Features > Supervision > Chronology of a call

Chronology of a call

Retrace online the different steps in a call, from greeting to hang-up.

History of a missed call

Find out after how much time and at which point in the Interactive Voice Response server the caller hung up.

 History of a missed call
 Colleagues available to take calls

Colleagues available to take calls

In case of missed calls, you’ll see which colleagues were available to pick up.

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