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What exactly are Call Moments?

It is a cluster of keywords that you define to create Moments. These keywords will be automatically detected in conversations and linked to specific timelines in calls. This helps to identify the most frequently discussed topics and find the most relevant calls because they are tagged with Moments.

Identify trends at a glance

Create specific Moments to easily analyse the most common concerns and questions from prospects and customers.

Analyse this information to adjust your speech and strategy effectively.

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Identify trends at a glance

Effortlessly monitor your team’s speech quality

With Moments, analyse if your team uses the proper sales script, correctly addresses objections, and applies best practices for solving customer complaints faster.

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Effortlessly monitor your team’s speech quality

Identify faster top calls for team training

Easily find the best calls using Moments and share them with your team.

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Identify faster top calls for team training
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