The Ultimate Retail Business Phone System

Managing communication across multiple retail locations has never been easier. With Ringover, you can unify all your stores under a single business phone system, ensuring smooth and consistent communication across departments and regions. Even if you have multiple locations, you’ll easily connect all your stores, from flagship to pop-up shops, under one communication platform. And for your team, connecting has never been easier: instantly transfer calls between departments or locations, improving store coordination and operational efficiency. .

Installing a retail phone system boosts customer service with smart call routing and ensures your clients are connected to the right department or employee. The result? Reduced wait times and a streamlined customer journey from start to finish. Ringover allows you to automatically route incoming calls to the appropriate department or individual based on customer inquiries.Plus, you’ll eliminate missed calls thanks to call forwarding, which sends calls to alternative numbers or locations, ensuring you never miss an opportunity.

With Ringover’s real-time analytics, you’ll gain insights into the performance of your sales and customer service teams with Ringover’s. Track call volume, response times, and resolution rates, helping you make data-driven decisions that improve team performance. And if you have quality assurance or staff training needs, you’ll benefit from call recording and even call transcriptions.

Empower is a conversation intelligence software which analyses your customer interactions at scale and derives insights thanks to semantic analysis. With Empower on hand, you’ll no longer wonder what your customers are thinking or feeling. This AI tool automatically transcribes and summarises every phone call, identifying moments of strong emotion. With the information yielded, your team can easily improve their pitches or responses, improving customer relationships and ultimately your bottom line.

Ringover’s retail phone system not only enhances customer service but also increases staff productivity with automation and collaboration tools. The omnichannel communications consolidate text messages, internal chat, and unlimited phone calls into one platform, making communication faster and more efficient. For your sales and promotion campaigns, you’ll drive results by easily launching targeted calling campaigns or announcing new products and promotions to your customer base.

Benefit from Ringover’s extensive integrations library in building your business’s tech stack. You’ll have access to native integrations with popular software like Hubspot, Salesforce, Zendesk, and more. Once you’ve connected the software you use on a daily basis, you’ll immediately see an increase in productivity–no more redundant data entry eating up your time!