Best 10 Avoxi Competitors for UK Businesses in 2026

Avoxi is a well-known cloud PBX phone system, offering services to businesses worldwide with plans starting at approximately $15 per month for cloud communications. Additionally, it provides a CCaaS with a free plan and paid options starting at $30 per user/month. Unfortunately, Avoxi doesn't list their prices in GBP, so you'll need to contact them to confirm the pricing.

While it provides a decent range of VoIP phone features, many enterprises are actively seeking an Avoxi alternative that aligns more closely with their specific needs, whether for a better user experience, more transparent pricing, or a different feature set. This article provides a comprehensive comparison of the top 10 Avoxi alternatives, helping your enterprise make an informed decision for its communication stack.

Best 10 Avoxi Alternatives

*Prices last updated November 2025. If the price is listed in USD, there's no pricing information listed in GBP on the website.

List of Top 10 Avoxi Competitors

1. Ringover

Ringover is a business phone system with the option of a conversational AI platform. Designed for the demanding environments of sales and support teams in fast-growing enterprises, Ringover offers powerful cloud telephony features and over 60 native integrations, including powerful CRMs like Salesforce and Hubspot.

It is focused on enhancing productivity through sophisticated AI tools, including an AI sales coach and an AI coaching platform. With Ringover, businesses can leverage communication as a strategic asset for growth and customer satisfaction.

Ringover Advantages

• Unlimited calling to over 110 destinations is included in all plans, providing cost predictability for global operations.
• A user-friendly and intuitive interface simplifies the onboarding process, encouraging rapid user adoption.
• Strong integration capabilities with over 100 business tools, including major CRMs and helpdesk software like Pipedrive and Zendesk.

Ringover Pricing

• Plans start at £17 per user/month. You can review all available plans on the Ringover pricing page.

2. RingCentral

RingCentral is a major player in the unified communications as a service (UCaaS) market, offering a comprehensive suite that includes messaging, video, and phone (MVP). It is often selected by large organisations seeking a single-vendor solution for their communication needs [4].

RingCentral Advantages

• Offers a highly reliable platform with a 99.999% uptime Service Level Agreement (SLA).
• Features an extensive list of third-party integrations, allowing it to connect with a wide range of business software.

RingCentral Disadvantages

• Can be more expensive than many of its competitors–check out more information on RingCentral pricing plans for more specifics.
• Some users find the platform complex to navigate due to the sheer number of features available.

3. Nextiva

Nextiva provides a unified communications platform that combines a business phone system with video conferencing, collaboration tools, and customer management features into a single interface.

Nextiva Advantages

• Maintains a strong reputation for excellent and responsive customer support.
• Offers bundled services that include its VoIP system and a native CRM, which is useful for teams that want an integrated solution.

Nextiva Disadvantages

• Pricing can become complicated, as costs often vary based on the number of users, making budget forecasting difficult [6].
• Lacks unlimited international calling in its standard plans, which is a significant drawback for businesses with global operations.

4. 8x8

8x8 provides an integrated cloud communication platform offering voice, video call, chat, and contact centre solutions for businesses of all sizes. It is known for combining UCaaS and Contact Centre as a Service (CCaaS) on one technology stack.

8x8 Advantages

• Provides a single platform for both UCaaS and CCaaS needs.
• Offers strong support for international businesses with its global numbering options [5].

8x8 Disadvantages

• The interface can feel less modern compared to some competitors.
• Advanced contact centre features are only available in higher-priced plans.

5. CloudTalk

CloudTalk is a cloud-based phone system built specifically for sales and customer service teams, with a heavy focus on call centre functionality to improve agent performance [3].

CloudTalk Advantages

• Rich with call centre features such as smart dialling, call routing, and skill-based routing.
• Integrates with popular e-commerce, helpdesk, and CRM platforms.

CloudTalk Disadvantages

• International calling rates can be high for teams with significant global outreach, so check their CloudTalk pricing plans to avoid an unpleasant surprise in your invoice..
• Some users report inconsistent technical support.

6. Dialpad

Dialpad is an AI-powered communication platform that unifies voice, video, and messaging. It is distinguished by its proprietary Voice Intelligence (Vi™) technology, which brings AI into daily conversations. You can compare business phone systems providers to see how Dialpad measures up to other solutions, and it's also worth taking a close look at Dialpad's pricing plans.

Dialpad Advantages

• Features advanced, built-in AI tools like real-time transcription and sentiment analysis.
• Offers a clean, modern, and easy-to-use interface across all devices.

Dialpad Disadvantages

• Some users have reported issues with call quality and reliability.
• Customer support can be slow to respond.

7. GoTo Connect

GoTo Connect is a unified communication solution that bundles GoTo's popular web conferencing tool, GoTo Meeting, with a cloud VoIP phone system.

GoTo Connect Advantages

• Serves as an all-in-one solution for businesses already using the GoTo suite of products.
• Features highly reliable and feature-rich video conferencing.

GoTo Connect Disadvantages

• The user interface is considered less intuitive by some users.
• The mobile app lacks some of the features available on the desktop version.

8. JustCall

JustCall is a cloud phone system designed for sales and support teams, with a strong focus on workflow automation and SMS/MMS messaging campaigns.

JustCall Advantages

• Excellent SMS and MMS automation features for marketing and outreach.
• Wide range of integrations with over 100 business tools.

JustCall Disadvantages

• Per-minute charges for its outbound call software can lead to unpredictable costs, which is a major drawback for call-heavy teams [2].
• Users have reported bugs and reliability issues with call routing and logging.

9. Vonage

Vonage is a long-standing cloud communications provider that offers unified communications, contact centre solutions, and powerful communication APIs for custom integrations [1].

Vonage Advantages

• Highly flexible and customizable, especially with its API offerings.
• Offers a wide array of features suitable for enterprise needs.

Vonage Disadvantages

Vonage Disadvantages

• Pricing can be complex, with many essential features offered as paid add-ons. Check out a detailed breakdown of their pricing to learn more.
• User reviews sometimes criticise the quality of technical support.

10. CallHippo

CallHippo is a virtual phone system that positions itself as a user-friendly and affordable solution for small to medium-sized businesses.

CallHippo Advantages

• Competitive pricing, which includes a free basic plan for teams with minimal requirements.
• Simple setup and an intuitive user interface [2].

CallHippo Disadvantages

• Lacks some of the advanced analytics and enterprise-grade features found in other platforms.
• Primarily focused on smaller teams and may not scale as well for large enterprises.

Streamline Operations with Ringover

Ringover offers dozens of powerful telephony features to support your sales and support teams, from training to closing a scale to providing top-notch customer service.

VoIP Software Trial

Why Switch From Avoxi?

Businesses may look for an Avoxi alternative for several key reasons related to usability, performance, and cost. When a communication system creates friction, it is time to explore options that actively support, rather than hinder, business objectives.

You Need an Intuitive Interface

• Some users find Avoxi's platform to be less user-friendly and more complex to navigate compared to modern alternatives.
• A simple interface is crucial for quick employee onboarding and efficient daily use, ensuring your team can focus on their tasks.
• Platforms like Ringover are designed for ease of use without sacrificing functionality, providing a seamless VoIP phone experience.

You Need Reliable Call Quality

• Inconsistent call quality is a major issue for enterprises that rely on clear communication for sales and support.
• While network conditions play a role, the provider's infrastructure is critical for maintaining HD voice quality.
• Many alternatives prioritise and guarantee high-quality audio, which is a key decision factor for businesses that cannot afford dropped calls or poor clarity.

You Need Straightforward Pricing

• Avoxi's pricing can become expensive, as many advanced features are only available in higher-tier plans or as add-ons.
• Businesses often prefer transparent, all-inclusive pricing to avoid unexpected costs and better manage budgets.
• Some alternatives, like Ringover, include features like unlimited international calling and call transcription in their standard plans. This transparent approach stands in contrast to other Ringover alternatives that may have more complex pricing structures.

What is the Best Avoxi Alternative?

The best Avoxi alternative ultimately depends on a company's unique needs, including team size, budget, and required features. The ideal solution is one that fits seamlessly into your existing workflows and supports your long-term growth objectives.

For enterprises seeking a powerful, reliable, and easy-to-use communication platform, Ringover is an excellent choice. It addresses common pain points by delivering transparent pricing and a comprehensive feature set that includes advanced AI tools designed to improve team productivity. More than just a phone system, Ringover is an intelligent partner dedicated to enhancing your business communications.

We encourage you to explore your options to find the best fit for your organisation. Take the next step by signing up for a free trial to experience firsthand how a modern communication platform can transform your business.

Citations

• [1]https://softwaresuggest.com/avoxi/alternatives
• [2]https://ringover.com/blog/vonage-competitors
• [3]https://cbinsights.com/company/avoxi/alternatives-competitors
• [4]https://pcmag.com/picks/the-best-business-voip-providers
• [5]https://zdnet.com/article/best-voip-providers
• [6]https://learn.g2.com/best-voip-providers

Published on November 19, 2025.