Easily link Ringover to your business tools
Featured integrations
Mercury
Recruiting
Accelerate placements with click-to-call, automatic logging, WhatsApp integration, transcriptions, and more.
Access
Recruiting
Streamline recuitment workflows and boost efficiency with the Ringover and Access integration.
Sage
CRM
Empower your sales reps by removing time-consuming manual tasks thanks to the Sage Sales Management integration.
Most popular
Bullhorn
Recruiting
Nurture a cohesive talent journey with automated dialling, recruiter workflows, access to candidate insights right in the dialler and more.
Salesforce
CRM
Save your sales team valuable time by removing arduous and repetitive tasks with our clever Salesforce integration.
Vincere
Recruiting
Reach and engage talent at scale with automated dialling, recruiter workflows, access to candidate insights directly in the dialler and more.
JobAdder
Recruiting
Deliver the best client & candidate experience with automated dialling, recruiter workflows, candidate insights directly in the dialler and more.
Loxo
Recruiting
Recruit top talent faster with click-to-call, call syncing, WhatsApp integration, transcriptions, in-dialler insights, and more.
HubSpot
CRM
Take away the heavy lifting from your sales and marketing teams with our HubSpot integration.
All
Access
Recruiting
Streamline recuitment workflows and boost efficiency with the Ringover and Access integration.
Active Campaign
CRM
Your productivity levels will skyrocket when you connect Ringover to ActiveCampaign.
AkkenCloud
Recruiting
Simplify your staffing workflow with click-to-call, contact syncing, WhatsApp integration, transcriptions, in-dialler display, and more.
Amazon S3 (AWS S3)
Storage
Keep your data for as long as you need and avoid the risk of information loss.
Aqore
Recruiting
Accelerate your staffing business with click-to-call, automatic logging, WhatsApp integration, transcriptions, and more.
Avionte SMS
Recruiting
Deliver a full end-to-end talent engagement exerience with Ringover and Avionté SMS combined!
Avionté
Recruiting
Elevate your staffing experience with click-to-call, call syncing, WhatsApp integration, transcriptions, in-dialler insights, and more.
Axelor
CRM
Make your teams’ work easier by integrating Ringover telephony with your open-source CRM software Axelor.
Axonaut
CRM
Simplify your teams’ work by connecting Axonaut with Ringover.
Bullhorn
Recruiting
Nurture a cohesive talent journey with automated dialling, recruiter workflows, access to candidate insights right in the dialler and more.
Bullhorn Messaging
Recruiting
Unlock advanced communications + text recruiting with Ringover and Bullhorn Messaging combined!
Bullhorn for Salesforce
Recruiting
Enhance engagement, track and view recruitment communications in Bullhorn for Salesforce.
Ceph
Storage
Keep your data for as long as you need and avoid the risk of information loss.
Clientify
CRM
Increase your productivity in just a few clicks by connecting Ringover to Clientify.
Close
CRM
Save your teams time by integrating telephony into your CRM Close.
Copper
CRM
Increase your productivity in just a few clicks by connecting Ringover to Copper CRM.
Crisp
Communication
Save your agents valuable time by removing arduous and repetitive tasks with our clever Crisp integration.
Diduenjoy
Support
Easily collect customer reviews and continuously improve the quality of your service with Ringover's integration with Diduenjoy.
DigitalOcean Space Object Storage
Storage
Keep your data for as long as you need and avoid the risk of information loss.
Efficy Corporate Edition
CRM
Help your sales team save time and optimise your sales processes.
Extrabat
CRM
Simplify your teams’ work by connecting your Extrabat contacts with Ringover.
Freshdesk
Support
Boost your teams productivity with our Freshdesk integrations.
Freshsales
CRM
Save your sales valuable time by removing arduous and repetitive tasks with our clever Freshsales integration.
Freshservice
Productivity
Improve your IT team’s workflows by integrating Ringover with Freshservice.
Front
Support
Take your customer service experience to new heights with Ringover and Front.
Gong
Speech
Analyse interactions with your current and prospective clients. Thanks to Ringover’s integration with Gong, you’ll be able to improve your sales pitch.
Google Meet
Communication
Access your entire Google Meet video call history directly in Ringover!
Google Workspace
Productivity
Access Ringover from your Google Workspace to call, send SMS, view past conversations and schedule meetings seamlessly.
Google Contacts
Communication
Help your teams save time by integrating your Google contacts in Ringover.
Gorgias
Support
Remove arduous, time-consuming tasks and increase the efficiency of your customer service with this awesome integration!
HelloMyBot
Productivity
Easily redirect calls from your IVR to HelloMyBot, and ensure continuous customer service with conversational AI.
Help Scout
Support
Save your agents valuable time by removing arduous and repetitive tasks with our clever Help Scout integration.
HireLogic
Recruiting
Accelerate your staffing business with click-to-call, automatic logging, call recording, transcriptions, and more.
HubSpot
CRM
Take away the heavy lifting from your sales and marketing teams with our HubSpot integration.
IBM COS S3
Storage
Keep your data for as long as you need and avoid the risk of information loss.
Ines CRM
CRM
Increase your productivity in just a few clicks by connecting Ringover to Ines CRM sales management tool.
Integrately
Productivity
Connect your professional telephony to your work tools.
Intercom
Support
Connect Intercom to the world’s most advance business phone system.
Invenias
Recruiting
Enhance engagement with your candidates and clients, with the communications solution built for executive search, all tracked and visible within your Invenias by Bullhorn platform.
Jira
Productivity
Save your teams time and minimise lengthy and repetitive tasks and make work easier for them.
JobAdder
Recruiting
Deliver the best client & candidate experience with automated dialling, recruiter workflows, candidate insights directly in the dialler and more.
LemList
Productivity
Integrate Ringover with lemlist, the sales engagement tool that helps you find enriched leads, personalise messaging with AI, and launch multichannel campaigns at scale.
Loxo
Recruiting
Recruit top talent faster with click-to-call, call syncing, WhatsApp integration, transcriptions, in-dialler insights, and more.
Make
Productivity
Find summaries and analysis of your calls in Make.
Mercury
Recruiting
Accelerate placements with click-to-call, automatic logging, WhatsApp integration, transcriptions, and more.
Microsoft Azure
Storage
Keep your data for as long as you need and avoid the risk of information loss.
Microsoft Dynamics
CRM
Boost your business with our powerful Microsoft Dynamics integration.
Microsoft 365
Productivity
Save your teams time by integrating your Microsoft 365 contacts into Ringover.
MinIO
Storage
Keep your data for as long as you need and avoid the risk of information loss.
Modjo
Speech
Easily link Ringover to Modjo and increase your sales performance with conversation intelligence software.
Monday.com
Productivity
Simplify your teams’ work by connecting Ringover with Monday.com.
NoCRM
CRM
Boost your productivity in just a few clicks, when you connect Ringover with noCRM.io.
OGGO Data
CRM
Easily connect Ringover to OGGO Data, your CRM for insurance brokers.
OVHCloud Object Storage
Storage
Keep your data for as long as you need and avoid the risk of information loss.
Odoo
CRM
There's nothing sweeter than making unlimited calls from Odoo when you connect it with Ringover.
Okta
Productivity
Keep your data for as long as you need and avoid the risk of information loss.
OneUp Sales
Productivity
Supercharge your sales with OneUp & Ringover
Openstack Swift
Storage
Keep your data for as long as you need and avoid the risk of information loss.
Outreach
CRM
Help your sales team save time and optimise your sales processes.
Pipedrive
CRM
Propel your sales team's efficiency by removing the arduous manual tasks thanks to our integration with Pipedrive.
Planhat
CRM
Simplify your teams’ work by connecting Planhat with Ringover.
Plecto
Analytics
Visualize your contact centre KPIs on dynamic, real-time dashboards thanks to our integration with Plecto.
Postcall
Productivity
Automatically send SMS & email surveys after each call, using Postcall’s powerful automations built for Ringover.
Prodoscore
Productivity
Track recruiter communication and montitor their productivity with the Ringover and Prodoscore integration.
Recruit CRM
Recruiting
Streamline recruiting tasks by integrating Ringover with Recruit CRM.
Recruitee
Recruiting
Optimise your recruiters’ tasks by connecting Ringover and Recruitee.
Sage
CRM
Empower your sales reps by removing time-consuming manual tasks thanks to the Sage Sales Management integration.
Salesforce
CRM
Save your sales team valuable time by removing arduous and repetitive tasks with our clever Salesforce integration.
Salesloft
Productivity
Help your sales team save time and optimise your sales processes.
Scaleway Object Storage
Storage
Keep your data for as long as you need and avoid the risk of information loss.
Sellsy
CRM
Save your sales team precious time by removing their arduous, time-consuming tasks with this fantastic integration!
Sense Messaging
Recruiting
Communicate faster and build deeper relationships with candidates and clients by using Ringover and Sense Messaging together!
Slack
Communication
Connect Ringover to your internal messaging and never miss a call again.
Spoki
Communication
Connect Spoki to your communication channels and transform WhatsApp into a powerful tool for building direct relationships with contacts, boosting sales, and improving customer service.
Sugar
CRM
There's nothing sweeter than making unlimited calls from Sugar when you connect it with Ringover.
Teams
Communication
Help your teams save time with Ringover's integration in Teams.
Teams video
Communication
Access your entire Teams video call history directly in Ringover!
TempWorks
Recruiting
Accelerate your staffing business with click-to-call, automatic logging, WhatsApp integration, transcriptions, and more.
TextUs
Recruiting
Enhance engagement with your candidates and clients with the seamless synergy of TextUs and Ringover.
Tool4staffing
Recruiting
Simplify your recruitment teams daily lives by connecting Ringover to Tool4staffing.
Tribe
CRM
Simplify your customer relationship management by integrating Ringover with Tribe CRM and increase efficiency from the very first call.
VTiger
CRM
Simplify your teams’ work by connecting VTiger CRM with Ringover.
Vincere
Recruiting
Reach and engage talent at scale with automated dialling, recruiter workflows, access to candidate insights directly in the dialler and more.
Wasabi Object Storage
Storage
Keep your data for as long as you need and avoid the risk of information loss.
Zapier
Productivity
Thanks to our Zapier integration, your productivity is instantly boosted as we automate your time-consuming tasks.
Zeliq
Productivity
Enrich and engage your leads and prospects through multichannel outreach (calls, emails & LinkedIn) all in one place.
Zendesk
CRM
Connect Zendesk to the world’s most advance business phone system.
Zoho
CRM
Make and receive calls directly from Zoho to boost your efficiency.
Zoho Bigin
CRM
Make and receive calls directly from Zoho Bigin to boost your efficiency.
Zoho Desk
Support
Make and receive calls directly from Zoho Desk to boost your efficiency.
Zoho Recruit
Recruiting
Make and receive calls directly from Zoho Recruit to boost your efficiency.
Zoom
Communication
Access your entire Zoom video call history directly in Ringover!
CRM Phone System Integration - CTI
FAQs
- What is CRM?
- What is CRM integration for VoIP?
- How to integrate your phone system with your CRM?
- Advantages of CRM Phone System Integration
- What is customer service integration?
What is CRM?
The acronym CRM (customer relationship management) refers to software that manages all current and prospective customer relations, with the goal of efficiently improving the customer relationship and, ultimately, the company’s profitability.
Because CRMs follow the customer’s relationship with a company over time, they allow businesses insight into what moments are key in that relationship. This information can then inform the business’s strategy. CRM are generally associated with a customer-centric approach, in which customer feedback and needs drive the business strategy.
CRM aggregates data about clients in one customisable dashboard, so employees can see marketing touchpoints, order status, customer service issues, and more without having to toggle between multiple tools.
CRM can help multiple teams in a business increase their efficiency and productivity, especially customer service, sales, and marketing.
What is CRM integration for VoIP?
A CRM integration for VoIP is a CRM phone integration via an API which allows for the automatic syncing of data between the two tools.
A CRM integration for VoIP saves employees from having to enter data into the two software twice, thus streamlining employees’ day-to-day operations and increasing productivity. In addition to that major benefit, there are several features that a CRM and VoIp integration commonly offer. These functionalities include making calls from within the CRM, automatic call transcription, multichannel communication with contacts, external communications analytics, and more. Thanks to these features, a CRM integration for VoIP leads to improved customer satisfaction.
How to integrate your phone system with your CRM?
With a CCaaS solution like Ringover, a CRM phone integration is a simple process of a few steps. Here’s how to integrate your phone system with your CRM:
- Link your CRM and phone system accounts. You can start this process by finding the integrations webpage of your phone system. At Ringover, this can be found on the dashboard. Once you find the CRM you’d like to integrate, click Activate.
- Then you’ll need to allow access to the phone system by clicking Allow. This creates the link between your phone system and your CRM.
- Once access has been allowed, you can begin choosing what calls to be logged in your client files, among other configurations.
- Enable contact synchronisation, if desired, so that all your CRM contacts are synced to your phone system and accessible from that centralised interface.
- To make calls from directly within your CRM system, you’ll need to enable that functionality from within your CRM platform. It’s a simple process, especially if you use Salesforce.
Advantages of CRM Phone System Integration
A CRM phone system integration, which allows for the exchange of data between two tools, has several advantages relating to efficiency and increased productivity.
- Real-time updates so information in both the CRM and phone system is always up–to-date.
- Easy access to customer information like contacts, account history, internal notes and records of past interactions.
- Easy mass communication campaigns to contact lists using phone system tools like mass SMS campaigns and Power Dialler.
- Automated workflows that will trigger messages to contacts depending on their progress through the customer journey.
- Comprehensive data analytics to understand agent performance, campaign performance, and call data.
What is customer service integration?
A customer service integration is when two different software are connected via an API, enabling them to share information between each other. The goal of this integration is to improve customer experience while increasing the business’s productivity. Businesses will often integrate CRMs, or tools for payment, messaging, marketing, or more. The most common result of a customer service integration is the pooling of customer data on one interface for easy access.
An especially common customer service integration is the integration of a customer relationship management software like Salesforce with a business phone system like Ringover. This integration improves customer satisfaction because agents have the history of contact with the client at their fingertips. Productivity also improves because the two tools sync data automatically, so agents don’t have to enter the same information into two different software.