Microsoft Dynamics CTI Integration
Your phone system in Microsoft Dynamics

Make all of your calls directly from Microsoft Dynamics using the Ringover dialler. Help your teams save time while improving their workflow and increasing productivity.

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Contact record screen pop

Enhance conversations

Access information from your Microsoft Dynamics contact files with each incoming call thanks to screen pop. See previous exchanges and chat history to customise future conversations with clients and leads.

Call in 1 click from Microsoft Dynamics

Increase team productivity

Take advantage of click-to-call with Ringover’s CTI integration in Microsoft Dynamics for instant calling at the click of your mouse. Agents no longer need to enter phone numbers manually to call contacts when using Microsoft Dynamics. One click makes the call for higher call volumes and precious time saved.

Detailed call logs

Help your agents save time

Thanks to automatic call logging, your sales agents will never lose another second keying details about every call into Microsoft Dynamics. All call data are automatically pasted into your CRM, enabling your reps to focus on what matters most: satisfying your clients.

Contact synchronisation

Organise your contacts

With contact synchronisation, rest assured that your Microsoft Dynamics contacts as well as your phone contacts will always stay up to date and in sync.