Business communication software for SaaS Unlock Value from Every Conversation, Maximise Productivity
The versatile, user-friendly, multi-channel SaaS solution (covering calls, SMS, video, social networks, and more) designed to streamline your interactions with customers and prospects for maximum efficiency.
Multiply Your Sales Team’s Success
Optimise your team’s efficiency by minimising time-consuming manual tasks. This empowers your staff to focus on the essentials: connecting with more prospects and driving higher sales.
- Call campaigns
- Integrated Dialler & CRM file pop-up
- Call tags and notes synchronisation
Deliver an Optimal Customer Experience
Elevate customer satisfaction with a personalised welcome, seamlessly guiding them to the right department or contact. Enjoy lightning-fast response times, ensuring efficient handling of all requests!
- Advanced IVR and intelligent call distribution
- Customised call scripts
- Omnichannel messaging
Effortlessly Oversee Team Performance
Monitor real-time activity, analyse results with ease (such as call volume, appointments booked, and campaign progress), and measure your ROI. Additionally, optimise during activity peaks by adjusting resources accordingly.
- Advanced statistics (calls, campaigns, videoconferences…)
- Real-time indicators
- Call summary
Analyse Calls, Adapt Your Strategy
Quickly visualise trends, assess the quality of your agents’ and salespeople’s talk tracks, and identify those who may need support. Implement concrete actions to ensure you don’t miss a single opportunity!
- Automatic topic detection
- Call transcriptions and summaries
- Mood analysis and personalised advice
Easily Coach your Teams, Even Remotely
Foster employee success and provide personalised coaching through advanced supervision features. Whether in real-time or retrospectively, guide them using real-world examples.
- Recordings and double listening
- Whispering or in-call intervention
- Transcription and analysis of conversations
Adopt an Easy-to-Use Solution
Empower your employees with an intuitive and quick-to-use solution accessible from anywhere, perfect for international teams or remote workers. Take control of the solution autonomously and adapt it as your business evolves.
- 100% autonomous management
- Excellent call quality (99.95% SLA guaranteed)
- Requires only an Internet connection