing plan. But what is a staffing plan? - [AI Trends 2025](https://www.ringover.co.uk/blog/ai-trends):Let's take stock of the evolution of artificial intelligence and the AI trends to follow in 2024. - [Sales Reporting with Tools and Tips](https://www.ringover.co.uk/blog/sales-reporting):Sales reporting allows companies to understand their sales performance and helps refine their sales strategies. - [Top 11 AI Call Transcription Tools ](https://www.ringover.co.uk/blog/ai-call-transcription):There are various AI tools out there that can provide an efficient and reliable transcription service according to your needs, whether it's call transcription or video subtitling. - [The 10 Best Time Management Software](https://www.ringover.co.uk/blog/time-management-software):In this guide, we will explore the top 10 time management software solutions suited for various needs and budgets. - [12 Must-Have Call Center Software Integrations for Businesses](https://www.ringover.co.uk/blog/call-centre-software-integrations):Call centre software integrations are key to improving service quality and efficiency. Discover how they enhance customer experience and streamline operations. - [The 16 Best Salesforce Integrations in 2025](https://www.ringover.co.uk/blog/salesforce-integrations):A Salesforce integration allows you to connect it with other tools and systems, delivering additional benefits and boosting the platform's return on investment (ROI) - [Top 7 Professional Staffing Solutions in the UK](https://www.ringover.co.uk/blog/professional-staffing-solutions):Professional staffing solutions play a vital role in today's competitive business landscape, helping organisations efficiently manage their hiring processes and find the right talent. - [How to Start a Staffing Agency from Home](https://www.ringover.co.uk/blog/starting-a-staffing-agency-from-home):Learn how to start a staffing agency from home, including key steps, legal requirements, tools you need, and tips for launching a successful remote recruitment business. - [How Do Staffing Agencies Work](https://www.ringover.co.uk/blog/how-do-staffing-agencies-work):If you're navigating the complex and often time-consuming world of hiring, you might have wondered: How do staffing agencies work? - [ 6 Customer Service KPIs You Need to Track in 2026](https://www.ringover.co.uk/blog/6-customer-service-kpis-you-need-to-track-in-2022):Track these 6 essential customer service KPIs in 2026 to boost satisfaction, streamline operations, and deliver exceptional support with Ringover’s tips. - [ How VoIP Can Make Recruiting Easier and Faster in 2025](https://www.ringover.co.uk/blog/how-voip-can-make-recruiting-easier-and-faster-in-2022): Learn how VoIP technology speeds up recruiting, improves communication, and streamlines hiring processes to help your business find the best talent faster. - [The 10 best HR integrations to improve the recruitment process in 2025](https://www.ringover.co.uk/blog/hr-integrations):An HR system integration is when you connect your HR application with a third-party business software or in-house solution. - [8 Best Sales CRM Software for Enterprises](https://www.ringover.co.uk/blog/sales-crm-software):Essential for optimising customer relationship management and sales processes, a sales CRM software centralises customer and prospect data. - [18 Best Recruiting Automation Software for 2026](https://www.ringover.co.uk/blog/recruiting-automation-software):Discover how recruiting automation software simplifies hiring by boosting efficiency, reducing manual tasks, and streamlining the entire recruitment process. - [5 Ways and Benefits of Applying AI to Customer Experience](https://www.ringover.co.uk/blog/ai-for-customer-experience):AI for customer experience is progressively transforming customer relationship management within businesses. - [15 Steps to Start a Staffing Agency in 2025](https://www.ringover.co.uk/blog/starting-a-staffing-agency):When considering how to start a staffing agency, expect both rewarding opportunities and challenges. - [Customer Dunning: A Comprehensive Guide with Tools and Examples](https://www.ringover.co.uk/blog/customer-dunning):Examples of customer dunning include phone calls, formal letters, visits, hiring collection agencies, and even escalating up to threats of legal action and ultimately, litigation. - [5 Customer Service Trends and Issues to Watch in 2025](https://www.ringover.co.uk/blog/customer-service-trends):Key figures, innovations, technological or conceptual revolutions… Discover the 5 customer relations trends that you need to keep your eye on in 2025. - [How to Approach the Customer Journey in 2025](https://www.ringover.co.uk/blog/customer-journey):The customer journey is a collection of touchpoints and experiences that define how you perceive and feel about a brand. - [Recruitment Process Guide](https://www.ringover.co.uk/blog/recruitment-process):Often key to a company's growth, the recruitment process involves a series of actions to be taken in order to find the right talent for the right job. - [Top 11 Staffing Trends That Are Shaping 2026](https://www.ringover.co.uk/blog/staffing-trends):Explore 11 key staffing trends that will shape the future of workforce management. Better understanding staffing trends helps you create an effective strategy. - [The best 10 AI Transcription Software Tools](https://www.ringover.co.uk/blog/ai-transcription-software):Thanks to the arrival of AI transcription software, the time when we had to spend hours transcribing phone calls is officially gone. - [5 Tips to Prepare Your Sales Strategy for 2025](https://www.ringover.co.uk/blog/sales-strategy):A well thought-out sales strategy paves the ideal path for your business’ success. Through this strategy, you’ll define the sales targets you want to reach and you’ll plan out all of the operational aspects. - [The 5 Best Connex One Competitors](https://www.ringover.co.uk/blog/connex-one-competitors):From omnichannel integration to advanced automation, each of these Connex One competitors offers a unique proposition that can meet the specific needs of your business. - [20 Recruitment Automation Ideas That Will Make Your Hiring Easy](https://www.ringover.co.uk/blog/recruitment-automation-ideas):Recruitment automation ideas are popular because this technology is transforming the hiring landscape, making processes faster, more efficient, and cost-effective. - [Digital Transformation in Recruiting & Staffing](https://www.ringover.co.uk/blog/digital-transformation-in-recruiting):Digital transformation in recruiting has radically changed the landscape of recruiting and staffing, making processes more efficient, data-driven, and candidate-friendly. - [Top 10 AI-Powered Applicant Tracking Systems with Benefits](https://www.ringover.co.uk/blog/ai-applicant-tracking-system):In today's competitive job market, organisations are constantly seeking innovative solutions to streamline their recruitment processes and identify top talent efficiently. One such solution gaining traction is AI applicant tracking systems (ATS). - [Top 10 Companies That Use Staffing Agencies to Hire](https://www.ringover.co.uk/blog/companies-that-use-staffing-agencies):Companies that use staffing agencies often need help meeting their workforce needs, particularly when hiring temporary, contract, or permanent employees. - [The 21 Best Tools to Get Recruitment & Staffing Agency Leads](https://www.ringover.co.uk/blog/staffing-agency-leads):In the competitive world of recruitment and staffing, generating high-quality staffing agency leads is essential for the success of any staffing agency. - [Top 10 Human Resources Management Software](https://www.ringover.co.uk/blog/personnel-management-software):In this comprehensive guide, we're diving into the top 10 human resources management software (HRMS) of 2025, evaluating them based on their features, cost-effectiveness, customer feedback, and much more. - [How to Find and Get Clients for a Staffing Agency](https://www.ringover.co.uk/blog/clients-for-staffing-agency):An often-asked question is how to get clients for staffing agency, and the answer lies in standing out and attracting potential clients with a well-defined strategy, especially for new or expanding agencies. - [Top 6 - Sales Trends 2025 & How to Leverage Them](https://www.ringover.co.uk/blog/sales-trends):In a world where new technologies evolve rapidly and where customers are constantly being contacted by salespeople, keeping an eye on sales trends is key. - [The 10 AI for Retail Smartest Tips](https://www.ringover.co.uk/blog/ai-for-retail):AI in retail has transitioned from a futuristic idea to a current reality, transforming how retailers function and engage with their customers. - [12 Best UK Cloud PBX Providers for 2026](https://www.ringover.co.uk/blog/best-cloud-pbx):Discover the 12 best virtual PBX service, a powerful cloud-based switchboard to streamline business calls, sales prospecting, and multichannel customer care. - [Top 10 Avionté Staffing Software Integrations to Streamline and Automate Processes](https://www.ringover.co.uk/blog/avionte-staffing-software):Discover the Top 10 Avionté Staffing Software Integrations 2025 and easily manage tasks like sourcing, interviewing, onboarding, billing, and paying staff members. - [10 Best Saas HR Software for 2025](https://www.ringover.co.uk/blog/saas-hr-software):With the advent of Software as a Service (SaaS) technology, HR professionals can leverage SaaS HR software to simplify, automate, and optimise their HR processes. - [Best Call Centre Automation Software: How to Make the Right Choice](https://www.ringover.co.uk/blog/automatic-diallers-solutions-designed-call-centres): Find out everything you need to know on how to boost the performance of your call centre using an auto dialler, a power dialler and predictive dialler software. - [The 11 Best Retail KPIs to Monitor in 2025](https://www.ringover.co.uk/blog/retail-kpis):What are retail KPIs? How do AI and cloud telephony help improve them? - [The 10 Types of Staffing Companies](https://www.ringover.co.uk/blog/types-of-staffing-companies):In the intricate world of workforce management, various types of staffing companies help businesses fulfil their diverse staffing needs. - [Top B2B Sales Strategies To Win More Customers for 2025](https://www.ringover.co.uk/blog/b2b-sales-strategy): Selling B2B is not the same as selling to consumers. It’s important to know exactly what the differences are, in order to make the most of your sales people, and the tools they can use to engage those who are going to buy. - [The 13 Best Hospital Phone System Solutions](https://www.ringover.co.uk/blog/hospital-phone-system):A reliable hospital phone system is vital for seamless communication between medical staff, patients, and admin teams in any healthcare facility. - [ The Best Salesforce Apps & Integrations in 2025](https://www.ringover.co.uk/blog/best-salesforce-integrations):Explore the best Salesforce integrations like Ringover, Mailchimp, QuickBooks, and Slack to optimise sales, support, marketing, and accounting workflows. - [Best 13 Providers for VoIP International Calls 2025](https://www.ringover.co.uk/blog/voip-international-calls):International VoIP calls refer to voice communications made over the Internet using VoIP technology on an international level. - [Top 6 Hiring Management Software compared](https://www.ringover.co.uk/blog/hiring-management-software):Hiring management software is a powerful tool designed to assist businesses in discovering, attracting, evaluating, and securing the best candidates for their vacancies. - [What Is Candidate Marketing?](https://www.ringover.co.uk/blog/candidate-marketing):Candidate marketing revolutionises how recruitment agencies and companies connect with potential candidates. - [Artificial Intelligence in Tourism and Travel](https://www.ringover.co.uk/blog/ai-travel):Regardless of whether you are a frequent voyager or setting out on your maiden voyage, AI travel planning is poised to redefine your journey in unimaginable ways. - [Artificial Intelligence and e-Commerce](https://www.ringover.co.uk/blog/ai-in-e-commerce):AI in e-commerce improves the online shopping experience, automates business processes, and boosts sales with smarter, data-driven decisions and personalization. - [21 Best AI Marketing Tools to Stay Ahead](https://www.ringover.co.uk/blog/ai-for-marketing):List: Top 21 AI for Marketing Tools: 1. Empower, 2. Hubspot, 3. MailChimp, 4. Hootsuit Insights, etc. - [ Customer service buzzwords (CTI) every manager should understand in 2025](https://www.ringover.co.uk/blog/cti-buzzwords-for-customer-service-managers):CTI plays a key part in boosting customer service efficiency and delivering a better experience for customers. Learn more about these key CTI related vocabulary for customer servce managers. - [Top 9 Recruiting Software for Small Businesses in 2025](https://www.ringover.co.uk/blog/recruiting-software-for-small-business):Recruiting software for small business is essential for small businesses to thrive and grow. That’s because recruiting software helps to organise, automate, and optimise the hiring process. - [Artificial Intelligence and Education](https://www.ringover.co.uk/blog/artificial-intelligence-and-education):Artificial intelligence and education marks a significant shift we explore in this article. - [Make vs Zapier](https://www.ringover.co.uk/blog/make-vs-zapier):Compare Make vs Zapier in this in-depth guide exploring their strengths, differences, and key factors to consider when choosing your ideal automation tool. - [Overcoming Staffing Industry Challenges](https://www.ringover.co.uk/blog/staffing-industry-challenges):Overcoming staffing industry challenges can be simple if you have the right tools to track performance and leverage data. - [SaaS Market and Trends](https://www.ringover.co.uk/blog/saas-market):The SaaS market is in full swing, with the advent of AI and the emergence of new SaaS trends. What does it look like? How to position yourself today as a publisher? - [Using Instagram for Recruiting Step-by-Step](https://www.ringover.co.uk/blog/instagram-recruiting):Instagram recruiting in particular has emerged as an exciting and efficient hunting ground for recruiters. - [21 Innovative Recruitment Techniques You Should Be Using](https://www.ringover.co.uk/blog/recruiting-techniques):The importance of employing effective recruiting techniques cannot be overstated, as they play a pivotal role in attracting the best talent, optimising the hiring workflow, and positioning your company as a preferred employer. - [End to End vs Project Recruitment](https://www.ringover.co.uk/blog/end-to-end-recruitment):We'll explore the key differences between end-to-end recruitment and project recruitment, guiding you to identify the most effective approach for your talent acquisition requirements. - [Best 10 Salesforce Recruiting Companies in 2025](https://www.ringover.co.uk/blog/salesforce-recruiting-companies):That's where Salesforce recruiting companies come in, lending businesses expertise to create a more efficient and effective Salesforce recruiting process. - [Real Estate Recruiting Software](https://www.ringover.co.uk/blog/real-estate-recruiting-software):This article delves into the advantages of embracing real estate recruiting software, outlines essential features to seek out, and presents a curated list of the top 10 real estate recruiting software solutions for 2025. - [Top 10 Recruiting & Staffing CRM](https://www.ringover.co.uk/blog/recruiting-crm):This guide highlights the premier 10 staffing and recruiting CRM platforms for 2025, curated from our extensive research and hands-on expertise. - [Top 7 Challenges of AI for Businesses in 2025](https://www.ringover.co.uk/blog/challenges-of-artificial-intelligence):In this article, we will explore the challenges that companies face when adopting artificial intelligence, from planning and implementation to ethical and privacy aspects. - [What Is an AI Recruitment Tool?](https://www.ringover.co.uk/blog/ai-recruitment-software):In this guide, we'll delve into AI hiring and AI recruitment tools, and highlight some of the leading AI recruiting software options available in 2025. - [Guide to Hiring International Employees](https://www.ringover.co.uk/blog/hiring-international-employees):This article serves as your comprehensive guide to understanding the intricacies of hiring international employees. - [7 Best Telephony Software & Tools ](https://www.ringover.co.uk/blog/telephony-software):In this article, we present the best VoIP software of 2025. Our goal is to help you choose the telephony software best suited to your needs and budget. - [Recruiters Using Personal Cell Phones Is Killing Your Growth Potential](https://www.ringover.co.uk/blog/mobile-recruiting-software):Staffing and recruiting is an industry built on relationships. Mobile recruiting software is a valuable tool that supports recruiting outreach and fosters strong relationships with candidates and clients. - [Ooma vs Vonage](https://www.ringover.co.uk/blog/ooma-vs-vonage):Ooma vs Vonage are two IP telephony software providers. This article compares them, presents their advantages and disadvantages, and discusses what the best choice of VoIP software is. - [What Are Customer Needs?](https://www.ringover.co.uk/blog/customer-needs):Customer needs encompass the motivations and desires prompting someone to buy a product or service, fostering loyalty towards a business. - [How To Deploy Your Business Contingency Plan](https://www.ringover.co.uk/blog/business-contingency-plan):A business contingency plan ensures continuity during emergencies by outlining strategies to manage unexpected disruptions and maintain essential operations. - [20 Motivational Recruiting Quotes For Recruiters](https://www.ringover.co.uk/blog/recruiting-quotes):Discover powerful recruiting quotes to inspire HR professionals, hiring managers, and recruiters to stay motivated and attract top talent effectively. - [AI Market](https://www.ringover.co.uk/blog/ai-market):This article provides a detailed analysis of the UK AI market, its key statistics, and emerging trends. - [Top 20 Call Centre KPIs to Measure Productivity based on Insights](https://www.ringover.co.uk/blog/call-center-metrics):Discover the top 20 call centre KPIs to track in 2025 to improve team performance, enhance customer service, and drive operational efficiency. - [Top 10 Medical Staffing Agencies](https://www.ringover.co.uk/blog/medical-staffing-agencies):Medical staffing agencies excel in matching qualified healthcare workers with roles across various settings, including hospitals, clinics, nursing homes, and beyond. - [6 Steps to Create a Great Recruitment Strategy](https://www.ringover.co.uk/blog/recruitment-strategy):Discover how to build a winning recruitment strategy to meet your business goals. Learn key tips to attract, engage, and retain top talent effectively. - [AI in Hiring](https://www.ringover.co.uk/blog/ai-hiring):This guide delves into the top 7 AI hiring software set to revolutionise recruitment in 2025. We'll uncover how these tools function, their advantages and potential drawbacks, and address some of the most common queries surrounding AI hiring. - [The Best 12 HRIS software for SMEs](https://www.ringover.co.uk/blog/hris-software):In this article, we will explore the concept of HRIS, how to choose the right HRIS system, and look at the 12 best HRIS software solutions in 2025. - [Best 14 Online Collaboration Tools for Productive Teamwork](https://www.ringover.co.uk/blog/collaboration-tools):Discover the best online collaboration tools to boost teamwork, streamline communication, and simplify project tracking across teams working toward shared goals. - [Top 10 Telecom Industry Trends That Will Dominate The Sector in 2026](https://www.ringover.co.uk/blog/telecom-industry-trends):Explore the top telecom industry trends for 2026 shaping communication, from AI to 5G, and how they’re transforming telecom companies worldwide. - [What Is Predictive Recruiting & Hiring?](https://www.ringover.co.uk/blog/predictive-hiring):In this article, we delve into the essence of predictive hiring, its operational mechanics, and the compelling reasons why it should be integrated into your recruitment endeavours. - [Modjo vs. Gong](https://www.ringover.co.uk/blog/modjo-vs-gong):Modjo vs Gong: the tone is set. Here are two of the best conversation analysis solutions on the market. What are their main strengths? - [Prospecting Campaigns: What Are They? ](https://www.ringover.co.uk/blog/prospecting-campaign):Boost your outreach with these expert tips to run a successful prospecting campaign, engage more leads, and convert prospects into loyal customers. - [SONCAS & SONCASE Methods](https://www.ringover.co.uk/blog/soncas):Here are some tips that we offer to help you successfully apply SONCAS or SONCASE. - [What Is the QQOQCP Method?](https://www.ringover.co.uk/blog/qqoqcp):Explore this complete guide on the QQOQCP method and learn how to apply it effectively across various sectors to improve clarity, analysis, and decisions. - [What Is Cross-Functional Management?](https://www.ringover.co.uk/blog/cross-functional-management):In an increasingly complex and competitive market environment, cross-functional management proves to be a key strategy to stimulate innovation, increase execution speed, and enhance internal cooperation. But how do you implement this management strategy? - [Sales Call Planning Guide](https://www.ringover.co.uk/blog/sales-call-planning):In this article, we will detail the importance of the call plan in your sales approach and how to design it by applying the CROC method. - [How to Follow Up On Sales](https://www.ringover.co.uk/blog/sales-follow-up):We will also share useful tips and tools to improve your sales follow-up process and thereby increase your profits. - [What Is Analytical CRM?](https://www.ringover.co.uk/blog/analytical-crm):Discover how analytical CRM tools help boost business performance and deepen customer insights by turning data into actionable sales and marketing strategies. - [Top 5 CRMs for Insurance Brokers](https://www.ringover.co.uk/blog/crm-for-insurance):This article gives a thorogh introduction to the top 5 CRMs for insurance brokers, evaluating them based on their features, pricing, and ease of use. - [The 10 Best Customer Management Software](https://www.ringover.co.uk/blog/customer-management-software):In this article, we will explore the best client management software available on the market, highlighting their features, functionalities, and advantages to help companies make informed decisions and enhance their relationships with clients. - [Call Answering](https://www.ringover.co.uk/blog/call-answering):By the conclusion of this guide, you'll possess a comprehensive understanding of call answering, its mechanisms, and its importance for your business. - [Client Communication Strategy](https://www.ringover.co.uk/blog/client-communication):Master client communication with key principles and best practices to build strong relationships and deliver outstanding service every step of the way. - [Top 10 Negotiation Skills for Business Success](https://www.ringover.co.uk/blog/negotiation-skills):This article delves into the 10 negotiation skills for business success and provides further insights into how to become an effective negotiator, including how to apply negotiation skills in various contexts. - [10 Essential Call Tracking Metrics You Should Be Measuring](https://www.ringover.co.uk/blog/call-tracking-metrics):Discover the top 10 call tracking metrics you should monitor to boost sales, improve customer satisfaction, and optimise your business communication strategy. - [Guide for an Effective Internationalisation Strategy](https://www.ringover.co.uk/blog/internationalisation-strategy):Explore the concept of internationalisation, its major challenges, and the essential steps to build a successful international expansion strategy for your business. - [Application Age Bias](https://www.ringover.co.uk/blog/application-age-bias):The average person works until the age of 65, but do hirers favour younger applicants over older ones? An analysis of 2,000 UK job applications finds out. - [What Is an Executive Search Firm?](https://www.ringover.co.uk/blog/executive-search-firm):This article aims to demystify the concept of executive search, providing insight into its workings and advantages. - [A 5-Step Guide to Creating a Prospecting Plan](https://www.ringover.co.uk/blog/prospecting-plan):Boost your sales prospecting with a clear, actionable plan. Learn what a prospecting plan is and how to create one that helps you connect and convert leads faster. - [Top 10 Duties for a Sales Representative](https://www.ringover.co.uk/blog/duties-of-a-sales-representative):This guide will delve into the responsibilities of a sales representative so you can understand if it’s right for you. - [Customer Portfolio Management](https://www.ringover.co.uk/blog/customer-portfolio):In this article, we will demonstrate the vital importance of customer portfolio management for your business success and guide you on how to manage it effectively. - [Guide to Prepare for a Job Interview](https://www.ringover.co.uk/blog/prepare-for-a-job-interview):In this article, you will discover essential tips for excelling in your job interviews. We will discuss strategies to adopt and pitfalls to avoid. - [Saas Sales: The Definitive Guide](https://www.ringover.co.uk/blog/saas-sales):Explore our SaaS sales guide with practical tips on how to sell your solution. - [The 10 Best Artificial Intelligence (AI) Software](https://www.ringover.co.uk/blog/artificial-intelligence-tools):The following article highlights 10 of the best AI tools in 2025. These tools are designed to help you explore and fully enjoy the extraordinary benefits of AI in multiple sectors, such as content creation, image editing, voice recognition, big data analysis, and decision-making assistance. - [The 5 Best Call Tracking Software For Business Calls](https://www.ringover.co.uk/blog/call-tracking-software-for-business):Explore the best call tracking and recording software for businesses to help you choose the right tool that fits your needs and improves communication insights. - [10 Effective Tools to Motivate Employees](https://www.ringover.co.uk/blog/motivate-employees):This article delves into 10 powerful strategies for employee motivation, encompassing both innovative software tools and proven best practices. - [AI Analytics & Reporting](https://www.ringover.co.uk/blog/ai-analytics):Discover what AI analytics is, how it differs from traditional methods, and explore its core components and benefits in this comprehensive guide. - [The 7 Best Communication Tools for Businesses](https://www.ringover.co.uk/blog/business-communication-tools):This article explores the seven best communication tools for companies, covering both internal and external outreach, as well as digital and physical formats. - [10 Hubspot Alternatives For Comparison](https://www.ringover.co.uk/blog/hubspot-alternatives):In this article, we will explore 10 Hubspot alternatives that provide similar software solutions for marketing and sales management needs. - [What is Boolean Search in Recruiting?](https://www.ringover.co.uk/blog/boolean-recruiting):This article is dedicated to shedding light on boolean recruiting–detailing its mechanics, benefits, and implementation to enhance your candidate sourcing endeavours. - [11 Basic Customer Service Skills in 2025](https://www.ringover.co.uk/blog/customer-service-skills):In this article, we will outline the top 11 essential customer service skills that every professional in this field must possess. - [7 Steps to Develop an Effective Communication Strategy](https://www.ringover.co.uk/blog/communication-strategy):A strong communication strategy offers clear direction, helps measure action effectiveness, and optimises your budget for greater business impact and growth. - [12 Examples of Customer Satisfaction Surveys](https://www.ringover.co.uk/blog/customer-satisfaction-surveys):The customer satisfaction survey is a tool through which the degree of your customers' satisfaction is evaluated. - [What are Inbound and Outbound Calls?](https://www.ringover.co.uk/blog/inbound-calls):In this article, we define inbound and outbound calls in call and contact centres and go beyond trivial information to explain their differences. - [Call Queue Management: 8 Practical Tips](https://www.ringover.co.uk/blog/call-queue-management):This article covers call queue management, including the top eight tips to ensure your incoming call flow is under control. - [Gamification in Recruiting & AI](https://www.ringover.co.uk/blog/gamification-in-recruiting):In this article, we will look at the expert insights provided by Ringover and OneUp on how to implement and benefit from gamification in recruitment. - [Guide for Structuring a Customer Service Department](https://www.ringover.co.uk/blog/customer-service-department):In this article, we will explore the key elements and best practices for designing and creating a customer service organisational chart that ensures an exceptional customer experience and contributes to the growth and reputation of the company. - [What is Candidate Relationship Management? Definition & Best Practices](https://www.ringover.co.uk/blog/candidate-relationship-management):Through this article, you'll discover the fundamentals of candidate relationship management, its significance in recruitment strategy, operational insights, and tips for seamless implementation via staffing technology. - [How to Build & Manage Customer Relationships Effectively](https://www.ringover.co.uk/blog/manage-customer-relationships):This article addresses the strategies effective for managing these delicate situations, responding effectively to the needs of each one while maintaining the quality of your service. - [What is recruiting outreach?](https://www.ringover.co.uk/blog/recruiting-outreach):In this article, we’ll take a look at 10 top recruit outreach strategies, based on expert advice shared in a webinar jointly hosted by Ringover and Vincere. - [Professional promotion and career development](https://www.ringover.co.uk/blog/professional-promotion):Professional promotion, also known as career advancement, an important topic for many employees eager to progress in their careers and improve their working conditions, deserves special attention. Let's focus on this HR concept. - [The 10 Best Sales Staffing Agencies](https://www.ringover.co.uk/blog/sales-staffing-agencies):Through this article, we'll embark on a journey to discover the top 10 sales staffing agencies, considering factors like their standing, hands-on experience, and levels of client satisfaction. - [The 5 best Microsoft Teams alternatives](https://www.ringover.co.uk/blog/alternatives-microsoft-teams):Explore the 5 best Microsoft Teams alternatives offering smart features for omnichannel communication, collaboration, and efficient task management. - [7 Basic customer retention strategies](https://www.ringover.co.uk/blog/customer-retention):Explore the best customer retention strategies to support business growth, boost profitability, and discover the tools that help you retain more customers. - [HubSpot vs. Salesforce](https://www.ringover.co.uk/blog/hubspot-vs-salesforce):Compare HubSpot vs Salesforce across features, usability, integrations, and user feedback to find the best CRM solution for your business needs. - [20 Metrics & KPIs Every SaaS Company Should Track](https://www.ringover.co.uk/blog/saas-metrics):SaaS metrics are essential for making strategic decisions and verifying the impact of one's actions. What are the SaaS KPIs to follow to attract new customers and achieve positive cash flow? - [How to Calculate the Churn Rate](https://www.ringover.co.uk/blog/calculate-churn-rate):In this article, we will not only explain how to calculate churn rate but also how to reduce churn rate and increase customer retention. - [What is Omnichannel Marketing?](https://www.ringover.co.uk/blog/omnichannel-marketing):Omnichannel marketing unifies all communication and sales channels to deliver a consistent customer experience and maximise your brand’s reach and impact. - [What is Business Communication?](https://www.ringover.co.uk/blog/business-communication):Discover the main goals of business communication, from informing and persuading teams to enhancing customer relations and strengthening your brand reputation. - [CPaaS (Communications Platform as a Service)](https://www.ringover.co.uk/blog/cpaas):In this article, we will explore in depth what CPaaS is, how it works, and how this technology can benefit businesses today, regardless of their sector. - [5 effective strategies for talent management](https://www.ringover.co.uk/blog/talent-management):How can you put in place the best plan to grow your workforce? Keep reading to discover the top five talent management strategies! - [The 5 best Modjo alternatives](https://www.ringover.co.uk/blog/alternatives-modjo):Check out the best Modjo alternatives and find the ideal tool for your company. - [Applicant Tracking System for Recruiting & Staffing Agencies](https://www.ringover.co.uk/blog/ats-for-recruiting):This article aims to demystify the concept of an ATS for staffing companies, illustrating how it functions and the advantages it offers to both recruiters and candidates alike. - [Multilingual Call Centre](https://www.ringover.co.uk/blog/multilingual-call-center):A multilingual call center offers customer support in multiple languages, helping businesses improve service quality and reach a global audience more effectively. - [10 Benefits of Outsourced Staffing vs. In-House Staffing](https://www.ringover.co.uk/blog/outsourcing-staffing):In this guide, we will delve into the advantages of outsourced staffing versus traditional in-house staffing, helping you determine which solution aligns with your organisational goals. - [Bullhorn vs. Salesforce](https://www.ringover.co.uk/blog/bullhorn-vs-salesforce):If you have arrived on this page, you are likely deciding between two major CRM solutions, Bullhorn vs Salesforce. Which one is best suited to your specific needs, budget, and industry? - [6 Effective strategies for Mobile Recruiting](https://www.ringover.co.uk/blog/mobile-recruiting):This article will guide you through the essence of mobile recruiting, its significance, and strategies for a successful recruitment process. - [Staffing Analytics guide](https://www.ringover.co.uk/blog/staffing-analytics):In this article, we take a look at the definition of staffing analytics, its benefits for optimising staffing and workforce planning, and address commonly asked questions on the topic. - [Digital Transformation in Insurance](https://www.ringover.co.uk/blog/digital-transformation-in-insurance):Digital transformation in insurance is essential. Discover key steps and strategies to fully digitize processes and stay competitive in the evolving market. - [VoIP Phone Systems & Software for Insurance Companies](https://www.ringover.co.uk/blog/voip-for-insurance):Explore the best VoIP and insurance software solutions for communication, CRM, e-signatures, and contract management tailored to your business needs. - [Hotel PBX Phone System](https://www.ringover.co.uk/blog/hotel-phone-system):Discover how a PBX hotel phone system enhances guest experience, streamlines operations, and boosts efficiency for your hospitality business. - [5 Key Tips for Effective Recruitment & Staffing](https://www.ringover.co.uk/blog/effective-recruitment):Discover our recommendations and tools for effective recruitment of new talents and meet your strategic objectives. - [10 Leading Mobile Phone Solutions for Small Businesses](https://www.ringover.co.uk/blog/phone-services-for-small-businesses):What are the best phone services for small businesses? Discover how to set up VoIP phone services and everything about business phone providers. - [Social Selling Guide ](https://www.ringover.co.uk/blog/social-selling):Now, businesses are taking advantage of social media to sell their products and services, and this strategy is known as "Social Selling". - [PBX vs VoIP](https://www.ringover.co.uk/blog/pbx-vs-voip):PBX vs VoIP: Discover the key differences between these two phone systems and find out which communication solution best fits your business needs. - [Call Centre Sentiment Analysis](https://www.ringover.co.uk/blog/call-centre-semantic-analysis):Call Centre Sentiment Analysis: A Comprehensive Guide | Ringover - [Top Interview Tips for Recruiters](https://www.ringover.co.uk/blog/interview-tips-for-recruiters):Avoiding pitfalls that undermine the interview process is equally as important for recruiters as for candidates. To make sure you always impress, check out the following interview tips for recruiters. - [Sentiment Analysis in Marketing](https://www.ringover.co.uk/blog/semantic-analysis-in-marketing):Sentiment analysis in marketing is a new technology that can support and improve various marketing activities. Read on to discover what it is and how it could transform your marketing actions. - [ChatGPT for Recruitment](https://www.ringover.co.uk/blog/chatgpt-for-recruitment):The generative AI tool is revolutionising many sectors, and recruitment is no exception. How to use ChatGPT for recruitment? - [Recruiting Onboarding Guide](https://www.ringover.co.uk/blog/recruiting-onboarding):Recruiting onboarding is essential for effectively integrating new collaborators within a company. - [20 Best Conversation Intelligence Software to Stop Losing deals in 2025](https://www.ringover.co.uk/blog/conversation-intelligence):Conversation intelligence is a rapidly growing branch of artificial intelligence. How can you leverage it for your customer service and sales teams? - [The STAR Method of Behavioural Interviewing](https://www.ringover.co.uk/blog/star-method):The STAR method is an effective tool that helps you structure your interview by prompting the candidate to provide concrete examples of their past achievements. - [The 11 Best JustCall Alternatives](https://www.ringover.co.uk/blog/justcall-alternatives):Do you need a better VoIP telephony solution? Discover the best 11 JustCall alternatives, including the details and features necessary to choose the best option. - [How to do remote recruitment effectively?](https://www.ringover.co.uk/blog/remote-recruitment):Discover some practical tips and relevant tools for remote recruitment. In a context where remote work is becoming increasingly important, the recruitment process is also evolving. - [Inbound recruiting](https://www.ringover.co.uk/blog/inbound-recruiting):Inbound recruiting is an interesting and rather effective approach for companies that want to attract the best talents. - [Staffing technology: 6 strategies for agencies’ success](https://www.ringover.co.uk/blog/staffing-technology):Bullhorn and Ringover recruiting and staffing experts pooled their best tips to conquer the obstacles staffing and recruitment agencies currently face with staffing technology. - [The 5 Best CloudTalk Alternatives](https://www.ringover.co.uk/blog/cloudtalk-alternatives):Explore our curated list of the best CloudTalk alternatives for business telephony. Compare top competitors to find the right solution for your communication needs. - [Top 10 Zapier Integrations to Improve your Performance](https://www.ringover.co.uk/blog/zapier-integrations):With just a few clicks, you can create Zapier integrations that connect two or more apps to automate repetitive tasks and workflows. - [What is churn rate?](https://www.ringover.co.uk/blog/churn):A high churn rate and a volatile customer base seeking alternatives can have a significant impact on finances. - [Best 10 Contract Staffing Software for Agencies](https://www.ringover.co.uk/blog/contract-staffing-software):With the right contract staffing solution, staffing firms can work more efficiently, maintain legal compliance, and deliver better experiences for clients and workers. - [The 20 Best Onboarding Software for Staffing Agencies](https://www.ringover.co.uk/blog/onboarding-software-for-staffing-agencies):Creating an effective onboarding is much easier with onboarding software for staffing agencies. - [Cloud Recruitment Software](https://www.ringover.co.uk/blog/cloud-recruitment-software):For staffing agencies, cloud recruitment software has led to significant improvements in daily operations and performance. - [A Guide to Understand Connected Recruiting](https://www.ringover.co.uk/blog/connected-recruiting):Connected recruiting is a recruitment strategy that leverages technology and social platforms to build relationships and connections with potential candidates. - [The 10 best competitors to Mitel](https://www.ringover.co.uk/blog/mitel-alternatives):Discover the top 10 Mitel alternatives and Mitel competitors with features that can improve your business communication. - [AkkenCloud for Staffing and Recruiting](https://www.ringover.co.uk/blog/akkencloud):enCloud helps businesses to optimize their staffing and recruiting activities, ensuring the processes are streamlined and effective. - [The 5 best competitors to Enreach](https://www.ringover.co.uk/blog/enreach-alternatives):If you are indeed interested in levelling up your business phone system, check out the following analysis of Enreach phone competitors. - [Invenias by Bullhorn](https://www.ringover.co.uk/blog/invenias):Invenias by Bullhorn is a cutting-edge software solution designed specifically for executive search and strategic recruitment firms. - [How to use AI in the Insurance Industry](https://www.ringover.co.uk/blog/ai-insurance):AI in insurance helps improve customer experience, boost productivity, streamline claims handling, and detect fraud for more efficient and secure operations. - [Connexys Recruiting Software Top Features & Benefits](https://www.ringover.co.uk/blog/connexys-recruiting-software):Connexys recruiting software allows staffing agencies and recruiters to save time and improve performance. - [Salesforce ATS System](https://www.ringover.co.uk/blog/salesforce-ats-system):Salesforce ATS system allows staffing agencies and recruiters to save time and improve performance. - [What is a SaaS Platform? ](https://www.ringover.co.uk/blog/saas-platform):A SaaS platform is a cloud-based model that lets users access and use business tools online, offering flexibility, scalability, and lower maintenance costs. - [How to send messages in Zapier using WhatsApp](https://www.ringover.co.uk/blog/connect-whatsapp-with-zapier):We’ll focus on the Zapier-WhatsApp integration and look at how, among other integrations, it could benefit your business’ multi-channel prospecting - [SPIN Selling Guide](https://www.ringover.co.uk/blog/spin-selling):SPIN selling is a sales technique that was initially developed back in the 1970s. It wasn't until the groovy 80s that this method really took off and become popularly - [What is Customer Knowledge?](https://www.ringover.co.uk/blog/customer-knowledge):Good customer knowledge can help to boost your business’ growth by establishing actions that optimally meet your customers’ needs and expectations - [The 5 best alternatives to 3CX](https://www.ringover.co.uk/blog/3cx-alternatives):Looking for a 3CX alternative? Discover the top 5 solutions to modernise your business telephony, improve communication, and boost your company’s performance. - [The 10 Best CloudCall alternatives](https://www.ringover.co.uk/blog/cloudcall-competitors):Discover the top CloudCall competitors for a business phone system. Compare the best alternatives to find the right solution for your team’s communication needs. - [The 12 best Grasshopper competitors](https://www.ringover.co.uk/blog/grasshopper-alternatives):If you want to upgrade your business phone system, check out the following analysis of Grasshopper phone competitors. - [The 11 best alternatives to Gong](https://www.ringover.co.uk/blog/gong-alternatives):Learn more about the top 11 Gong competitors and find the ideal solution for your business. - [7 Effective Sales prospecting Email templates and examples to get your customers attention](https://www.ringover.co.uk/blog/sales-prospecting-email-templates):Save time and optimize your sales prospecting emails with these templates and a few tips to improve your performance. - [What is XaaS?](https://www.ringover.co.uk/blog/xaas):What is XaaS and how does it work? Discover how Everything as a Service transforms business models and how easily it can be implemented in your company. - [The 11 best alternatives to Five9](https://www.ringover.co.uk/blog/five9-alternatives):Are you looking for a trustworthy, cost-effective, and high-quality VoIP service? Discover a detailed analysis of Five9, Five9 competitors, and the top 11 alternatives to Five9. - [Best 12 Staffing Software for Healthcare in the UK](https://www.ringover.co.uk/blog/staffing-software-for-healthcare):In the healthcare industry, staffing software for healthcare plays a crucial role in streamlining recruitment processes, managing employee schedules, and ensuring adequate staffing levels. - [What is Bullhorn Recruiting Software?](https://www.ringover.co.uk/blog/bullhorn-recruiting-software):In this article, we take a closer look at why Bullhorn CRM is one of the most popular choices to improve staffing and recruiting operations. - [What is an ATS? All you need to know](https://www.ringover.co.uk/blog/ats):Applicant Tracking Systems (ATS) have become a vital tool for streamlining the recruitment process and managing a large number of job applications efficiently. - [Top 10 Loxo Integrations to make the most of it](https://www.ringover.co.uk/blog/loxo-integrations):To further enhance its capabilities, Loxo integrations combine its functionalities with a range of other software solutions. - [Salesforce for Recruiters to Increase Productivity](https://www.ringover.co.uk/blog/salesforce-for-recruiters):Recruiting is a challenging task that requires effective organization, collaboration, and streamlined processes, which is why Salesforce for recruiters is so popular. - [Bullhorn for Salesforce](https://www.ringover.co.uk/blog/bullhorn-for-salesforce):Bullhorn for Salesforce is a powerful solution that brings together the capabilities of Bullhorn's applicant tracking system (ATS) and Salesforce's customer relationship management (CRM) platform. - [6 Best AI video analysis software solutions](https://www.ringover.co.uk/blog/video-analysis-software):The benefits of AI-based analysis ultimately have a real impact on the decisions made by managers, improving competitive strategies and increasing business creativity. - [Top 10 AI Meeting Transcription Assistants to save your team time](https://www.ringover.co.uk/blog/ai-meeting-transcription):Discover and compare the best software for AI meeting transcription and AI meeting assistant to find the ideal solution to maximise your performance. - [Best 10 Temporary Staffing Software Solutions](https://www.ringover.co.uk/blog/temporary-staffing-software):In this blog post, we will explore the top ten temporary staffing software options in the market, highlighting their pros and cons to help you make an informed decision. - [8 Facts to understand the Role of AI in Staffing Industry](https://www.ringover.co.uk/blog/ai-in-staffing):AI in staffing takes many forms, and many agencies have already incorporated AI into their daily operations. - [The 12 best competitors to OpenPhone](https://www.ringover.co.uk/blog/openphone-alternatives):There are now OpenPhone competitors offering appealing options for businesses in need of cloud telephony software with a comprehensive selection of features. - [Using AI in Recruitment](https://www.ringover.co.uk/blog/ai-in-recruitment):AI in recruitment automates and enhances the hiring process by improving screening, communication, and decision-making across the entire candidate journey. - [The 10 best alternatives to Nextiva](https://www.ringover.co.uk/blog/nextiva-competitors):There are various reasons to explore Nextiva competitors, whether you're looking for additional functionality, a more competitive price, or simply a different experience. - [The 16 best Hubspot Integrations to make the most of your business ](https://www.ringover.co.uk/blog/hubspot-integrations):Discover the 16 top HubSpot integrations in our comparison table to streamline your workflows, improve efficiency, and boost your sales and marketing performance. - [15 Reasons Why a CRM Phone Integration will Enhance Your CX ](https://www.ringover.co.uk/blog/crm-phone-integration):Having a CRM phone integration tracks interactions with clients, providing a complete history and leading to better customer experience and improved performance. - [The 10 best Dialpad alternatives](https://www.ringover.co.uk/blog/dialpad-competitors):In this article, Ringover presents the 10 best Dialpad competitors. These business phone systems offer a wide range of features and functionalities. - [The 11 best alternatives to Vonage](https://www.ringover.co.uk/blog/vonage-competitors):Find a reliable, affordable, and transparently priced cloud solution for your company communications by comparing the best Vonage competitors. - [AI for Recruiting: A complete guide for HR professionals in the UK](https://www.ringover.co.uk/blog/ai-in-recruiting):AI in HR offers great potential to optimise talent management processes. In this article, we will explore the 7 AI recruitment tools that are revolutionising the way HR departments operate in organisations. - [The 10 best alternatives to 8x8](https://www.ringover.co.uk/blog/8x8-competitors):While 8x8 is a popular business phone system, Ringover compiled this list of the 10 best 8x8 competitors, including their key features, advantages, and drawbacks. - [The 10 best RingCentral competitors in the UK](https://www.ringover.co.uk/blog/ringcentral-competitors):If you are looking for a simpler and more affordable cloud communication solution than RingCentral, discover the top 10 RingCentral competitors on the market. - [Top 11 Ooma Alternatives in the UK](https://www.ringover.co.uk/blog/ooma-alternatives):Discover alternatives to Ooma and choose the one that best fits your company and your communication goals. - [What is a technology partner and how to choose the right one?](https://www.ringover.co.uk/blog/technology-partner):Learn how a technology partner can help your business become more efficient, competitive, and scalable by leveraging the right systems and digital solutions. - [7 reasons why you need a telecom partner](https://www.ringover.co.uk/blog/telecom-partner):Discover how a telecom partner can guide your business in selecting the best communication technologies to improve efficiency, scalability, and growth. - [10 effective sales prospecting techniques you should be using](https://www.ringover.co.uk/blog/prospecting-in-sales):The crucial stage of sales prospecting offers a multitude of opportunities, but how do you seize them? What prospecting tools and techniques should you adopt? - [AI in Sales: 5 ways you can use it](https://www.ringover.co.uk/blog/ai-in-sales):Salespeople have realised that AI in sales can help analyse data and provide key insights that support improved decision-making. - [The Best 10 Software for Staffing Agencies](https://www.ringover.co.uk/blog/software-for-staffing-agencies):Discover the benefits of software for staffing agencies. Revolutionise the way you run your agency, enhance client satisfaction, and boost overall productivity. - [The best 11 JobAdder CRM Integrations to boost your ROI](https://www.ringover.co.uk/blog/jobadder-integrations):Boost your recruitment efficiency and ROI with the top 11 JobAdder integrations. Discover top tools that streamline workflows and enhance productivity for hiring teams. - [How to apply AI to coaching as a tool to sell more](https://www.ringover.co.uk/blog/ai-coaching):AI coaching commonly refers to a coaching method that relies on artificial intelligence to analyse and improve the performance of professionals. - [Sales Force Effectiveness](https://www.ringover.co.uk/blog/sales-force-effectiveness):Simply creating sales prospecting sequences isn't enough, you need to provide your sales team with the right tools and all of the support needed to drive their efficacy. - [What is AI-Guided Selling and how does it work to improve business results?](https://www.ringover.co.uk/blog/guided-selling):AI guided selling, or enhanced sales, combines human skills with the power of artificial intelligence to boost prospect engagement and increase the chances of conversion. - [PABX vs. PBX: Advantages and Differences Explained](https://www.ringover.co.uk/blog/pabx):PABX is a business phone system that manages internal communications and connects multiple extensions to the public telephone network for external calls. - [TOIP vs VoIP: Advantages and Differences](https://www.ringover.co.uk/blog/toip):ToIP (Telephony over Internet Protocol) turns voice into data using IP networks. Discover how this tech modernises communication for businesses of all sizes. - [Top 5 Speech Analytics Tools to Improve your Call Centre](https://www.ringover.co.uk/blog/speech-analytics-call-centre):Whether you are just starting out to build your call centre, or you’re well-established, there’s always room for improvement–especially with speech analytics. - [18 Call Centre Software Features You Should Consider in 2025](https://www.ringover.co.uk/blog/call-center-software-essential-features): Choosing the right software is a crucial step in building your call centre. Here are 18 must-have features to look for when choosing your call centre software. - [What is Sales Enablement?](https://www.ringover.co.uk/blog/sales-enablement):Sales enablement is a process which helps sales teams not only to sell more, but to sell better. It involves providing sales and marketing teams with precise data that can be used to generate new sales opportunities and more revenue. - [What is DTLS - Datagram Transport Layer Security?](https://www.ringover.co.uk/blog/dtls):DTLS (Datagram Transport Layer Security) is a protocol that secures datagram-based applications by preventing eavesdropping, tampering, and forgery. - [Using ChatGPT in business - Boost Your Productivity with use cases](https://www.ringover.co.uk/blog/chatgpt-business):ChatGPT’s success lies in its advanced text generation capabilities. Discover how businesses can harness this AI tool to boost productivity and customer engagement. - [Excellent Customer Service Phrases to Use and Quotes to Avoid for Support](https://www.ringover.co.uk/blog/customer-service-phrases):Master the right customer service phrases to handle common caller concerns like “I have an issue” or “This doesn’t work” and deliver a professional experience. - [Top 10 Business Development Strategies for Recruitment Agencies](https://www.ringover.co.uk/blog/recruitment-business-development):Recruitment business development is a key topic for staffing agencies looking to improve their bottom line. It will help orient your priorities, refine your approach, and ultimately help you build a thriving recruitment agency. - [VoIP Pricing Breakdown](https://www.ringover.co.uk/blog/voip-pricing):Taking into account that in the US there are more than 1,000 VoIP providers, we know that it's exhausting have to search each one's website to find the different tariffs. That is why we have decided to list the VoIP call tariffs in this article. - [What is Centrex?](https://www.ringover.co.uk/blog/centrex):Centrex is a telecom service where the provider manages all switching equipment at a central office, offering businesses a hassle-free and scalable phone system solution. - [12 Best Technology Recruitment Agencies in the UK](https://www.ringover.co.uk/blog/recruitment-agencies-technology):To simplify the hiring process, technology recruitment companies and recruitment technologies have emerged as specialised solutions. - [What are the best Conversational AI Platforms?](https://www.ringover.co.uk/blog/conversational-ai-platform):Conversational AI platform record the interactions between sales teams and customers, providing professionals with a detailed breakdown of the most effective tactics. - [Odoo Whatsapp Integration](https://www.ringover.co.uk/blog/odoo-whatsapp-integration):There are several methods and tools for integrating Odoo and WhatsApp. In this article, we'll explain how to make this connection. - [Pipedrive WhatsApp Integration](https://www.ringover.co.uk/blog/pipedrive-whatsapp-integration):Integrating Pipedrive with WhatsApp lets you manage all your customer messages in one easy-to-use interface, streamlining communication and boosting productivity. - [Phone Prospecting Tips and Tactics to Master for Success](https://www.ringover.co.uk/blog/phone-prospecting):Phone prospecting is still essential for business growth, especially in B2B sales. Learn effective strategies to boost outreach and win more prospects. - [Busy Lamp Field (BLF): Definition and Uses](https://www.ringover.co.uk/blog/blf):A busy lamp is a VoIP phone feature which shows you who is available for a call and who is not. - [Conversational Commerce: Everything You Need to Know](https://www.ringover.co.uk/blog/conversational-commerce):With the arrival of conversational commerce, which allows for the simpler combination of technology and a human-centric approach, a new era of customer relations is upon us. - [IVR Builder](https://www.ringover.co.uk/blog/ivr-builder):An IVR builder is a feature that allows you to easily and efficiently create custom IVR to route calls. - [Top 10 Video to Text Converters for Easy and Automatic Transcription](https://www.ringover.co.uk/blog/transcribe-video-to-text):Convert video to text automatically with AI tools that deliver accurate transcriptions and boost productivity. Discover the best video to text converters now. - [Best call centre training tips and practices to apply for your team](https://www.ringover.co.uk/blog/call-center-training):Discover how to implement an effective call centre training programme and equip your agents with the skills to deliver outstanding customer service. - [Learn how to forward calls to another device or number](https://www.ringover.co.uk/blog/call-forwarding):Learn how to use call forwarding (*72) to redirect calls to any phone or device, anytime, ensuring you never miss important business conversations. - [Top 6 Phone Call Translator services for contact centres](https://www.ringover.co.uk/blog/call-translation):Call translation apps powered by automatic speech recognition help you communicate confidently with foreign clients, partners, or colleagues in real time. - [The best 10 Bullhorn CRM Integrations to boost your ROI](https://www.ringover.co.uk/blog/bullhorn-integrations):Learn about the most impactful and useful Bullhorn integrations, which complement its features for sourcing, interviewing, onboarding, billing, and paying staff. - [The 12 best CRM Software for Customer Service](https://www.ringover.co.uk/blog/crm-software-for-small-business):A mobile CRM helps small businesses manage daily interactions with prospects and customers efficiently, even while on the go—boosting productivity and sales. - [Best 12 AI Speech Analytics Software to Succeed in 2025](https://www.ringover.co.uk/blog/speech-analytics-software):Speech analytics software uses voice recognition to detect sentiment and analyse content, and is based on artificial intelligence. - [How to Make and Receive Phone Calls via Internet?](https://www.ringover.co.uk/blog/make-phone-call-internet):VoIP telephony allows you to make a phone call via Internet. To make a phone call, you need nothing more than an Internet-connected device. - [What is Salesforce CTI Integration?](https://www.ringover.co.uk/blog/salesforce-cti):Discover how Salesforce CTI lets you make and receive phone calls directly from your computer, streamlining workflows and boosting team productivity. - [Sentiment Analysis Guide](https://www.ringover.co.uk/blog/semantic-analysis):Semantic analysis uses AI to understand meaning and emotion in text. Discover how it helps businesses improve communication, insights, and customer experience. - [Top 5 Best VoIP Providers for Small Businesses in the UK](https://www.ringover.co.uk/blog/voip-providers-for-small-business):What is the best business VoIP service provider? Learn how much it will cost to get a VoIP business communication solution for your small business - [5 Benefits of integrating your CRM + Telephony](https://www.ringover.co.uk/blog/crm-telephony):To access the full potential of a CRM, the best thing to do is integrate it with your business telephony. - [Top 10 Best Sentiment Analysis Tools for Choice (Free & Paid)](https://www.ringover.co.uk/blog/semantic-analysis-tool):Sentiment analysis and more specifically, sentiment analysis tools, are highly useful for professional applications because they can interpret the feeling being expressed by a person. - [Best 15 Open Source Call Centre Software to Check Out ](https://www.ringover.co.uk/blog/best-call-center-software):Discover the 16 best call centre software, including Ringover, Bitrix24, Vonage, Zendesk Talk, Twilio, and more to boost performance and enhance communication. - [What Is a Softphone? Best UK VoIP Options for 2025 Explained](https://www.ringover.co.uk/blog/softphone):Softphone software allows you to make phone calls via the Internet and VoIP technology. Free softphone use has become widespread across businesses in recent years. - [Top 20 - Best Call Centre Software for Small Business](https://www.ringover.co.uk/blog/best-call-centre-software):Discover the best call centre software for small businesses to boost efficiency, streamline operations, and deliver top-tier customer experiences. - [What is First Call Resolution? The Best Tips to Improve FCR Rates](https://www.ringover.co.uk/blog/first-call-resolution):First Call Resolution (FCR) measures the percentage of customer requests resolved during the first interaction with a support agent, improving satisfaction. - [ChatGPT Prompt: 10 examples to apply in customer service](https://www.ringover.co.uk/blog/chatgpt-prompt):Prompt ChatGPT is being used more and more, but what does the term really mean? The term ChatGPT prompt simply refers to an instruction or question posed to ChatGPT. - [Sales Pipeline: All the Stages Step-by-Step to Build One](https://www.ringover.co.uk/blog/sales-pipeline):One of the most popular techniques to streamline and organise your sales activities is through a sales pipeline. The sales pipeline helps sales teams visualise the flow of leads, keep track of their sales cadences, and emphasises the idea of keeping the pipeline full and flowing. - [Automatic Speech Recognition: How Speech-to-text and ASR Systems Work in 2025](https://www.ringover.co.uk/blog/automatic-speech-recognition):Learn how automatic speech recognition uses AI to convert speech into text instantly, improving productivity, accuracy, and communication efficiency. - [What is a virtual phone number?](https://www.ringover.co.uk/blog/free-virtual-number):A free virtual number is a 10-digit telephone number which is free to call from a landline or cell phone. The cost of the call is borne by the company holding the number. In short, it's the call recipient who pays. - [The 12 Best Virtual Phone Systems for Small Businesses in the UK](https://www.ringover.co.uk/blog/best-business-phone-systems):A business phone system is a phone system with features to support productivity like multiple phone lines, unlimited calling, interactive voice response (IVR) menus, and call recording. There are different technologies for small business phone systems, but one of the most common is a VoIP (voice over Internet protocol) system. - [What Is AI Marketing?](https://www.ringover.co.uk/blog/ai-marketing):The use of AI is revolutionizing how we work, but what effect has it had on sales and marketing? We look at some of the latest statistics and reports for 2023. - [What is CRM Marketing? How CRM Marketing Benefits Campaigns](https://www.ringover.co.uk/blog/crm-marketing):CRM marketing supports business growth, especially in with a CRM integration. CRM integrations are useful, especially CRM integrations with telephony software. - [Cold Emailing Guide: How To Write A Good Email To Get Results ](https://www.ringover.co.uk/blog/cold-emailing):An optimised cold email, sent at the right time, can help you establish a relationship with your future customer and bring them into the sales funnel. - [Sales Cycle: The Ultimate Guide With All Stages Step-by-Step](https://www.ringover.co.uk/blog/sales-cycle):A sales cycle outlines the key steps salespeople follow to turn prospects into customers. Learn how to streamline your process for better conversions. - [Client Prospecting Methods and Unique Strategies for Sales Professionals with Examples](https://www.ringover.co.uk/blog/client-prospecting):Client prospecting is the essential first step in any sales strategy. Discover proven methods to identify, approach, and convert your ideal prospects efficiently. - [Sales Techniques: Highly Effective Strategies and Methods to Boost Results](https://www.ringover.co.uk/blog/sales-techniques):Great sales techniques allow you to standardize the way you approach new prospects. - [MEDDIC Sales Methodology: Examples And Courses to Boost Results](https://www.ringover.co.uk/blog/meddic):The MEDDIC and MEDDPIC methods give sales professionals a framework to improve the management of their sales process, especially when it comes to long sales cycles. - [How to Forward Calls from a Landline to a Cell Phone Easily](https://www.ringover.co.uk/blog/how-to-forward-a-landline-to-a-cell-phone):Learn how to forward a landline to a cell phone easily. Ensure you never miss a call by transferring active calls between devices with this simple feature. - [The 20 Best Business Intelligence Tools & BI Software to Visualise and Analyse Your Data](https://www.ringover.co.uk/blog/business-intelligence-tools):Discover the top 20 business intelligence tools and how they enhance customer service automation, perform conversation analysis, and increase operational efficiency. - [How To Speak To a Human at UK Delivery Companies](https://www.ringover.co.uk/blog/how-to-speak-to-a-human):Discover how long it takes to speak to a human at the UK’s most complained about parcel delivery companies. - [How to Send and Receive a Fax by Email Smoothly](https://www.ringover.co.uk/blog/send-fax-by-email):Fax survives thanks to digitalization, more specifically through the many Internet fax services that integrate with your email provider. These are called or fax to email services. - [Sales Scripts: The Definitive Guide with Examples & Best practices](https://www.ringover.co.uk/blog/sales-scripts): It's essential to have a well-constructed, well-prepared sales script, especially if you happen to be launching a cold calling campaign. - [Best free video calling apps for video conferencing and online meetings](https://www.ringover.co.uk/blog/free-video-calling):Explore how free video calling has become essential for both personal and professional communication, offering flexibility and ease since its surge in 2020. - [What is SIP Trunking? Definition and Everything You Need To Know](https://www.ringover.co.uk/blog/sip-trunking):A SIP trunk is the link that allows a company with an internal Internet-based telephony system (IP PBX) to route its telephone communications to the public network. - [ Top 10 Trends That Will Dominate the Telecom Industry in 2023 ](https://www.ringover.co.uk/blog/telecom-industry-trends-2021): Discover the hottest trends that will domoinate the telecom space in 2021. Get your business ready to succeed. - [Cold Calling for Real Estate: Best Practices and Scripts to Increase Leads](https://www.ringover.co.uk/blog/cold-calling-for-real-estate):cold calling for real estate is a key way to launch relationships with sellers. Once a real estate business organises outreach with real estate cold calling services, they can create a sophisticated prospecting process. - [What Is Voice of Customer? The Guide to Better Customer Experience](https://www.ringover.co.uk/blog/voice-of-customer):Voice of the customer (VOC) takes into account customer feedback so it can inform business strategy and product development. - [Top 8 AI Call Centre Software for 2025](https://www.ringover.co.uk/blog/call-centre-ai):AI call centres offer tools like real-time transcription, analytics, AI coaching assistance, and self-service features to optimise performance and experience. - [How To Write a Sales Follow-up Email After No Response](https://www.ringover.co.uk/blog/sales-follow-up-email):A follow up email is an email or sequence of emails sent to a contact you've already been in contact with. - [Sales Pitch: Examples, Tips and Template That Actually Work](https://www.ringover.co.uk/blog/sales-pitch):A sales pitch is crucial to your strategy. It must be concise and impactful, clearly showing how your product or service solves your prospect’s problem. - [Conversational AI: What Is It? Guide with Examples & Benefits](https://www.ringover.co.uk/blog/conversational-ai):Conversational AI refers to technology via which applications (virtual assistants or chatbots) or devices 'converse' with humans using their natural language. - [Sales Tunnel: What It Is and How To Build An Effective Sales Funnel with Examples](https://www.ringover.co.uk/blog/sales-tunnel):The sales funnnel organises the sales process from the moment the customer discovers your company's product or service until conversion. - [WebRTC: What is Real-Time Communication in Browsers and How Does It Work?](https://www.ringover.co.uk/blog/webrtc):WebRTC is a browser-based technology enabling real-time VoIP communication. Learn how it works and how to use it to enhance your business communication. - [Computer Telephony Integration (CTI) Definition & Benefits To Get Started](https://www.ringover.co.uk/blog/cti-integration):Discover how computer telephony integration (CTI) connects your phone system and computer to improve productivity, call handling, and customer service. - [20 Business Tools For Startups That You Can Use For Free to Launch your Company](https://www.ringover.co.uk/blog/19-free-tools-for-launching-your-startup):Launching your startup on a budget? Discover 19 free tools to build a professional brand, streamline operations, and boost growth from day one. - [Ringover at Recruitment Agency Expo London](https://www.ringover.co.uk/blog/Ringover-recruitment-agency-expo-london-2023):Visit Ringover at the Recruitment Agency Expo in London on March 15 at stand E25 and discover how to transform your recruitment process with smart communication tools. - [ Multi-line Phone System For Business: What Is It, Benefits and How It Works](https://www.ringover.co.uk/blog/multi-line-phone-system-small-business):Discover how to choose and set up a multi-line phone system for your small business. Improve call management and communication with the right solution. - [ Non-Fixed VoIP: What is a Non VoIP number ](https://www.ringover.co.uk/blog/non-fixed-voip): All you need to know about non-fixed VoIP: definition, pros and cons, comparison and usage. - [ Holiday Customer Service: 6 Golden Tips to Prepare Your Customer Service for the Busy Season ](https://www.ringover.co.uk/blog/holiday-customer-service-tips): Get your customer service agents ready to deliver excellent customer experience this holiday season. - [ How the Ringover and HubSpot Integration Helps Businesses Contact their Communities with Ease ](https://www.ringover.co.uk/blog/how-the-ringover-and-hubspot-integration-helps-businesses-contact-their-communities-with-ease):Explore how the Ringover and HubSpot integration helps businesses easily connect with their communities, streamline outreach, and boost upselling opportunities. - [ VoIP Software: The Eight Best VoIP Software Solutions for Businesses ](https://www.ringover.co.uk/blog/voip-software): The top 8 VoIP Software for any business: Viber, Twilio, Microsoft Teams, Vonage, Ringover, Whatsapp, Asterix and Skype. - [ 10 Tips for Setting Up Your IVR ](https://www.ringover.co.uk/blog/tips-for-setting-up-ivr):Discover essential tips for setting up an effective IVR system that enhances the caller experience and streamlines your business communication process. - [ Cloud Calling Guide: What Is Cloud Telephony And Everything It Can Do To Accelerate Your Business ](https://www.ringover.co.uk/blog/cloud-calling-101-what-it-is-and-everything-it-can-do-to-accelerate-your-business):Cloud calling enables voice communication over the internet, offering flexibility, cost savings, and advanced features to accelerate your business growth. - [ How Pipedrive CRM and Ringover will help you keep your sales pipeline clean ](https://www.ringover.co.uk/blog/pipedrive-crm-and-ringover-sales-pipeline):Manage your sales pipeline efficiently with the Ringover and Pipedrive CRM integration. Keep deals moving forward and eliminate dead leads with powerful automation. - [ The Sales Matrix: how to make it work for you ](https://www.ringover.co.uk/blog/sales-matrix-for-you):Knowing how much effort to put into a prospect can be difficult. It's vital to have an insight into what a sales matrix is, and how you can use it to increase your sales with both new and existing customers - [ Contact Centres Vs Call Centres: Which one serves your business best? ](https://www.ringover.co.uk/blog/contact-centres-vs-call-centres-what-one-serves-your-business-best):Discover the key differences between contact centres and call centres, and learn why a call centre might be the best fit for your business communication needs. - [ How to get a virtual office, hotdesk and unlimited calls all for under £100 per month! ](https://www.ringover.co.uk/blog/how-to-get-a-virtual-office-hotdesk-and-unlimited-calls-all-for-under-100-per-month): Get a virtual office, hotdesk access, and unlimited calls—all for under £100/month. Discover affordable solutions to boost your business flexibility and communication. - [ Discover the tools that your sales team needs! ](https://www.ringover.co.uk/blog/tools-sales-team-needs):Discover the essential tools your sales team needs to boost performance, streamline workflows, and hit targets more effectively in the year ahead. - [ Cloud Phones: Ways to maintain awesome service over the holidays! ](https://www.ringover.co.uk/blog/cloud-phonesmaintain-awesome-service-over-the-xmas): Maintain excellent customer service during the holidays with cloud phone systems. Stay connected, manage calls, and support clients even over Christmas. - [ 5 Tricks for Using Data to Improve Your Call Centre ](https://www.ringover.co.uk/blog/5-tricks-for-using-data-to-improve-your-call-centre): Use these 5 practical tricks to turn call centre data into better performance, improved customer service, and smarter decision-making for your team. - [ How can Automatic Call Distribution transform your business? ](https://www.ringover.co.uk/blog/how-can-automatic-call-distribution-transform-your-business): Improve customer experience and boost efficiency with Automatic Call Distribution. Streamline calls, reduce wait times, and grow your business effectively. - [ The benefits of a virtual switchboard ](https://www.ringover.co.uk/blog/virtual-switchboard-ecommerce-business): More businesses have moved online during the past year than ever before. That's why it's vital to have the right tools to run your eCommerce than business - [ Financial services firms need the highest quality technology for customer experience ](https://www.ringover.co.uk/blog/financial-service-technology-customer-experience): Finances impact on practically every level of our lives. Financial security can buy off a huge amount of worry and uncertainty, and offer valuable choices when the world is in flux. - [ Financial service businesses need cloud solutions ](https://www.ringover.co.uk/blog/financial-business-cloud-solutions): Boost productivity and security with cloud solutions for financial businesses. Streamline communication, reduce costs, and ensure compliance with ease. - [ The sales sandwich method: How to create your own perfect sales technique ](https://www.ringover.co.uk/blog/sales-sandwich-method): Creating the perfect method for a successful sale is hard. So here is a method we created that allows you to create your own sales technique. - [ Make Sales Pipeline Management Simple With HubSpot CRM Integration ](https://www.ringover.co.uk/blog/pipeline-managment-hubspot-crm-intergration): Pipeline management is essential in making sure your sales run smoothly . It’s crucial to use the right tools and strategies for this process process, which can be achieved with the Ringover and HubSpot Integration. - [9+ Call Center Management Strategies To Improve Efficiency](https://www.ringover.co.uk/blog/call-center-management-strategies):Explore proven call center management strategies to boost efficiency, improve performance, and drive long-term success for your customer service operations. - [ Stand Out In a Digital World With Ringover and HubSpot CRM Integration ](https://www.ringover.co.uk/blog/ringover-and-hubspot-intergration): With businesses going digital, it’s vital they have the essential communication tools and CRMs to ensure they operate smoothly and efficiently online - [ The changing face of the marketing agency: implications for your small business ](https://www.ringover.co.uk/blog/marketing-agency-small-business): As a small business, getting your message out in a crowded world is more important than ever. So you need to know how much marketing agencies have changed in recent years so you can hire the right one - [ Marketing KPIs: Measuring what matters ](https://www.ringover.co.uk/blog/marketing-kpi-s): The most important marketing KPIs that marketers should be remembering and measuring to optimise and remain on track. - [ How does the Ringover and Zoho integration work? ](https://www.ringover.co.uk/blog/crm-zoho-integration):Integrate Ringover with Zoho CRM to boost efficiency, streamline workflows, and save time and money while enhancing customer communication and productivity. - [ Marketing Frameworks: Taking your small business to market ](https://www.ringover.co.uk/blog/marketing-frameworks): why you need a framework with which to approach your marketing - [ VoIP security: The safest business phone system available ](https://www.ringover.co.uk/blog/voip-security): You may not think of the business phone application you use every day as a potential security vulnerability, but your IT director - [ Bring your own device — Security considerations for SMEs ](https://www.ringover.co.uk/blog/bring-your-own-device):Many companies adopted a Bring Your Own Device (BYOD) policy, allowing employees to work using their own phone or computer—even before the pandemic. - [ How inbound marketing is revolutionising sales calls ](https://www.ringover.co.uk/blog/inbound-marketing-sales-calls): Increase sales with inbound marketing and sales calls. Learn strategies to attract, engage, and convert leads through effective phone communication. - [ How to address the operational challenges call centres face ](https://www.ringover.co.uk/blog/operational-challenges-facing-the-call-center-industry):Discover the top operational challenges in the call centre industry and why hiring and retaining the right talent is key to delivering exceptional service. - [ Safe and secure in the new normality ](https://www.ringover.co.uk/blog/safe-and-secure-in-the-new-normality):Explore how to safely and securely transition teams back to the office in today’s ‘new normality’ while maintaining productivity and employee confidence. - [ Tips for growing your e-commerce business ](https://www.ringover.co.uk/blog/tips-for-growing-your-e-commerce-business): From planning, to knowing your customer and measuring success, Ringover has some valuable tips to help you grow and develop your business. - [ Transforming education communications with VoIP ](https://www.ringover.co.uk/blog/transforming-education-communications-with-voip): The good news for schools and universities is that modern VoIP telephony not only has many advantages over fixed lines, but it will also save money - [ Important numbers you should know, lifesaving hacks and awesome apps! ](https://www.ringover.co.uk/blog/important-numbers-lifesaving-hacks):Discover essential emergency numbers, smart apps for critical situations, and lifesaving tips to stay prepared and safe in any unexpected scenario. - [ VoIP: The secret weapon for remote selling success ](https://www.ringover.co.uk/blog/voip-the-secret-weapon-for-remote-selling-success): Discover how combining sales skills with a powerful VoIP business phone system makes all the difference. - [What is a Hunt Group in a phone? ](https://www.ringover.co.uk/blog/understanding-hunt-groups):Understand what a hunt group is and how it improves call distribution. Discover how hunt groups can optimise user satisfaction and boost business performance. - [ Why does local presence still matter so much? ](https://www.ringover.co.uk/blog/why-does-local-presence-still-matter):Using local presence helps you connect with prospects more effectively. Learn how to implement it easily, no matter your location or where your customers are. - [ VoIP & Recruitment: How VoIP Helps You Hire Faster in 2026](https://www.ringover.co.uk/blog/voip-software-recruitment-teams): Using a VoIP system in find new hires has numerous perks that will help recruiters surpass their hiring objectives every month. Learn more >> - [How to reduce wrap time in call center](https://www.ringover.co.uk/blog/reduce-after-call-work):Discover practical tips to reduce after-call work, boost productivity, and help your customer service team close each call efficiently and save valuable time. - [ Internet Fax: How to Use It and Get the Most From It ](https://www.ringover.co.uk/blog/what-is-fax-internet): Discover what internet fax is, how it works, and why it’s a secure, cost-effective solution for sending and receiving faxes without traditional machines or phone lines. - [ Zendesk: 12 Top Integrations to Boost Your Customer Support Experience ](https://www.ringover.co.uk/blog/zendesk-integrations): Discover the top apps to integrate with your Zendesk Support platform. - [ Call Centre Monitoring: How to Improve Call Centre Quality ](https://www.ringover.co.uk/blog/call-center-quality):Discover key strategies to enhance call centre quality and improve customer experience by focusing on essential areas like training, tools, and performance metrics. - [ Choosing a Cloud Phone System: 5 Costly Mistakes to Avoid ](https://www.ringover.co.uk/blog/cloud-phone-mistakes-avoid):Discover the most common mistakes to avoid when selecting a cloud phone system and learn how to save money while improving your business communication. - [ VoIP Headsets: Choosing the Right One for the Job ](https://www.ringover.co.uk/blog/voip-headsets):Discover how to choose the best VoIP headset for clear communication on business calls. Explore key features, expert tips, and recommendations for VoIP calling. - [Call Tags (Explained): What Are They and Why To Use Them?](https://www.ringover.co.uk/blog/how-to-use-call-tags):Call tagging helps qualify calls efficiently. Discover how to use call tags, their benefits, and why they're essential for effective call centre management. - [ 7 Best Practises for Creating On-hold Messages ](https://www.ringover.co.uk/blog/creating-on-hold-messages):Discover how to create engaging on-hold messages that keep callers informed and enhance their experience while they wait. Tips and best practices included. - [ Call Centre Abandonment Rate: How to Stop Your Callers From Hanging up Too Early? ](https://www.ringover.co.uk/blog/reduce-call-abandon-rate):Discover expert tips to reduce your call centre’s abandonment rate, improve customer satisfaction, and ensure every call gets the attention it deserves. - [ Top 3 Things to Look for When Choosing a Cloud-Phone Solution for Your CRM ](https://www.ringover.co.uk/blog/important-features-cloud-phone-system):Learn the key features to look for in a cloud phone system to boost performance, ensure flexibility, and support your business growth effectively for a low cost. - [ VoIP & Customer Service: 7 Essential Features to Boost Customer Satisfaction ](https://www.ringover.co.uk/blog/essential-features-customer-service): Discover how the right VoIP phone system can provide your company with the right tools to enhance service delivery experience and increase client satisfaction. - [ Self-Service: 5 Ways to Improve Customer Experience With Your Virtual Phone System ](https://www.ringover.co.uk/blog/self-service-improve-customers-experience-virtual-phone-system):Discover the key differences between VoIP and WebRTC technologies, how each works, and which communication solution best suits your business needs. - [ SMS Marketing: Key Strategies to Execute an Effective SMS Campaign ](https://www.ringover.co.uk/blog/text-message-marketing-for-effective-campaign):Discover essential tips to craft and launch effective text messaging marketing campaigns that boost engagement, drive conversions, and grow your business. - [Definition, Uses & Benefits of SIP Calling](https://www.ringover.co.uk/blog/sip-calling):SIP calling boosts communication and collaboration across industries. Discover how SIP solutions enhance business efficiency with flexible, modern telephony features. - [ VoIP: 5 Tips for Managing Your VIP Clients' Calls ](https://www.ringover.co.uk/blog/tips-vip-clients-calls-management): Manage VIP client calls like a pro with expert tips to enhance customer experience, build loyalty, and ensure your top clients always feel valued and heard. - [ How to Organise a Video Conference With Multiple Participants? ](https://www.ringover.co.uk/blog/organise-videoconference-multiple-participants):Learn how to organise video conferences with multiple participants. Discover tips to ensure smooth setup, strong participation, and a great user experience. - [ What Is a Call Group and What Is It For? ](https://www.ringover.co.uk/blog/what-is-a-call-group):Boost the efficiency of your switchboard with call groups. Learn how they work, their benefits, and how to implement them in just 7 minutes of reading. - [ Meet by Ringover: 14 Features for Optimising Your Video Conferences ](https://www.ringover.co.uk/blog/meet-by-ringover-features-optimising-videoconferences):Explore Ringover Meet's top features to optimise your video conferences, improve collaboration, and deliver a seamless communication experience every time. - [ Client Relations: How to Build Better Customer Service Using KPIs ](https://www.ringover.co.uk/blog/client-relations-advances-call-statistics): How to properly track and better use call centre KPIs to enhance customer service and relationships. - [ VoIP Numbers: Why Choose It for Your Business? ](https://www.ringover.co.uk/blog/voip-numbers-for-your-business): Uisng a VoIP number is a game-changer, and any business can benefit from its inclusion in the organisation. - [ VoIP Softphone: Why Use It for Your Business Calls? ](https://www.ringover.co.uk/blog/voip-softphone): Discover everything you wanted to know about softphones and why they are right for your business. - [ Choosing Call Monitoring Software: Top Features to Look For ](https://www.ringover.co.uk/blog/top-features-call-monitoring):Discover the top call monitoring features to look for, from real-time listening to analytics, to boost your team’s performance and customer service quality. - [VoIP vs. SIP: Which one is the most convenient for your business?](https://www.ringover.co.uk/blog/sip-vs-voip): The difference between SIP and VoIP explained in simple terms. - [ VoIP Calling: All of Your Questions Answered ](https://www.ringover.co.uk/blog/voip-calling-questions-answered): The most frequently asked questions about Voice over Internet Protocol (VoIP) — the way the world connects to talk in 2020 - [ Call Monitoring: What Is It and How to Use It? ](https://www.ringover.co.uk/blog/call-monitoring-definition):Discover what call monitoring is, who can benefit from it, how to implement it effectively, and the key advantages it brings to your customer service operations. - [ How to Keep Your Phone Bills Under Control While You're Away ](https://www.ringover.co.uk/blog/phone-bills-on-holidays): Cost-cutting tips to manage your phone bills with ease when travelling abroad. - [ Holidays & Seasonal Closures: How to Handle Professional Calls While Away? ](https://www.ringover.co.uk/blog/manage-professional-calls-during-closings): Adjust your IVR to suit your holiday business hours and step away from the office worry-free knowing that all of your business calls would be handled effectively. - [ The Big BT Switch-Off: Everything You Need to Know ](https://www.ringover.co.uk/blog/bt-pstn-isdn-switchoff): Millions of customers are being forced to migrate to VoIP telephony following BT's announcement in 2015 to completely phase out PSTN and ISDN systems by 2025. Prepare your business today for this crucial transition. - [ Cold Calling: How to Get More Cold Calls Answered? ](https://www.ringover.co.uk/blog/cold-calling-tips): Getting your call answered in the first place is vital and the following tips can help you connect with your customers and prospects successfully. - [ From Call Centre to the Contact Centre: The Future of Customer Service ](https://www.ringover.co.uk/blog/call-center-vs-contact-centre):Explore the key differences between a call centre and a contact centre, and learn why businesses are transitioning to multichannel communication solutions. - [Cold Calling vs Warm Calling: What's the Difference? The Complete Guide](https://www.ringover.co.uk/blog/warm-calling-vs-cold-calling): Understand the difference between warm calls and cold calls and how important they are for your sales process. - [ Prospecting: How to Find New Prospects for Your Business ](https://www.ringover.co.uk/blog/tips-to-prospect-more-effectively): Learn the best and simplest ways to find new leads and prospects to grow your business rapidly. - [ 16 Ways to Stay Productive While Working from Home ](https://www.ringover.co.uk/blog/stay-productive-working-home): Enhance your remote working experience with these 16 hacks and tips from the Ringover team. - [ What Is Salesforce High Velocity Sales and How Do I Use It? ](https://www.ringover.co.uk/blog/use-salesforce-high-velocity-sales): High Velcoity Sales (HVS) is designed to improve inside sales productivity, particularly with reps who generally spend a lot of time making sales calls in mind. Ringover has a powerful native integration with Salesforce HVS. - [A complete guide to choosing the right music on hold phone](https://www.ringover.co.uk/blog/choose-music-on-hold):Choose the right music on hold to improve caller experience, reduce hang-ups, and reflect your brand. Boost professionalism with the perfect hold soundtrack. - [ 10 Ways Call Recordings Can Help Your Business ](https://www.ringover.co.uk/blog/benefits-of-call-recordings):Call recordings are essential for improving business performance. They help monitor quality, train staff, and make informed decisions based on real customer interactions. - [ What is Automatic Call Distribution (ACD) and How is it Done? ](https://www.ringover.co.uk/blog/what-is-automatic-call-distribution): What is automatic call distribution and what are the different types of automatic call routing strategies? - [ Sales Calls: 10 Tips for Setting More Appointments ](https://www.ringover.co.uk/blog/sales-calls-tips-for-setting-more-appointments):Discover expert tips to improve your sales calls and boost your appointment-setting rate. Help your sales team book more meetings with the right approach. - [ Understanding IVR: What automation can do for your business presence ](https://www.ringover.co.uk/blog/understanding-ivr-automation-for-business-presence): Discover how an IVR can enhance your business efficiency and make life easier for your employees and callers. - [ 6 Key Tips for Putting Your Calls on Hold ](https://www.ringover.co.uk/blog/key-tips-putting-calls-on-hold):Discover 6 essential tips to manage calls on hold effectively and turn waiting time into a business asset while improving customer experience and satisfaction. - [ How to Manage Your Business Phone Hours? ](https://www.ringover.co.uk/blog/manage-business-phone-hours):Learn how to set and manage your business phone hours effectively to improve customer service, streamline operations, and optimise team availability. - [ First Call Resolution: A Gold Standard Customer Service Metric ](https://www.ringover.co.uk/blog/customer-service-metric-first-call-resolution): Learn how to achieve an excellent First Call Resolution rate to keep your customers satisfied and coming back. - [ 8 Tips for Well-Organised Conference Calls ](https://www.ringover.co.uk/blog/tips-well-organised-conference-calls):Master the art of hosting well-organised conference calls with essential tips and best practices to ensure clear communication and productive virtual meetings. - [ Cold Calls: 5 KPIs for Supervising Sales Teams ](https://www.ringover.co.uk/blog/cold-calls-kpi-supervising-sales-team): - [ 6 Important Ways a VoIP Business Phone System Supports Remote Work ](https://www.ringover.co.uk/blog/6-ways-voip-business-phone-system-supports-remote-work):Discover 6 ways a VoIP business phone system supports remote work by improving flexibility, team collaboration, and business continuity anywhere. - [ 5 Reasons You Should Switch to a Cloud-based Business Phone System Now ](https://www.ringover.co.uk/blog/5-reasons-switch-cloud-business-phone-system):Discover 5 key reasons why switching to a cloud business phone system is essential for modern companies looking to save costs, scale easily, and stay competitive. - [ 5 Steps to Keep Your Call Centre Thriving During a Crisis ](https://www.ringover.co.uk/blog/5-steps-keep-call-center-during-crisis):Discover 5 essential steps to keep your call centre running smoothly during any crisis. Ensure business continuity and maintain customer service quality. - [ 9 Tools Every Remote Worker Needs ](https://www.ringover.co.uk/blog/9-tools-every-remote-worker-needs): Working from home is now simpler than ever! Discover the top remote work tools created for team collaboration, human resources management, brainstorming, communication, and many more. - [ Jitter, Latency: 5 Simple Steps for Optimising the Quality of Your VoIP Calls ](https://www.ringover.co.uk/blog/optimising-quality-of-voip-calls):Are you having quality issues with your VOIP calls? Jitter, latencies, voice echoes...Follow these 5 steps to improve performance and communicate effectively. - [ Cold Calling: 6 Productivity Tools to Boost Your Results ](https://www.ringover.co.uk/blog/cold-calling-6-tools-boost-results): Some tools and tips to help you execute better B2B cold calling and get more calls answered. - [ Customer Service Calls: Best Practises for Welcoming Clients and Prospects ](https://www.ringover.co.uk/blog/customer-service-calls-practices-welcoming-clients-prospects): All the best tips you need to improve your customer service and to master how to welcome your clients and prosects over the phone. - [ Virtual Phone Systems: Definitions and Developments ](https://www.ringover.co.uk/blog/definitions-and-developments-virtual-phone-systems): A virtual switchboard is a business phone solution that does not require any specific installation: neither servers nor dedicated workstations and that uses either computers or the existing mobile phones. - [ 5 Strategies for an Exceptional Call Centre ](https://www.ringover.co.uk/blog/5-strategies-for-an-exceptional-call-centre):Unlock peak performance with these 5 proven strategies to boost your call centre’s efficiency, elevate customer experience, and empower your support teams. - [ Choosing Your Call Centre Software ](https://www.ringover.co.uk/blog/choosing-your-call-center-software): Choosing the right call center software boosts efficiency, improves customer service, and supports business growth. Find the best fit for your team’s needs. - [ 3 Simple Tools for Your Call Centre Software to Increase Your Sales ](https://www.ringover.co.uk/blog/3-simple-tools-for-your-call-center-software-to-increase-your-sales): Boost your sales with call center tools. From auto-dialers to CRM integrations, discover simple software features that drive conversions and streamline calls. - [ [Infographic] Telecommuting, an Emerging Trend in the UK ](https://www.ringover.co.uk/blog/telecommuting-an-emerging-trend-in-the-uk-march-2020): Telecommuting is quickly becoming the new normal in many industries across the UK. Reports show that 50% of the UK workforce is projected to work remotely by the end of 2020. - [ 5 Essential Tools for Supervising Your Team’s Calls ](https://www.ringover.co.uk/blog/5-essential-tools-for-supervising-your-team-calls): Discover the tools you need to supervise and monitor your team's calls: call recording, real-time call monitoring, call intervention, performance analysis... - [ [INFOGRAPHIC] Business cloud in 6 statistics - December 2019 ](https://www.ringover.co.uk/blog/business-cloud-in-6-statistics-december-2019): In this era of digital revolution, the Cloud represents an increasingly important strategic issue for companies. RingOver has conducted a study to help you better understand the issues of the Cloud for your business. - [ Practical Guide: Everything You Need to Get Started with Your Phone System ](https://www.ringover.co.uk/blog/practical-guide-get-started-phone-system):Follow these 10 essential steps to set up your business phone system, including switchboard, voicemail, IVR, and more to get started with confidence. - [ 20 Call Centre Software Benefits for Small Businesses ](https://www.ringover.co.uk/blog/20-call-center-software-benefits-for-small-businesses): Call centres help small businesses by improving communication. In summary, their benefits include reduced costs, better customer service, and increased sales. - [ Answer rate, NPS…which customer service call indicators should I track? ](https://www.ringover.co.uk/blog/answer-rate-nps-which-customer-service-call-indicators-track): What are the key customer service indicators to track? Everything you should know about NPS, First Call Resolution, Average Call Duration and more. - [IVR System For Small Businesses: Is It a Good Option?](https://www.ringover.co.uk/blog/interactive-voice-response-for-small-businesses): Why should small businesses use an interactive voice response? - [ Ringover Continues to Gain Ground in Flexible Calling ](https://www.ringover.co.uk/blog/ringover-continues-to-gain-ground-in-flexible-calling):Ringover continues to expand its footprint in flexible business calling by delivering reliable, cloud-based communication solutions tailored for modern teams. - [ Ringover takes on the UK and Ireland with new startup-friendly plan ](https://www.ringover.co.uk/blog/ringover-launches-startup-booster-in-the-uk-and-ireland):Ringover launches Startup Booster in the UK and Ireland, offering qualifying startups up to 40% off on its powerful cloud phone system packed with features. - [ [Tech] The “DIY” Culture ](https://www.ringover.co.uk/blog/tech-the-diy-culture):We've heard a lot about GDPR these past months. Companies have had to put themselves in compliance with the new General Data Protection Regulation. - [ 8 good reasons to dematerialise your customer service phone system ](https://www.ringover.co.uk/blog/8-good-reasons-to-dematerialise-your-customer-service-phone-system): Deployment, flexibility...dematerialised telephony is an advantage for your customer service. Discover 8 reasons to switch to a cloud telephony service. - [ 9 good reasons to dematerialise your sales team’s telecom ](https://www.ringover.co.uk/blog/9-good-reasons-to-dematerialise-your-sales-team-s-telecom):Wondering whether to choose a virtual or traditional phone system? Discover 9 essential reasons to dematerialise your business telephony infrastructure. - [ 9 good reasons to dematerialise your phone system ](https://www.ringover.co.uk/blog/9-good-reasons-to-dematerialise-your-phone-system): How to structure your telephony? Hesitating between a virtual phone system and a classic service? Here are 9 key questions to help you decide. - [ How to Manage Your Sales Team From a Distance ](https://www.ringover.co.uk/blog/how-do-you-manage-your-sales-team-from-a-distance):Discover 5 golden rules to effectively manage a remote or multi-location sales team. Learn how to maintain performance, motivation, and communication. - [ How to recruit the best talent for your customer service ](https://www.ringover.co.uk/blog/how-to-recruit-the-best-talent-for-your-customer-service): Recruitment is a strategic point for your customer service! Discover indispensible qualities for recruiting the best talent. - [ All You Need to Know About Business Telecom Fraud ](https://www.ringover.co.uk/blog/all-you-need-to-know-about-business-telecom-fraud):Learn everything about business telecom fraud, from common signs to prevention tips. Understand how to protect your phone lines from hacking and misuse. - [ 8 techniques to reduce wait time for your customer service ](https://www.ringover.co.uk/blog/8-techniques-to-reduce-wait-time-for-your-customer-service): Time spent waiting to speak to an agent is customer service's worst enemy. It creates frustration and tarnishes your company's image. - [ Sales follow-up: how do you sign your prospects every time? ](https://www.ringover.co.uk/blog/sales-follow-up-how-do-you-sign-your-prospects-every-time):Discover the 3 essential pillars of a successful sales follow-up strategy to revive leads, avoid dead ends, and sign your prospects every time. - [ What’s the Difference Between Voip and Webrtc?](https://www.ringover.co.uk/blog/what-s-the-difference-between-voip-and-webrtc):VoIP and WebRTC both enable internet-based calls, but they differ in technology and use cases. Discover the key differences between VoIP and WebRTC. - [Customer Service Skills: 10 guidelines to succeed ](https://www.ringover.co.uk/blog/the-10-golden-rules-for-a-quality-customer-service): Your customer service is the window into your company: each call received from your clients or prospects is an opportunity to shine. - [ Structuring in 2 steps: the key to your sales team’s success ](https://www.ringover.co.uk/blog/structuring-in-2-steps-the-key-to-your-sales-team-s-success): Organise your sales teams for success! Discover the advantages of two-step structuring and our tips for putting it in place. - [ Burnout, the Epidemic of the Century ](https://www.ringover.co.uk/blog/burnout-the-epidemic-of-the-century): Discover the subtleties of the El Khomri law (Work law) concerning the right to disconnect, as well as our tips for applying it in your company. - [ 5 ways to reward your sales prospectors ](https://www.ringover.co.uk/blog/5-ways-to-reward-your-sales-prospectors):Discover 5 effective ways to reward your sales prospectors and boost motivation. Manager recognition plays a key role in driving team performance and success. - [ Sales prospecting: The 7 mistakes to avoid ](https://www.ringover.co.uk/blog/sales-prospecting-the-7-mistakes-to-avoid): In the prospection phase? Discover the 7 mistakes to avoid at all costs in sales prospection to improve your seeking out of sales leads. - [ 4 winning strategies for talking to your clients ](https://www.ringover.co.uk/blog/4-winning-strategies-for-talking-to-your-clients): What's the best way to facilitate contact with your clients? Discover ideal situations for renewing ties with your leads. - [ Sales prospecting: how to succeed at cold calling ](https://www.ringover.co.uk/blog/sales-prospecting-how-to-succeed-at-cold-calling): Lead chasing is a competitive domain, and phone prospection a battlefield. Discover 4 errors to avoid as well as their solutions. - [ Talking to your clients (or the importance of the phone in customer relations) ](https://www.ringover.co.uk/blog/talking-to-your-clients-or-the-importance-of-the-phone-in-customer-relations): Communicating with your clients with a live voice is key for improving their satisfaction. Discover 6 good reasons to implement the phone in your client relations. - [ From RTC to IP telecom ](https://www.ringover.co.uk/blog/from-rtc-to-ip-telecom): After more than a century of service, ARCEP (Regulatory Authority for Electronic Communications and Posts) has announced the progressive removal of analogue telephony (RTC). What are the reasons for this development? - [ Remote Work: Best Practises to Know ](https://www.ringover.co.uk/blog/remote-work-how-to-manage-your-team-from-a-distance): In a context where more and more employees work remotely, we've brought you 6 tips on teleworking for managing your teams at a distance. - [Blog-Editorial site map to discover recommended articles](https://www.ringover.co.uk/blog/sitemap):Blog site map to discover recommended articles - [Contact Centre Integrations: How They Connect to a CRM](https://www.ringover.co.uk/blog/contact-centre-integration):Contact centre integrations are all about improving customer experience & increasing cross-selling. Know how your business can take advantage of the integration - [Receive SMS online in the UK](https://www.ringover.co.uk/blog/receive-sms-online):Learn how to receive SMS online in the UK using free VoIP numbers. Discover how to get a UK number and run your business communication efficiently. - [How to make a conference call](https://www.ringover.co.uk/blog/how-to-make-conference-call):How to set up a conference call using a VoIP phone? Can conference calls be used to solve issues faster and efficiently? Know more. - [VoIP number explained](https://www.ringover.co.uk/blog/voip-number):What is a VoIP Number? How can businesses save money and smoothen operations by getting a toll-free VoIP number? - [Inbound Call Centre vs Outbound Call centre: What’s the difference?](https://www.ringover.co.uk/blog/inbound-call-centre):Inbound call centers: The key differences between inbound & outbound call centers + How to set up an inbound call center for your business within minutes - [6 Best call tracking software for lead generation in the UK](https://www.ringover.co.uk/blog/call-tracker):Explore the best call tracking software for lead generation. Compare features, pricing, and discover how call trackers boost conversions and marketing ROI. - [eMail Providers for professionals & business](https://www.ringover.co.uk/blog/email-providers):Learn how to create a strong business email address and choose the best professional email provider to boost your company’s image and streamline communication. - [How to leave a voicemail without calling someone else's phone](https://www.ringover.co.uk/blog/how-to-leave-a-voicemail-without-calling):Learn how to leave a voicemail without calling using ringless voicemail software, apps or carriers and improve your outreach without disturbing your leads. - [Simultaneous Ringing: How to Forward Calls to Multiple Phones](https://www.ringover.co.uk/blog/simultaneous-ringing):Simultaneous ringing ensures you never miss a lead by ringing multiple devices at once. Learn how to set it up and explore its key business advantages. - [How to send an iFax online for free](https://www.ringover.co.uk/blog/fax-online-for-free):Want to send a fax online for free with no credit card? Discover some of the popular online fax service providers, and use internet fax to improve your business - [Temporary Phone Number Generator: how to create Disposable Numbers](https://www.ringover.co.uk/blog/temporary-phone-number):What is a disposable phone number? Are temporary phone numbers ideal for small businesses or do you need to get a VoIP number? - [VoIP Caller Definition: What is it?](https://www.ringover.co.uk/blog/voip-caller):What is a VoIP caller and how does it work? Learn how to set up a VoIP phone system online and discover the key business benefits of internet-based calling. - [Sales Cadence meaning: what it is and why it is important](https://www.ringover.co.uk/blog/sales-cadence):How do you create a winning sales cadence for your business? Here is a blue-print of sales cadence that will lead you to success - [How to increase sales: effective strategies, techniques and tips](https://www.ringover.co.uk/blog/increase-sales):Want to know how to increase sales using proven techniques and tips? Read on to discover a blueprint to increase sales volumes - [Artificial Intelligence for Business: best examples](https://www.ringover.co.uk/blog/artificial-intelligence-for-business):Can using AI in business help improve your workflow & productivity? 87% of global companies believe so. Learn to leverage the power of AI in your business - [AI Customer Service: Why you need it? Guide and Benefits](https://www.ringover.co.uk/blog/ai-customer-service):Discover how AI customer service solutions enhance user experience and streamline support. Learn how to deploy AI in your contact centre efficiently. - [What is conversation analysis? Examples ](https://www.ringover.co.uk/blog/conversation-analysis):How can you use conversation analysis in your business? What are the advantages of using conversation analysis tools? Find the best tools here - [Video Call Online: How Do I Make It For Free?](https://www.ringover.co.uk/blog/video-call):Discover how your small business can benefit from video calls. Explore the best video call software options and how to make high-quality calls for free. - [IP Telephony: What is it? Top Businesses Use Cases and 18 Providers](https://www.ringover.co.uk/blog/ip-telephony):IP telephony transmits voice over the internet, turning conversations into data packets for flexible, cost-effective, and efficient business communication. - [Call Waiting Meaning: How do I activate this function?](https://www.ringover.co.uk/blog/call-waiting):Discover how the call waiting feature can enhance customer service, reduce missed calls, and boost your team’s productivity with this practical guide. - [Ringover Alternatives: How Do They Compare in the UK?](https://www.ringover.co.uk/blog/ringover-alternatives-uk):There are many other options available but Ringover remains the most preferred VoIP service provider for many companies. - [Customer Acquisition Strategy: Guide, techniques & tips to drive sales](https://www.ringover.co.uk/blog/customer-acquisition-strategies):What are the best customer acquisition strategies? How can you take advantage of various customer acquisition channels? Get answers to all your questions - [UCaaS definition: the definitive guide to Unified Communications](https://www.ringover.co.uk/blog/ucaas):Discover why choosing the right UCaaS provider matters. Learn the key advantages and disadvantages of Unified Communications as a Service for your business. - [Customer Loyalty: What is It? The Ultimate Guide With Techniques and Strategies](https://www.ringover.co.uk/blog/customer-loyalty):Customer loyalty is the unconscious or conscious attachment of a customer to one brand over another. - [7 TOP Sales Management Software To Help Your Team Sell Smarter](https://www.ringover.co.uk/blog/business-management-software):Explore the 7 best business management software tools to track customer relationships, improve efficiency, and boost conversions across your sales process. - [VoIP vs. Landline: Which One Is More Reliable?](https://www.ringover.co.uk/blog/voip-vs-landline): VoIP vs landline- What are the advantages and disadvantages? Learn everything about VoIP & landline to make an informed choice. - [UCaaS vs CCaaS: Differences, Similarities & When to Use](https://www.ringover.co.uk/blog/ucaas-vs-ccaas):UCaaS Vs CCaaS: What is the difference between Unified Communications as a Service (UCaaS) and Contact Center as a Service (CCaaS)? Choose the right one for you - [UCaaS vs VoIP: Which Is Right for Your Business](https://www.ringover.co.uk/blog/ucaas-vs-voip):UCaaS vs VoIP: Discover the key differences, similarities, and expert tips to help you choose the best communication solution for your business needs. - [Contact Centre as a Service (CCaaS): benefits and complete guide](https://www.ringover.co.uk/blog/ccaas):Planning to move to CCaaS (Contact Center as a Service)? Here is a list of features you must look for and key benefits you get you get in a CCaaS - [Sales Closing: Effective Techniques to Seal the Deal](https://www.ringover.co.uk/blog/sales-closing):How to close a sale is difficult and requires certain techniques so the sales closing is successful. Sales closing is the last step before conversion. - [What is Cold Calling?](https://www.ringover.co.uk/blog/cold-calling-definition):Cold calling is a sales solicitation technique from businesses to clients who haven't previously had contact with the business. Even though cold calling generally refers to phone outreach, it can also refer to other ways of contacting prospects. - [Omnichannel Communication: What Is It and Why It Is Important?](https://www.ringover.co.uk/blog/omnichannel-communication):Omnichannel communication is when a company uses multiple communication channels simultaneously and consistently to offer a seamless experience to customers. - [Cold Calling Scripts With Free Templates](https://www.ringover.co.uk/blog/cold-calling-scripts):To capture a prospect’s interest during a cold call, preparation is key. That’s why a good phone script is an important tool for successful prospecting. - [Sales Coaching Defined: Tips & Benefits to Succeed in Sales Enablement](https://www.ringover.co.uk/blog/sales-coaching):Sales coaching is the training of sales people to develop their professional skills. This is a long-term process and provides a framework including work methods and advice. - [Blog-Editorial site map to discover recommended articles (2)](https://www.ringover.co.uk/blog/sitemap-2):Find the best tips on various topics related to telephony, prospecting and artificial intelligence applied to communication for professionals. - [Top 12 Meeting Transcription Software and Tools](https://www.ringover.co.uk/blog/meeting-transcription):Meeting transcriptions give users quick access to key points, quotes, and decisions, simplifying their follow-up and usage. - [Replay Phone Calls: How to Record, Store & Listen Easily](https://www.ringover.co.uk/blog/replay-phone-calls):Replay phone calls to analyse conversations, enhance agent performance, and boost customer service using the right tools and proven best practices. # News - [Ringover launches AIRO Coach, the first real-time AI-based coach to transform customer relations](https://www.ringover.co.uk/news/airo-coach-real-time-ai-customer-relationship-consulting):Discover Ringover's AIRO Coach, the first real-time AI coach that transforms customer relations and boosts the performance of sales and support teams. - [Ringover & Odoo: A New Strategic Technology Partnership](https://www.ringover.co.uk/news/Ringover-Odoo-New-Strategic-Technology-Partnership):Driven by increasing demand from Odoo clients for an integrated and intelligent communication tool, the two companies came together to connect phone calls directly to business processes within the Odoo interface. - [Gearing Up for an Exciting 2025!](https://www.ringover.co.uk/news/gearing-up-for-2025):2025 is set to be a year of ambition for Ringover! After an incredible 2024—35% growth, a revamped Partner Programme, over 100 integrations, 250+ global technology and marketplace partners, and 14,000 customers onboard—we’re aiming even higher in 2025. Our international expansion has soared (+200% in the US & UK), and we’re ready to push even further! - [Ringover UK Turns 5! ](https://www.ringover.co.uk/news/turning-5-in-the-uk):This year marks a special milestone for Ringover UK – our 5th anniversary! - [French scale-up Ringover appoints co-founder Ludovic Rateau as CEO and aims for centaur status](https://www.ringover.co.uk/news/ringover-appoints-ludovic-rateau-as-ceo):After leading product development as CTO and creating the Ringover solution, Ludovic Rateau assumed CEO responsibilities in September to strengthen its focus on product development and international business growth. - [Ringover and HireLogic Team Up to Empower Recruiters with Productivity Boosting AI Assistants](https://www.ringover.co.uk/news/strategic-partnership-with-hirelogic): Ringover announced today a strategic partnership with HireLogic, a leader in interview intelligence and AI assistant software for recruiters. - [Ringover and Aqore launch strategic partnership to streamline recruiter communication and enhance staffing efficiency](https://www.ringover.co.uk/news/strategic-partnership-with-Aqore):This integration combines Ringover's powerful AI-powered communication solutions with Aqore’s all-in-one staffing platform–delivering enhanced efficiency and performance for staffing teams. - [Ringover and Prodoscore Team Up: New Partnership Delivers Workforce Insights for Staffing Firms](https://www.ringover.co.uk/news/partnership-ringover-prodoscore):Discover the Ringover and Prodoscore partnership boosting business productivity with integrated call insights, performance tracking, and enhanced team efficiency. - [Ringover Participates in the Recruitment Agency Expo: Birmingham](https://www.ringover.co.uk/news/recruitment-agency-expo):Ringover participates in the Recruitment Agency Expo: Birmingham. The Recruitment Agency Expo is one of the UK's leading events for recruitment professionals. - [Ringover to Showcase Innovative Communication Solutions at UC EXPO in Manchester Central](https://www.ringover.co.uk/news/uc-expo-manchester-2024):Ringover is excited to announce its participation in the upcoming UC EXPO event at Manchester Central from May 22nd to 24th. - [Ringover Makes Waves at Bullhorn Rotterdam Show with Focus on Tech and VoIP](https://www.ringover.co.uk/news/bullhorn-rotterdam-show):Ringover's participation at the Bullhorn Rotterdam show underscored the company's commitment to innovation and excellence in the realm of cloud communications for staffing firms. - [JobAdder and Ringover Strengthen their Dedication to Advancing Recruitment with Latest Integration](https://www.ringover.co.uk/news/jobadder-ringover-strategic-partnership):Through this strategic partnership, JobAdder and Ringover have integrated their platforms to combine the power of staffing management and advanced communication capabilities. - [Avionté and Ringover Partner to Help Staffing Agencies Accelerate Business Development ](https://www.ringover.co.uk/news/avionte-ringover-strategic-partnership):Through this strategic partnership, Avionté and Ringover have integrated their platforms to combine the power of staffing management and advanced communication capabilities. - [Loxo and Ringover Unite to Innovate Staffing Management and Engagement ](https://www.ringover.co.uk/news/loxo-ringover-strategic-partnership):With a strategic partnership, Loxo and Ringover have integrated, combining the power of staffing management and advanced communication capabilities. - [Ringover Announces Strategic Partnership with Vincere to Revolutionise Staffing & Recruiting Communications and Operations](https://www.ringover.co.uk/news/vincere-ringover-strategic-partnership):Through this strategic partnership, Vincere and Ringover have integrated their platforms to combine the power of staffing management and advanced communication capabilities. - [With New Integration, Bullhorn and Ringover Advance Business Communication and Staffing Operations](https://www.ringover.co.uk/news/bullhorn-ringover-strategic-partnership):Through this strategic partnership, Bullhorn and Ringover have integrated their platforms to combine the power of staffing management and advanced communication capabilities. - [Connexys by Bullhorn and Ringover Now Offer Efficiency-Boosting Integration For Staffing and Communication Needs](https://www.ringover.co.uk/news/connexys-by-bullhorn-ringover-strategic-partnership):Through this strategic partnership, Connexys by Bullhorn and Ringover have integrated their platforms to combine the power of staffing management and advanced communication capabilities. - [AkkenCloud and Ringover Collaborate in Creating Exciting Parnership SUpporting Staffing and Communication](https://www.ringover.co.uk/news/akkencloud-ringover-strategic-partnership):Through this strategic partnership, AkkenCloud and Ringover have integrated their platforms seamlessly, providing clients with a comprehensive solution that combines the power of staffing management and advanced communication capabilities. - [Bullhorn for Salesforce and Ringover Announce Joint Innovation in Communication and Staffing Management](https://www.ringover.co.uk/news/bullhorn-for-salesforce-ringover-strategic-partnership):Through this strategic partnership, Bullhorn for Salesforce and Ringover have integrated their platforms to combine the power of staffing management and advanced communication capabilities. - [Invenias by Bullhorn and Ringover Launch Powerful Integration to Support Staffing and Communication](https://www.ringover.co.uk/news/invenias-ringover-strategic-partnership):With a strategic partnership, Invenias and Ringover have integrated, combining the power of staffing management and advanced communication capabilities. - [ Ringover raises €20 million and continues its global expansion ](https://www.ringover.co.uk/news/ringover-fundraising-20-million): Ringover is stepping up its investment in R&D to revolutionise your customer relations and sales performance on the national and global stage. - [ Ringover Smashes It in G2’s Spring Report ](https://www.ringover.co.uk/news/g2-summer2022): Ringover today announced that its business phone app has achieved multiple awards by G2, the world’s largest and most trusted software marketplace. - [ Ringover at Recruitment Agency Expo London ](https://www.ringover.co.uk/news/ringover-recruitment-agency-expo-london): Ringover will be at the Recruitment Agency Expo in London, March 21 at stand E25. - [ Are nuisance cold callers spoiling things for us all? ](https://www.ringover.co.uk/news/are-nuisance-cold-callers): A nationwide investigation carried out by Ringover found that Brits have been receiving more cold calls than ever before. - [ Ringover wins multiple accolades from Gartner Digital Markets ](https://www.ringover.co.uk/news/garner-accolades): Ringover is proud to announce its incredible award-winning streak in the first quarter of 2022 from Gartner Digital Markets (Capterra, Software Advice, and GetApp). - [ Ringover has landed in London with its new state of the art HQ ](https://www.ringover.co.uk/news/london-office): The leading VoIP provider is laying claim to The City with its new state of the art London HQ - [ New integration : Ringover & noCRM.io ](https://www.ringover.co.uk/news/integration-ringover-nocrmio): New integration : Ringover & noCRM.io - [ Business Phone System Offering Unlimited Calling and Video Conferencing In One App Launches In UK ](https://www.ringover.co.uk/news/ringover-launches-in-uk): Telephone operator Ringover is announcing the UK launch of its business communications service that provides unlimited calls, sales & call centre tools in one app. - [ Substantial Gains for Ringover and Cognism Customers as the Two Tech Players Team Up! ](https://www.ringover.co.uk/news/ringover-and-cognism-partnership): Ringover and Cognism, a sales platform for B2B sales teams have announced an exciting new partnership that will offer their customers even more value. - [ CrankWheel and Ringover Partner to Help Sales Teams Boost Efficiency ](https://www.ringover.co.uk/news/crankwheel-and-ringover-partner): Ringover and CrankWheel, a screen sharing provider announce a new partnership that will offer more value to their customers, primarily sales-focused teams. - [ Discover the new version of myRingover ](https://www.ringover.co.uk/news/new-version-myringover): Save time, increase efficiency and boost productivity with the new version of myRingover! - [ 2021, Ringover raises 10 million euros. Conquest of international markets! ](https://www.ringover.co.uk/news/ringover-raises-10-million-euros): Since early 2005, here at Ringover we’ve been driven by one simple goal: simplifying business telephony and boosting team productivity on a day-to-day basis. Today, we’re celebrating a milestone, and are delighted to announce that only three years after - [ Lourdes United, the first worldwide e-pilgrimage will take place Thursday, July 16 ](https://www.ringover.co.uk/news/lourdes-united-e-pilgrimage): This year, Ringover supports the International Sanctuary of Lourdes to launch Lourdes United, the world's first e-pilgrimage to take place on Thursday, July 16. - [ Ringover contributes to a psychological support platform for medical personnel ](https://www.ringover.co.uk/news/ringover-support-medical-personnel): Ringover facilitated the deployment in just a few hours of a free number accessible from any phone, as well as call routing to the 150 practitioners associated with the platform Thérapeutes Solidaires. - [ Ringover receives top recognition from SoftwareSuggest ](https://www.ringover.co.uk/news/ringover-receives-top-recognition-from-software-suggest): For the third time in under 6 months, Ringover receives top-recognition from a B2B recommendation and review platform. Today, we celebrate receiving the Star Beginner Award for Summer 2019 by SoftwareSuggest. - [ Ringover in HubSpot's top 5 apps ](https://www.ringover.co.uk/news/ringover-in-hubspot-s-top-5-apps): Ringover is one of Hubspot's fastest-growing app partners in 2019 – and we're quite proud. Discover why Hubspot users are choosing Ringover for their phone system - [ Ringover in the spotlight on Fit Small Business ](https://www.ringover.co.uk/news/ringover-in-the-spotlight-on-fit-small-business): Ringover is featured by Fit Small Business, the leading digital portal that helps small businesses achieve success faster. Share your review of our product! - [ Ringover Becomes A Hubspot Connect Partner With A Certified Integration ](https://www.ringover.co.uk/news/ringover-becomes-a-hubspot-connect-partner-with-a-certified-integration): RingOver has become a Hubspot Connect Partner, allowing their customers to grow their business thanks to our collaborative and innovative cloud-phone solution - [ Ringover Simplifies Contact Management for Zoho CRM Users ](https://www.ringover.co.uk/news/ringover-simplifies-contact-management-for-zoho-crm-users): Ringover takes advantage of Zoho’s PhoneBridge integration to enhance team productivity, flexibility, and mobility - [ Grasshopper abandons British clients - Ringover to the rescue! ](https://www.ringover.co.uk/news/grasshopper-abandons-british-clients-ringover-to-the-rescue): Grasshopper has announced the end of is service in the United Kingdom. To keep your number for free, request portability with Ringover! - [ [use case] RingOver accompanies Kuvut internationally ](https://www.ringover.co.uk/news/use-case-ringover-accompanies-kuvut-internationally): Find out how RingOver can follow your company internationally with an exclusive testimonial from Kuvut, participatory marketing company. - [ Ringover, the new worker's phone ](https://www.ringover.co.uk/news/ringover-the-new-worker-s-phone): Discover the story behind Ringover, the modern worker's phone. Ringover, it's all your business telephony through a web and mobile app. # Ebooks - [The Recruiter's Data Playbook](https://www.ringover.co.uk/ebooks/recruitment-data-playbook):Download “The Recruiter’s Data Playbook” and learn how to use data to optimise sourcing, improve candidate engagement, streamline hiring, and boost placement success across the recruitment process. - [Embracing AI in Executive Search](https://www.ringover.co.uk/ebooks/embracing-AI-in-executive-search):Discover how executive search firms are using AI to streamline hiring, enhance candidate evaluation, and boost recruiter performance. Download your free ebook and discover the future of talent acquisition. - [7 things top-performing Sales Managers are doing differently in 2024](https://www.ringover.co.uk/ebooks/ebook-top-performing-sales-manager):Boost your 2024 sales strategy with proven tactics for top-performing sales managers—master cold calling, omnichannel outreach, and drive lasting success. - [The Ultimate Guide for BDRs in Recruitment](https://www.ringover.co.uk/ebooks/ebook-recruitment-agencies-bdrs):Discover the best practices for recruitment agency BDRs to engage and win over talent in a competitive environment. Effective scripts, templates and examples included! - [Enhance the Candidate Experience and Ensure Client Success](https://www.ringover.co.uk/ebooks/ebook-candidate-experience):Discover the best candidate nurturing to win over top talent, deliver better results and increase client loyalty. Improve the candidate experience today! - [5 Steps to Optimise Talent Acquisition Outreach](https://www.ringover.co.uk/ebooks/ebook-cadence-recruitment):Discover the best practices to improve your acquisition strategies and find top talent. If you are an SMB ready to scale recruitment, this ebook is for you. - [Conversational intelligence: The key to improving your sales team's performance](https://www.ringover.co.uk/ebooks/ebook-conversational-intelligence):Discover how conversational intelligence improves sales performance. Learn to analyse conversations, boost conversions, and empower your sales team with data. - [Sales Strategy: a guide to optimise your sales and increase your revenue](https://www.ringover.co.uk/ebooks/sales-strategy-guide):Explore proven tactics to refine your outreach sequences, engage more prospects effectively, and drive consistent revenue growth with this sales strategy guide. - [5 top tips for B2B cold calling success](https://www.ringover.co.uk/ebooks/ebook-b2b):Discover the most effective cold calling techniques for B2B success. Boost your outreach strategy and start making a real impact with proven methods. - [Recruitment managers: How to hire faster in 7 steps](https://www.ringover.co.uk/ebooks/ebook-recruitment):Discover how recruitment professionals can save time, reduce costs, and gain full visibility into their team's performance with this practical guide. - [Sales Managers: The Tools and Features That Will Boost Your Results](https://www.ringover.co.uk/ebooks/ebook-sales-managers):Learn how to save time, money and gain greater visibility of your team’s activities - [Simplify your business telephony](https://www.ringover.co.uk/ebooks/migrate-to-the-cloud-guide):Explore how migrating to the cloud is transforming business telephony. Discover key benefits, best practices, and how to make your switch seamless. - [Exceed your business goals with cloud telephony](https://www.ringover.co.uk/ebooks/sales-guide):This must-read sales guide for managers offers strategies to boost productivity, streamline processes, and help your team close more deals efficiently. - [Efficient customer support thanks to cloud telephony](https://www.ringover.co.uk/ebooks/customer-support-guide):Explore expert strategies for managing customer calls effectively. This comprehensive guide helps support teams improve satisfaction and handle calls with ease. - [The End of RTC: How do I prepare?](https://www.ringover.co.uk/ebooks/bt-pstn-isdn-switch-off-2025):Prepare your business for the 2025 BT PSTN and ISDN switch-off with this complete guide to transitioning smoothly and confidently to IP telephony. - [Boost the productivity of remote teams with cloud telephony](https://www.ringover.co.uk/ebooks/ebook-remote-working):Revolutionise the way you work with this essential guide to remote working—boost productivity, improve communication, and empower your distributed teams. # Testimonials - [Winning in Executive Search: How Ringover Gave Venari Partners its Competitive Edge](https://www.ringover.co.uk/customer/venari-partners):Ringover is great. It does everything that you require as a business in terms of the analytics and the call recording and the transcription. - [Ringover Powers Lead Health to Reduce Telephony Issues & Boost Recruiter Efficiency](https://www.ringover.co.uk/customer/lead-health):Ringover delivers on the features that they promised. It actually works, and for the concern of change management, it was a seamless transition. - [The AXA Darnétal-Buchy branches are improving their monitoring protocol for their customer communications with Ringover](https://www.ringover.co.uk/customer/axa):We’ve really had good traceability of call and communications, which lets us optimally monitor our customer records. - [ NLDC now have a user-friendly platform that allows them to track, monitor, and record calls to help maintain high customer service levels. ](https://www.ringover.co.uk/customer/nldc):Kyle listened to our needs, and his demo was fantastic at showing us how easy it is to use Ringover! - [ The platform's features ensure that we can provide high levels of customer service ](https://www.ringover.co.uk/customer/coursier):Listening in real time allows me to continue to train my team and give them advice daily - [ Ringover helps Changes UK to grow! ](https://www.ringover.co.uk/customer/changesuk):The Ringover integration with Salesforce and its reporting is great! - [ Ringover partners with First Office Hub ](https://www.ringover.co.uk/customer/ringover-partners-first-office-hub):Ringover’s ability to assign local numbers to local offices has allowed us to create a more global feel. - [ Ringover helps Cityscoot teams to provide efficient and quality customer service. ](https://www.ringover.co.uk/customer/ringover-helps-cityscoot-teams-to-provide-efficient-and-quality-customer-service):With Ringover, we quickly noticed a drop in calls rejected or not answered by our agents. - [ Ringover provides analytics for Curral expansion ](https://www.ringover.co.uk/customer/curral):Ringover’s phone system and smart analytics helped us to grow 400% - [ Ringover is the perfect solution for an international team like Click & Boat. ](https://www.ringover.co.uk/customer/ringover-sloution-click-boat):Ringover is the perfect solution for an international team. - [ The PayPlug team were looking for a reliable telephony solution to support their growth. ](https://www.ringover.co.uk/customer/the-payplug-teams-were-looking-for-a-reliable-telephony-solution-to-support-their-growth):We needed a solution that could help us grow our business. - [ Ringover assists Movinghub with international expansion ](https://www.ringover.co.uk/customer/movinghub):The dashboard, coupled with its usability is what we needed as our team grew at a rapid rate! - [ The Big Search strengthen their UK position with Ringover ](https://www.ringover.co.uk/customer/big-search):"The calling service is excellent, and the sales and customer support team are always ready to help!" - [ Ringover's VoIP solution helps talent.io’s to grow even faster! ](https://www.ringover.co.uk/customer/talent-io):I can't emphasise enough how much Ringover has helped with our development! - [ ZeroGrey has chosen the Ringover solution to optimise its telephony ](https://www.ringover.co.uk/customer/zerogrey-has-chosen-the-ringover-solution-to-optimise-its-telephony):Ringover is a flexible and very easy-to-use solution - [ With Ringover, Job Today uses an easy-to-use, clear and reliable telephone system. ](https://www.ringover.co.uk/customer/with-ringover-job-today-uses-an-easy-to-use-clear-and-reliable-telephone-system):Ringover plays a vital role in the development of our team. - [ Ringover's VoIP solution boosts Sellsy's efficiency and international growth! ](https://www.ringover.co.uk/customer/ringover-s-voip-solution-boosts-sellsy-s-commercial-efficiency-and-international-growth):Ringover is equipped with the supervision and coaching features that we need daily. - [ Carizy has chosen reliability with Ringover to support them in their development ](https://www.ringover.co.uk/customer/carizy-has-chosen-reliability-with-ringover-to-support-them-in-their-development):It takes less than 15 minutes to create and make operational a number and an associated voice response. - [ Ringover's CRM integration and analytics helps Student Pop! ](https://www.ringover.co.uk/customer/integration-with-our-crm-was-an-essential-element-in-our-choice-of-phone-system-solution):Integration with our CRM was an essential element in our choice of phone system solution. # Help Center - [Configuring your Ringover account on a SIP phone](https://support.ringover.com/hc/en-gb/articles/40012301084561-Configuring-your-Ringover-account-on-a-SIP-phone):At Ringover, a SIP (Session Initiation Protocol) phone is a type of phone that uses the SIP protocol to make and receive - [Configuring your Ringover account on a SIP phone](https://support.ringover.com/hc/en-gb/articles/40012246688529-Configuring-your-Ringover-account-on-a-SIP-phone):At Ringover, a SIP (Session Initiation Protocol) phone is a type of phone that uses the SIP protocol to make and receive - [Processing missed calls](https://support.ringover.com/hc/en-gb/articles/14517881806865-Processing-missed-calls):Missed calls are represented by a small bell to the left of your call logs. They open next to missed calls, allowing you - [Dialer extension](https://support.ringover.com/hc/en-gb/articles/36608479158545-Dialer-extension):Introduction to the Integrated Ringover Dialer The Ringover Dialer is an extension that allows users to make phone - [Changing your interface language](https://support.ringover.com/hc/en-gb/articles/14519266169617-Changing-your-interface-language):Changing the language of the Ringover interface can greatly improve your user experience. It makes navigation more intuitive - [Blocking numbers](https://support.ringover.com/hc/en-gb/articles/14368863726993-Blocking-numbers):If a contact or a number you do not know or from which you no longer wish to receive calls is bothering you 👤, it is - [Setting Up and Using Audio Conferences in Ringover](https://support.ringover.com/hc/en-gb/articles/39761335150609-Setting-Up-and-Using-Audio-Conferences-in-Ringover):Audio conferences are a feature that allows for group phone calls, where multiple people can participate in a conversation - [Configuring your Ringover account on a SIP phone](https://support.ringover.com/hc/en-gb/articles/39760913383313-Configuring-your-Ringover-account-on-a-SIP-phone):At Ringover, a SIP (Session Initiation Protocol) phone is a type of phone that uses the SIP protocol to make and receive - [Configuring your Ringover account on a SIP phone](https://support.ringover.com/hc/en-gb/articles/39760906646161-Configuring-your-Ringover-account-on-a-SIP-phone):At Ringover, a SIP (Session Initiation Protocol) phone is a type of phone that uses the SIP protocol to make and receive - [Configuring your Ringover account on a SIP phone](https://support.ringover.com/hc/en-gb/articles/39760911664913-Configuring-your-Ringover-account-on-a-SIP-phone):At Ringover, a SIP (Session Initiation Protocol) phone is a type of phone that uses the SIP protocol to make and receive - [Keeping your existing number](https://support.ringover.com/hc/en-gb/articles/13020074845841-Keeping-your-existing-number):With the number portability option, keep your existing landline or mobile phone number on your Ringover account. Before - [Your practical guide to number portability](https://support.ringover.com/hc/en-gb/articles/39756016221713-Your-practical-guide-to-number-portability):🔄 What do I need to submit a portability request? 📌 In France: A completed and signed portability mandate The RIO - [Your new IVR builder](https://support.ringover.com/hc/en-gb/articles/21545978798737-Your-new-IVR-builder):We are thrilled to introduce a new way to configure your phone systems or Interactive Voice Response (IVR) serves much more - [Creating IVR scenarios according to the status of your agents](https://support.ringover.com/hc/en-gb/articles/14535305273361-Creating-IVR-scenarios-according-to-the-status-of-your-agents):To avoid making your callers wait indefinitely for someone to pick up the phone ⏱, you can route them directly to the next - [Choose my outgoing call number](https://support.ringover.com/hc/en-gb/articles/14129680792337-Choose-my-outgoing-call-number):If there are multiple Ringover numbers associated with your account, you have the possibility of choosing which to use 📑 - [Ringover Integration in Hubspot - User Guide](https://support.ringover.com/hc/en-gb/articles/23069361916945-Ringover-Integration-in-Hubspot-User-Guide):One-click calling your clients by clicking on their phone number from HubSpot If you are in HubSpot and have installed - [Activating your microphone in Google Chrome](https://support.ringover.com/hc/en-gb/articles/13801741080081-Activating-your-microphone-in-Google-Chrome):To enable your microphone using Ringover from the Google Chrome browser: 💻 Go to your Ringover Webapp and activate - [Activating Call Recording in Ringover: For Users and IVRs](https://support.ringover.com/hc/en-gb/articles/39580047904017-Activating-Call-Recording-in-Ringover-For-Users-and-IVRs):Call recording is a key tool for improving customer follow-up, ensuring service quality, and training your teams. Ringover - [Transferring a call](https://support.ringover.com/hc/en-gb/articles/14338189450129-Transferring-a-call):With Ringover, you have the ability to transfer an ongoing phone cal l to another number 👥 without interrupting the conversation - [Call forwarding in case of no answer](https://support.ringover.com/hc/en-gb/articles/14517948355217-Call-forwarding-in-case-of-no-answer):Call forwarding in case of no answer is a feature that allows incoming calls to be redirected to another phone number - [Set up call cascades on your IVR](https://support.ringover.com/hc/en-gb/articles/14547699143313-Set-up-call-cascades-on-your-IVR):Call cascades allow you to distribute incoming calls efficiently among different users. You can choose between two - [Creating an IVR with forwarding to an external call centre](https://support.ringover.com/hc/en-gb/articles/14543903730065-Creating-an-IVR-with-forwarding-to-an-external-call-centre):Creating a central phone system with call forwarding to an external call center on Ringover allows you to manage your communications - [Integrating Ringover into Monday.com](https://support.ringover.com/hc/en-gb/articles/16165416448529-Integrating-Ringover-into-Monday-com):Monday.com is a web and mobile project management application. It offers a sales CRM, and project management functionalities - [Integrating Ringover Click To Call in Google Chrome](https://support.ringover.com/hc/en-gb/articles/15025768416273-Integrating-Ringover-Click-To-Call-in-Google-Chrome):Make the most of Ringover with its Google Chrome extension : With the Ringover Dialer extension, you can start a call in - [Adding credits](https://support.ringover.com/hc/en-gb/articles/15234272209169-Adding-credits):Credits 💰 allow you to call destinations 📞 not included in your unlimited plan, such as international destinations like - [Creating an IVR with forwarding to external numbers](https://support.ringover.com/hc/en-gb/articles/14543712143121-Creating-an-IVR-with-forwarding-to-external-numbers):Creating a central phone system with forwarding to external numbers allows you to optimize call management by redirecting - [Which microphone or headset to use?](https://support.ringover.com/hc/en-gb/articles/15237644326673-Which-microphone-or-headset-to-use):To use Ringover from your computer 💻, you'll need a microphone 🎤 to make and receive calls. For optimal comfort, the Ringover - [Browsers compatible with Ringover](https://support.ringover.com/hc/en-gb/articles/13020284833297-Browsers-compatible-with-Ringover):Ringover uses WebRTC technology to make calls from your internet browser 💻. Currently, this technology is compatible with - [How to disable Energy Saver mode on Google Chrome?](https://support.ringover.com/hc/en-gb/articles/16685840640017-How-to-disable-Energy-Saver-mode-on-Google-Chrome):The Ringover web application can automatically go into sleep mode due to Chrome browser settings designed to conserve energy - [How to install the Ringover Dialer Chrome Extension in Odoo?](https://support.ringover.com/hc/en-gb/articles/22282511052433-How-to-install-the-Ringover-Dialer-Chrome-Extension-in-Odoo):This article follows an initial documentation on the topic and aims to provide additional information : How to connect Ringover - [How to link Ringover with Planhat?](https://support.ringover.com/hc/en-gb/articles/15205930033297-How-to-link-Ringover-with-Planhat):Planhat is an advanced Customer Success management platform that allows you to efficiently manage and enhance your customer - [How to connect Ringover with ZELIQ?](https://support.ringover.com/hc/en-gb/articles/19923679190801-How-to-connect-Ringover-with-ZELIQ):ZELIQ is a software solution designed to enhance sales team productivity, optimize prospect management - [How to link Ringover with Zoho Bigin?](https://support.ringover.com/hc/en-gb/articles/23196432465809-How-to-link-Ringover-with-Zoho-Bigin):Zoho Bigin is a sales pipeline management application designed for small businesses, simplifying prospect and transaction - [How to link Ringover with Extrabat?](https://support.ringover.com/hc/en-gb/articles/15174766248337-How-to-link-Ringover-with-Extrabat):Extrabat is a tool that brings together all the functionalities for the global management of a company in a single point - [How to link Ringover with Zoho Desk?](https://support.ringover.com/hc/en-gb/articles/23243722034065-How-to-link-Ringover-with-Zoho-Desk):Zoho Desk is a customer service platform designed to streamline the management of customer requests and interactions. It - [Adding a user](https://support.ringover.com/hc/en-gb/articles/15227575917585-Adding-a-user):Adding a user to Ringover improves team efficiency by allowing an equitable distribution of calls, facilitating internal - [Creating a greeting with voice synthesis and background music](https://support.ringover.com/hc/en-gb/articles/14547526922513-Creating-a-greeting-with-voice-synthesis-and-background-music):In this article, we will show you how to create and customize a voice announcement on your Ringover IVR system. This process - [How to prevent Chrome from clearing your tabs?](https://support.ringover.com/hc/en-gb/articles/15240019820817-How-to-prevent-Chrome-from-clearing-your-tabs):1. Disable Chrome's Memory Saver To disable Chrome's Memory Saver, follow these steps: Open Chrome Click - [How to connect your Google contacts with Ringover?](https://support.ringover.com/hc/en-gb/articles/15206154627601-How-to-connect-your-Google-contacts-with-Ringover):With the integration of Ringover into your Google contacts, you will be able to: Synchronize your shared external contacts - [Use WhatsApp messaging in Ringover](https://support.ringover.com/hc/en-gb/articles/29410666554769-Use-WhatsApp-messaging-in-Ringover):Prerequisite : You must have subscribed to the "Omnichannel" add-on. To create a Template Go to the Ringover - [Integrating Ringover into Clientify](https://support.ringover.com/hc/en-gb/articles/15205008857105-Integrating-Ringover-into-Clientify):Clientify is a CRM platform that centralizes customer management, automates marketing, and facilitates tracking of sales - [How to link Ringover with Amazon S3 (AWS S3)?](https://support.ringover.com/hc/en-gb/articles/15056046687505-How-to-link-Ringover-with-Amazon-S3-AWS-S3):Amazon S3 (AWS S3) is an object storage service that allows you to store, organize, and retrieve data via a web interface - [What are the restrictions of caller identification?](https://support.ringover.com/hc/en-gb/articles/17688884665745-What-are-the-restrictions-of-caller-identification):Caller identification, also known as caller display or CLI (Caller ID), is a telephone feature that allows the caller's number - [integrating ringover into salesloft](https://support.ringover.com/hc/en-gb/articles/15061923865233-integrating-ringover-into-salesloft):Salesloft is a platform that centralizes and automates sales interactions (emails, calls, follow-ups) with tracking and - [How to add information from your CRM to your Ringover dialer?](https://support.ringover.com/hc/en-gb/articles/16614675490193-How-to-add-information-from-your-CRM-to-your-Ringover-dialer):Instantly display key contact information from your CRM directly in your Ringover Dialer. This feature helps you save time - [How to connect Ringover with Praiz?](https://support.ringover.com/hc/en-gb/articles/15740842479761-How-to-connect-Ringover-with-Praiz):By integrating Ringover into Praiz, you’ll be able to: Automatically import Ringover recordings into Praiz Play back - [Integrating Ringover into Dropbox](https://support.ringover.com/hc/en-gb/articles/15166466340881-Integrating-Ringover-into-Dropbox):Prerequisites: You must have a Ringover Business or Advanced account to benefit from this integration 💳 The integration - [AIRO](https://support.ringover.com/hc/en-gb/articles/39109867472017-AIRO):Feature: Here are the main features offered by AIRO : Smart voice agent available 24/7 to automatically answer - [Webinar: How to create, manage, and delete user accounts](https://support.ringover.com/hc/en-gb/articles/33222950400401-Webinar-How-to-create-manage-and-delete-user-accounts):Date of the Webinar: 25/02/2025 - Learn how to create, manage, and delete user accounts Host : Marcos Fernandes - [Webinar: Empower statistics](https://support.ringover.com/hc/en-gb/articles/33222764834449-Webinar-Empower-statistics):Date of the Webinar: 18/02/2025 - Optimize your performance with AI and data Host : Marcos Fernandes Co-host - [Call Assist](https://support.ringover.com/hc/en-gb/articles/30688651515153-Call-Assist):Prerequisites: The Ringover Mobile app Minimum requirements: Android 9 and iOS 15 Make sure your usage concerns one - [How to connect Ringover with Teamtailor?](https://support.ringover.com/hc/en-gb/articles/36617183225105-How-to-connect-Ringover-with-Teamtailor):Teamtailor offers a modern recruitment and applicant tracking platform designed to help companies attract, nurture, and - [Conversations](https://support.ringover.com/hc/en-gb/articles/37171726359313-Conversations):Find all your communications — SMS, WhatsApp, calls, One Way and Fax — centralized in one place. Interactions are automatically - [Creating a switchboard with a code request](https://support.ringover.com/hc/en-gb/articles/14547494310801-Creating-a-switchboard-with-a-code-request):Prerequisite: You must have a Ringover Advanced account to access this feature 💳 Step 1: Creating a switchboard - [Creating an IVR with voice menu (press 1, press 2…)](https://support.ringover.com/hc/en-gb/articles/14370565527697-Creating-an-IVR-with-voice-menu-press-1-press-2):Creating a voice system with Ringover allows you to centralize and efficiently manage your incoming and outgoing calls - [Using the line-jump feature or waiting list](https://support.ringover.com/hc/en-gb/articles/14518541644049-Using-the-line-jump-feature-or-waiting-list):The waiting list in Ringover and priority numbers are essential tools for efficient management of incoming communications - [Setting priority routing rules for your IVR](https://support.ringover.com/hc/en-gb/articles/14542706632337-Setting-priority-routing-rules-for-your-IVR):Precedence routing, also known as Machine Learning (AI), uses call history to determine the order in which calls should be - [Setting up smart routing for your IVR](https://support.ringover.com/hc/en-gb/articles/14547798410769-Setting-up-smart-routing-for-your-IVR):Intelligent routing, or "Smart routing," utilizes data from your tools via the API (such as contact attribution in CRM, agent - [Customize call queues on your IVR](https://support.ringover.com/hc/en-gb/articles/14547625378833-Customize-call-queues-on-your-IVR):With Ringover, you have the ability to customize the queues of your standard. ✏️ This is very useful, especially when you - [Creating an IVR with call forwarding to a receptionnist](https://support.ringover.com/hc/en-gb/articles/14547927827729-Creating-an-IVR-with-call-forwarding-to-a-receptionnist):Prerequisite: You must have a Ringover Business or Advanced account to access this feature 💳 Step 1: Create - [Understanding and filtering your Meet analytics](https://support.ringover.com/hc/en-gb/articles/14695973635729-Understanding-and-filtering-your-Meet-analytics):Thanks to Meet analytics, you can improve your team performance analyses. 📈 This way, you can more efficiently supervise - [Understanding and filtering your survey analytics](https://support.ringover.com/hc/en-gb/articles/14695868863249-Understanding-and-filtering-your-survey-analytics):By using survey analytics, you can boost performance analyses for your teams. 📈 Filter your survey statistics to analyse - [Understanding and filtering your tag statistics](https://support.ringover.com/hc/en-gb/articles/14695396856849-Understanding-and-filtering-your-tag-statistics):By using tag statistics, you can boost performance analyses for your teams. 📈 Filter your tag statistics to analyze - [Understanding and filtering your call analytics](https://support.ringover.com/hc/en-gb/articles/14345815639697-Understanding-and-filtering-your-call-analytics):Call statistics help you improve how your teams' performance is analyzed. 📈 Filter your call analytics to analyze - [Launch a call campaign](https://support.ringover.com/hc/en-gb/articles/14518477828241-Launch-a-call-campaign):Call campaigns allow you to create lists of contacts and assign them to multiple agents to accelerate your sales. 🚀 - [How to connect Divalto weavy with Ringover?](https://support.ringover.com/hc/en-gb/articles/38698085442961-How-to-connect-Divalto-weavy-with-Ringover):Divalto weavy is a modern CRM and Field Service Management (FSM) solution designed to empower sales teams and field technicians - [Using Ringover from your mobile phone](https://support.ringover.com/hc/en-gb/articles/13802643086097-Using-Ringover-from-your-mobile-phone):Ringover also has a mobile version! 🎉 To use Ringover from your mobile phone 📱, just download the Ringover app 📥 for - [Using video calling and screen sharing](https://support.ringover.com/hc/en-gb/articles/14535762671121-Using-video-calling-and-screen-sharing):Video calling with Meet by Ringover and screen sharing allow you to easily make video calls from your Ringover interface - [Understanding and Filtering Your Snooze Statistics](https://support.ringover.com/hc/en-gb/articles/34632264660497-Understanding-and-Filtering-Your-Snooze-Statistics):The Snooze feature allows you to temporarily postpone call notifications, giving you better control over interruptions. - [Webinar: First steps with Ringover](https://support.ringover.com/hc/en-gb/articles/28722111375889-Webinar-First-steps-with-Ringover):Date of the Webinar: 17/04/2025 - First steps with Ringover Host : Marcos Fernandes - [Sending a Voicemail Campaign](https://support.ringover.com/hc/en-gb/articles/14518327897233-Sending-a-Voicemail-Campaign):Voicemail campaigns allow you to record / upload an audio message that will be directly sent to the voicemail of the - [Reschedule a call](https://support.ringover.com/hc/en-gb/articles/38882778830609-Reschedule-a-call):The Reschedule Call feature allows you to choose exactly when to call a contact back by adjusting the time between two call - [Sending and receiving SMS messages](https://support.ringover.com/hc/en-gb/articles/15207449140113-Sending-and-receiving-SMS-messages):Users with a mobile line can send and receive SMS messages 💬 thanks to Ringover’s online SMS sending solution. It’s also - [How to add a number?](https://support.ringover.com/hc/en-gb/articles/15206499377425-How-to-add-a-number):With Ringover, the purchase, activation and display of a new number help improve customer service, streamline internal workflows - [Creating a Ringover account](https://support.ringover.com/hc/en-gb/articles/12611380148881-Creating-a-Ringover-account):Step 1: Select a Ringover plan On our Pricing page 💰, select the plan that best suits your needs - “ Smart ”, " Business - [Phone numbers and SMS messaging numbers](https://support.ringover.com/hc/en-gb/articles/22468473267985-Phone-numbers-and-SMS-messaging-numbers):In CRM systems, number settings are essential for adapting and overseeing the management of telephone and SMS activities - [How to link Ringover with Bullhorn?](https://support.ringover.com/hc/en-gb/articles/15061970819601-How-to-link-Ringover-with-Bullhorn):Bullhorn is a software platform for recruitment companies, offering tools for managing candidate databases, automating tasks - [How to link Ringover with Odoo?](https://support.ringover.com/hc/en-gb/articles/15055822303889-How-to-link-Ringover-with-Odoo):Odoo is an open-source enterprise resource planning (ERP) system that integrates a wide range of applications to facilitate - [How to use a Jabra headset?](https://support.ringover.com/hc/en-gb/articles/14131312844305-How-to-use-a-Jabra-headset):To configure Ringover with your Jabra headset When you access the web app, if a new device is detected, a pop-up will - [Background noise when I use my USB headset](https://support.ringover.com/hc/en-gb/articles/15240957736209-Background-noise-when-I-use-my-USB-headset):Do you hear a background noise when using a USB headset with your laptop? Don't worry, you're not alone. This issue is - [How to link Ringover with Vincere?](https://support.ringover.com/hc/en-gb/articles/15204731235857-How-to-link-Ringover-with-Vincere):Vincere is a CRM / ATS software designed for recruitment and used by direct recruitment companies, recruitment agencies and - [How to link Ringover with Gorgias?](https://support.ringover.com/hc/en-gb/articles/15511169475601-How-to-link-Ringover-with-Gorgias):By integrating Ringover into Gorgias, you’ll be able to: Discover our “click-to-call” feature Know exactly who you’re - [How to link Ringover with Microsoft Teams Video?](https://support.ringover.com/hc/en-gb/articles/15204490237585-How-to-link-Ringover-with-Microsoft-Teams-Video):📹With the Ringover integration in Teams, you can pull up the data on all your Teams video calls directly in Ringover. - [Accessing and Understanding My Billing](https://support.ringover.com/hc/en-gb/articles/25046382093457-Accessing-and-Understanding-My-Billing):The "Billing" section of your Ringover Dashboard allows you to manage your credits, licenses, useful contacts, billing addresses - [Understanding Taxes, Fees, and Recovery Charges on Your Ringover Invoice (É.-U.)](https://support.ringover.com/hc/en-gb/articles/30468871723153-Understanding-Taxes-Fees-and-Recovery-Charges-on-Your-Ringover-Invoice-%C3%89-U):When subscribing to telephony services, it’s common to see various taxes, fees, and recovery charges on your invoice. These - [Modifying your billing settings](https://support.ringover.com/hc/en-gb/articles/15234228902161-Modifying-your-billing-settings):💻 Go to your Dashboard > Billing to access your Billing statements, past invoices & payment links. Click on the - [How to link Ringover with Modjo?](https://support.ringover.com/hc/en-gb/articles/15056001927313-How-to-link-Ringover-with-Modjo):Modjo.ai is a conversation analytics tool that records, transcribes, and analyzes sales calls to extract data that improves - [How to Send SMS Messages in Front](https://support.ringover.com/hc/en-gb/articles/27741463824017-How-to-Send-SMS-Messages-in-Front):By connecting with the Ringover Application Channel in Front you will be able to: Send SMS messages directly via Front - [Assigning a number to your IVR](https://support.ringover.com/hc/en-gb/articles/14547594154129-Assigning-a-number-to-your-IVR):Once you have created your IVR (auto-attendant), you need to assign it a phone number so it can become operational and receive - [How to link Ringover with Zoom?](https://support.ringover.com/hc/en-gb/articles/15181321583633-How-to-link-Ringover-with-Zoom):📹With the Ringover integration in Zoom, you can pull up the data on all your Zoom video calls directly in Ringover. - [How to connect Ringover with JobAdder?](https://support.ringover.com/hc/en-gb/articles/15205713221777-How-to-connect-Ringover-with-JobAdder):JobAdder is an applicant tracking software for companies and professionals. By integrating Ringover into JobAdder, you’ll - [How to edit an existing contact in Ringover?](https://support.ringover.com/hc/en-gb/articles/19227330865553-How-to-edit-an-existing-contact-in-Ringover):If you have already created a contact and need to modify their information, we will explain how to easily change the details - [What are the ports to open on my router and how do I prioritise flow?](https://support.ringover.com/hc/en-gb/articles/15239645788049-What-are-the-ports-to-open-on-my-router-and-how-do-I-prioritise-flow):In order to optimise the quality of your calls we recommend prioritising flow on your routers. Here are the different elements - [How to connect Ringover with Akken Cloud?](https://support.ringover.com/hc/en-gb/articles/23165516323473-How-to-connect-Ringover-with-Akken-Cloud):Akken Cloud is a personnel management platform designed for recruitment agencies and businesses. It centralizes candidate - [Ringover Integration in Salesforce - User Guide](https://support.ringover.com/hc/en-gb/articles/22400821808273-Ringover-Integration-in-Salesforce-User-Guide):Make/receive calls directly from the Salesforce interface Ringover Dialer If the option has been properly - [Authorising a user to call premium or surcharged numbers](https://support.ringover.com/hc/en-gb/articles/15229075239313-Authorising-a-user-to-call-premium-or-surcharged-numbers):Authorising a user to call special or premium numbers on Ringover can be useful in certain professional situations requiring - [Which are the important aspects of quality telecommuting?](https://support.ringover.com/hc/en-gb/articles/15239767329681-Which-are-the-important-aspects-of-quality-telecommuting):At Ringover, we put every possible effort toward assuring you optimal call quality. ✅ This is especially vital given that - [I can't connect on app.ringover.com](https://support.ringover.com/hc/en-gb/articles/15241313582481-I-can-t-connect-on-app-ringover-com):If you can't log in on app.ringover.com and are stuck on this page 🚫: 💡 Here are some simple steps to help - [Ringover calls on my smartphone cutting off](https://support.ringover.com/hc/en-gb/articles/15241272671633-Ringover-calls-on-my-smartphone-cutting-off):If you've experienced dropped calls ✂ with the RingOver application on your smartphone (Android or iPhone), this could - [Creating a call script](https://support.ringover.com/hc/en-gb/articles/22679205558673-Creating-a-call-script):A call script not only provides a clear structure for phone conversations, but also ensures that each interaction is aligned - [Using keyboard shortcuts](https://support.ringover.com/hc/en-gb/articles/14520209171217-Using-keyboard-shortcuts):From your Ringover Webapp, you can use keyboard shortcuts to save time navigating through the interface. 💻 Go - [Changing your password](https://support.ringover.com/hc/en-gb/articles/14519201892625-Changing-your-password):If you forget your password Simply click on " Forgot your password " on the login page. Then, you will receive an email - [Activating and using the Power Dialer](https://support.ringover.com/hc/en-gb/articles/14348693794577-Activating-and-using-the-Power-Dialer):The Power Dialer is an automated dialer system available on Ringover. This automatic dialer allows agents to manage a list - [Blocking numbers](https://support.ringover.com/hc/en-gb/articles/14368863726993-Blocking-numbers):If a contact or a number you do not know or no longer want to receive calls from is bothering you 👤, it is possible to - [Activating the SIP controller](https://support.ringover.com/hc/en-gb/articles/20668584084497-Activating-the-SIP-controller):The SIP Controller has been designed with the purpose of overcoming common limitations when using a SIP phone to make and - [How to connect Ringover with Firefish Software?](https://support.ringover.com/hc/en-gb/articles/34634908660369-How-to-connect-Ringover-with-Firefish-Software):Firefish Software is the recruitment CRM (ATS) that maximizes agency profitability by putting data at the heart of their - [Forwarding your calls to an external number](https://support.ringover.com/hc/en-gb/articles/14487200458513-Forwarding-your-calls-to-an-external-number):The " Forward to an external phone number " option allows you to configure forwarding of incoming calls from your Ringover - [Filtering and exporting your call logs](https://support.ringover.com/hc/en-gb/articles/14604401700113-Filtering-and-exporting-your-call-logs):With Ringover, you can perform your analyses by targeting a service or a user. You can filter and export your call logs - [Removing a user](https://support.ringover.com/hc/en-gb/articles/15233965012753-Removing-a-user):There may be times when you need to remove a user, whether due to a change in position, an employee leaving, or for security - [My phone calls are choppy](https://support.ringover.com/hc/en-gb/articles/15241358591249-My-phone-calls-are-choppy):If you experience choppy or interrupted conversations, here are the steps to follow: 1. Optimize your computer's performance - [How to Manually Delete Calls from Your Call Logs](https://support.ringover.com/hc/en-gb/articles/36362200800785-How-to-Manually-Delete-Calls-from-Your-Call-Logs):Deleting Call Logs in Ringover Ringover allows you to manage your call history by deleting specific call logs when needed - [Account Login Troubleshooting and Password Reset Guide](https://support.ringover.com/hc/en-gb/articles/36361151728273-Account-Login-Troubleshooting-and-Password-Reset-Guide):Account Login Troubleshooting and Password Reset Guide If you're experiencing difficulties accessing your account, this - [Using a Coworking Space Address to Register a Local Phone Number](https://support.ringover.com/hc/en-gb/articles/36360528854673-Using-a-Coworking-Space-Address-to-Register-a-Local-Phone-Number):Using a Coworking Space Address to Register a Local Phone Number Many businesses today operate from coworking spaces, - [Forwarding your calls to a colleague's phone](https://support.ringover.com/hc/en-gb/articles/14488522161553-Forwarding-your-calls-to-a-colleague-s-phone):You can choose to forward your calls to a colleague's phone in case of no answer or unconditionally. This function is very - [Making your number clickable in your email signature](https://support.ringover.com/hc/en-gb/articles/14488625639953-Making-your-number-clickable-in-your-email-signature):The "click to call" feature in Ringover allows users (who do not have a Ringover account) to initiate a phone call simply - [Call forwarding in case of no answer](https://support.ringover.com/hc/en-gb/articles/14517948355217-Call-forwarding-in-case-of-no-answer):Call forwarding in case of no answer is a feature that allows incoming calls to be redirected to another phone number - [TCR Registration Guide](https://support.ringover.com/hc/en-gb/articles/15362887555217-TCR-Registration-Guide):To protect consumers and improve the deliverability of legitimate text messages, the telecommunications industry has implemented - [Activating and Using Voicemail Drop](https://support.ringover.com/hc/en-gb/articles/14518192013073-Activating-and-Using-Voicemail-Drop):The " voicemail drop " feature allows you to leave a message automatically when your outgoing call goes to voicemail. Agents - [Using single sign-on (SSO) to log in to your account](https://support.ringover.com/hc/en-gb/articles/13819447993489-Using-single-sign-on-SSO-to-log-in-to-your-account):Single sign-on (SSO) allows you to access several applications while only authenticating your log ins once. Ringover uses - [The Ringover application doesn't ring on my iPhone](https://support.ringover.com/hc/en-gb/articles/15241446380945-The-Ringover-application-doesn-t-ring-on-my-iPhone):You have installed the Ringover application from the AppStore on your iPhone (5S or newer) and you notice that the application - [Differences between licenses, users and additional numbers in Ringover](https://support.ringover.com/hc/en-gb/articles/24863941968657-Differences-between-licenses-users-and-additional-numbers-in-Ringover):Understanding the distinction between licenses and numbers in Ringover is essential to optimize their use and fully leverage - [Keeping track of your daily phone activity](https://support.ringover.com/hc/en-gb/articles/14604683693969-Keeping-track-of-your-daily-phone-activity):Your Dashboard allows you to keep track of your teams' activity in real time and manage events on your IVRs. Monitor - [Activating and downloading call recordings](https://support.ringover.com/hc/en-gb/articles/14518734569105-Activating-and-downloading-call-recordings):Activating and downloading call recordings on Ringover provides companies with an essential tool to improve communication - [How to link Ringover with Efficy?](https://support.ringover.com/hc/en-gb/articles/15180631347089-How-to-link-Ringover-with-Efficy):Efficy is a pure CRM player and now offers a range of CRM solutions with all the features required to manage a company - [I installed the Ringover Chrome extension but Click2Call is not working](https://support.ringover.com/hc/en-gb/articles/15241095375249-I-installed-the-Ringover-Chrome-extension-but-Click2Call-is-not-working):You have just installed the Ringover Chrome extension, but you cannot click on a number to make a call via Ringover. 🚫 - [Call Recording](https://support.ringover.com/hc/en-gb/articles/31044603574161-Call-Recording):Call recording is data processing regulated by the GDPR. What are the key considerations and what actions should be taken - [Use WhatsApp messaging in Ringover](https://support.ringover.com/hc/en-gb/articles/29410666554769-Use-WhatsApp-messaging-in-Ringover):Prerequisite : You must have subscribed to the "Omnichannel" add-on. To create a Template Go to the Ringover - [How to connect Ringover with Matchmaker Software?](https://support.ringover.com/hc/en-gb/articles/35957458100369-How-to-connect-Ringover-with-Matchmaker-Software): Matchmaker Software is a UK-based recruitment CRM (ATS) built to streamline operations and boost efficiency for modern - [Fastest Dispatch](https://support.ringover.com/hc/en-gb/articles/34594096973585-Fastest-Dispatch):Fastest Dispatch is a feature that builds on the random cascade principle, with a simultaneous approach : instead of distributing - [Target First](https://support.ringover.com/hc/en-gb/articles/33954548772753-Target-First):Target First is an online customer relationship tool that primarily offers live chat, AI Assistant, and callback solutions - [How to connect Ringover with Maxo?](https://support.ringover.com/hc/en-gb/articles/35258643993873-How-to-connect-Ringover-with-Maxo):Thought for modern sales teams, Maxo by Efficy centralizes customer interactions and simplifies sales processes thanks to - [Sending a SMS campaign](https://support.ringover.com/hc/en-gb/articles/15207233719697-Sending-a-SMS-campaign):SMS campaigns allow you to manage and automate your company’s outgoing messages. They are designed to help sales teams, - [How to connect and use your Omnichannel Add-on](https://support.ringover.com/hc/en-gb/articles/15226048615185-How-to-connect-and-use-your-Omnichannel-Add-on):After subscribing to our “Omnichannel messaging” offer in your Add-ons. Omnichannel messaging by Ringover gives you the - [How to Connect Ringover with Access?](https://support.ringover.com/hc/en-gb/articles/30285007025041-How-to-Connect-Ringover-with-Access):Access provides advanced recruitment and applicant tracking solutions designed to streamline hiring processes for businesses - [How to link ringover with nocrm.io?](https://support.ringover.com/hc/en-gb/articles/15055382438673-How-to-link-ringover-with-nocrm-io):noCRM.io is a lead management software designed for sales agents, helping them to focus on closing more transactions. - [How to link Ringover with Microsoft Dynamics?](https://support.ringover.com/hc/en-gb/articles/15029293864849-How-to-link-Ringover-with-Microsoft-Dynamics):Prerequisites: You must have a Ringover Business or Advanced account to benefit from this integration 💳 The integration - [Troubleshooting Two-Factor Authentication (2FA) Access and Verification Code Issues](https://support.ringover.com/hc/en-gb/articles/35048376807569-Troubleshooting-Two-Factor-Authentication-2FA-Access-and-Verification-Code-Issues):Understanding Two-Factor Authentication (2FA) Issues Two-factor authentication (2FA) adds an extra layer of security to - [How to connect Ringover with LOXO?](https://support.ringover.com/hc/en-gb/articles/22563405627025-How-to-connect-Ringover-with-LOXO):The integration of LOXO with Ringover offers a comprehensive solution for managing business operations and communications - [How to link Ringover with Pipedrive?](https://support.ringover.com/hc/en-gb/articles/14368656559633-How-to-link-Ringover-with-Pipedrive):Pipedrive is a sales-focused customer relationship management (CRM) tool. It enables sales teams to track sales opportunities - [Keeping your existing number](https://support.ringover.com/hc/en-gb/articles/13020074845841-Keeping-your-existing-number):The portability option allows you to keep your current landline or mobile phone number for your Ringover account. - [How to link Ringover with SugarCRM?](https://support.ringover.com/hc/en-gb/articles/15055184189457-How-to-link-Ringover-with-SugarCRM):SugarCRM is a company specialized in customer relationship management solutions. It offers a CRM platform that allows businesses - [Installing the Ringover desktop app on your computer](https://support.ringover.com/hc/en-gb/articles/13802410056465-Installing-the-Ringover-desktop-app-on-your-computer):We offer you the Ringover application, ready to be downloaded and installed on your desktop 🖥️ or laptop 💻. 💡 - [Joining a call in progress](https://support.ringover.com/hc/en-gb/articles/14548815148561-Joining-a-call-in-progress):Ringover allows you to monitor calls from your call center and have a real-time view of call analytics. You can see which - [Keep track of your agents’ status](https://support.ringover.com/hc/en-gb/articles/14549403943697-Keep-track-of-your-agents-status):🖥️ Go to your Dashboard>Activity to find out the real-time status of your agents. You’ll then be able to see which - [How to link Ringover with Zoho CRM?](https://support.ringover.com/hc/en-gb/articles/14316401476113-How-to-link-Ringover-with-Zoho-CRM):Zoho is a software company that offers a suite of cloud applications designed for business management. Their products include - [User Permissions](https://support.ringover.com/hc/en-gb/articles/23658192632721-User-Permissions):With user permissions, you can define what your collaborators can or cannot do. These permissions are divided into three - [Understanding and Filtering Your Incoming Call Analytics](https://support.ringover.com/hc/en-gb/articles/26577377553809-Understanding-and-Filtering-Your-Incoming-Call-Analytics):The incoming call analytics section provides you with a detailed analysis of the 50 clients who have interacted most frequently - [Task management](https://support.ringover.com/hc/en-gb/articles/33678992392849-Task-management):The "Tasking" feature allows users to efficiently manage and track their team's tasks. It provides the ability to assign - [Creating an IVR with call forwarding to members of your Ringover team](https://support.ringover.com/hc/en-gb/articles/14537130634257-Creating-an-IVR-with-call-forwarding-to-members-of-your-Ringover-team):For a call to be forwarded directly to one of your team members, you must configure your IVR accordingly. Ringover will explain - [Creating a scenario for special dates (holidays, etc.) on your IVR](https://support.ringover.com/hc/en-gb/articles/14537751960209-Creating-a-scenario-for-special-dates-holidays-etc-on-your-IVR):To facilitate the management of your phone system when you take a well-deserved break 💤, we have developed the " Special - [Adding a survey at the end of a call](https://support.ringover.com/hc/en-gb/articles/14543101552017-Adding-a-survey-at-the-end-of-a-call):After-call surveys are a tool for allowing your callers to rate the quality of the phone contact they've just had with - [Creating an IVR with forwarding to external numbers](https://support.ringover.com/hc/en-gb/articles/14543712143121-Creating-an-IVR-with-forwarding-to-external-numbers):Creating a central phone system with forwarding to external numbers allows you to optimize call management by redirecting - [Set up call cascades on your IVR](https://support.ringover.com/hc/en-gb/articles/14547699143313-Set-up-call-cascades-on-your-IVR):Call cascades allow you to distribute incoming calls efficiently among different users. You can choose between two - [Creating a switchboard with a go-back option](https://support.ringover.com/hc/en-gb/articles/14547895110289-Creating-a-switchboard-with-a-go-back-option):Step 1: Creating a switchboard 💻 Login to your Dashboard>IVR then click on “ Create a IVR ”. Name your switchboard - [Your new IVR builder](https://support.ringover.com/hc/en-gb/articles/21545978798737-Your-new-IVR-builder):We are thrilled to introduce a new way to configure your phone systems or Interactive Voice Response (IVR) serves much more - [Activating conversation recording for a user](https://support.ringover.com/hc/en-gb/articles/14338464374545-Activating-conversation-recording-for-a-user):Call recording is a useful tool to improve customer follow-up and team training. With Ringover, you can easily enable - [Enable the After-Call Work feature](https://support.ringover.com/hc/en-gb/articles/14549158676497-Enable-the-After-Call-Work-feature):The After-Call Work feature allows agents to have a dedicated time after hanging up to complete actions necessary for call - [View your personal daily call statistics on Ringover](https://support.ringover.com/hc/en-gb/articles/14674099560849-View-your-personal-daily-call-statistics-on-Ringover):Personal call statistics, located above the Dialer, allow you to keep an eye on your call activity in real time and better - [Activate two-factor authentication via email](https://support.ringover.com/hc/en-gb/articles/24229088391697-Activate-two-factor-authentication-via-email):Two-factor authentication via email is an additional security measure designed to further protect your Ringover account - [How to connect Ringover with Reecall?](https://support.ringover.com/hc/en-gb/articles/19561266502801-How-to-connect-Ringover-with-Reecall):The integration of Ringover with Reecall provides companies with a comprehensive communication solution that optimizes call - [Adding aliases to your IVR](https://support.ringover.com/hc/en-gb/articles/14543583321105-Adding-aliases-to-your-IVR):Adding an alias to your central phone system on Ringover allows you to personalize and better manage your communications - [Assign a Fax to a Voice IVR](https://support.ringover.com/hc/en-gb/articles/32966901506961-Assign-a-Fax-to-a-Voice-IVR):Number Availability First, please check if a fax number is available among those you own: Go to the "Numbers" - [Resolving Business Verification Issues on Facebook](https://support.ringover.com/hc/en-gb/articles/29924037988241-Resolving-Business-Verification-Issues-on-Facebook):Here are common issues that users encounter when trying to complete Facebook business verification for using WhatsApp and - [How to use One-Way Texts ?](https://support.ringover.com/hc/en-gb/articles/15207664808465-How-to-use-One-Way-Texts):The SMS Notifications feature provides you with the following points: Send unlimited outgoing messages, Send - [Texting: Understanding and controlling usage](https://support.ringover.com/hc/en-gb/articles/15207146706961-Texting-Understanding-and-controlling-usage):Sending and Receiving SMS with Ringover 📲 With a mobile line, you can easily send and receive SMS 💬 thanks to Ringover's - [Add a label to your Ringover numbers](https://support.ringover.com/hc/en-gb/articles/28827936770705-Add-a-label-to-your-Ringover-numbers):Adding a label to a number in Ringover, instead of to the call, provides a more effective way to manage your contacts and - [Reassigning a user license](https://support.ringover.com/hc/en-gb/articles/15206759211921-Reassigning-a-user-license):Reassigning a license in Ringover is an efficient way to make the most of your team's resources. If an employee no longer - [Assigning one or more numbers to a team member](https://support.ringover.com/hc/en-gb/articles/15206715958929-Assigning-one-or-more-numbers-to-a-team-member):Assigning one or more phone numbers to your collaborators via Ringover is a simple and quick process. This allows each - [Sending and reading a fax](https://support.ringover.com/hc/en-gb/articles/15227215435409-Sending-and-reading-a-fax):With Ringover's " Send a Fax " feature, you can send faxes via the Internet from your web or desktop application. Simply - [Adding and assigning a fax number](https://support.ringover.com/hc/en-gb/articles/15227171355665-Adding-and-assigning-a-fax-number):Ringover allows you to easily send and receive faxes over the Internet. ⚠️ To assign a fax number 📠 to one of your collaborators - [Creating and assigning a user profile](https://support.ringover.com/hc/en-gb/articles/15234049951249-Creating-and-assigning-a-user-profile):Effective management of users and their roles is crucial to ensuring productivity and information security. With Ringover - [Creating a group of users](https://support.ringover.com/hc/en-gb/articles/15227840126993-Creating-a-group-of-users):Creating a user group in Ringover allows you to better organize your team, distribute calls more efficiently, and improve - [Creating an external user](https://support.ringover.com/hc/en-gb/articles/15227739716881-Creating-an-external-user):If you need to provide certain colleagues who aren’t using Ringover with access to your Dashboard, you can grant them external - [Adding a user](https://support.ringover.com/hc/en-gb/articles/15227575917585-Adding-a-user):Adding a user to Ringover improves team efficiency by allowing an equitable distribution of calls, facilitating internal - [Granting Dashboard access rights](https://support.ringover.com/hc/en-gb/articles/15228175294353-Granting-Dashboard-access-rights):Adapting access rights to the Ringover Dashboard is crucial for optimizing collaboration within your team. It enhances - [How to connect Ringover with Microsoft Office365 (Contacts)?](https://support.ringover.com/hc/en-gb/articles/15205451405969-How-to-connect-Ringover-with-Microsoft-Office365-Contacts):By integrating Ringover into Office365, you’ll be able to: Know exactly who you’re calling and quickly access their information - [authorizing your users to tag their calls](https://support.ringover.com/hc/en-gb/articles/15228288679313-authorizing-your-users-to-tag-their-calls):Tagging calls in Ringover helps organize and manage communications. It allows you to categorize interactions, quickly access - [How to Protect Yourself from Identity Spoofing?](https://support.ringover.com/hc/en-gb/articles/33882700278545-How-to-Protect-Yourself-from-Identity-Spoofing):Identity spoofing, or spoofing, is a cyberattack technique that involves falsifying an identity to deceive a computer system - [Error-Free Phone Numbers: E.164 Guide](https://support.ringover.com/hc/en-gb/articles/22296748012561-Error-Free-Phone-Numbers-E-164-Guide):What is E.164 Format? The E.164 format is like the global style guide for phone numbers. Established by the International - [Understanding the Ringover desktop app icon](https://support.ringover.com/hc/en-gb/articles/18915256720657-Understanding-the-Ringover-desktop-app-icon):The desktop app, or desktop application, is software that you can install on your desktop compute r or laptop to access - [How to prevent Chrome from clearing your tabs?](https://support.ringover.com/hc/en-gb/articles/15240019820817-How-to-prevent-Chrome-from-clearing-your-tabs):1. Disable Chrome's Memory Saver To disable Chrome's Memory Saver, you can follow the steps below: - [Which IP phone to use?](https://support.ringover.com/hc/en-gb/articles/15238186086545-Which-IP-phone-to-use):With Ringover 💻, you also have the possibility of using an IP phone 📞. We recommend using one with the Opus - [Which microphone or headset to use?](https://support.ringover.com/hc/en-gb/articles/15237644326673-Which-microphone-or-headset-to-use):To use Ringover from your computer 💻, you'll need a microphone 🎤 to make and receive calls. For optimal comfort, the - [Finding a Call ID](https://support.ringover.com/hc/en-gb/articles/16282827715473-Finding-a-Call-ID):The call ID is a call's reference number, a bit like its ID card. When you want to report a problem, you need this number - [Your numbers are showing as spam](https://support.ringover.com/hc/en-gb/articles/15241624869393-Your-numbers-are-showing-as-spam):Phone spam refers to unwanted communications for advertising, commercial, or malicious purposes, such as texts, calls, or - [I can’t receive Ringover calls on my Xiaomi phone](https://support.ringover.com/hc/en-gb/articles/15241569686033-I-can-t-receive-Ringover-calls-on-my-Xiaomi-phone):When the Ringover application is placed in the background on some phones, settings must be adjusted so that calls can be - [I don't receive Ringover calls on my Huawei phone](https://support.ringover.com/hc/en-gb/articles/15241545895185-I-don-t-receive-Ringover-calls-on-my-Huawei-phone):When the Ringover application is run in the background on some phones, a setting must be made in the Ringover application - [Clearing your Google Chrome cache](https://support.ringover.com/hc/en-gb/articles/15241320299537-Clearing-your-Google-Chrome-cache):Clearing your browser’s cache can help resolve performance issues and free up space on your device 🌐. Step 1: Open - [Clearing your Safari cache](https://support.ringover.com/hc/en-gb/articles/29754515060625-Clearing-your-Safari-cache):Clearing your browser's cache can help resolve performance issues and free up space on your device 🌐. 💻 Open - [Chrome extension: cannot pick up](https://support.ringover.com/hc/en-gb/articles/15241215814289-Chrome-extension-cannot-pick-up):If you see the Ringover Chrome extension open when you receive a call but it won't allow you to pick up 🚫 (this - [I hear a robotic voice when calling](https://support.ringover.com/hc/en-gb/articles/15241172930193-I-hear-a-robotic-voice-when-calling):A robotic voice is a common issue that can affect the quality of VoIP calls. If you hear a robotic voice as soon as a client - [Certain users' calls are not showing in Salesforce](https://support.ringover.com/hc/en-gb/articles/15241100103313-Certain-users-calls-are-not-showing-in-Salesforce):Salesforce integration allows for the uploading of customer records. However, you may notice that the calls of certain users - [Creating a conference](https://support.ringover.com/hc/en-gb/articles/14488763417105-Creating-a-conference):Audio conferences are a feature that allows for group phone calls, where several people can participate in a conversation - [HubSpot Ticket Creation from Ringover](https://support.ringover.com/hc/en-gb/articles/25514101089937-HubSpot-Ticket-Creation-from-Ringover):The HubSpot Ticket Creation Feature allows Ringover users to automatically generate tickets in HubSpot based on the statuses - [Integrating Ringover into Clientify](https://support.ringover.com/hc/en-gb/articles/15205008857105-Integrating-Ringover-into-Clientify):By integrating Ringover into Clientify, you’ll be able to: You can create your contacts directly Call recording Recorded - [How to link Ringover with Salesforce?](https://support.ringover.com/hc/en-gb/articles/14164342907793-How-to-link-Ringover-with-Salesforce):Salesforce is a company specialized in customer relationship management ( CRM ) software for businesses. Their cloud platform - [How to Connect Ringover with TargetRecruit?](https://support.ringover.com/hc/en-gb/articles/33785904507537-How-to-Connect-Ringover-with-TargetRecruit):TargetRecruit, a leading cloud-based Applicant Tracking System built on Salesforce, empowers recruitment teams worldwide - [How to link Ringover with Microsoft Azure Storage?](https://support.ringover.com/hc/en-gb/articles/33728793954065-How-to-link-Ringover-with-Microsoft-Azure-Storage):Please note that our integration natively supports Azure File Storage only. If you are using Azure Blob Storage, it is still - [How to Integrate Ringover with Microsoft Azure AD for Single Sign-On (SSO)?](https://support.ringover.com/hc/en-gb/articles/15165373573905-How-to-Integrate-Ringover-with-Microsoft-Azure-AD-for-Single-Sign-On-SSO):Step 1: Creating an application 💻 Sign into Azure Active Directory admin center and then click on "Business - [SMS compliance registration (U.S.)](https://support.ringover.com/hc/en-gb/articles/16715310545937-SMS-compliance-registration-U-S):TCR Registration and 10DLC Compliance What You Need to Know to Send SMS and MMS with Ringover As part of the Federal - [Parallel Dialer](https://support.ringover.com/hc/en-gb/articles/32621596848401-Parallel-Dialer):Dual Simultaneous Call: The system dials two calls in parallel to maximize the chances of connection. As soon as a customer - [Automatic Generation of a Callback Request in Zendesk](https://support.ringover.com/hc/en-gb/articles/33224426629649-Automatic-Generation-of-a-Callback-Request-in-Zendesk):Enhance customer experience by reducing wait times and frustration in IVR queues. With a simple press of the # key, customers - [Webinar: create, manage, and delete user accounts](https://support.ringover.com/hc/en-gb/articles/33222950400401-Webinar-create-manage-and-delete-user-accounts):Date of the Webinar: 25/02/2025 - Learn how to create, manage, and delete user accounts Host : Marcos Fernandes - [Webinaire : Empower statistics](https://support.ringover.com/hc/en-gb/articles/33222764834449-Webinaire-Empower-statistics):Date of the Webinar: 18/02/2025 - Optimize your performance with AI and data Host : Marcos Fernandes Co-host - [Webinar: Understanding your Ringover analytics: How to use your data effectively](https://support.ringover.com/hc/en-gb/articles/24324196934033-Webinar-Understanding-your-Ringover-analytics-How-to-use-your-data-effectively):Date of the Webinar: 26/02/2025 - Understanding your Ringover analytics: How to use your data effectively Host : Marcos - [How to Connect Ringover with Crelate](https://support.ringover.com/hc/en-gb/articles/33054568805137-How-to-Connect-Ringover-with-Crelate):By integrating Ringover with Crelate, the modern recruiting and staffing software, you can enhance your communication workflows - [How to link Ringover with Boond Manager ?](https://support.ringover.com/hc/en-gb/articles/23904282056465-How-to-link-Ringover-with-Boond-Manager):BoondManager is a team and project management software designed to facilitate planning, tracking, and collaboration within - [What’s the required bandwidth?](https://support.ringover.com/hc/en-gb/articles/15239585746705-What-s-the-required-bandwidth):Go to the Speed Test homepage, where you’ll find a scroll-down list with a search field, if needed. For the US version - [Managing Edge Chromium notifications](https://support.ringover.com/hc/en-gb/articles/14520047620625-Managing-Edge-Chromium-notifications):If you use Ringover in Edge Chromium, you can activate notifications, so you’re informed when a call comes in. 💬 This means - [Privacy Policy for Google Contacts Integration with Ringover](https://support.ringover.com/hc/en-gb/articles/29516630281617-Privacy-Policy-for-Google-Contacts-Integration-with-Ringover):1. Introduction Ringover is committed to protecting your data privacy. This privacy policy explains how the Google Contacts - [Webinar: How to improve your ROI with Empower?](https://support.ringover.com/hc/en-gb/articles/32540781867153-Webinar-How-to-improve-your-ROI-with-Empower):Date of the Webinar: 28/01/2025 - How to improve your ROI with Empower? Host : Marcos Fernandes Co-host : Bruna - [Webinar: Unlock the power of the Ringover API](https://support.ringover.com/hc/en-gb/articles/32541012986129-Webinar-Unlock-the-power-of-the-Ringover-API):Date of the Webinar: 29/01/2025 - Unlock the power of the Ringover API Host : Marcos Fernandes Co-host : Nouhaila - [Ringover integration in Pipedrive - User Guide](https://support.ringover.com/hc/en-gb/articles/23462311103121-Ringover-integration-in-Pipedrive-User-Guide):Have a history of all calls and SMS (WhatsApp included) in your client profiles On the activities page in PipeDrive - [How to link Ringover with Crisp](https://support.ringover.com/hc/en-gb/articles/15173818796433-How-to-link-Ringover-with-Crisp):Crisp is a customer support software which harmonises conversation channels for companies all around the world 🌎.Crips - [How to link Ringover with Sellsy?](https://support.ringover.com/hc/en-gb/articles/15025956104721-How-to-link-Ringover-with-Sellsy):By integrating Ringover Sellsy, you’ll be able to: Easily pull up your connected calls and SMS messages in Sellsy. - [How to link Ringover with Zendesk?](https://support.ringover.com/hc/en-gb/articles/15025670755729-How-to-link-Ringover-with-Zendesk):Zendesk is a software platform designed to help businesses effectively manage their interactions with customers. It offers - [How to connect Ringover with Mercury](https://support.ringover.com/hc/en-gb/articles/31570841719569-How-to-connect-Ringover-with-Mercury):Mercury is built on Microsoft’s Dynamics 365 CRM platform to give you the finest technology from Microsoft, packaged specifically - [How to connect Ringover with Make?](https://support.ringover.com/hc/en-gb/articles/19653878903569-How-to-connect-Ringover-with-Make):Make is a process automation platform that enables users to design and execute automated workflows without the need for - [Viewing and setting your performance indicators](https://support.ringover.com/hc/en-gb/articles/14549317247889-Viewing-and-setting-your-performance-indicators):From your Dashboard, you can view and set various performance indicators 📊. View your performance indicators 🖥️ Go - [Monitor team members’ inactive periods](https://support.ringover.com/hc/en-gb/articles/14549418222353-Monitor-team-members-inactive-periods):Thanks to Ringover, you can monitor your team members’ inactive periods. This grants you a real-time view of your teams’ - [How to use Radio Coach?](https://support.ringover.com/hc/en-gb/articles/14549514485137-How-to-use-Radio-Coach):What does Radio Coach do? This feature lets you launch continuous, real-time listening into calls in progress, discreetly - [Configuring your Ringover account on a SIP phone](https://support.ringover.com/hc/en-gb/articles/14519761258769-Configuring-your-Ringover-account-on-a-SIP-phone):At Ringover, a SIP (Session Initiation Protocol) phone is a type of phone that uses the SIP protocol to make and receive - [Adding credits](https://support.ringover.com/hc/en-gb/articles/15234272209169-Adding-credits):Credits 💰 allow you to call destinations 📞 not included in your unlimited plan, as well as send text messages 📱 from - [Integrating Ringover into the HVS (High Velocity Sales) module in Salesforce](https://support.ringover.com/hc/en-gb/articles/15025580200849-Integrating-Ringover-into-the-HVS-High-Velocity-Sales-module-in-Salesforce):Ringover is currently the only company on the European telephony market to offer a native integration for the High - [Call an international number](https://support.ringover.com/hc/en-gb/articles/14488549049873-Call-an-international-number):Ringover makes it easy to make international calls from its platform, ensuring a smooth and transparent experience. Below - [Adding a contact to your list](https://support.ringover.com/hc/en-gb/articles/13830537361297-Adding-a-contact-to-your-list):Creating a contact in Ringover allows you to manage your business communications more efficiently. By storing key information - [Activating conversation recording for your IVR](https://support.ringover.com/hc/en-gb/articles/14548503144593-Activating-conversation-recording-for-your-IVR):Call recording is a key tool for improving customer follow-up, ensuring service quality, and training your teams. Ringover - [Creating a greeting with voice synthesis and background music](https://support.ringover.com/hc/en-gb/articles/14547526922513-Creating-a-greeting-with-voice-synthesis-and-background-music):In this article, we will show you how to create and customize a voice announcement on your Ringover IVR system. This process - [Using our webhooks](https://support.ringover.com/hc/en-gb/articles/15206913970577-Using-our-webhooks):💻 From your Ringover Dashboard, you can configure custom URLs to receive real-time information 💬 sent through our webhooks - [How to connect Ringover with Lemlist](https://support.ringover.com/hc/en-gb/articles/30170393201553-How-to-connect-Ringover-with-Lemlist):Integrating Ringover with Lemlist enables you to simplify your workflow by making all your call tasks directly from Lemlist - [Creating a greeting in MP3 format for your IVR](https://support.ringover.com/hc/en-gb/articles/14536956812177-Creating-a-greeting-in-MP3-format-for-your-IVR):Creating a voice announcement in MP3 format with your IVR on Ringover allows you to personalize the call experience for - [Transfering contacts in bulk to Ringover](https://support.ringover.com/hc/en-gb/articles/14535113416721-Transfering-contacts-in-bulk-to-Ringover):You no doubt have an important contact base that you want to import from your lists. With Ringover it’s easy! 😀 - [Using instant messaging](https://support.ringover.com/hc/en-gb/articles/14536198498193-Using-instant-messaging):Ringover Instant Messaging 💬 allows you to improve collaborative work and simply exchange individually or in groups. - [Selecting your default microphone](https://support.ringover.com/hc/en-gb/articles/14519141594257-Selecting-your-default-microphone):To get the most out of Ringover, it is essential that your microphone is correctly configured on your operating system. This - [Integrating Ringover in Firefox](https://support.ringover.com/hc/en-gb/articles/15061823643537-Integrating-Ringover-in-Firefox):- Call clients back in just one click - you just need to click on a phone number on a web page (CRM, email, etc.) - Benefit - [How to link Ringover with Microsoft Teams?](https://support.ringover.com/hc/en-gb/articles/15087745018641-How-to-link-Ringover-with-Microsoft-Teams):By integrating Ringover into Teams, you’ll be able to: Easily pull up your connected calls and SMS messages in Teams - [How to link Ringover with HelloMyBot?](https://support.ringover.com/hc/en-gb/articles/29475512347281-How-to-link-Ringover-with-HelloMyBot):HelloMyBot is a platform that allows you to create custom chatbots to automate conversations through messaging applications - [How to connect Ringover with Easiware?](https://support.ringover.com/hc/en-gb/articles/20461359837073-How-to-connect-Ringover-with-Easiware):When integrating Easiware with Ringover, operational efficiency is optimized by providing teams instant access to key customer - [integrating ringover into monday.com](https://support.ringover.com/hc/en-gb/articles/16165416448529-integrating-ringover-into-monday-com):Monday.com is a web and mobile project management application. It offers a sales CRM, and project management functionalities - [How to link Ringover with Front?](https://support.ringover.com/hc/en-gb/articles/15026312266641-How-to-link-Ringover-with-Front):Front CRM is a collaborative customer relationship management (CRM) tool designed to manage and streamline customer communication - [How to link Ringover with Amazon S3 (AWS S3)?](https://support.ringover.com/hc/en-gb/articles/15056046687505-How-to-link-Ringover-with-Amazon-S3-AWS-S3):Notes : - You'll need a Ringover Business or Advanced account 💳 to be able to take advantage of this integration. - The - [Enable Click2call in Google Chrome](https://support.ringover.com/hc/en-gb/articles/14163257274257-Enable-Click2call-in-Google-Chrome):The Ringover Click2Call extension allows you to call your clients with a single click. 😎 You can click on any phone number - [How to connect Ringover with Recruit CRM?](https://support.ringover.com/hc/en-gb/articles/19767875052177-How-to-connect-Ringover-with-Recruit-CRM):Recruit CRM is a recruitment management software designed for recruitment agencies and HR consulting firms. It enables - [How to connect Ringover with Avionte?](https://support.ringover.com/hc/en-gb/articles/21951981207569-How-to-connect-Ringover-with-Avionte):Avionté specializes in personnel and recruitment software for businesses, providing solutions for placement agencies. Their - [How to link Ringover with Bullhorn for Salesforce ?](https://support.ringover.com/hc/en-gb/articles/20529394340497-How-to-link-Ringover-with-Bullhorn-for-Salesforce):Integrating Ringover in Salesforce The Ringover integration in the Salesforce CRM allows you to: Synchronise - [How to install the Ringover Dialer Module from Odoo's marketplace?](https://support.ringover.com/hc/en-gb/articles/30462564733329-How-to-install-the-Ringover-Dialer-Module-from-Odoo-s-marketplace):Step 1. Download the app Download the app from the Odoo Apps Store. Please make sure that you choose the appropriate - [Fill out your technical form](https://support.ringover.com/hc/en-gb/articles/17269892763793-Fill-out-your-technical-form):Technical qualification Prerequisite : Please collect all of the technical information together before starting to - [Reporting an issue (choppiness, crackling, dropped calls, etc.)](https://support.ringover.com/hc/en-gb/articles/15241072550033-Reporting-an-issue-choppiness-crackling-dropped-calls-etc): Even if you follow our recommendations and have excellent network infrastructure, you might still experience quality - [Clearing your Opera cache](https://support.ringover.com/hc/en-gb/articles/29763408392593-Clearing-your-Opera-cache):Clearing your browser cache can help solve performance issues and free up space on your device 🌐. Open Opera - [Clearing your Mozilla Firefox cache](https://support.ringover.com/hc/en-gb/articles/29449786514193-Clearing-your-Mozilla-Firefox-cache):Clearing your Mozilla Firefox browser cache can help resolve performance issues, free up space, and improve browsing speed - [Clearing your Microsoft Edge cache](https://support.ringover.com/hc/en-gb/articles/29790506925073-Clearing-your-Microsoft-Edge-cache):Clearing your browser's cache can help resolve performance issues and free up space on your device 🌐. 💻 Open - [How to clear the cache of the Ringover desktop application and webapp?](https://support.ringover.com/hc/en-gb/articles/19776814480401-How-to-clear-the-cache-of-the-Ringover-desktop-application-and-webapp):Clearing the Ringover cache is a practice to maintain optimal performance, resolve issues, protect your privacy and security - [My correspondent hears me very poorly or not at all when I use a hands-free kit](https://support.ringover.com/hc/en-gb/articles/15241364724369-My-correspondent-hears-me-very-poorly-or-not-at-all-when-I-use-a-hands-free-kit): When using a hands-free kit, it is important to check its compatibility with your equipment. 🔗 1. Check the audio - [Your customers can't hear you very well](https://support.ringover.com/hc/en-gb/articles/15241369235217-Your-customers-can-t-hear-you-very-well):If, at the beginning of a call, your interlocutors tell you that they cannot hear you well or that your voice is too faint - [How to connect Ringover with TempWorks?](https://support.ringover.com/hc/en-gb/articles/28044078173457-How-to-connect-Ringover-with-TempWorks):TempWorks is an award-winning recruiting and staffing agency software. Their cutting-edge technology—including a robust ATS - [Webinar: What IVR suits you?](https://support.ringover.com/hc/en-gb/articles/30257781259537-Webinar-What-IVR-suits-you):Date of the Webinar: 18/09/2024 - What IVR suits you? Host : Karl Razafindralambo Co-host : Zineb Fiach - [How to connect Ringover with Oggo Data?](https://support.ringover.com/hc/en-gb/articles/21806730912785-How-to-connect-Ringover-with-Oggo-Data):OGGO Data is a CRM and Insurance Brokerage Multi-pricing software that allows you to get an almost immediate price for all - [How to link Ringover with Google Meet?](https://support.ringover.com/hc/en-gb/articles/15180979407249-How-to-link-Ringover-with-Google-Meet):📹With the Ringover integration in Google Meet, you can pull up the data on all your Google Meet video calls directly in - [How to link Ringover with Hubspot CRM?](https://support.ringover.com/hc/en-gb/articles/14163560276753-How-to-link-Ringover-with-Hubspot-CRM):HubSpot is an integrated platform that offers a variety of tools focused on inbound marketing, sales management, and customer - [Creating a brand name for your SMS campaigns](https://support.ringover.com/hc/en-gb/articles/29090919101841-Creating-a-brand-name-for-your-SMS-campaigns):Creating a brand name for your SMS campaigns on Ringover allows you to send messages with a personalised identifier representing - [How to accept the Jewel notification for WhatsApp?](https://support.ringover.com/hc/en-gb/articles/29984098026641-How-to-accept-the-Jewel-notification-for-WhatsApp):Prerequisites You need to be a Facebook admin of the Business Manager to view and approve requests Accepting - [How to confirm your business verification with Facebook](https://support.ringover.com/hc/en-gb/articles/29924220958865-How-to-confirm-your-business-verification-with-Facebook):To check your business status on Facebook Business Manager, it's essential to go through the settings page. In this article - [Recordings, transcriptions, and summaries in Ringover](https://support.ringover.com/hc/en-gb/articles/22614642176529-Recordings-transcriptions-and-summaries-in-Ringover):At Ringover, recordings, transcriptions, and summaries enable you to manage calls efficiently. Recordings help you review - [Activating your microphone in Microsoft Edge](https://support.ringover.com/hc/en-gb/articles/29791410662161-Activating-your-microphone-in-Microsoft-Edge):Enabling the microphone in Microsoft Edge is essential for using features such as calls, video conferences, audio recordings - [My Chrome extension is frozen; I can’t make or answer calls](https://support.ringover.com/hc/en-gb/articles/15241000429969-My-Chrome-extension-is-frozen-I-can-t-make-or-answer-calls):Thanks to the Chrome Ringover extension, you can call in 1-click from any web page. The Chrome Ringover extension may occasionally - [Automatically launching Ringover when your browser opens](https://support.ringover.com/hc/en-gb/articles/13802709829905-Automatically-launching-Ringover-when-your-browser-opens):When you open the browsers Chrome or Firefox, you can set app.ringover.com to launch automatically. 🌐 On your web - [Activating your microphone in Google Chrome](https://support.ringover.com/hc/en-gb/articles/13801741080081-Activating-your-microphone-in-Google-Chrome):To enable your microphone using Ringover from the Google Chrome browser: 💻 Go to your Ringover Webapp and activate - [Browsers compatible with Ringover](https://support.ringover.com/hc/en-gb/articles/13020284833297-Browsers-compatible-with-Ringover):Ringover uses WebRTC technology to make calls from your internet browser 💻. Currently, this technology is only compatible - [Activating your microphone in Mozilla Firefox](https://support.ringover.com/hc/en-gb/articles/13802142709521-Activating-your-microphone-in-Mozilla-Firefox):To activate the microphone with Ringover in the Chrome and Mozilla Firefox browser. 💻 Go to your Ringover Webapp - [Activating your microphone in Safari](https://support.ringover.com/hc/en-gb/articles/29768945803409-Activating-your-microphone-in-Safari):Activating the microphone in the Safari browser is a simple process that allows you to use features such as video calls, - [How to disable Energy Saver mode on Google Chrome?](https://support.ringover.com/hc/en-gb/articles/16685840640017-How-to-disable-Energy-Saver-mode-on-Google-Chrome):If you're experiencing performance issues or want to disable Power Saving Mode on Google Chrome, follow these steps: - [How to create automations with Zendesk triggers?](https://support.ringover.com/hc/en-gb/articles/29506932011665-How-to-create-automations-with-Zendesk-triggers):Streamline your customer support by creating automations with Zendesk triggers in order to respond effectively to IVR interactions - [How to link Ringover with Outreach?](https://support.ringover.com/hc/en-gb/articles/15174565846161-How-to-link-Ringover-with-Outreach):Outreach is a software which provides softwares, with revenue management resources, based on AI technology 💻 (artificial - [Use of the Tasking Feature](https://support.ringover.com/hc/en-gb/articles/26386645809681-Use-of-the-Tasking-Feature):This feature is designed to improve the organisation and efficiency of users who do not have a CRM. It offers a set of reminders - [How to install Add-ons?](https://support.ringover.com/hc/en-gb/articles/15752163145233-How-to-install-Add-ons):What is an Add-on? An Add-on is an extension designed for Ringover that expands its capabilities beyond the basic functions - [Avoiding rejections in TCR campaign applications](https://support.ringover.com/hc/en-gb/articles/24278821638161-Avoiding-rejections-in-TCR-campaign-applications):Receiving a TCR rejection indicates that some elements of your submission require adjustments. However, it also represents - [Transferring a call](https://support.ringover.com/hc/en-gb/articles/14338189450129-Transferring-a-call):With Ringover, you have the ability to transfer an ongoing phone cal l to another number 👥 without interrupting the conversation - [How to Connect Ringover with Hubicus QM?](https://support.ringover.com/hc/en-gb/articles/29001121451793-How-to-Connect-Ringover-with-Hubicus-QM):Hubicus is the European leader in quality management solutions, specifically focusing on customer experience quality monitoring - [How to Connect Ringover with HireLogic?](https://support.ringover.com/hc/en-gb/articles/28992682123793-How-to-Connect-Ringover-with-HireLogic):HireLogic integrated with Ringover supercharges recruiter productivity with automated, AI-powered insights and customized - [Integrating Ringover in DigitalOcean Space Object Storage](https://support.ringover.com/hc/en-gb/articles/15060855084433-Integrating-Ringover-in-DigitalOcean-Space-Object-Storage):Prerequisites You need to have a Ringover Business or Advanced account to enjoy this integration 💳 The integration - [How to link Ringover with Freshdesk?](https://support.ringover.com/hc/en-gb/articles/15029010826129-How-to-link-Ringover-with-Freshdesk):FreshDesk is a Cloud-based customer support software. With several support channels available, including instant messaging - [How to link Ringover with Prodoscore?](https://support.ringover.com/hc/en-gb/articles/27582414692753-How-to-link-Ringover-with-Prodoscore):Prodoscore is a powerful tool that simplifies workforce productivity management by providing actionable insights into - [How to Connect Ringover with Aqore's Zenople?](https://support.ringover.com/hc/en-gb/articles/27823872602257-How-to-Connect-Ringover-with-Aqore-s-Zenople):Aqore's Zenople is the All-In-One Cloud-Based Solution for Staffing. With Zenople, you can streamline every aspect of your - [How to link Ringover with Freshservice?](https://support.ringover.com/hc/en-gb/articles/26037468884497-How-to-link-Ringover-with-Freshservice):Freshservice is a cloud-based IT service management (ITSM) solution developed by Freshworks. It enables companies to manage - [Nearest numbers](https://support.ringover.com/hc/en-gb/articles/19855744551825-Nearest-numbers):Ringover's nearest numbers is a feature that selects specific local phone numbers for making calls. This feature is valuable - [sharing a contact with your team](https://support.ringover.com/hc/en-gb/articles/14535596347921-sharing-a-contact-with-your-team):Do you have the contact details of an important person and want to share it with your Ringover team members? To know: - [Hiding your number](https://support.ringover.com/hc/en-gb/articles/14487095294737-Hiding-your-number):Hiding your number on Ringover allows you to protect your privacy, avoid unsolicited calls, and maintain the confidentiality - [Contact page creation in the CRM with Ringover](https://support.ringover.com/hc/en-gb/articles/22492400865809-Contact-page-creation-in-the-CRM-with-Ringover):The setting for creating contact pages in the CRM provides a key function : enabling the automatic creation of a contact - [Sharing a conversation](https://support.ringover.com/hc/en-gb/articles/14535656169489-Sharing-a-conversation):Sharing the Ringover call link makes communication easier by providing direct and quick access to calls from any device - [Using the audio conference functionality](https://support.ringover.com/hc/en-gb/articles/14488848834961-Using-the-audio-conference-functionality):Audio conferences are a feature that allows for group phone calls, where several people can participate in a conversation - [Integration of Empower summaries and transcriptions in the CRM](https://support.ringover.com/hc/en-gb/articles/22526966764945-Integration-of-Empower-summaries-and-transcriptions-in-the-CRM):This setting enables the inclusion of a summary and a direct link to the complete transcription in the activities recorded - [Call types](https://support.ringover.com/hc/en-gb/articles/22464321183633-Call-types):Filter settings in CRM systems offer the ability to select which types of calls will create tasks, activities, records, - [Creating an IVR with forwarding to an external call centre](https://support.ringover.com/hc/en-gb/articles/14543903730065-Creating-an-IVR-with-forwarding-to-an-external-call-centre):Creating a central phone system with call forwarding to an external call center on Ringover allows you to manage your communications - [Choose my outgoing call number](https://support.ringover.com/hc/en-gb/articles/14129680792337-Choose-my-outgoing-call-number):If there are multiple Ringover numbers associated with your account, you have the possibility of choosing which to use - [Making and receiving calls](https://support.ringover.com/hc/en-gb/articles/13831637642257-Making-and-receiving-calls):Using Ringover to make calls offers numerous advantages. Its intuitive and easy-to-use interface allows you to make calls - [How to link Ringover with Extrabat?](https://support.ringover.com/hc/en-gb/articles/15174766248337-How-to-link-Ringover-with-Extrabat):Extrabat is a tool which groups together features for overall business management into a single point with all customer - [Activating and using Snooze](https://support.ringover.com/hc/en-gb/articles/14517535938961-Activating-and-using-Snooze):The Snooze feature is presented as a useful tool that helps users manage their incoming calls more effectively by allowing - [Personalising hold music and announcements/greetings for a user’s account](https://support.ringover.com/hc/en-gb/articles/14519402826129-Personalising-hold-music-and-announcements-greetings-for-a-user-s-account):Each Ringover user possesses at least one phone number associated with their account. As with IVRs, you have the possibility - [Link Ringover users with their CRM accounts](https://support.ringover.com/hc/en-gb/articles/22694533080209-Link-Ringover-users-with-their-CRM-accounts):Thanks to this setting, users are automatically linked if they use the same email addresses, making management easier - [Set call recording volume](https://support.ringover.com/hc/en-gb/articles/14517438421777-Set-call-recording-volume):💡According to policy adopted by the CNIL, call recording in the workplace may occur in case of recognized necessity and - [Avoiding rejections in TCR campaign applications](https://support.ringover.com/hc/en-gb/articles/24278821638161-Avoiding-rejections-in-TCR-campaign-applications):Receiving a TCR rejection indicates that some elements of your submission require adjustments. However, it also represents - [How to Connect Ringover with Hubicus QM?](https://support.ringover.com/hc/en-gb/articles/29001121451793-How-to-Connect-Ringover-with-Hubicus-QM):Hubicus is the European leader in quality management solutions, specifically focusing on customer experience quality monitoring - [How to Connect Ringover with HireLogic?](https://support.ringover.com/hc/en-gb/articles/28992682123793-How-to-Connect-Ringover-with-HireLogic):HireLogic integrated with Ringover supercharges recruiter productivity with automated, AI-powered insights and customized - [Integrating Ringover in DigitalOcean Space Object Storage](https://support.ringover.com/hc/en-gb/articles/15060855084433-Integrating-Ringover-in-DigitalOcean-Space-Object-Storage):Prerequisites You need to have a Ringover Business or Advanced account to enjoy this integration 💳 The integration - [How to link Ringover with Freshdesk?](https://support.ringover.com/hc/en-gb/articles/15029010826129-How-to-link-Ringover-with-Freshdesk):FreshDesk is a Cloud-based customer support software. With several support channels available, including instant messaging - [How to link Ringover with Prodoscore?](https://support.ringover.com/hc/en-gb/articles/27582414692753-How-to-link-Ringover-with-Prodoscore):Prodoscore is a powerful tool that simplifies workforce productivity management by providing actionable insights into - [How to Connect Ringover with Aqore's Zenople?](https://support.ringover.com/hc/en-gb/articles/27823872602257-How-to-Connect-Ringover-with-Aqore-s-Zenople):Aqore's Zenople is the All-In-One Cloud-Based Solution for Staffing. With Zenople, you can streamline every aspect of your - [How to link Ringover with Freshservice?](https://support.ringover.com/hc/en-gb/articles/26037468884497-How-to-link-Ringover-with-Freshservice):Freshservice is a cloud-based IT service management (ITSM) solution developed by Freshworks. It enables companies to manage - [Nearest numbers](https://support.ringover.com/hc/en-gb/articles/19855744551825-Nearest-numbers):Ringover's nearest numbers is a feature that selects specific local phone numbers for making calls. This feature is valuable - [sharing a contact with your team](https://support.ringover.com/hc/en-gb/articles/14535596347921-sharing-a-contact-with-your-team):Do you have the contact details of an important person and want to share it with your Ringover team members? To know: - [Hiding your number](https://support.ringover.com/hc/en-gb/articles/14487095294737-Hiding-your-number):Hiding your number on Ringover allows you to protect your privacy, avoid unsolicited calls, and maintain the confidentiality - [Contact page creation in the CRM with Ringover](https://support.ringover.com/hc/en-gb/articles/22492400865809-Contact-page-creation-in-the-CRM-with-Ringover):The setting for creating contact pages in the CRM provides a key function : enabling the automatic creation of a contact - [Sharing a conversation](https://support.ringover.com/hc/en-gb/articles/14535656169489-Sharing-a-conversation):Sharing the Ringover call link makes communication easier by providing direct and quick access to calls from any device - [Integration of Empower summaries and transcriptions in the CRM](https://support.ringover.com/hc/en-gb/articles/22526966764945-Integration-of-Empower-summaries-and-transcriptions-in-the-CRM):This setting enables the inclusion of a summary and a direct link to the complete transcription in the activities recorded - [Call types](https://support.ringover.com/hc/en-gb/articles/22464321183633-Call-types):Filter settings in CRM systems offer the ability to select which types of calls will create tasks, activities, records, - [Making and receiving calls](https://support.ringover.com/hc/en-gb/articles/13831637642257-Making-and-receiving-calls):Using Ringover to make calls offers numerous advantages. Its intuitive and easy-to-use interface allows you to make calls - [Activating and using Snooze](https://support.ringover.com/hc/en-gb/articles/14517535938961-Activating-and-using-Snooze):The Snooze feature is presented as a useful tool that helps users manage their incoming calls more effectively by allowing - [Personalising hold music and announcements/greetings for a user’s account](https://support.ringover.com/hc/en-gb/articles/14519402826129-Personalising-hold-music-and-announcements-greetings-for-a-user-s-account):Each Ringover user possesses at least one phone number associated with their account. As with IVRs, you have the possibility - [Set call recording volume](https://support.ringover.com/hc/en-gb/articles/14517438421777-Set-call-recording-volume):💡According to policy adopted by the CNIL, call recording in the workplace may occur in case of recognized necessity and - [TCR registration Fees (The Campaign Registry)](https://support.ringover.com/hc/en-gb/articles/15504326631185-TCR-registration-Fees-The-Campaign-Registry):The Campaign Registry (TCR) charges various fees for managing registrations, as do SMS aggregators, mobile carriers, and - [How to link Ringover with Zoho Recruit?](https://support.ringover.com/hc/en-gb/articles/23258289313297-How-to-link-Ringover-with-Zoho-Recruit):Zoho Recruit simplifies online recruitment with features like job posting, applicant tracking, and team collaboration. The - [How to connect Ringover with Postcall?](https://support.ringover.com/hc/en-gb/articles/22890465977233-How-to-connect-Ringover-with-Postcall):Postcall is a platform designed to collect feedback and evaluate customer satisfaction after an interaction, such as a - [Changing devices during a call](https://support.ringover.com/hc/en-gb/articles/14488401358737-Changing-devices-during-a-call):Switching devices during a call on Ringover offers you valuable flexibility, allowing you to maintain conversations without - [How to connect Ringover with Invenias?](https://support.ringover.com/hc/en-gb/articles/21454165697169-How-to-connect-Ringover-with-Invenias):Invenias is a relationship and recruitment process management platform designed for recruitment agencies, executive search - [Keeping track of and managing your teams' availability](https://support.ringover.com/hc/en-gb/articles/14549267654161-Keeping-track-of-and-managing-your-teams-availability):Ringover makes a Snooze feature available to your users. This allows them to make themselves unavailable for incoming calls - [How to connect Ringover with Tribe CRM?](https://support.ringover.com/hc/en-gb/articles/26340281319953-How-to-connect-Ringover-with-Tribe-CRM):Tribe CRM is a customer relationship management (CRM) platform that helps businesses manage and improve their interactions - [How to link Ringover with Axelor?](https://support.ringover.com/hc/en-gb/articles/26261857863057-How-to-link-Ringover-with-Axelor):Axelor is a company that develops business management software. Its open-source suite includes modules for human resources - [How to link Ringover with Slack?](https://support.ringover.com/hc/en-gb/articles/15056145671057-How-to-link-Ringover-with-Slack):Slack is a widely used collaborative communication platform in professional environments. It enables teams to work together - [How to connect Ringover with Vtiger?](https://support.ringover.com/hc/en-gb/articles/16710589077265-How-to-connect-Ringover-with-Vtiger):Vtiger is a customer relationship management (CRM) software that centralizes interactions with customers and prospects, offering - [How to connect Ringover with Integrately?](https://support.ringover.com/hc/en-gb/articles/18669891460497-How-to-connect-Ringover-with-Integrately):Integrately is an automation platform that allows users to connect online applications and services without the need for - [How to link Ringover with Connexys for Salesforce?](https://support.ringover.com/hc/en-gb/articles/22977616334353-How-to-link-Ringover-with-Connexys-for-Salesforce):Salesforce is a company specialized in customer relationship management ( CRM ) software for businesses. Their cloud platform - [Ringover Integration in Zoho Bigin - User Guide](https://support.ringover.com/hc/en-gb/articles/23318124357521-Ringover-Integration-in-Zoho-Bigin-User-Guide):In one click, call your customers by clicking on their phone number from Zoho If you're in Zoho Bigin and have installed - [Sharing a call log via e-mail](https://support.ringover.com/hc/en-gb/articles/14536303410961-Sharing-a-call-log-via-e-mail):With Ringover, you can share a call log with a colleague via e-mail. This will allow them to easily access information on - [Webinar: IVR Builder](https://support.ringover.com/hc/en-gb/articles/24216394547729-Webinar-IVR-Builder):Date of the Webinar: 13/03/2024 - Discover the new Ringover IVR Host : Karl Razafindralambo Co-host : Ines Zemmouri - [Integrating Ringover in Safari](https://support.ringover.com/hc/en-gb/articles/15061684609425-Integrating-Ringover-in-Safari):Integrate Ringover into Firefox using an extension, enabling you to: - Call clients back in just 1 click - you just need - [How to connect Ringover with Copper?](https://support.ringover.com/hc/en-gb/articles/15030974235025-How-to-connect-Ringover-with-Copper):By integrating Ringover into Copper, you’ll be able to: Easily pull up your connected calls and SMS messages in Copper - [Call summary](https://support.ringover.com/hc/en-gb/articles/35975181714065-Call-summary):Empower's AI Call Summary uses artificial intelligence to automatically analyze each phone conversation, whether it's a sales - [Configure your post-call analysis tabs](https://support.ringover.com/hc/en-gb/articles/37061549124113-Configure-your-post-call-analysis-tabs):Post-call analysis is a Ringover feature that leverages artificial intelligence to automatically extract key information - [Ask Empower](https://support.ringover.com/hc/en-gb/articles/37182407912081-Ask-Empower):Ask Empower models are reusable AI prompts. They help you quickly generate follow-up emails, objection handling responses - [Create a call evaluation form (with or without AI)](https://support.ringover.com/hc/en-gb/articles/36079756111377-Create-a-call-evaluation-form-with-or-without-AI):This guide walks you step by step through the creation of an evaluation form used to assign a call score, whether you use - [Studio Empower: Tracking, Analysis and Collaboration Around Your Calls](https://support.ringover.com/hc/en-gb/articles/37074853634193-Studio-Empower-Tracking-Analysis-and-Collaboration-Around-Your-Calls):The Studio tab allows you to thoroughly analyze your past calls. It is divided into several complementary sections offering - [Webhook Configuration](https://support.ringover.com/hc/en-gb/articles/37037162744081-Webhook-Configuration):A webhook is a mechanism that allows you to automatically receive data from Empower to a URL of your choice once a call has - [Create a Custom Tab for Post-Call Analysis](https://support.ringover.com/hc/en-gb/articles/36080257864977-Create-a-Custom-Tab-for-Post-Call-Analysis):The post-call analysis feature allows you to automatically extract key information following your calls. This data can then - [Your Worklows](https://support.ringover.com/hc/en-gb/articles/35889435371921-Your-Worklows):With Workflows, you can easily automate complex actions. Simply create custom rules that trigger automatically based on - [Creating a Moment](https://support.ringover.com/hc/en-gb/articles/15793289413009-Creating-a-Moment):Each of your Moments includes several verbatims that you have selected and added. These verbatims / keywords are the terms - [How Call Scoring Works in Empower](https://support.ringover.com/hc/en-gb/articles/35825381333265-How-Call-Scoring-Works-in-Empower):Empower evaluates customer calls using a combination of AI-generated insights and statistical analysis. The goal is to provide - [Empower Meeting Assistant](https://support.ringover.com/hc/en-gb/articles/31845255379089-Empower-Meeting-Assistant):With the Empower Meeting Assistant "Bot," you can automatically join and record all your meetings, even those you cannot - [Empower recorder extension](https://support.ringover.com/hc/en-gb/articles/27862719161873-Empower-recorder-extension):The extension is compatible with Google Meet, Zoom, and Microsoft Teams. 1. Install and Sign In Download - [Managing your Empower licences](https://support.ringover.com/hc/en-gb/articles/27953715950993-Managing-your-Empower-licences):It should be noted that the license limit is the total number of licenses purchased by the administrator. However, as always - [Integrating Empower into your CRM](https://support.ringover.com/hc/en-gb/articles/16542447035537-Integrating-Empower-into-your-CRM):Compatible CRMs Prerequisite: You’ll need a Ringover Business or Advanced account to use this integration. The - [User Rights Overview](https://support.ringover.com/hc/en-gb/articles/26942555033105-User-Rights-Overview):This article provides a simplified overview of the different levels of access and permissions within the Empower application - [Group Management](https://support.ringover.com/hc/en-gb/articles/29582790874129-Group-Management):Empower lets you create, modify, and delete groups directly from the platform, without needing a Ringover account. This - [Call snippets](https://support.ringover.com/hc/en-gb/articles/28638885531537-Call-snippets):Thanks to the snippet feature, you will be able to choose a snippet (or several) to save it in the call. In Empower - [Call Library](https://support.ringover.com/hc/en-gb/articles/28531242892177-Call-Library):Administrators can create folders where you can organize your team's calls. This gives you the ability to listen to these