Send, receive and measure your customers’ satisfaction

Instead of sending a customer satisfaction survey now and then, why not gain insights even faster? With our new survey feature, you can quickly send a survey after a call to gain feedback and a greater understanding of your customer service agents, thus leading to improvements in no time.

View your survey results using the dedicated statistics tab. In this section, you’ll be able to measure your customer’s satisfaction at any time, for any period, and even specific questions you’ve asked them. And if you need to see the result for a particular client, you can locate and export their results.