Rapidly improve customer engagement

During each incoming call, automatically retrieve the contact's information as well as their history thanks to the automatic file escalation. Your teams are thus able to provide a more personalised interaction.

 /img/integration_v2/freshdesk/png/Desktop/02-01-freshdesk-EN.png

Improve the management of call transfers

Easily transfer in-progress calls to a member of your team or a group. You can choose the type of transfer such as direct transfer, internal transfers and direct messaging.

 /img/integration_v2/freshdesk/png/Desktop/02-02-freshdesk-EN.png

Save time typing

Stop wasting time creating tickets and entering call logs. With this awesome integration, all of your telephone conversations are automatically recorded in Freshdesk.

 /img/integration_v2/freshdesk/png/Desktop/02-03-freshdesk-EN.png

Retrieve your text message conversations

Thanks to Ringover mobile numbers you can access all your sent and received text messages directly from Freshdesk – ideal for reconnecting with your customers.

 /img/integration_v2/freshdesk/png/Desktop/02-04-freshdesk-EN.png

Do you use Freshdesk and want to integrate your phone system?

Book a demo

Used by more than 10,000 companies

×

Welcome to Ringover!

Contact our sales team

or give us a call

(844) 411-1221

×
 
  • United Kingdom
  • USA
  • Canada
  • Australia

Other country?

    * Required fields
    Send the request
    Your request has been sent.
    Our team will be in touch shortly!