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Firefish Phone System (VoIP / Dialer)

Firefish Integration

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Introduction

  • Click-to-call from Firefish with automatic logging of calls, SMS, and WhatsApp conversations.
  • Seamless contact sync and creation to keep your CRM clean and up to date.
  • Centralise notes and tags to power smarter, data-driven recruitment decisions.

Category

Recruiting
Need some help integrating Ringover with Firefish?
  • Automate time-consuming tasks
  • Automate time-consuming tasks
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Get started Book a demo

Introduction

  • Click-to-call from Firefish with automatic logging of calls, SMS, and WhatsApp conversations.
  • Seamless contact sync and creation to keep your CRM clean and up to date.
  • Centralise notes and tags to power smarter, data-driven recruitment decisions.

Category

Recruiting
Need some help integrating Ringover with Firefish?

Automate time-consuming tasks

Automatically log call and SMS activity in Firefish. Instantly create candidate or contact records from Ringover to keep your recruitment workflow smooth and streamlined.

Personalised caller experiences, every time

When someone calls, instantly navigate from the dialler to their contact profile to see their full interaction history including past calls, notes, call summaries and more, right inside Firefish.

Make contact management easy

New contact and candidate records are created for you automatically, helping you stay organised and focus on making better placements, faster.

Capture call summaries and transcripts automatically

With Empower, Ringover’s AI transcribes your calls and creates clear, accurate summaries. All notes and insights are synced directly into Firefish, making it easier to track conversations and move faster on great candidates.

Do you use Firefish and want to integrate your phone system?

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Call logs

Firefish x Ringover Integration FAQ

  • Is there a Firefish telephone integration?
  • Does Firefish integrate with VoIP systems?
  • Can I make calls directly from Firefish?
  • Are calls automatically logged in Firefish?
  • Can I access call recordings and analytics?
  • Can Firefish users benefit from unlimited calling?
  • What makes Ringover a useful phone integration for Firefish users?
  • Who is the Ringover × Firefish integration ideal for?

Is there a Firefish telephone integration?

Yes. Firefish can be integrated with a cloud-based business phone system through a CTI (computer telephony integration). The Firefish and Ringover integration allows recruitment teams to connect their ATS with their cloud phone solution to streamline communication workflows.

 

The Ringover x Firefish integration offers a seamless VoIP software within the Firefish interface, enabling recruiters to manage calls directly from their SaaS recruitment platform. With Ringover, teams benefit from:

This integration removes manual data entry and improves overall recruiter productivity.

Does Firefish integrate with VoIP systems?

Yes, Firefish integrates with VoIP phone systems. With a Firefish and Ringover connection, data between both platforms is automatically synchronised. Contacts, call logs, and interaction history are updated in real time.


This ensures recruiters no longer need to switch between systems or duplicate information manually. Any updates made in Firefish are reflected in Ringover and vice versa, creating a useful recruitment workflow automation.

Can I make calls directly from Firefish?

Yes. With Ringover’s click-to-call functionality, recruiters can launch calls in one click directly from candidate or client profiles inside Firefish.

 

There is no need to manually dial numbers. This reduces dialling errors, speeds up outreach, and allows recruiters to focus on conversations instead of administrative tasks.

Are calls automatically logged in Firefish?

Yes. All inbound and outbound calls made through Ringover are automatically logged in Firefish. This includes:

  • Call duration
  • Date and time
  • Contact information
  • Call recordings (if enabled)
  • Notes and tags

This ensures complete visibility of candidate and client interactions within your ATS or CRM.

Can I access call recordings and analytics?

Yes. Ringover provides access to call recordings, call history, and advanced analytics dashboards. Managers can monitor team performance, review call quality, and track KPIs such as:

  • Call volume
  • Response times
  • Talk time
  • Conversion performance

This helps recruitment leaders optimise team output and maintain consistent communication standards.

Can Firefish users benefit from unlimited calling?

Firefish itself does not provide phone services like calls, text messaging, or omnichannel communications. However, when integrated with Ringover, recruiters can benefit from unlimited calling to over 110 destinations (depending on the plan).

 

This allows teams to scale outreach efforts without worrying about per-minute costs.

What makes Ringover a useful phone integration for Firefish users?

Ringover stands out because of its:

Together, Ringover and Firefish provide a powerful combination of recruitment CRM and cloud telephony, helping agencies increase outreach efficiency, improve follow-ups, and close placements faster.

Who is the Ringover × Firefish integration ideal for?

This integration is ideal for:

  • Recruitment agencies
  • Executive search firms
  • Internal talent acquisition teams
  • Staffing companies managing high call volumes

Any recruitment team that relies heavily on phone outreach will benefit from integrating Firefish with Ringover’s business phone system.

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