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I can’t receive Ringover calls on my Xiaomi phone

Support Home page > Help > I can’t receive Ringover calls on my Xiaomi phone
When the Ringover application is placed in the background on some phones, settings must be adjusted so that calls can be received 📱, otherwise the phone will block this data by default.


Your phone is under MIUI10

Your phone is on Android One (Xiaomi Mi A2, A2 Lite, A3)



Your phone is under MIUI10


Go to the ⚙️ settings on your phone and select "Applications".

In "Manage Applications", choose "Ringover".

In "Permissions", activate all options ✅.

Finally, in "Background Settings", click on "No Restrictions".

Your phone is on Android One (Xiaomi Mi A2, A2 Lite, A3)


Go to the ⚙️ settings on your phone and select "Applications & Notifications".

Search for "Ringover" then in "Authorizations", authorise everything ✅.

Go to "Battery" 🔋 and click on "Battery Optimisation". Click on all applications. ("Not Optimised" by default).
Search for "Ringover" and click "Do Not Optimise".


There, it's done 🎉

If once the manipulation is done, you notice that the problem persists, do not hesitate to contact our support team.
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