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Certain users' calls are not showing in Salesforce

Support Home page > Help > Certain users' calls are not showing in Salesforce
Salesforce integration allows for the uploading of customer records. However, you may notice that the calls of certain users on your Ringover team are not being logged in your Salesforce client files. ?

This occurs when the user accounts in question do not have Salesforce permissions. ✅

? Consult this article for a solution to this problem.
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