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Features made for boosting your productivity

The Ringover cloud communication platform eliminates the key challenges that many call centres face, from blind transferring, limited visibility or managing high call volumes. With Ringover you can deploy agents with ease, assign numbers in seconds, and manage a high call volume effortlessly, all from an intuitive dashboard.

Features made for boosting your productivity

No expertise needed. Simple setup in minutes

Some cloud phone systems require technical support to install them, with Ringover this is not the case. In just a few clicks you’ve deployed Ringover and are now a high-performing call centre. Configure everything online and be up and running in minutes.

No expertise needed. Simple setup in minutes

Take your customer service to the next level with our powerful integrations

Ringover’s simple solution is designed for businesses of all sizes, and integrates with all major CRMs and help desk tools to save you time, enhance team communication and boost customer relations. Take advantage of…

  • Making phone calls in just one click
  • Client files appearing automatically during incoming calls
  • Automatic logging of incoming and outgoing calls.
  • Improve service levels with call recording and call listening
  • These are just some of the features that remove the heavy lifting to free up your team to focus on what really matters.
Take your customer service to the next level with our powerful integrations

Gain greater visibility, enhance your decision making

Finally, analytics that make sense! With Ringover’s advanced analytics you will for the first time have a full 360° view of your team and their activity. No more supervision issues, no more blind spots – you’ll have the data you and knowledge base you need to locate the gaps in productivity and enhance your team’s performance.

Gain greater visibility, enhance your decision making

Manage and coach in real-time

With live stats, call listening and call sharing with the call monitoring software, you can greatly improve phone support.

Manage and coach in real-time

Includes all the features needed to manage incoming and outgoing calls

International numbers

Provide international phone support with a landline or mobile number in 65 countries.

Monitor agents

See which agents are online or inactive (snooze mode).

Live coaching

Activate shadowing and whisper mode during phone calls.

Performance data

Track the performance of your agents via the dashboard in real time.

Call transfer

Transfer phone calls automatically according to caller key selection.

Power Dialler

Set up automated outbound call campaigns in a few clicks.

Unlimited calls

No limits on your calls.

Intelligent routing

Apply rules based on your data to route phone calls to the best agent available.

Call centre solution
from £32/user/month

  • Unlimited phone calls to 110 countries
  • Landline and mobile international numbers - 65 countries
  • More than 100 call centre features
  • Integration in your CRM / Helpdesk
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