Odoo SMS Texting Integration
With Ringover’s SMS integration for Odoo, you can send messages to customers and leads directly from your CRM, automatically log every exchange, and centralise sales follow-up without switching tools. Give every opportunity better follow-up thanks to the Odoo SMS integration.
Why use an SMS integration with Odoo?
Emails take longer and longer to get a response, and calls do not always arrive at the right time. Business SMS offers more direct communication, and when integrated with Odoo, it becomes an effective channel for sales, support, and sales follow-up.
With the Ringover Odoo SMS integration, your teams can:
- Reach customers and leads on a more immediate channel
- Keep every message linked to the corresponding contact or opportunity
- Respond faster without leaving Odoo
The result: smoother conversations, better follow-up, and more opportunities handled on time.
How the SMS integration with Odoo works
Sending SMS from Odoo is simple when your communications are connected to your CRM.
1. Connect Ringover with OdooIntegrate Ringover with Odoo and link your professional numbers so your teams can manage their communications from the CRM.
2. Send and receive SMS from OdooContact customers, leads, or prospects directly from their records in Odoo, without switching tools or losing context.
3. Automatic message loggingIncoming and outgoing SMS messages are automatically saved in the contact history, with the date, time, and conversation follow-up.
4. Maintain a complete view of the customerCentralise SMS, calls, and sales activity in Odoo so sales, support, and account management teams can work with the same information.
What you can do with Ringover’s SMS integration for Odoo
Direct communication from the CRMContact customers, leads, and prospects by SMS from Odoo, without changing environments or losing track of the conversation.
Automatic follow-up for every exchangeEach message is associated with the corresponding record, making sales follow-up easier and avoiding unnecessary manual tasks.
A more complete customer historyCentralise SMS, calls, notes, and voicemail so every team has a clear view of previous interactions.
Faster responsesReduce waiting times and allow sales, support, and account managers to act faster from their usual processes in Odoo.
A professional image in every messageUse company numbers to communicate with your customers and keep professional conversations separate from personal phones.
Use cases for SMS for Odoo
- For sales teams
– Contact leads after a call or request from Odoo
– Send reminders for meetings, demos, or next steps
– Speed up follow-up with short, personalised messages - For customer support
– Share updates on the status of orders, incidents, or requests
– Resolve simple questions without always relying on email or calls
– Keep the conversation history accessible to the whole team - For account management
– Centralise exchanges with each customer in Odoo
– Strengthen relationships with fast, contextualised communications
– Keep the full history to ensure continuity in every follow-up
Why choose Ringover for SMS + Odoo?
Ringover does more than add SMS to your CRM: it connects your messages, calls, and customer history in a single business communication system.
With Ringover, your teams can work from Odoo with more context and fewer manual tasks:
- Integration with Odoo to centralise communications
- Automatic logging of SMS and calls in the customer history
- Shared or dedicated professional numbers
- Greater visibility for sales, support, and account management
- Simple setup, with no complex development required
- A scalable solution for growing teams
This way, every conversation stays linked to Odoo, easy to review, and ready to become a follow-up action.
Odoo SMS Integration FAQ
- Can I send SMS directly from Odoo?
- Are SMS messages automatically saved in Odoo?
- Can several team members view the same conversation?
- Do I need to use my personal phone to send SMS from Odoo?
- Which teams is an SMS integration for Odoo useful for?
- Does Ringover also sync calls with Odoo?
Can I send SMS directly from Odoo?
Yes. With Ringover’s SMS integration for Odoo, you can send and receive messages from your CRM using your business phone numbers.
Are SMS messages automatically saved in Odoo?
Yes. Incoming and outgoing messages can be logged in the corresponding contact or customer record to maintain a clear history of every exchange.
Can several team members view the same conversation?
Yes. The integration centralises communication context so sales, support, and account management teams can work with the same information.
Do I need to use my personal phone to send SMS from Odoo?
No. You can communicate with customers and leads from professional, shared, or dedicated numbers, avoiding the use of personal devices.
Which teams is an SMS integration for Odoo useful for?
It is useful for sales teams, customer support, and account managers who need to follow up, confirm appointments, send reminders, or respond faster.
Does Ringover also sync calls with Odoo?
Yes. In addition to SMS, Ringover centralises calls and communication history so every interaction is linked to customer follow-up.