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Reassigning a user licence

Support Home page > Number management > Reassigning a user licence
You’ll need to be an Administrator of a Ringover 👨‍💼 account to access this feature.


Step 1: Removing a user

Step 2: Reassigning a licence



Step 1: Removing a user


First, you must remove a user in order to release a licence.

💻 Go to https://dashboard.ringover.com/users.

Click on the name of the user you wish to remove and click “Remove this user” at the bottom of the page. 🗑️

💡 Deleting a user makes a Ringover licence available which you can then reassign to a new user.


Step 2: Reassigning a licence


💻 Go to https://dashboard.ringover.com/numbers.

Filter the number list by clicking “Available.”

Click on the number 📑 you wish to assign to your collaborator 👨, then click “Assign to a user”:



Select the user to whom you wish to assign the number from the drop-down menu:



You now know how to reassign a user licence 👌
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