Top 10 eVoice Alternatives for Smarter Business Calling

Choosing the right business phone system can feel overwhelming. While eVoice has been around for years as a simple cloud phone service, today's businesses expect more—integrations, collaboration tools, mobility, and above all, scalability. Some reviews have pointed out the price increases significantly for international calling rates and advanced features [1]. If your teams are juggling customer calls, sales outreach, or international expansion, you may find more success with an eVoice alternative.

To help you navigate the crowded VoIP phone landscape, we've rounded up the 10 best eVoice alternatives for enterprise businesses.

Comparison Table of eVoice Alternatives

Here's a quick snapshot of the top contenders before diving into the details:

The 10 Best eVoice Alternatives for Enterprise Businesses

1. Ringover

Ringover goes far beyond basic VoIP. It combines unlimited calling with advanced features like call monitoring, AI transcription, and CRM integration—everything your teams need in one easy-to-use platform.

Ringover Highlights ➕

• Unlimited calls to 110+ destinations
• Call transcription and AI summaries
• CRM and helpdesk integrations including with Salesforce, HubSpot, Pipedrive
• IVR and smart routing
• Supervisor tools: call whisper, barge, double listening

2. RingCentral (RingEx)

RingEx (formerly RingCentral MVP) is one of the biggest UCaaS players, offering messaging, video, and telephony in a single platform. It's feature-rich but comes with caveats for international calling.

RingCentral Highlights ➕

• Messaging + video + calls in one
• Microsoft Teams and Slack integrations
• Mobile and desktop apps
• Global numbers available
• Unlimited calling limited outside EMEA

3. MightyCall

MightyCall is a cloud-based business phone and contact center solution aimed at companies that need more than basic VoIP—offering features that bridge the gap between simple virtual phone systems and full call centre software.

MightCall Highlights ➕

• Dialer tools like a preview dialer
• Supervisor tools and analytics
• Minimum seat requirements

4. 8x8

8x8 is a secure, global VoIP provider offering robust call and video solutions. Its analytics tools make it appealing to companies that rely heavily on performance insights.

8x8 Highlights ➕

• Unlimited global calls (on premium plans)
• Video meetings included
• Detailed call analytics
• End-to-end encryption

5. CloudTalk

Built for outbound-heavy teams, CloudTalk offers advanced dialers and seamless CRM integrations. It's especially useful if your salespeople live on the phone.

CloudTalk Highlights ➕

• Power dialler and smart dialer
• IVR and call queues
• Integrations
• Numbers in 160+ countries

6. Vonage Business

Vonage sets itself apart with a strong set of APIs that let businesses build tailored communication flows. That flexibility appeals to tech-forward organisations.

Vonage Business Highlights ➕

• UCaaS + contact center options
• Strong API offering
• Team messaging and mobility features
• Mobile and desktop apps

7. Nextiva

Nextiva blends telephony with customer insights, giving teams both communication tools and analytics. It's a strong pick for companies that put customer service at the core.

Nextiva Highlights ➕

• VoIP, SMS, video meetings
• Built-in analytics
• CRM integrations
• Voicemail-to-email

8. Ooma Office

Ooma keeps things straightforward: affordable pricing, easy installation, and reliable VoIP service. Perfect if you want to get up and running quickly.

Ooma Office Highlights ➕

• Auto-attendant
• Unlimited US calling
• Mobile app
• Plug-and-play setup

9. Dialpad

Dialpad stands out with its AI features, though that does drive up its pricing. Real-time transcription and AI call coaching tools make it especially useful for distributed teams.

Dialpad Highlights ➕

• AI transcription
• Real-time business coaching
• Video meetings
• International numbers

10. Zoom Phone

Zoom Phone extends Zoom Meetings into telephony, offering an affordable add-on for companies already invested in Zoom.

Zoom Phone Highlights ➕

• VoIP and PSTN connectivity
• Call transfer and recording
• Works seamlessly with Zoom Meetings
• Simple pricing

What is eVoice?

eVoice has certainly played its part in the virtual phone service arena. For a long time, it offered a straightforward solution beyond traditional PBX for managing business calls. But let's face it, the communication landscape has shifted dramatically, especially over the last few years. What was once "advanced" is now often considered basic. Businesses today aren't just making calls; they're analyzing conversations, integrating with CRMs, and leveraging AI for deeper insights.

Here's why many companies are actively exploring alternatives:

• Limited Integration Capabilities: eVoice's core features primarily focus on basic calling and voicemail, with minimal CRM or business software integrations, which can feel like a bottleneck for streamlined operations. Features like call routing, call recording, and caller ID are available, but deep integrations are not the primary focus [2].
• Scalability Concerns: As businesses grow, their communication needs become more complex. Many find that eVoice's relatively simple feature set can be quickly outgrown, leading to a scramble for more robust capabilities.
• Pricing Structure: While plans can start at an accessible $14/month for a second line [3], costs can escalate pretty quickly if you add services like live receptionists, which can range from $188-$499 monthly [4]. This can make long-term budgeting challenging for expanding teams.
• Advanced Analytics Gap: Modern businesses thrive on data. They need detailed call analytics, conversation insights, and performance metrics that eVoice doesn't typically provide. This makes it hard to identify trends, coach teams, or optimize strategies.
• AI-Powered Features: Today's leading communication platforms are integrating powerful AI tools, offering capabilities like automatic transcription, sentiment analysis, and automated insights. These features are becoming essential for competitive businesses, something eVoice largely lacks.

Why Do You Need an Alternative to eVoice?

The VoIP industry itself is expanding rapidly, projected to grow from USD 132.47 billion in 2023 to USD 326.27 billion by 2032 at a CAGR of 10.8%, fuelled by remote work and cloud adoption [5]. For enterprises in particular, the provider market is set to expand at nearly 8.8% CAGR between 2025 and 2034, underscoring why businesses should be rethinking legacy solutions like eVoice in favour of modern, feature-rich platforms [6].

Find a More Scalable Solution

eVoice has long been seen as a straightforward option for small businesses looking for a professional phone number and voicemail system. But for enterprises, its limitations quickly surface. eVoice is primarily a call forwarding service with basic features like auto-attendant and voicemail-to-email. It doesn't scale well for teams that need advanced call routing, analytics, or seamless CRM integration. By contrast, platforms like Ringover go further, offering AI-driven insights, call monitoring, and integrations with tools your teams already use.

Save With Flexible Pricing

At first glance, eVoice pricing may seem affordable, but it doesn't include unlimited international calling or advanced features enterprises depend on. Costs rise as you add users or require additional numbers. Ringover's clear, scalable pricing includes unlimited calls to over 110 destinations, plus advanced productivity tools baked into the platform. That means fewer hidden add-ons and a better return on investment as your organisation grows.

Gain Access to Unified Communications

eVoice handles calls—but little else. Modern enterprises need unified communications: phone systems, video conferencing, team messaging, and omnichannel customer interactions in one place. This is where Ringover shines. Beyond voice, it offers omnichannel contact centre software with video meetings, text message and call campaigns, WhatsApp and Messenger integration, and advanced call analytics—all accessible from a single interface. By consolidating tools, businesses reduce software sprawl and keep communication consistent across departments.

Key Criteria for Selecting eVoice Alternatives

Prioritize Scalability

eVoice was designed for small teams, but it doesn't grow easily with your business. Once you need multiple users, international numbers, or call monitoring, its limitations become obvious. Look for a platform that can scale with you—from a handful of employees to hundreds—without requiring a major migration. Ringover, for example, offers unlimited users on its plans and makes adding new numbers or destinations simple.

Look for Seamless Integrations

Modern enterprises can't afford tools that operate in isolation. eVoice provides only the basics, leaving teams to juggle multiple apps for CRM, helpdesk, and collaboration. Instead, choose a solution that connects directly to the systems your teams rely on daily. Ringover integrates with leading CRMs like Salesforce, HubSpot, and Zendesk, making it easy to centralise communication and customer data.

Value Advanced Analytics and AI

Basic voicemail and call forwarding may be fine for a freelancer, but enterprises need actionable insights. eVoice lacks call monitoring, transcription, and performance dashboards. Leading alternatives like Ringover use AI to transcribe conversations, provide real-time analytics, and help supervisors coach their teams more effectively—all of which drive productivity and customer satisfaction.

Focus on Cost Transparency

At first, eVoice looks affordable. But adding features or scaling up quickly increases costs. Enterprises should seek providers with transparent pricing and unlimited calling options that don't balloon with hidden fees. With Ringover, unlimited calls to 110+ destinations are already included, along with advanced features that other providers often charge extra for.

Discover the Ringover Difference

Ringover deploys quickly and requires minimal technical knowledge, so you can easily streamline your internal and external communications. 

Discover Ringover's Business Phone System

Emerging Trends in Enterprise Phone Software

The enterprise telephony market is moving fast. Here's what's shaping it:

• AI everywhere: from live transcription to call sentiment analysis
• Omnichannel communication: text messaging, WhatsApp, email, and voice in one hub
• Mobile-first setups: eSIM and app-based calling for remote teams
• Cloud dominance: fast deployment, no hardware headaches
• Compliance focus: encryption and GDPR-ready platforms

What Is the Best Alternative to eVoice?

While the competition is strong, Ringover comes out ahead for enterprises. It blends unlimited global calling with AI-driven insights, CRM integrations, and omnichannel capabilities, all within an easy-to-use platform.

Unlike eVoice, which sticks to the basics, Ringover positions your business phone system as a growth engine—helping sales teams close more deals, support agents resolve issues faster, and managers get the data they need.

👉 In short: if you're looking for a future-proof alternative to eVoice, Ringover is the smarter choice. Start your free trial today!

eVoice Alternatives FAQ

What is the difference between eVoice and Unitel Voice?

eVoice is a long-standing virtual phone system that offers basic features like call forwarding, voicemail, and auto-attendant. It works well for individuals or very small businesses that only need a professional number. Unitel Voice, by contrast, is designed with small business branding in mind—it offers vanity numbers, more flexible call handling, and stronger customer support for growing teams. For enterprises, however, both can feel limited compared to unified communications platforms like Ringover.

How much does eVoice cost?

eVoice pricing starts with entry-level plans that include a set number of minutes per month, with costs rising as you add users, lines, or international calls. While this can work for freelancers or small offices, scaling becomes expensive quickly. Alternatives such as Ringover include unlimited calls to 110+ destinations and advanced features—without stacking add-ons or hidden fees.

What is the difference between eVoice and Dialpad?

The key difference lies in technology. eVoice is primarily a call-forwarding service with voicemail and basic call management, whereas Dialpad is a VoIP-first platform powered by AI. Dialpad provides features like real-time transcription, call coaching, and analytics. In other words, eVoice covers the essentials, while Dialpad and Ringover offer the intelligent tools enterprises need to boost productivity.

Is eVoice a VoIP?

Yes—but only to a point. eVoice is technically a VoIP service, since it routes calls over the internet rather than traditional phone lines. However, its functionality is closer to a “virtual phone system” than a full-featured VoIP platform. Unlike modern solutions such as Ringover, it lacks advanced features like omnichannel communication, AI-driven insights, and native CRM integrations.

Citations

• [1]https://receive-sms.com/en/blog/evoice-review-2025-why-you-should-avoid-it-better-alternatives
• [2]https://evoice.com/core-features
• [3]https://evoice.com/pricing
• [4]https://evoice.com/signup/auto/plans-pricing
• [5]https://www.fortunebusinessinsights.com/voice-over-internet-protocol-voip-market-110830
• [6]https://www.businessresearchinsights.com/market-reports/enterprise-voip-provider-market-112768

Published on September 23, 2025.