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Why Advertising and Marketing Agencies Need a Reliable Phone System?

Manage Multiple Client Accounts and Campaigns

Advertising agencies handle numerous clients and campaigns at once, which means juggling multiple deadlines and constant communication. With Ringover’s cloud-based phone system, your team can manage high call volumes without dropping important leads. Features like smart call routing, dedicated advertising phone numbers for each client, and shared inboxes make sure nothing slips through the cracks. This keeps your workflows organised and lets your team focus on delivering impactful campaigns rather than troubleshooting communication bottlenecks.

Manage Multiple Client Accounts and Campaigns

Keep Creative, Media Buying, and Account Management Teams Aligned

Your agency’s success depends on collaboration between different departments, such as creatives, media buyers, account managers, and strategists. Ringover’s platform brings all communication into one place, making it easy for cross-functional teams to coordinate. Features like call tagging, shared contacts, and team chat integrations reduce confusion and make sure everyone has the context they need to stay connected. This level of internal transparency keeps projects moving smoothly and clients satisfied.

Keep Creative, Media Buying, and Account Management Teams Aligned

Maintain Clear, Trackable Client Communication Across Channels

Clients expect timely updates and reporting. Ringover’s advertising agency phone system integrates with popular CRMs and project management tools, allowing you to automatically log calls, track conversations, and analyse response times. You’ll have a complete history of every client interaction, whether it’s calls, voicemails, or SMS, all stored in one place. With actionable insights and call analytics, you can measure campaign performance and improve client satisfaction at every step.

Maintain Clear, Trackable Client Communication Across Channels

Support Remote and Hybrid Teams Without Added Complexity

Today’s agencies often operate across multiple locations, with remote creatives, on-site account managers, and hybrid work setups. Ringover’s cloud-based VoIP solution gives your team the freedom to work from anywhere while maintaining the same business phone number. With features like softphones and browser-based calling, your staff can stay connected to clients and colleagues without being tied to a physical office. No matter where your team works, your agency’s communication stays consistent and reliable.

Support Remote and Hybrid Teams Without Added Complexity

Find out why our customers love Ringover

Sellsy

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“Ringover is equipped with the supervision and coaching features that we need daily.”

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Movinghub

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“The dashboard, coupled with its usability is what we needed as our team grew at a rapid rate!”

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The Big Search

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“The calling service is excellent, and the sales and customer support team are always ready to help!”

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How Ringover Supports Marketing and Advertising Agencies

Manage High-Volume Client Communications

Agencies handle countless call campaigns and client calls daily. Ringover’s phone system handles this by routing calls to the right person, assigning dedicated numbers per client, and offering device forwarding so no important call goes unanswered.

Keep Every Department on the Same Page

Coordination between creatives, media buyers, and account managers is important. Ringover centralises calls, messages, and client notes in one place, making collaboration effortless and reducing miscommunication across teams.

Capture Every Opportunity, No Missed Leads

Every lead matters. Ringover forwards calls to any device, transcribes voicemails, and sends instant notifications to keep your team responsive even after hours.

Measure, Improve, and Prove ROI

Track call performance, response times, and conversion rates with built-in analytics. Use these insights to optimise campaigns and provide clients with transparent, data-driven results.

FAQs About Advertising Agency Phone Systems

  • What is an advertising agency phone system?
  • How can VoIP benefit advertising agencies?
  • Can I set up separate advertising phone numbers for different clients?
  • Do advertising agency phone systems integrate with project management and CRM tools?
  • Is a cloud-based phone system better than a traditional landline for agencies?
  • Can calls be managed remotely?

What is an advertising agency phone system?

An advertising agency phone system is a cloud-based communication platform designed for marketing and creative agencies. It centralises calls, texts, voicemails, and client communications in one place, making it easier to manage multiple accounts, campaigns, and client relationships.

How can VoIP benefit advertising agencies?

VoIP technology allows agencies to make and receive calls over the internet instead of using traditional landlines. With VoIP, you can:

  • Assign dedicated advertising phone numbers for each client or campaign
  • Route calls to the right team members automatically
  • Track client conversations and performance metrics
  • Support remote or hybrid teams with mobile and desktop access

Can I set up separate advertising phone numbers for different clients?

Absolutely. A modern advertising agency phone system lets you create multiple advertising phone numbers and assign them to specific campaigns, clients, or departments. This makes it easier to manage communications, measure call performance, and keep client conversations organised.

Do advertising agency phone systems integrate with project management and CRM tools?

Yes. Most VoIP solutions for marketing agencies integrate smoothly with leading CRMs and project management platforms. Call logs, recordings, and client interactions are automatically synced, giving your team complete visibility and making sure no details are missed between campaigns.

Is a cloud-based phone system better than a traditional landline for agencies?

For agencies managing multiple clients and projects, a cloud-based advertising agency phone system offers far more flexibility than traditional landlines. It supports mobile work, allows easy scalability, and provides features like call tracking, analytics, and integrations that help agencies deliver better client experiences.

Can calls be managed remotely?

Yes. With cloud-based phone systems, your team can make and receive calls from anywhere using any device. Everyone stays connected under one unified advertising phone number system, whether account managers are meeting clients off-site or creatives are working remotely.

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