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What is a power dialler?

A power dialler is an automatic dialling system that automatically dials a phone number as soon as a call is completed. This feature allows you to call through a list of contact or prospect phone numbers quickly and easily

What is a power dialler?

Why should a sales rep use a power dialler?

Ringover’s power dialler removes the stress of making calls, allowing sales reps to make 5x more calls on any given day while achieving their objectives. Using it will increase agent productivity by more than 50%, eliminating manual tasks and unnecessary downtime. They are widely used by sales teams to launch sales call campaigns using contacts imported into the software from a CRM or other data sources.

Why should a sales rep use a power dialler?

The perfect tool for cold calling

Cold calling is still undefeated when it comes to finding new leads and although with cold mailing you can target a bulk of prospects from a click of a button, cold calling still has a higher chance of gaining the prospect’s trust through live conversation. The power dialler is the perfect tool to step up outbound call volume without the hassle of manually dialling numbers or losing valuable time between each call.

The perfect tool for cold calling

Discover the most advanced power dialler

Ringover’s power dialler software is complete, easy to use and designed with the agent’s needs at the centre. Any sales rep can expertly call through any batch of numbers without losing too much time.

Import phone number list

Import phone number list

Use the CSV import tool to upload a list of numbers into the dialler and get started right away on your campaign.

Collect phone numbers from websites

Collect phone numbers from websites

Use Ringover’s Chrome extension to detect phone numbers found on any web page and create a campaign list from it.

Push data from your CRM

Push data from your CRM

Use contact information from your CRM so your team members can automatically launch effective call campaigns while saving time on manual dialling. Import phone numbers all at once from a single CRM page or select them one by one for a more accurate selection.

See Ringover’s power dialler in Action

Some interesting features linked to your power dialler

Unlimited calls

Start calling campaigns without worrying about costs. Outbound calls to more than 75 destinations are included in your unlimited plan.

Advanced analytics

It’s great to call more and even better to be able to track your calls easily. Obtain accurate call data and statistics to track agent performance.

Virtual numbers in 65 countries

Increase your connection rates by using multiple local numbers with your power dialler. Use virtual landline numbers that correspond to your campaign area, e.g. (020 xxxx xxxx) for London or (212 xxx xxxxxxx) for downtown New York or even virtual mobile numbers so your team members can get closer to prospects.

Call monitoring

Managers can listen to agent live call campaigns to assess call quality in real-time.

Post call qualification time

Allocate time between each call to allow team members to make notes and prepare for the next sales call.

CRM integration

Integrate your power dialler software with your preferred CRM such as Pipedrive, Salesforce or HubSpot and use your existing contact and prospect information to create cold calling campaigns.

Extensive benefits for your teams

No more manual dialling

Enable your reps to make more phone calls and avoid losing time searching and dialling or making errors and omissions. Using a power dialler saves several minutes per call and allows each salesperson to make up to 100 calls per hour: an efficiency gain of 100-200%!

No more manual dialling

Develop cold calling rhythm

Achieve impressive outbound call rates and develop a true call campaign culture within large and small teams. Schedule dynamic cold calling sessions at regular intervals each day to constantly challenge your teams to meet new goals.

Develop cold calling rhythm

Quick launch micro-campaigns

With a power dialler, your sales reps or SDRs can launch as many micro-call campaigns as they wish, even with a small amount of contacts. This allows them to target their own prospects and manage their schedule as needed while remaining as productive as an ideal call centre agent should be.

Quick launch micro-campaigns

Our customers’ feedback

Overall Rating

4.7/5 281 reviews Based on 281 reviews.
This average is drawn from ratings of customers who have used any of the cloud communication services offered by Ringover.

Anonymous user

7 jun 2022

A great tool for telephone contact with customers. It has super useful and interesting features such as filling out an aftercall record after the call, where you can label it and leave a note, whisper and listen-in option for the supervisor, after-call survey options, and the PBX set-up is intuitive. In addition, the support team is attentive and responsive. We have been with them for a year now and we won’t be going anywhere!

Anonymous user

7 jun 2022

Pros: Very easy to use and brilliant call quality. 100% recommend.
Cons: Nothing, everything is great, I use it daily and the quality is exceptional.

Anonymous user

7 jun 2022

Great service, love the features and how you can customize every single detail per user. Really easy to use, pretty intuitive and good pricing.

Valentin P.

7 jun 2022

We’ve been working with Ringover for over a year now and couldn’t be happier with it. ;)

Ana Isabel V.

7 jun 2022

Excellent service!

Javier G.

7 jun 2022

Excellent service and support from the Ringover team. The interface is easy to use, plus it’s ideal for boosting our customer service and sales teams’ performances!

Maud V.

25 may 2022

Ringover is a useful and user-friendly tool for back-office teams.

Power dialler FAQs

  • Is training necessary to use a power dialler?
  • I don’t run a big call centre. Can I still use a power dialler?
  • How many phone numbers can I call?
  • What is the cost to make calls?
  • What is the difference between a power dialler and a predictive dialler?
  • How much is a power dialler?
  • What is power dialling mode?
  • Are predictive diallers illegal?
  • Are power diallers legal?

Is training necessary to use a power dialler?

No. Ringover’s power dialler is ultra-simple to use. Any agent on your team will be able to launch their own cold calling campaigns with just a few clicks. No training is required to use it but you can access online help if you need extra guidance - Activating and using the Ringover power dialler.

Power up your sales and marketing agents with the best automatic call dialler software from Ringover. By automating the process of contact dialling, our power dialler helps you dial faster and cover more contacts, thus making your sales team more productive.

I don’t run a big call centre. Can I still use a power dialler?

Yes, Ringover’s is designed for small to medium teams including support or sales departments, even if they are made up of only a few employees. No specific skills or background is required - just select a list of contacts and team members can start calling today.

How many phone numbers can I call?

You can call up to 300 numbers per campaign but you can launch as many campaigns as you wish. A power dialler is ideal for launching small, individual calling campaigns with lists of 10 to 300 contacts.

What is the cost to make calls?

The Power Dialler software is included in our Advanced plan starting at £49 user/month. Calls are billed according to our standard unlimited call plan with calls to more than 110 landline and mobile destinations included in the price.

What is the difference between a power dialler and a predictive dialler?

The main difference is that a predictive dialler is a mass-call automation tool which dials several numbers at the same time, assigning a call to an available agent once it’s answered. The power dialler, however, dials numbers one after the other, ensuring the previous call is completed before dialling the next number. While the predictive dialler is used at the team level, the power dialler is a call automation tool managed at the individual agent level. A predictive dialler is properly designed to be used in large teams and is managed at the supervisor level. It enables the supervisor to optimise call productivity for the entire team. The power dialler is more adapted to small and medium teams.

Power diallers and predictive diallers are automated outbound dialling systems that dial prospects on behalf of agents. While they both help reduce manual dialling time, they have the following differences.

Power DiallersPredictive Diallers
Dials numbers one after the other from a pre-set list of contactsDials several numbers simultaneously and assigns live calls to available agents
Waits for the agent to complete the previous call before dialling the next contactDials the next contact in the queue before the agent completes the previous call
Uses no mathematical predictions – it simply dials the number one after the otherUses complex algorithms to predict agent availability and dial rate
Handles medium call volume – 100 to 250 calls/agent/dayHandles high call volume – 300+ calls/agent/day
Suitable for large teams and campaignsIdeal for small and medium teams
Experiences fewer dropped callsExperiences more dropped calls

How much is a power dialler?

There is no standard or fixed pricing for power dialler software. The charges will depend on the service provider you choose.

For instance, Ringover has no stand-alone power dialler pricing for businesses. It comes included as a feature in the Advanced plan. The pricing for the plan is £49 per user per month for annual billing and £59 per user per month for monthly billing.

Besides the monthly subscription fees, standard call rates will apply for outgoing calls. The plan includes unlimited landline and mobile calls to more than 90 destinations. Charges will apply for calls made using the auto dialler software to out-of-plan destinations.

While there might be cheap power diallers, it is best to choose one that is cost-effective and feature-rich. To learn more about Ringover power dialler pricing and functionalities, click here.

What is power dialling mode?

Power dialling mode, also called automatic call dialler mode, is an outbound dialling technology that automates the call dialling process. When you use power dialler software to make calls, it picks numbers from a predefined list of contacts/prospects and starts calling them one after the other.

An automatic dialler dials a number, connects it to the prospect, and waits for the agent to complete the call before dialling the next contact in the queue. Call dialler tools help agents reduce the time spent on choosing contacts from a list or CRM and manually dialling them.

Are predictive diallers illegal?

No. Using predictive call dialler software to make calls is not illegal in the US or anywhere else in the world. However, you must adhere to federal and state regulations in your country regarding telemarketing calls.

To give a little background, companies once used automatic caller dialler tools to promote their products and services without consent from receivers. Many countries have formed regulations to end this practice and place restrictions on auto dialling and robocalls.

For instance, the US has the Telephone Consumer Protection Act (TCPA). It prevents marketers that use auto dialler software and robocalls from making calls without obtaining prior consent from the receiver.

Likewise, most countries have a national Do Not Call (DNC) list where people can register their numbers to opt in or out of telecalls. You must first check the DNC database, failing which you might attract compliance issues and penalties.

Are power diallers legal?

Yes. All types of automatic diallers, including power dialler software, are legal in most parts of the world. However, you must comply with all telemarketing rules and regulations in your country to avoid legal repercussions.

Organisations that use automatic call dialler software to make calls in the US, for instance, must abide by the Telephone Consumer Protection Act (TCPA) and avoid calling prospects without their prior consent. Likewise, you should check the Do Not Call (DNC) registry to get the list of people who have opted in or out of telemarketing calls and robocalls.

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